Content Writer

Job Summary:

We are seeking a detail-oriented and experienced Accountant with hands-on expertise in Zoho Books to manage and streamline our financial operations. The ideal candidate should have a strong understanding of accounting principles and be proficient in using Zoho Books for daily financial management, reporting, and compliance.

Key Responsibilities:

• Manage day-to-day accounting tasks using Zoho Books, including invoicing, expense tracking, bank reconciliations, and ledger entries.
• Prepare monthly, quarterly, and annual financial reports.
• Ensure accurate and timely recording of all financial transactions.
• Monitor accounts receivable and payable.
• Handle GST/VAT and other statutory compliance reporting within Zoho Books.
• Coordinate with auditors and assist in audits.
• Automate financial workflows and improve process efficiency using Zoho Books features.
• Collaborate with internal teams for budgeting and cost tracking.
• Maintain up-to-date knowledge of financial regulations and Zoho Books updates.

Requirements:

• Bachelor’s degree in Accounting, Finance, or a related field.
• Proven work experience as an Accountant, preferably with 2+ years using Zoho Books.
• Solid knowledge of accounting principles and taxation.
• Proficient in MS Excel and Zoho Books.
• Excellent attention to detail and organizational skills.
• Strong analytical and problem-solving abilities.
• Ability to work independently and as part of a team.

About HighLevel: 

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel- https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.

Who You Are:

The Manager of Customer Support is responsible for the supervision and operational management of a customer-centric workforce focused on solving issues for our customers. The manager will also work closely with other functional units to meet defined service level agreements and achieve high levels of customer satisfaction.

Essential Functions:

• Influence others, lead, coach and empower, through motivation and encouragement, to accomplish team goals and foster a positive team culture
• Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
• Achieves customer service objectives by contributing and making recommendations to strategic plans and reviews; preparing and completing action plans; implementing productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; implementing change
• Being able to interpret data that translates into action to improve the team.
• Monitors the overall health of the support system which includes but is not limited to live ticket queues, live channel queues, major bugs and staff availability
• Involved in determining customer service employee requirements by maintaining contact with employees to determine areas of improvement by reviewing operational environments; conducting surveys; benchmarking best practices; analyzing information and applications
• Improves customer service quality results by studying, evaluating, and redesigning processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes
• Responsible for providing employees with technical resources; providing technical advice; resolving problems; disseminating advisories, warnings, and new techniques
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; and participating in professional organizations
• Act as an escalation point for high severity customer issues that arise from within the team; directly from customers; or from other HighLevel functions. 
• Serve as an influential leader by demonstrating professionalism, passion, and enthusiasm, providing communication, and motivation, and creating teamwork and collaboration
• Be readily available with cameras on throughout the shift to assist customers and team members via Zoom

Experience/Education/Certifications Required:

• Associate's/ Bachelor's degree or equivalent experience
• 4+ Years in management 
• SaaS software experience
• Several years running technical customer-facing teams.
• Experience in managing a team of over 20+ 
• Project management skills 
• Leading a results driven team 
• People manager at heart, you love mentoring, leading and contributing to the professional development of those around you 
• Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
• The ability to build and maintain relationships internally with team and with customers
• Excellent listening, presentation and communication skills at all levels
• The ability to partner with customers and team members in developing their strategic direction
• The candidate is technically savvy and has an interest in leveraging data, analytics and automation to drive demonstrable customer and team success
• Strong customer facing communication skills
• Demonstrated data driven approach to problem solving
• Must be a go-getter and not afraid to ask questions
• Must have basic computer and excel skills

Language Skills Required Vs. Preferred:

• Fluent in English.
• Demonstrated verbal and written communication skills.

EEO Statement:

At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are seeking a Senior or Staff Software Engineer (Node.js, Azure and React ) to lead new software development initiatives to join our team.

