Content Writer

Mandatory : 

Servicenow Developer + Scripting + Integration + ITSM (Any one : CSM, ITOM, HRSD, CMDB, GRC, Service portal,Event Management)

Good to have :

* Good Communication and presentation skills, Client handling.

* Hands-on with ITIL Process implementation.

* Hands-on technical delivery including required documentation of cost-effective Service-now solutions, Ability to create and Modify Workflows.

* Hands-on design, development and deployment experience with the Service-now platform.

* Knowledge of ITIL methodologies and processes.

Technical Expertise :

* Creation of script based Assignment and Approval rule.

* Creation of Business Rule, UI Action by using Glide script.

* Creation of custom related list.

* Creation of Script based UI Policy and Client Script.

* Debugging script

* Creating and customizing UI and pages using Jelly

* Web Service Integration

* User Interface Level Integration

* MID Server Integration

• Excellent verbal and written communication skills in English
• Strong customer service orientation
• Basic computer knowledge and typing skills
• Flexibility to work in shifts, including weekends and holidays
• Handle inbound/outbound customer calls regarding product/service inquiries and issues
• Ability to empathize with customers and provide appropriate solutions
• Good problem-solving skills
• Ability to work in a fast-paced and target-driven environment

Roles and Responsibilities :

Responsibilities

- To analysis business requirements, prepare design and implementation recommendations and estimate development effort

- Collaborate with cross-functional teams to define, design, and ship new features

- Lead or participate in design reviews, code reviews and architecture evolution discussions

- Unit-test code for robustness, including edge cases, usability, and general reliability

- Work on bug fixing and improving application performance

- Continuously discover, evaluate, and implement new technologies to maximize development efficiency

Required Skills

- Experienced with front-end programming language with React JS.

- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.

- Thorough understanding of React.js and its core principles.

- Experience with popular React.JS workflows (such as Flux or Redux)

-Experience on .Net Core

-Experience in database MS SQL

• Analyze, investigate & resolve bugs and technical issues faced by our merchants, partners and     customers.
• Communicate with end customers & merchants on technical issues over phone calls and get on remote sessions to solve their issues on time.
• Identify, scope out, and provide solutions for technical projects that may arise
• Build out technical documentation and knowledge base for users to access
• Be a liaison between our Support and Development teams
• Perform other reasonably related duties as assigned by the immediate supervisor and other members of the management team

Ideal Skills:

• 4+ years of work experience as software engineer
• Knowledge of PHP, SQL and hands on experience in ecommerce platforms like Shopify, WooCommerce, Magento, Salesforce Commerce Cloud, etc
• Knowledge of Javascript, HTML/CSS and ability to troubleshoot with browser’s tools
• Close attention to detail with a high degree of accuracy
• Strong self-starter attitude who doesn’t need direct supervision
• Strong written and verbal communication skills
• Strong desire to spot and resolve potential issues before they occur

Bonus Points:

• Experience providing product insights and resolving technical tickets
• Experience in startups
• Experience in an agile environment
• Coding bootcamp or technical degree is a plus
• Experience in a customer-facing or service role where you had to understand problems and provide solutions

About You

• A+ character. We are team-first here at company.
• A hard-working mentality. It’s early and there is still a lot to build.
• An excellent communicator.
• Ownership. You aren’t afraid to take on new responsibilities and you act like an owner in everything you do.
• A fun attitude. Life’s too short. We can have fun while we work hard on cool things.
• Smarts. We need people that are smart enough to make decisions on their own and also smart enough to know when they need input from others.

Perks & Benefits:

• Competitive salary
• Group Medical insurance
• Life and long term disability insurance
• Collaborative fun workspace
• The opportunity to join country’s fastest growing start-up alongside a team of motivated and driven individuals

About Briq With locations in California, Canada and India, Briq is altering the landscape for construction decision making. We are harnessing the power of data to build the industry's first construction data cloud. Leaders in automation, machine learning, and artificial intelligence, Briq is helping construction companies minimize risk and maximize success. Briq is a financial automation platform that is changing the way construction companies run their business.

