Lead Engineer

Founding Engineer (Bangalore)

The problem:

Business enterprises overpay vendors - on every batch of invoices, on every month because the data that would catch lives in different systems. We are building an AI agent that processes invoices end-to-end, reasons across all the relevant sources, flags genuine discrepancies, and acts - without a human having to investigate each one.

What you will own

Everything engineering. Schema design to deployment to the 2am fix when something breaks in production. There is no tech lead above you. There is no platform team. There is the architecture, you, and the founders. Concretely, this means building:

• A multi-stage agentic pipeline that takes a vendor invoice and produces a structured decision - fully autonomous for clear cases, escalating to human review for genuinely ambiguous ones. We use LangGraph, but if you've built equivalent systems with Temporal, Prefect, or custom state machines with LLM orchestration, that works
• An LLM-powered extraction layer that handles real invoices - scanned PDFs, stamped documents, inconsistent layouts - and returns structured output
• A graph data model that connects invoices to various sources and can traverse those relationships to detect discrepancies
• ERP connectors, GST validation logic, and a write-back layer that closes the loop

What we need

• Strong Python. Async FastAPI, clean service boundaries, tests that actually catch bugs. You have shipped Python backends that handled real production load
• Solid Postgres. Complex queries, schema design, migrations without downtime, row-level security for multi-tenant data. pgvector is a plus - if not, you pick it up fast
• LLM API experience in production. You have called an LLM API for something that real users depended on. You know about structured output, retry logic, cost management, prompt versioning. A side project counts if it was genuinely deployed
• Comfort with graph data models. You understand when a graph is the right structure and when it is not. You do not need deep Neo4j production experience - you need to understand graph relationships conceptually and be willing to learn Cypher. It is a 2-day ramp for the right person
• Working knowledge of deployment. Deployed and operated production workloads on GCP. Cloud Run, Cloud SQL, Cloud Storage, Redis — you're comfortable across the stack. If you've done it on AWS, the translation isn't hard, but GCP is where we are
• You own things. Not "I contributed to" - you designed it, shipped it, and fixed it when it broke. That pattern needs to be visible in your history

Good to have, not mandatory

• Built an agentic pipeline with multiple stages
• Any fintech, P2P domain experience - even tangential
• Worked at a startup with under 20 people
• Has a GitHub, blog, or writeup that shows how you think about a hard technical problem

What you get

• The hardest engineering problem you would have worked on. This is not CRUD with an LLM bolted on
• Real ownership. First engineering hire. Your architectural decisions will be in this product five years from now
• Equity that matters. ESOP - Open to discussion. We are pre-seed - this is a bet, not a guarantee. We will not pretend otherwise
• No meetings tax. You work directly with the founders. The product is specified clearly. You know what you are building and why

Honest about stage: We do not have a production ready infra yet. We have a complete architecture specification and a working prototype. If you need the stability of an established engineering org, this is not the right moment. If you want to build something real from zero and own a meaningful piece of it, it is.

The founders

One of us has spent 20 years building revenue and operational engines at companies where there was no playbook - part of the pilot team that established the world's largest search company's direct sales operations in India, managed global operations for a global mobile advertising platform, scaled a B2C platform to become one of India’s leading edtech platforms and most recently worked on building an enterprise Agentic Voice AI platform. The other has spent 15 years taking AI from demo to production in domains where failure is expensive - voice, lending, and conversational systems across a Series D conversational AI company, a major telco, a Big 4, and a leading NBFC.

Two IIT/IIM alumni who have both watched AI work in enterprise, and know exactly what it takes to get it there. We are not building this product because it sounds interesting. We are building it because we have both sat across the table from CFOs who know they are losing margin and have no tool capable of doing anything about it.

Roles and Responsibilities

Code, develop, design and architect features related to the existing application. We  expect you to own modules end to end and take pride in the work products you  ship.

Lead from the front, when it comes to delivering high quality work products. Serve as a mentor to the team members

Create and define performance metrics. Ideate, innovate and hack through the  existing systems to improve performance

Perform code reviews, set coding practices and guidelines within the team.

Make sense of the product specs, be nimble in getting the issues resolved. Be a thought leader.

Critical Functional Skills

Solid understanding and knowledge of Java/C/C++. You should understand the concepts of multithreading, I/O, messaging, instrumentation etc and their  implementation in Java/Any other ObjectOriented Language.

Proficiency in the implementation of algorithms and the use of advanced data  structures to solve problems in computing. A solid foundation in the principles of  computer science is desired.

Ability to write clean, modular, and loosely coupled code by the use of design patterns.

He/She should be able to break down and architect complex software systems. For example

BuildCars Availability Engine for Ola.

Strong decisionmaking ability

Deep expertise in at least one programming language & tech stack.