Responsibilities:

• Contribute hands-on to coding, code reviews, architecture, and design efforts, setting a solid example for the team.
• Will be a tech lead and manage a small engineering team, fostering a collaborative and productive work environment.
• Work closely with cross-functional teams, including Product Management and Data Engineering, to build empathetic and user-centric products.
• Drive the development of robust and scalable web experiences, leveraging modern technologies and best practices.
• Provide technical guidance and mentorship to team members, promoting continuous learning and growth.
• Collaborate with stakeholders to define and prioritize engineering initiatives aligned with business goals.
• Ensure high code quality, maintainability, and performance through the implementation of best practices and coding standards.
• Foster a culture of innovation, encouraging the team to explore new technologies and approaches to problem-solving.

Requirements:

• Bachelor’s degree in computer science, Software Engineering, or a related field (advanced degree preferred).
• 7+ years of professional experience in software engineering, with at least 1 year in a technical leadership role.
• Strong experience in product engineering, with a focus on building empathetic and user-centric products.
• Extensive experience in web development, particularly with technologies such as Node.js and React.
• Familiarity with cloud infrastructure, specifically Azure, and containerization technologies like Docker.
• Solid understanding of software development best practices, design patterns, and coding standards.
• Excellent problem-solving and analytical skills, with the ability to make data-driven decisions.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Experience with Agile development methodologies (e.g., Scrum, Kanban).

Preferred Qualifications:

• Experience with web scraping techniques and tools.
• Knowledge of SQL query optimization and performance tuning.
• Familiarity with automated testing, continuous integration, and continuous deployment (CI/CD) practices.
• Experience with DevOps practices and tools (e.g., Jenkins, Ansible, Terraform).

Benefits:

• Work Location: Remote
• 5 days working​

You can apply directly through the link: https://zrec.in/es8UJ?source=CareerSite

Explore our Career Page for more such jobs : careers.infraveo.com

The ideal candidate must be a seasoned, high-energy professional possessing a strong sense of urgency with a strong performance-based track record of success. He or she must be capable of make cold calling and achieve the assigned sales target and eventually generate revenues for the organization. Make the sales pitch according the customers behaviour and requirements.

• 2+ years relevant professional experience.   
• Good understanding and a full life cycle project implementation experience with Java / J2EE technologies   
• Experience with JavaScript, HTML and CSS   
• Experience with Angular 5/6 and TypeScript   
• Experience using SOAP or REST APIs   
• Experience Struts, Hibernate is preferred.   
• Strong communication and interpersonal skills is an absolute must.   
• Immediate joiners preferred.  
• Bachelor's degree or equivalent.   

The Technical Lead should be well versed with Node.js, React js, AWS, Microsoft Azure, flutter, scalable cloud architecture.

He/she will be working directly under the CEO and will act as both a technology and business expert, making decisions that will impact the current and future operations of the company. 

Responsibilities:

• Setting a vision for how technology will be used in the company.

• Ensuring that the tech team meets the company’s short and long term needs.

• Outline the goals for research and development. 

• Creating timelines for the development and deployment of all product requirements. 

• Acting as a mentor to the tech team members. 

• Maintaining a consumer-focused outlook and aiding in the delivery of new features.

• Managing technology budgets and time frames.

• Driving and planning sprints and ensuring a high tech team velocity.

• Staying on top of technology trends and developments.

• Ensuring all technology practices adhere to regulatory standards.

• Ensuring that there is no system downtime and all products are working seamless.

Requirements /Qualifications:

• Exceptional communication skills (both verbal and written). 

• Self-motivated with diligent work ethic, a business acumen, enthusiastic and passionate, exceptional team management skills. 

• Should be well versed with Node.js, React js, AWS, Microsoft Azure, flutter, scalable cloud architecture.

• Extensive industry knowledge with an eye towards the future.

• Proactive and efficient time management.

• Ability to delegate efficiently. 

• Should have managed and set up teams. 

• Process orientation.

• 5+ years of experience as an Engineering head.
  
  Salary will be based upon industries standard 

What you need to have: