Co Founder and CTO

 Position: ServiceNow Developer – Hardware Asset Management (HAM)

Location: Gurgaon / Bangalore (WFO)

Total Experience: 12+ Years

Budget - 24-25 LPA

Notice Period- Immediate to 20 days (maximum serving notice period)

NOTE: Need a very strong profile with excellent communication skills

Skills:

* 12+ years of overall IT experience with strong ServiceNow development background.

* Hands-on experience with ServiceNow HAM / HAM Pro implementation.

* Strong knowledge of Asset Management, CMDB, CSDM, ITSM, Discovery, and Procurement workflows.

* Experience with ServiceNow scripting: Business Rules, Client Scripts, Script Includes, UI Actions, ACLs, Glide APIs.

* Strong experience in Flow Designer, IntegrationHub, REST/SOAP APIs, MID Server, Import Sets, and Transform Maps.

* Good understanding of hardware asset lifecycle, stockroom management, inventory audits, model normalization, and compliance tracking.

* Experience in integrating ServiceNow with tools like SCCM, Intune, JAMF, Ariba, SAP, Oracle, or other enterprise systems.

* Strong debugging, troubleshooting, and performance optimization skills.

* Ability to work with architects, business analysts, process owners, and client stakeholders.

Preferred Skills

* ServiceNow certifications such as Certified System Administrator or Certified Application Developer or Certified Implementation Specialist – Hardware Asset Management

* ITSM / CMDB / Discovery certifications

* Experience with HAM Pro features such as asset refresh, asset reservations, disposal orders, audits, and normalization.

* Knowledge of ITAM governance, audit controls, and compliance reporting.

* Experience in Agile/Scrum delivery environments.

Research Analyst – Support research initiatives, gather and analyze data, and contribute to decision-making insights.

Location: Jaipur, Vaishali Nagar

Stipend: Unpaid

Key Responsibilities:

Conduct in-depth research on global market trends and industry landscapes

Analyze data from multiple sources and synthesize key insights

Support internal teams with market intelligence, competitor mapping, and lead profiling

Utilize LinkedIn and other digital platforms to support outreach and research initiatives

What You’ll Gain:

Practical experience in global market research

Exposure to industry tools used for real-world business research

Enhanced understanding of how to leverage LinkedIn and other platforms for market and talent insights

Job Title: System Administrator

Location: Gurgaon

Department: IT Support

Position Overview:

We are seeking a highly skilled and proactive System Administrator with a strong focus on Mac OS to join our IT team. The ideal candidate will be responsible for the deployment, management, and troubleshooting of Mac OS devices within our organization. This includes supporting Mac desktops, laptops, and servers, ensuring seamless integration with the network infrastructure, and providing top-tier support to end-users. The role requires a deep understanding of Mac OS, IT best practices, and the ability to collaborate effectively with cross-functional teams.

Key Responsibilities:

• Mac OS Device Management: Install, configure, and maintain macOS systems (desktops, laptops, and servers). Ensure proper setup, updates, and security for all Mac-based hardware.
• System Monitoring & Performance: Monitor and manage Mac systems for performance issues, availability, and security. Conduct routine system checks and troubleshooting of any Mac-related hardware or software issues.
• User Support & Training: Provide direct support to end-users, including troubleshooting, issue resolution, and answering questions related to Mac OS and software applications. Offer training for staff on best practices and efficient Mac usage.
• Software & Security Management: Manage software installations, patch management, and security configurations. Ensure all Mac systems are compliant with company policies, including data protection protocols and encryption standards.
• Backup & Recovery: Implement and maintain backup solutions for Mac systems. Coordinate data recovery in the event of system failure or disaster recovery scenarios.
• Network Integration: Ensure smooth integration of Mac OS devices into the broader corporate network. Troubleshoot network issues related to Mac systems, including connectivity, file-sharing, and VPNs.
• Automation & Scripting: Utilize automation tools (e.g., Jamf, Munki, or other MDM solutions) to streamline workflows, software deployment, and system management tasks. Create and maintain scripts for automating repetitive tasks (e.g., Bash, AppleScript).
• Documentation & Reporting: Maintain clear, up-to-date documentation for all processes related to Mac OS system management. Prepare regular reports on system status, security compliance, and user issues.
• Collaboration & Cross-Functional Support: Work closely with IT colleagues and other departments to ensure cross-platform compatibility and troubleshoot any cross-functional issues.
• Hardware Support & Upgrades: Support hardware lifecycle management, including Mac device procurement, setup, repairs, and disposal in accordance with company policies.

