Content Specialist

Requirement 1: Sr. Sales Executive ( Internal Requirement- Only Female candidates)

• Experience Required: Minimum 2 years in Direct/Perm Staffing and Contingent Staffing Sales for the USA market.
• Scadea Payroll
• Preferred Candidate: Female
• Budget: 6 LPA don’t go beyond.
• NO Cab Facility
• Shift: Night Shift (Onsite – Bangalore)
• Skills Required:
• Excellent communication skills
• Extensive experience in lead generation, cold calling, and cold emailing, US Staffing.
• Additional Criteria: Must have stayed in the same company for over a year.

Job Summary: As a Customer Support Executive , you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner. You will work closely with customers and internal teams to ensure exceptional service delivery and customer satisfaction.

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a courteous and professional manner.
• Identify customer needs and recommend appropriate solutions.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
• Keep records of customer interactions, comments, and complaints.
• Ensure customer satisfaction and provide professional customer support.

Requirements:

• Proven customer support experience or experience as a client service representative.
• Excellent communication and problem-solving skills.
• Ability to multi-task, prioritize, and manage time effectively.
• High school diploma or equivalent; college degree preferred.

Preferred Skills:

• Experience in a call center or BPO environment.
• Knowledge of customer relationship management (CRM) systems.
• Fluency in English.

Note: Cab facility (only drop) available for female candidates.

Job Type: Full-time

Pay: ₹13,000.00 - ₹22,000.00 per month

Shift:

• Night shift
• US shift

Benefits:

• Health insurance
• Life insurance
• Provident Fund

Other Benefits:

• Performance bonus

Location :Coimbatore

Key Responsibilities:

✅ Develop and maintain strong client relationships

✅ Understand client needs and provide tailored solutions

✅ Act as a point of contact for client inquiries and feedback

✅ Collaborate with internal teams to ensure client success

✅ Drive client engagement and retention strategies

What We’re Looking For:

🔹 Proven experience in client relationship management or a similar role

🔹 Freshers can also apply

🔹 Hindi Speaking is must.

🔹 Excellent communication and interpersonal skills

🔹 Strong problem-solving abilities

🔹 A proactive approach and a passion for client satisfaction

🔹 Ability to work collaboratively in a fast-paced environment

Key Responsibilities:

• Design low level specification for the feature/module in consultation with product architect(s).

• Closely work with product managers/owners, architect(s) to understand the business requirements and code optimally.

• Propose and implement different algorithms in software code for high performing, high throughput, and low latency product features.

• Should be able build, make enhancements and maintain existing native web application user interface based on NodeJS, JavaScript or TypeScript, Angular, React, and Next/Vue.

• Develop and maintain generic solutions and utilities that can be integrated into any product.

• Integrate intelligent product performance indicators into the product to periodically monitor and take preemptive actions.

Key skills and experience required for the job:

• Technology: OOAD, Java/J2EE, Data Structures and Algorithms, Design Patterns, Spring Boot, Microservices/Cloud Native architecture, Cloud Foundry, Docker, K8S, RDBMS, SQL, NoSQL, Redis/HazleCast, jUnit, Mockito, Rabbit MQ, JMS, Apache Camel, KAFKA, WebSocket messaging, gRPC, GraphQL, Angular/React/Vue.js

• Source Control: Git, GitLab, GitHub etc.

• Design: UML, ArchiMate, EA Sparx, MS Visio, Lucid Chart, Figma

• DevSecOps: GitHub Workflows, Helm, Jenkins, CloudBees Flow, uDeploy, Nexus Repo, Site Reliability etc.

• Cloud Technologies: MS Azure, AKS, Azure Event Hub/Grid, Azure Storage, GCP, PCF, AKAMAI, APIGEE or equivalent.

• Code Quality: Sonar, MF Fortify, SAST, DAST

• Process: Safe Agile, DevOps, TDD and BDD

• Experience: 6 – 10 Years of software product development using Java/J2EE along with a minimum of 2 years of web user interface development using any TypeScript framework.

