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Hiring SOC Investigation Specialist on behalf of high-growth technology and enterprise partners building next-generation SOC automation and AI-driven investigation systems. This role is ideal for experienced SOC analysts who can apply real-world investigative judgment to review, validate, and construct high-quality security investigations across SIEM, endpoint, cloud, and identity environments.

Responsibilities

• Review, monitor, and evaluate SOC alerts and investigation outputs based on predefined scenarios and criteria.
• Distinguish true positives from false positives by validating investigative evidence and alert context.
• Perform end-to-end security investigations when required, including log analysis, entity pivoting, timeline reconstruction, and evidence correlation.
• Assess the correctness, completeness, and quality of SOC investigations produced by automated or human workflows.
• Apply consistent investigative judgment while recognizing that multiple valid investigation paths may exist for the same alert.
• Make clear binary determinations (e.g., ACCEPT / PASS) while also producing detailed ground-truth investigations when required.
• Use Splunk extensively to pivot across logs, entities, and timelines, including reading and reasoning about SPL queries.
• Maintain clear and accurate documentation of investigative steps, assumptions, evidence, and conclusions.
• Collaborate with program leads and other expert annotators to uphold high-quality investigation and annotation standards.
• Mentor or support other analysts where applicable, particularly in long-term or lead annotator roles.

Requirements

• 3+ years of hands-on experience as a SOC analyst in a production SOC environment (Tier 2 or above strongly preferred).
• Strong understanding of alert triage, incident investigation workflows, and evidence-based decision-making under time constraints.
• Mandatory hands-on experience with Splunk, including:
• Conducting investigations using Splunk
• Reading, understanding, and reasoning about SPL queries
• Pivoting between logs, entities, and timelines
• Proven ability to evaluate SOC investigations and determine whether conclusions are valid, incomplete, or incorrect.
• Strong investigative judgment and comfort making decisive evaluations.
• Fluent English (written and spoken) with strong documentation and communication skills.

Nice to Have

• Experience with Endpoint Detection & Response (EDR) tools such as CrowdStrike Falcon, Microsoft Defender for Endpoint, or SentinelOne.
• Experience analyzing cloud security logs and signals:
• AWS (CloudTrail, GuardDuty)
• Azure (Activity Log, Defender for Cloud)
• GCP (Cloud Audit Logs)
• Familiarity with Identity & Access Management platforms such as Okta Identity Cloud or Microsoft Entra ID (Azure AD).
• Experience with email security tools like Proofpoint or Mimecast.
• SOC leadership or mentoring experience.
• Basic scripting experience (Python or similar).
• Security certifications (optional): GCIA, GCIH, GCED, Splunk certifications, Security+, CCNA, or cloud security certifications.

Experience: 8–12 years total; including 5+ years hands-on Salesforce development and 2+ years

in a lead role

Employment Type: NPW; Remote; time-zone overlap with US stakeholders

Reports To: Program Manager

Role Summary

Own the design and implementation of the contract generation capability in

C3/Salesforce—including canonical template modeling, field mappings, merge logic, and

approval workflows—and deliver a pilot/MVP that enables automated, correct contract

generation.

Key Responsibilities

 Lead end-to-end build of merge templates and document generation flows for contract

types in Salesforce/C3; establish reusable patterns and governance.

 Translate business requirements into technical designs (data model, mapping, merge rules,

validation/approvals) and own backlog grooming and sprint readiness.

 Implement in Salesforce using Apex, Lightning Web Components (LWC), Flows, Approvals,

and REST/SOAP APIs; integrate with clause libraries and metadata sources.

 Set engineering standards (coding guidelines, branching, CI/CD), perform code reviews, and

mentor developers; ensure performance, security, and auditability.

 Deliver a pilot for at least one contract type and expand to additional templates based on

fit/gap and stakeholder feedback; drive UAT and release readiness.

Required Skills & Qualifications

 Salesforce: Apex, LWC/Lightning, Flows, Approvals, SOQL/SOSL; experience integrating

third-party systems via REST/SOAP; strong understanding of template merge and document

generation.

 Prior experience with C3 is necessary.

 Data & Mapping: Designing canonical models, field mappings, clause/section metadata;

error handling and reconciliation.

 Dev Practices: Git-based workflows, CI/CD (Azure DevOps/GitHub), unit/integration tests,

performance tuning, security (profiles, roles, sharing).

