Co Founder and CTO

Now Hiring: Quality Analyst – BPO Operations | Location: Gurugram (Onsite)

Job Title: Quality Analyst

Work Location: Gurugram (Onsite)

Education:

• Minimum qualification: Graduate

Experience:

• 2 to 8 years of total work experience
• Minimum 2 years of experience as a Quality Analyst in a BPO (on paper) is mandatory

Key Responsibilities

• Evaluate live and recorded calls to ensure service quality standards
• Monitor and analyze: Team performance and team strength | Call duration and Average Handling Time (AHT)
• Provide structured and actionable feedback to agents
• Conduct regular call calibration sessions
• Maintain daily/weekly audit count logs
• Ensure adherence to quality frameworks and feedback mechanisms
• Perform DIP checks and maintain accuracy of quality reports
• Prepare quality analysis reports using basic Excel

Required Skills

• Excellent verbal communication in both Hindi and English
• Strong attention to detail and process orientation
• Working knowledge of Basic Excel
• Experience in call audits, feedback processes, and DIP checks

Navtech is looking for a PHP Wordpress Developer to work on cutting edge technologies combined with an ability to be innovative while creating solutions in a team environment.

Working as PHP Wordpress Developer at Navtech, you will:

• Write reusable, testable, and efficient code. Test and debug programs.
• Participate in full development life-cycle: concept, design, build, deploy, test and release.
• Integrate user-facing elements with server-side logic.
• Integrate data storage solutions like MongoDB, MySQL etc.
• Work with product teams on new product ideas, designs, prototypes, and estimates.
• Drive a best practices approach to the continuous improvement of our products, processes, and tools.
• Write and maintain documentation for all features in development.
• Develop back-end components to improve responsiveness and overall performance.
• Implement security and data protection solutions.
• Coordinate, guide, and mentor other software engineers within the team to
• understand user requirements and provide better technical solutions.

Who Are We Looking For Exactly?

• 1-3 years of experience as a PHP Wordpress Developer.
• Knowledge of object-relational mapping (ORM).
• Able to integrate multiple data sources and databases like MySQL, PostgreSQL, MongoDB into one system.
• Familiarity with Python, JavaScript, MySQL, Apache, Nginx, APIs, HTML, etc.
• Working experience in wordpress is a plus.
• Proficient understanding of any of the code versioning tools like Git, SVN etc.
• Understanding of open source projects like Joomla, Drupal etc.
• Familiarity with NoSQL database (Redis, Cassandra).
• Ability to work in a cloud environment. Experience on AWS or Azure would be an added advantage.
• Should have a Master’s Degree /Bachelor's (BS) in computer science, Software
• Engineering, IT, Technology Management or related degrees and throughout education in English Medium.
• Should have good logical, analytical and communication skills with client interaction experience.

Why Navtech?

• Performance review and Appraisal Twice a year.
• Competitive pay package with additional bonus & benefits.
• Work with US, UK & Europe based industry renowned clients for exponential technical growth.
• Medical Insurance cover for self & immediate family.
• Work with a culturally diverse team from different geographies.

About us:

Navtech is a premier IT software and Services provider. Navtech’s mission is to increase public cloud adoption and build cloud-first solutions that become trendsetting platforms of the future. We have been recognized as the Best Cloud Service Provider at GoodFirms for ensuring good results with quality services. Here, we strive to innovate and push technology and service boundaries to provide best-in-class technology solutions to our clients at scale. We deliver to our clients globally from our state-of-the-art design and development centers in the US, Hyderabad, and Pune.

We’re a fast-growing company with clients in the United States, UK, and Europe. You will join a team of talented developers, quality engineers, product managers whose mission is to impact above 100 million people across the world with technological services by the year 2030.

Type, Location

Full-time, Remote

Desired Experience

2+ years

Roles and Responsibilities :

● A great JavaScript developer who is proficient with React.js (preferred).

● Your primary focus will be on developing user interface components and implementing

them following well-known React.js workflows (such as Flux or Redux).

● You will ensure that these components and the overall application are robust and easy to

maintain.

● You will coordinate with the rest of the team working on different layers of the

infrastructure. Therefore, a commitment to collaborative problem-solving, sophisticated

design, and a quality product is important.

● Generating error-free code and compliance with SOW

● Managing development processes & working notes

● Growing technical skills and being an active part of the technical transformation in the company

● When required manage client communication for projects assigned

● Reporting on project activities and ensuring timely completion of projects/assignments

● Guiding Jr. Developers for the completion of their work

Desired Candidate Profile

Primary Skills :

● Hands-on experience in React.js, HTML/CSS, JavaScript, and People Management.

Key Responsibilities:

· Develop and execute sales and marketing strategies to drive revenue growth and increase market share..

· Build and maintain relationships with clients to ensure customer satisfaction and loyalty.

· Collaborate with internal teams to ensure the seamless delivery of services to clients.

Requirements:

· Fresher/experienced both Welcomed

· Strong communication and interpersonal skills (English-Hindi).

· Ability to work independently and as part of a team.

· Ability to prioritize tasks and manage time effectively.

· Strong problem-solving skills and attention to detail.

Essential Duties and Responsibilities

Include the following, other duties that may be assigned:

Lead the Requirement Discovery Calls.

Defining the Vision

Managing & Scoping the Product Backlog

Providing solutions to solving the Assortment, Availability, Merchandizing, and Supply Chain Problems in Retail Space

Working on various metrics for Retail Industry KPIs and assessing the performance of a retail business

Work with Data Engineers on giving in-depth knowledge of the Business Requirements.

Understanding the business purpose of the story and defining and analyzing possible alternative ways of satisfying the business purpose of the story

Estimation of Level of Efforts(LOE) and Deployment Timelines.

