Content Writer

About Us: We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Junior Key Accounts Manager

Experience Level: 1+ years in Agency set-up

Location: Bangalore/ Gurugram/Mumbai, Onsite

Job Description: We are looking for a Junior KAM with experience in handling key accounts and developing new business for our company. This is the perfect opportunity for someone who is excited by the prospect of growing with the company in a friendly environment and having a key role in the process.

Responsibilities:

● Handling Key Accounts and nurturing Business Relationships.

● Brand Life Cycle Planning & Management.

● Sales, Upselling & Cross-Selling Web and Digital marketing services/solutions including SEO, Google, PPC, social media marketing, B2B marketing, Branding, website development, and other services.

● Identifying opportunities for new business development through following up on leads and conducting research on target clients.

● Excellent presentation, pitches, proposal, negotiation, and customer relationship skills. Maintain an active schedule of prospecting calls.

● Plan and execute projects end to end (Starting from briefs to reports to billing).

● Negotiating and timely follow-up to ensure that the delivery is on time.

● Research the market and keep a close eye on market trends.

Qualities you'll bring :

● Proactive and a Self-starter.

● Knowledge about digital marketing and trends.

● Keen problem solver.

● Effective written and oral communication skills.

● Must be able to thrive in a fast-paced environment.

Experience:

● 1+ years in advertising.

● Prior experience of client handling and management

● Experience with direct client servicing at any Marketing Agency

● Excellent communication and presentation skills

● Broad understanding of the business development process

Job Description

We are hiring passionate Customer Support Associates for our International Voice Process. If you have strong communication skills and prior experience in a voice process, this is your opportunity to build a rewarding career with us.

Eligibility Criteria

• Minimum 6 months of experience in Voice Process (Customer Support Associate).
• Excellent verbal communication skills in English.
• Undergraduates and Graduates both are eligible to apply.

Job Details

• Salary: ₹29,000 CTC
• Work Shifts & Offs: 5.5 days working, rotational shifts & rotational offs.
• Interview Rounds: HR Round → Operations Round → Client Round
• Versant Requirement: C1 US Voice Versant

Additional Benefits

• Cab facility: Available for female employees during odd hours.
• Cab allowance: ₹180 per day for male employees.

We are seeking dynamic and results-driven professionals to join our Business Development team focused on Trade Credit Insurance. The role involves identifying, soliciting, and acquiring large corporate accounts for trade credit solutions. The incumbent will play a pivotal role in driving strategic client acquisitions, fostering relationships with key decision-makers, and achieving revenue targets through value-driven insurance advisory.

Key Responsibilities:

• Drive acquisition of large and mid-size corporate clients for trade credit insurance solutions.

• Understand client requirements around credit, loans, working capital, and trade finance, and tailor insurance offerings accordingly.

• Develop and maintain strong relationships with key stakeholders including CFOs, Risk Managers, and Treasurers.

• Prepare and present compelling proposals, negotiate terms, and close high-value deals.

• Collaborate with internal teams and underwriters to structure solutions aligned with client needs.

• Maintain deep knowledge of trade credit products, industry trends, and competitor offerings.

• Ensure seamless onboarding and service delivery for acquired clients.

Experience Required:

• 5–10 years of proven experience in corporate sales, preferably in the Banking or Financial Services Industry

• Exposure to trade credit, loans, working capital management, and trade finance is essential

Skills Required:

• Strong corporate sales acumen with ability to handle long sales cycles and high-value deals

• Experience in B2B client engagement, solution selling, and account management

• Excellent communication, negotiation, and presentation skills

• Ability to understand financial products and align them with insurance solutions

• Strong network and understanding of the banking, credit, and financial ecosystem

About your Role

At Fintech Primitives we are reimagining WealthTech from the ground up. We are a B2B fintech infra company with deep customer obsession. We currently power some of the fastest growing fintechs and enterprises. We are on a high growth track and need people like you to join us on this mission towards hyper-scale.

We are looking for Integration and Support superheroes to help our customers succeed. This is your chance to work directly with multiple fintechs / enterprises and help them realize their dreams of changing how investing works.

Your Career   

You will join the highly skilled team who are responsible for delivering Cybrilla’s Fintech Primitives services. You represent the company for the world outside, it’s that simple! When the customer closes technical sessions or queries they should feel confident about knowing our products and services. In short, they should be equipped with the tools to be successful. In short, they should be equipped with the tools to be successful. 

Responsibilities : 

 Your customers are developers here who are integrating Fintech primitives APIs, you make an impact by providing implementation, integration and operational guidance. You independently dive into the problem with the eye to both immediate resolution and follow-up through changes and automations.

This enables our customers to develop an awesome product!  

Diagnose and troubleshoot concerns 

1. Often customers may not know where the issue lies - so ask simple, accurate and complete data inputs to understand the problem and get started with root cause analysis and resolution.
2. Time is of the essence - by providing timely response and resolution within the SLA, you induce confidence and path to great relationship building with your customers.
3. Collaborate and coordinate with cross-functional teams (delivery, product, operations, engineering, related 3rd parties, customer) and look for ways to improve the velocity of issue resolution.
4. Handle interruptions \ technical upgrades via upfront communication, keeping customers up to date at all times until resolution.