Required Qualifications:

• Proven experience as a System Administrator or similar IT role with a focus on Mac OS.
• Strong knowledge of macOS, including configuration, administration, and troubleshooting.
• Experience with Mobile Device Management (MDM) solutions (e.g., Jamf, Mosyle, Kandji).
• Familiarity with network administration, including DNS, DHCP, VPN, and file-sharing protocols.
• Proficiency with scripting and automation tools for system management (e.g., Bash, AppleScript, Automator).
• Strong understanding of security practices for macOS, including file encryption, firewall management, and endpoint protection.
• Ability to work independently and prioritize tasks in a fast-paced environment.
• Excellent communication and problem-solving skills.
• Strong attention to detail and commitment to maintaining a high level of system reliability and user satisfaction.

Preferred Qualifications:

• Apple Certified Support Professional (ACSP) or Apple Certified IT Professional (ACITP) certification.
• Experience with virtual environments (VMware, Parallels) on Mac OS.
• Knowledge of additional operating systems (Windows, Linux) and cross-platform integration.

Minimum 2 years of web and mobile product design experience.

Proficiency in Design Thinking, User Research, and creating case studies.

Strong communication, teamwork, and proficiency in design tools (Figma, Adobe XD, Sketch).

Thorough understanding of user-centered design principles and front-end technologies impacting UI/UX.

Responsibilities

• Determines technical feasibility of medium to low complexity features or solutions by evaluating problem, customer requirements, possible solutions and technology requirements.

• Exercises judgment in prioritizing tasks and selecting methods and techniques for obtaining solutions.

• Create a low-level design of modules of a software application through proper documentation and diagrams.

• Develops software solutions by studying requirements, clarifying customer/user needs, analyzing data and processes, and following established software development practices and processes.

• Develops proof of concepts for technical evaluation and early customer feedback.

• Updates and shares knowledge by studying state-of-the-art development tools, programming techniques, and computing technology; reading professional publications.

• Networks with internal and external personnel in their area of expertise.

Requirements

• B.Tech/B.S. or M.Tech/M.S. in Computer Science, IT or related field.

• 3-5 years of experience

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Mandatory Skills

• Should be proficient in the following areas of .NET (.NET 4.5 or above, .NET Core)

• Expert in C# and ASP.NET

• Knowledge of JavaScript/TypeScript is a plus

• Development of Windows and Web services

• Parallel and Asynchronous programming

• Unit testing, Linq, ORM

• Debugging/troubleshooting in .Net

• Should be proficient in SQL Server 2012 and above in the following areas

• T-SQL Stored Procedures

• Transaction in SQL

• Should have the following design skills

• Expert in OOPs

• Proficiency in Design Patterns

• Proficiency in Unit testing Patterns

• Understanding of Algorithms and Data structures.

• Experience on Requirement/Design/Code Review & Inspections

• Excellent problem-solving and analytical skills.

Desirable Skills

• Hands-on experience with using Git (handling branching and merging), any DevOps pipeline

• Experience with Agile methodologies

• Hire kick-ass engineers and coordinate their training and onboarding with our HR team
• Guide and mentor the engineering team, setting the bar for good programming skills through personal example
• Work with the Project Management team to manage software development projects by setting requirements, goals and timelines
• Prepare and manage the engineering department’s budget
• Design strategies for future development projects based on the company’s overall objectives and resources
• Coordinate with external stakeholders for new integrations and tools
• Track, report and improve execution metrics for your group.
• Deliver superior economics by making strategic investments in automation, analytics and machine learning.
• Work with our security team to assure Cloud environments are secure and compliant.
• Implement engineering processes under the guidance of the CTO. 
• Lead technical resolution of priority incidents, facilitate post-incident evaluations and ensure permanent closure of incidents.
• Design, experiment, and implement processes to increase the overall productivity of geographically distributed teams by tracking the relevant metrics
• Make an impact on overall tech culture and make collaboration across teams very effective to reach important business goals.

• Experience as a director of engineering or similar senior-level position
• 10+ years working in a technological role with 2+ years managing 20 or more engineers
• A seasoned leader who has unlimited energy to influence and daring to take initiatives and risks.
• A programmer who is a role model.
• Excellent project management skills
• High personal drive; results oriented; makes things happen
• Supremely tech savvy, able to wear multiple hats such as being an awesome programmer, application developer, technical architect, database designer.
• Large scale software product engineering experience with contemporary tools and delivery methods in a complex environment (i.e. DevOps, CI/CD, Agile, etc.).
• Must be knowledgeable about industry trends, best practices, and change management.
• Excellent communication and interpersonal skills
• Effective in building close working relationships with others
• Innovative and creative and adaptive to new environment
• Ability to absorb professional knowledge quickly and develop skills.
• You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies.
• Ambitious individual who can work under their own direction towards agreed targets/goals with creative approach to work.
• Intuitive individual with an ability to manage change and proven time management.
• Proven interpersonal skills while contributing to team effort by accomplishing related results as needed.