Know More About Us https://angel.co/recruit/jobs/2226000">https://br.iq/about/us

Tech Stack Must Have Vue.js, SQL / NoSQL , REST APIs , Docker, Design Patterns, Unit Testing, HTML/ CSS / Javascript, ReactJs, Git Nice To Have Microfrontends, Cloud (AWS/ GCP / Azure), Software Best Practices, Data Structures, Algorithms, System Design, Gitlab, etc.

Responsibilities
• Develop applications and features
• Identify and resolve roadblocks ahead of time
• Be an independent contributor with high throughput
• Align with product and project managers and ensure proper handoff of requirements
• Develop, test, debug, support, and enhance software as per product specifications
• Maintain strong coding, compliance, and security standards
• Evaluate and provide technical solutions to solve a variety of complex and interdependent processes.
• Drive complete ownership over every technical aspect of the features
• As part of the team, ensure members adhere to our code quality and testing standards.

Qualifications
• Working experience in Vue.js 3 years
• Working experience in ReactJs 5+ years
• Demonstrated end-to-end ownership for development of least one cloud-based product - Experience in building microfrontends / platforms is desirable
• Exceptional communication and interpersonal skills - including work estimation, facilitation, and consensus building skills
• Mentoring / coaching Junior Engineers.
• Willingness to learn new technologies is a must
• Proven ability to project and meet estimated deadlines
• Self-motivated, fast learner with attention to detail and quality
• Excellent diagnostic, troubleshooting, and communication skills

Benefits
• Modern tech stack for curious minds - Cloud, Kubernetes
• Extensive individual responsibility and support to grow professionally
• Market competitive pay
• Best in industry wellness benefits - medical insurance, leaves, work-life balance
• Flexible work hours
• Remote work
• Transparent culture and process with open access to management

• 8+ years of experience in shipping B2C Products. FinTech market experience a strong plus.
• A track record of building and launching software products (web, mobile web, native apps).
• Experience creating and contributing to a software product roadmap, evangelizing the product vision.
• Experience working directly and cross-functionally with developers, product managers, marketing, and other related stakeholders.
• Excellent communication and presentation skills and ability to interact with all levels of the organization including users, vendors, partners, and executive leadership.
• Strong work ethic. Self-starting personality with the ability to problem solver and develop creative solutions; works well and stays focused under little supervision.
• Ability to create wire-frames, product specifications and white papers
• Strong project management skills and ability to present work to executive staff
• Willingness to roll up your sleeves and do whatever it takes to help your team win
• Extraordinary data analysis skills

ob Purpose :

- To lead Design, Development and Maintenance of Frontend Technology for Viacom18's flagship OTT Platform - VOOT, plan & innovate to deliver best-in class product features, ensuring market leadership and future readiness.

- Head the technology team for Viacom18's flagship OTT Platform - VOOT by enhancing and future proofing the technological infrastructure and capabilities to build a world class product.

Key Responsibilities :

Technological Readiness :

- Strengthen VOOT's technological capability

- Evaluate Frontend technology stacks and choose best in class relevant solutions for business

- Build internal capability for technological functions for future readiness

- Drive technical and technological efficiencies to save cost

Technological Innovation :

- Identify avenues for product enhancement

- Convert relevant ideas to POC (Proof of Concept)

- Act as the technical product owner and work with product management team to deliver features and manage releases and enhancement

- Deliver best-in-class product functionality by minimizing crash rate, reducing improving playback time performance and ensuring maximum device coverage

Collaboration and Partner Management :

- Evaluate and finalize new partners for product enhancement from technical perspective

- Developing technological road maps in collaboration with Product team & external technology partners

- Timely and quality delivery of product/features, including outsourced functionalities and services with no downtime

Resource management of external partners to deliver results

Team management

- Work with the HR partner to create a workforce plan

- Review performance on regular basis

- Ensure optimum levels of engagement through appropriate recognition channels

- Provide inputs on hiring and succession planning

- Identify training needs by using TNA method

Key Performance Indicators :

- Develop best in class product functionality

- Ensure technological readiness for product

- Increase in the number of active daily video viewers

- Application Store rating

- Maintaining a crash rate & Maintain playability above 90%

- No. of new & high quality features rolled out on the platform

Skills : Front End, Android, iOS