Accountable for ensuring advanced analytics and data science outcomes are continually improved such that product and service offerings stay aligned with changing business needs and strategic objectives

Performing line management of product teams operating within an AGILE methodology

Collaborating closely with Business Owners and users to define product roadmaps, epics, features and user stories

Working with team members to take shared responsibility for the overall efforts that the team has committed to

Taking responsibility for the quality data solutions that developers produce

Interacting with Stake holders (Internal & External) as necessary to clarify requirements and agree on priorities

Review project team solution designs to ensure technical alignment & consistency against predefined target architecture and established standards

Work in partnership with third party suppliers to formulate and execute delivery of customer-focused Product & Services

Assist in developing standards for data ingestion, data access layers, application and integration of selected SaaS platforms and Data Science solutions as key components of the overall solution architecture

First Level of the Analysis of the Data Issues.

Understand End-End Flow of the application technically and functionally to enable oneself to be an eventual Product Owner.

Build and maintain architecture, design, and metadata documentation

Desired Qualifications:

Bachelor’s or Master’s in Data or Computer Science or equivalent technical field

Experience in retail industry is must

Lead the Requirement Discovery Calls.

Defining the Vision

Managing & Scoping the Product Backlog

Experience in solving business problems i.e. Assortment, Availability, Merchandizing, and Supply Chain

Providing solutions to solving the Availability, Merchandizing, and Supply Chain Problems in Retail Space

Working on various metrics for Retail Industry KPI’s and assessing the performance of a retail business

8-10 years of Overall IT Experience.

>5 years of Retail Business experience. Experience in Cloud Technologies is a plus

>2 years’ experience managing stakeholder relationships including influencing & negotiating outcomes

Experience in writing SQL and Complex SQL Queries is a Big Plus

About Us:

Prolifics Corporation Limited is a Global Technology Solutions Provider with presence across North America (USA and Canada), Europe (UK and Germany), Middle East & Asia. In India, we have off shore development centres: 3 in Hyderabad & 1 in Pune.

For more than 40 years, Prolifics has transformed enterprises of all sizes including over 100 Fortune 1000 companies by solving their complex IT challenges. Our clients include Fortune 50 and Fortune 100 companies across a broad range of industries including Financial Services, Insurance, Government, Healthcare, Telecommunications, Manufacturing and Retail. We rank consistently in Dream Companies to Work For and Dream Employer of the Year ranking from World HRD Congress, ranked 7 in 2019.

We encourage you to visit us on www.prolifics.com or follow us on Twitter, LinkedIn, Facebook, YouTube and other social media to know more about us.

 Responsibilities:

• Take ownership of entire features and components of the application lifecycle and lead the product design and code
• Collaborate with other members of the team to deliver large and complex features on time and to a high standard
• Be part of the development process and contribute improvements and suggestions, driving the quality of the code throughout the entire production
• Mentor other developers in the team and help maintain code, product, and process quality
• Partner with creative and management teams to ensure schedules and goals meet business and project
• Bring meaningful contributions to our products and the entire

Key Requirements :

• Has experience analysing website and application requirements.
• Has a thorough understanding of relational databases and security relating to PHP/MySQL
• Has expertise in HTML/CSS/JavaScript/jQuery
• Skilled in managing backend services and ensuring seamless data interchange between server and end-users.
• Knowledgeable with writing web services and REST APIs for web and mobile application integration.
• Has designed and maintained database experience.
• AWS can be a plus point

Desired Candidate Profile

• Should have 5+ years of professional work experience designing outstanding Mobile App on iOS Platform
• Have worked on an outstanding iOS App before
• Proficient understanding of iOS Concepts
• Proficiency in Objective-C and/or Swift
• Excellent problem-solving skills
• Excellent interpersonal skills and the ability to build good working relationships.
• Must be self-motivated to prioritize and manage workload and meet critical project milestones and deadlines.
• Able to effectively collaborate with a team as well as take initiative and work independently to solve problems
• Should have min 65% in B.E./ B.Tech/ M.Tech

Responsibilities:

• arrange appointments to see existing clients and ‘cold call’ new contacts

• make presentations in medical settings or conference rooms

• persuade clients to use or buy your company’s products

• build strong relationships with medical staff

• meet sales targets

• organize and attend medical conferences

• check competitors’ products and prices

keep records of sales and customer report information back to head office about clients’ needs.

Vacancy for fresher medical representative in KOLKATA (NORTH AND SOUTH), HOWRAH, HOOGHLY, 24 PGS (NORTH AND SOUTH), DURGAPUR, BURDWAN, SILIGURI, MALDAH, MIDNAPORE.

Any local fresher graduate under 29 years can apply.

1. Work closely with design, product management, and development teams to create elegant, usable, responsive, and interactive interfaces across multiple devices.
2. Turning UI/UX designs into prototypes, creating awesome interactions from designs, writing reusable content modules, and maintainability of the code.
3. Implement UI development principles to ensure that the product client-side serves at scale.
4. Review and optimize app usage by monitoring key metrics and rectifying the issues proactively.
5. An ability to perform well in a fast-paced environment and bring in optimal flow for rapidly changing design/ technology.
6. Developers should be team player or should work individually when required.
7. Developer should work parallel to backend developers.

1. 1 to 2 years of relevant work experience as a web developer, UI developer, JavaScript expert, or frontend engineer
2. Proficiency in HTML, CSS, JavaScript, and jQuery.
3. Good understanding of APIs and how to use them to get the work done fast.
4. Proficiency in writing clean and optimized code.
5. Familiar with UI layouts, SASS, Bootstrap, and the CSS GRID system.
6. Experience debugging using popular JavaScript-based tools like Chrome Developer Console.
7. Knowledge of ReactJs/VueJs & Python will be a plus