Substantial experience in building complex and scalable solutions.

Strong object oriented design skills, ability to apply design patterns, and an uncanny ability to design intuitive module and class level interfaces

The ability to do deep problem solving and build elegant, maintainable solutions to complex problems.

Experience leading multi engineer projects and mentoring junior engineers

Experience with full life cycle development in any programming language on a Linux platform

Comprehensive operational experience including, optimizations, deployments and tuning servers like apache/mysql/tomcat/solr

Prior experience in working with Agile software methodologies (XP, Scrum), TDD, and Continuous Integration(CI/CD) a plus.

Experience in building data driven web application design and development is a plus

Expert level experience in building a scalable, large and complex business application

.Experience Required

:Typically with an experience of 5+ years of development experience in a product  firm.

Must have lead, designed, architected and delivered at least 1 project in his previous assignments independently.

Minimum Qualifications Required

Btech/MS from a reputed Institute

Deep expertise with any or combination programming languages: Java, C++, C#, Ruby, Scala,

Go any object oriented high level proprietary or open source language with strong programming constructs. We are not skill specific but go by strength in  competencies Machine coding Single machine in memory program

Need a working code with functionality Readable and well designed code with right abstractions, separation of concerns,right design patterns

Performant code with concurrency and efficient data structures

Write test cases covering the happy path and edge cases

Problem Solving

Choose the right combination of data structures to solve the problem

Identify most edge cases for the problem

Identify opportunities of parallelism: utilizes multicore solutions where applicable

Design & Architecture

Distributed systems design and system interaction

Identify API signatures

LLD with class design

Solve for performance & availability

Role Responsibilities:

• Development and Maintenance of REST APIs: Lead the creation and management of our RESTful APIs, ensuring top-notch performance and alignment with evolving requirements.
• Proficiency in Coding: We're in search of expertise in Python or equivalent programming languages. Your coding skills will play a pivotal role in delivering high-quality (efficient, reusable, testable, and scalable) solutions.
• Unit and Integration Testing: Apply your expertise to craft unit and integration tests, upholding code quality and reliability.
• Version Control Systems: Proficiency in Distributed Version Control Systems is vital for seamless collaboration during development.
• Elasticsearch Expertise: Having valuable experience with Elasticsearch is a plus, given its critical role in data retrieval and search functionalities.
• NOSQL Database Familiarity: Knowledge of NOSQL databases like Cassandra and MongoDB will be advantageous.
• Message Broker Knowledge: Understanding message brokers, especially RabbitMQ, is beneficial for effective communication within our systems.

Desired Qualifications:

• Experience: 1-2 years of hands-on experience as a Python developer.
• AWS: Proficiency in AWS cloud management and architecting enterprise data solutions.
• Pragmatic Problem-Solving: Recognize when a solution should be streamlined and when creating the right abstraction will lead to long-term efficiency gains.
• Passion for Quality: Demonstrate dedication to producing work of the highest quality and following best practices.
• Agile/Lean Process: Familiarity with Agile/Lean methodologies is a plus, reflecting your adaptability and collaborative spirit.
• Startup Mindset: Embrace the challenges and opportunities of a startup environment, contributing your skills and insights to our growth.
• Debugging and Optimization: Showcase excellent debugging and optimization capabilities to enhance system performance.
• Tech Awareness: Stay updated on emerging technologies and possess a solid understanding of the full product development life cycle.
• UX and Information Architecture: Exhibit excellent knowledge of mobile user experience, information architecture, and industry trends.

Position: Backend Developer

Organization: A Funded global healthcare platform connecting doctors, thereby enabling exchange of information on a quick and real time basis, founded in the year 2013.Currently there are 3 lakh doctors using this platform and everyday there are 400 new doctors joining it.

The platform promotes exchange of viewpoints, ideas, and information on various medical practices amongst healthcare professionals. This saves both time and money as solutions to several health issues can be accessed on a real time basis. There are 1.3 million registered doctors and 400+ daily publications on its platform and they operate across 16+countries.

Roles & Responsibilities

You’re Awesome At -

• Have strong experience in Python (FLASK framework).
• Have a Deep understanding of how RESTful APIs work.
• Familiar with various design and architectural patterns that can work at scale.
• Sound knowledge of NoSQL/SQL Databases (Mongo DB preferred).
• Strong experience with at-Cloud technology, preferably AWS or GCP, or Azure.
• Core experience in developing complex backend systems.
• Ability to communicate complex technical concepts to both technical and non-technical audiences.
• Passionate about application scalability, availability, reliability, and security.

Your Academic Qualifications -

BE/BTech in Computer Science preferred.