 Leadership & Collaboration: Lead a small agile squad, partner with BAs/Architects, and

communicate clearly with business/legal stakeholders.

About ITLH:

ITLH is an Ed-Tech organization backed by an IT company- Centillion based in India and Singapore.  ITLH aims at bridging the gap between knowledge and opportunities by helping students build their skill sets via practical learning on live projects and classroom training. For the last 5 years we have enrolled 4000 students for the programme and have been successfully placed in several MNC's.

How will we help you grow?

By joining ITLH, you will be part of an ever-growing organization that is redefining learning and helping young students to be industry ready. 

We believe in a healthy and growing working culture that you would love to be a part of. 

Join us if you feel you have the required skills and desire to be a part of our team and create an impact and reach new heights globally.

Responsibilities : 

• Create data visualization tools, libraries, and reusable code for prospects
• Integrate designs and wireframes within the application code
• Leverage the inbuilt React toolkit for creating frontend features
• Monitor interaction of users and convert them into insightful information
• Write application interface code with JavaScript
• Enhance application performance with constant monitoring
• Good understanding of CSS libraries, GIT, Sigma, Adobe XD etc.
• Constant interaction with other developer teams and design teams to discuss UI ideas.

Requirements :

• Strong proficiency in JavaScript, object model, DOM manipulation and event handlers, data structures, algorithms and JSX.
• Complete understanding of ReactJS and its main fundamentals like JSX, Virtual DOM, component lifecycle, etc.
• Understanding of RESTful APIs/GraphQL, HTML/CSS, ES6 (variables and scoping, array methods), code versioning tools like GIT, SVN, etc.
• Preceding experience with ReactJS workflows like Flux, Redux, Create React App, data structure libraries.
• Willingness to learn modern-day tools and processes.
• Good problem-solving, troubleshooting skills.
• Creativity and accountability.

Job Description:

• Strong Experience of Node JS.

• Strong Experience of Reactjs development

• Experience in Server-side application architectures like Express.js, Meteor.Js, etc. is desirable.

• Experience in developing APIs is highly desirable.

• Experience in Mongo or MySQL database is a must.

• Understanding the nature of asynchronous programming and its quirks and workarounds.

• Understanding fundamental design principles behind a scalable application.

• Experience in delivering products using an Agile methodology is highly desirable.

• Experience with automated unit, integration and end-to-end testing is highly desirable.

• Experience in the area of network or systems management is a plus.

Glint is a technically driven hyper local auto care service company that ensures doorstep car maintenance to the customer through monthly based subscription. At present, Glint has served around 1.5+ Lakhs orders with 1000+ monthly subscriptions.

At Glint, we believe in working in a collaborative environment. We practice flat hierarchy with more transparency and good flow of information.

After a successful operation in Chennai, we are launching next in Coimbatore. 

We are currently looking for a Customer Success Executive, Coimbatore.

What will you do at Glint?

Customer Success Executive are the main interface for the clients with Glint You will work closely with the client to build relationships with all relevant stakeholders as a trusted partner. You must have a strong understanding of our Customer’s business objectives and the ability to identify and articulate how our solution supports achievement of the Customers’ strategic business goals. You will be responsible to drive value at every juncture of the client's journey- from on-boarding to expansion to renewal to prevention of churn. 

• Work closely with the customer to ensure effective and efficient on boarding and drive greater usage/adoption over time
• Maintain a deep understanding of our solutions and content and educate clients about the most relevant features/functionality of our service offering.
• Effective, timely and accurate client communications, establishing and reviewing key performance indicators, and active positive engagement
• Developing efficient and effective management plans for clients renewals and up-sells of services.
• Serve as the voice of the client and provide internal feedback to Product, Engineering and other teams on how we can better serve our clients
• Support the resolution of delivery, implementation or technical issues Perform other duties as assigned
• Monitor clients usage throughout their lifecycle to not only identify and prioritize at-risk accounts but also ways to mitigate churn 

What we’re looking for:

• Consistent performer who handles stressful situations and deadline pressures.
• Experience of 1-2 years of experience in B2C services, Customer Success, Account Management, Business Development, or another client-facing role
• Ability to multitask and experience working with cross-functional teams (e.g. Sales, Product, Marketing, Services)
• Empathy with a knack for understanding what a customer really needs and why they need it
• Bachelor's degree in any business-related course is an added advantage.

Website: https://goglint.in/