Help customers implement product 

1. Be updated! - by continuously improving your technical and operational understanding of the product, you provide the latest and greatest product implementation assistance to the customers. 
2. Enable smooth integration of the product into customer’s business by resolving technical or operational queries at any stage of implementation.
3. Enable faster onboarding and go live by guiding them at every step of the implementation. 

Represent customer issues

1. Understand areas of product and service improvement during collaboration with internal teams and external customers.
2. Correlate technical and operational issues across product verticals as well as customer accounts.
3. Act as a customer advocate and drive enhancements and feature requests with internal teams on products and services. 
4. Utilize feedback to improve customer experience and debugging strategies.

Required Skills and Experience - 

 Must have skills -  

• 7 to 10 years of experience as a Customer Success Engineer.
• Problem-solving and troubleshooting skills.
• Strong will to provide customer services according to agreed SLA’s.
• Degree in Programming or scripting language and databases.

Good to have skills - 

• Exposure to mutual funds as an investor is preferable.

What’s in it for you?

• Opportunity to work on a unique developer first platform for the Indian wealth management industry.
• Opportunity to work with a highly respected & appreciated fintech company.
• Opportunity to solve deep domain and technology problems, at scale.
• Increasing your geek quotient, by attending meetups and conferences. Yes, we dig that stuff.
• Grow exponentially, by working in small and transparent teams.
• Who says you can’t make friends at work, we do!

• Be part of the CS Strategy & Operations team that strives to make a difference.
• Assimilate data and analytics to create daily, weekly, monthly and quarterly reports.
• Analyze reports to detect problems during data collection and help review data that has been collected.
• Monitor data to identify trends and anomalies that might showcase abnormal behavior.
• Interpret data, develop dashboards and reports.
• Generate and share routine/ ad-hoc reports as required.
• Work with team members to drive CS processes.
• Monitor, update, and drive implementation of MIS reports.

Our ideal candidate:

• Experience of 2-3 years in a high-transaction MIS environment.
• Knowledge of Google Sheets / Excel (vLookup, pivot table, charts, and adept in trend Metrics)
• Strong knowledge of Power BI, SQL, Data Studio
• Good written and verbal communication.
• Willingness to learn new things and is able to quickly deploy them.
• Is an empathetic team player.

We are seeking a Finance Manager to work with the finance team and work on end-to-end financial management including Budgeting, AOP development, MIS preparation & review, variance analysis, financial modeling, cost-benefit analysis, pricing & regular compliance.

The position will appeal to an individual with strong business acumen & the capability to align business goals to financial goals. The successful individual will have a business, accounting, finance background and is a qualified CA/ MBA (finance)/ CFA.

The role will involve being immersed in multiple projects and working closely with stakeholders to ensure financial implications are fully understood as part of the company’s project screening, approval, and performance monitoring process.

Job Duties

• Build short-term & long-term plans (financials models) in line with the strategic objectives of the organization.
• Drive preparation of MIS, variance analysis & providing insights to leadership.
• Leading the preparation of annual operating plans, long-range quarterly forecasts in coordination with operations and business teams.
• Ownership of the P&L and driving of cost optimization/ profitability improvement activities with various stakeholders.
• Partnering with business teams, controllership function & anchoring monthly leadership reviews.
• Develop ad-hoc business analysis & present recommendations to senior management on strategic decisions & planned future initiatives.
• Establish & maintain operating business metrics, defining of KPI & measurement of actual performance against the same.
• Review of financial data & preparation of monthly, quarterly, and annual financial statements and reports.
• Work with accounting & compliance teams to drive monthly, quarterly, annual closing processes.
• Reconciliation of revenue & sales tax data from various sources and identifying the reasons for difference & correction of the same.

Requirements

• Qualified CA / MBA (finance from Tier I/ Tier II institutes) – CFA is an added advantage.
• Strong understanding of the financial statements, accounting principles, and concepts.
• Strong analytical capabilities, financial modeling understanding, attention to detail, adherence to timelines.
• Basic understanding of business valuation concepts.
• Relationship management & team player, ability to take new challenges.
• Three years related experience preferably in MIS/financial reporting/ financial research domains.
• Strong proficiency in Excel; Comfort in making presentations to senior management.
• Good & Effective communication & time management skills

• Responsible for design and architecture of functional prototypes and production ready systems
• Uses open source frameworks as appropriate Django Preferred
• Develops Python and JavaScript code as necessary
• Python development to support middleware for REST API
• Communicate technical concepts with trade offs, risks, and benefits
• Evaluate and resolve product related issues

• Demonstrable experience writing clean, thoughtfully crafted Python or PHP that scales
• Strong understanding of JavaScript, HTML, and CSS3
• Good understanding of REST API's and experience in building them.
• Experience on asynchronous request handling, partial page updates, and AJAX
• Proficient understanding of cross browser compatibility issues and ways to work around such issues
• Proficient understanding of code versioning tools, such as Git / Mercurial / SVN
• Good understanding of browser rendering behaviour and performance