You’ll Be Improving & Responsible For –

• A team that is building products used by 300k + doctors every single day.
• Work on PetaByte Scale Streaming Systems - more than 500 million hours of video have been streamed.
• Lead high volume VOD streaming (think of systems as sophisticated as Netflix and Amazon prime).
• Challenge oneself on Security, Scalability, and Stability
• Maintain code and write automated tests to ensure the product is of the highest quality.
• Reach out to the open-source community to encourage and help implement mission-critical software fixes

Your Experience Across the Years in the Roles You’ve Played -

2-4 Years of experience in Backend Development.

Who are we?  

Whatfix is the #1 Digital Adoption Platform (DAP) for Enterprises. We are disrupting the way Learning, Training and Application Support content is consumed. We provide large enterprises with a SaaS platform that helps accelerate product adoption and reduce support & training efforts by providing contextual and step by step guidance inside any web application at the exact time a task is being performed. The product has redefined the way companies onboard, train, and provide support to users. 

What sets us apart from the rest?

With over 100 of the Fortune 500 companies already onboard as customers, Whatfix has been named among the top 20 B2B tech companies alongside the likes of Adobe, PayPal, and Cisco.

With a YoY growth of 300%, we have also been recognized among the top 50 fastest growing SaaS companies worldwide in the SaaS 1000 list and as a Market Leader by Gartner in the Digital Adoption space. 

We are pleased to have an Employee rating of 4.6 on Glassdoor and our Customer obsession can be seen in our reviews on platforms like G2 Crowd & Gartner Peer Insights.

The employees are happy, the customers are happy, but what about the investors? Take a look for yourself - Sequoia Capital || Stellaris || Cisco || Eight Roads || Helion Ventures

“Hustle Mode ON” is something we live by.

Our Team:

The Engineering team at Whatfix provides end to end engineering throughput that forms part of core platforms and services that drive Whatfix business.

Our team is responsible for creating the Customer Platform and everything around it be it Analytics, Infrastructure or Core Algorithms. The team owns and is responsible for all pieces that we design, build and support end to end for Whatfix product/ business.

 Your Opportunity:

As part of the Core Engineering Team @Whatfix, you’ll have the opportunity to make a difference by being a part of the development team that builds future forward products. At Whatfix it’s all about scale. One of the key attributes of this job is that you are required to continuously innovate and apply technology to provide business 360 views of Whatfix customers.

 Your Responsibility:

1. Define architecture blueprints & take complete technical ownership of high-level design, tech stack, non-functional attributes of one or more components of various platforms
2. Design, build, test and deploy cutting edge solutions at scale, impacting millions of customers worldwide
3. Work closely with other architects in the team and ensure architectural consistency and technical excellence of the products and platforms
4. Work with engineering teams in building high-quality and highly resilient scalable products and platforms at Whatfix
5. Work with cross-functional teams to address all technical dependencies
6. Drive some of the company-wide tech initiatives striving towards continuous technical excellence of our platforms
7. Actively participate in technical innovations, external presentations, technical publications etc.
8. Identify right open source tools to deliver product features by performing research, POC/Pilot and/or interacting with various open-source forums
9. Deploy and monitor products on Cloud platforms

 Our Ideal Candidate:

You have a deep interest and passion for technology. You love writing and owning code and enjoy working with people who will keep challenging you at every stage. You have strong problem solving, analytic, decision-making and excellent communication with interpersonal skills. You are self-driven and motivated with the desire to work in a fast-paced, results-driven agile environment with varied responsibilities.

 Your Qualifications:

1. 11+ years of experience as an Engineer
2. Ability to work with teams in a collaborative and productive manner
3. Strong computer science fundamentals in data structures and algorithms
4. A self-motivated learner and builder with strong customer focus and obsession with quality

 Must-Have:

1. Strong Expertise in Backend Technologies- Java, Spring Boot, etc 
2. Expertise in working with AWS or other cloud infrastructures like Azure or Google Cloud, and using Infrastructure-as-Code tools
3. Analyze Functional & Non-Functional requirements with effort estimation and deployment strategies
4. Hands-on in Architecting and developing large scale applications
5. Hands-on debugging skills
6. Design for performance, scalability, fault tolerance and high availability

 Good to have:

1. Experience in Client-side technologies such as jQuery
2. Experience in Front End Technologies is good to have (Javascript, React)
3. Experience with Storage systems - NoSQL (Cassandra/MongoDB)
4. Leveraging cutting edge technologies like Kubernetes, Docker, etc. to design and build new infrastructure features

  Behavioural traits: 

1. Excellent communication and technical leadership skills
2. Can-do attitude to take BIG problems by their horns and solve them
3. Ability to inspire others & be a role model and mentor for upcoming engineers in the organization
4. Entrepreneurial spirit to conceive ideas, turn challenges into opportunities and build products

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status