• Education: Bachelors/master’s in engineering or equivalent.

• Soft Skills: Communication, Analytical thinking, Problem Solving, Judgement & Decision Making, Planning & Organizing and Teamwork

Nice to have skills for the job:

• APM : Knowledge of AppDynamics, Grafana, Dynatrace, Splunk, Elk

1. Conduct counseling sessions addressing IT-related matters

2. Evaluate students' technical skills and align them with career interests in the IT field

3. Collaborate with parents, teachers, and students to comprehend their specific IT-related needs

4. Develop personalized academic and career plans tailored for the IT industry

5. Guide academic improvement, emphasizing IT skill development

6. Assist in cultivating technical skills relevant to the IT sector

7. Coordinate informative sessions on IT courses and career pathways

8. Maintain accurate records of student's progress and counselling sessions

Requirements:

1. Education: Minimum of 12th pass or Graduation

2. Experience: 1 year, preferably with a 12th-grade qualification

3. Languages: Proficient in English

4. Skills: Strong communication, active listening, and empathy, particularly within an IT context

Skill(s) required

English Proficiency (Spoken)

Our client is a pet-care focused digital aggregator across various categories such as food, accessories, toys and grooming essentials. Their focus segment is the rapidly increasing community of pet parents. They offer expert-led online pet care consultation, training and healthcare services and products for dogs and cats, covering the lifecycle of a pet acting as a one stop shop. It is headquartered in Bangalore and was co-founded by startup veterans of whom 2 are IIM-Lucknow alumni and one is a Chartered Accountant. Our venture capital-backed client is funded by tier 1 investors and has raised approx. $3.5 mn in funding.

As a Product Manager, you will be responsible for constantly looking to improve the product by analyzing and benchmarking.

• Understanding user behavior and demonstrating the same
• Analyzing data, postulating theories, conducting experiments, measuring performance and reiterating
• Quantifying & communicating the “gap” as well as the gains to relevant stakeholders
• Carrying a vision for the launch and a drive to nurture the product henceforth

Desired Candidate Profile

• Graduation from a Tier 1 college(IIT, NIT, BIT)
• 3 years of experience in the development of user-facing products
• Minimum 2 years of experience working as a Product Manager
• Good experience working with a start-up company
• High sense of ownership    

• Possesses a high degree of technical competency to design and develop digital applications using cutting-edge tools and technologies
• Collaborative working with the client's technology and business staff day to day
• Proactive and willing to go above and beyond to satisfy the client and deliver on project goals
• Codes, tests, debugs, implements, and documents complex applications
• Prepares for, and actively facilitates hand-off at project completion to ensure a smooth transition to the larger organization
• Extensive experience in Angular (i.e., designs new templates, tests styles or sheets, fixes bugs; collaborates heavily with core team members (especially UX and Design))
• Integration knowledge and experience with exposed services (e.g. REST, SOAP, etc.)
• Familiar with common security and performance pattern (e.g.: OATH)
• Additional Requirements for Application Platform: Angular
• Level of expertise with Angular SSR applications
• Knowledge of Micro Frontends or Micro UI
• Interaction paradigm with UI elements
• Exposure to CSS and Javascript

• Programming Languages: Java, Objective-C, C++, JAVASCRIPT, NodeJS
• Web Technologies: Angular 9/10, ReactJS, ES6, NgRx, Redux, HTML5, CSS3, BOOTSTRAP, JQuery, PHP, AJAX, PolymerJS
• Web Services: REST, SOAP
• Web Service Protocols: HTTP, XML, WSDL, UDDI, SOA
• Databases: MySQL, Oracle, MongoDB

• Solid knowledge of HTML5 and CSS3 web standards
• Solid knowledge of JavaScript as well as Browser APIs
• Angular 2+
• RxJS, Typescript, JQuery.
• Experience writing unit tests
• Webpack, Babel
• Familiar with SASS and Responsive Design
• Experience using any CSS naming convention
• Experience debugging using JavaScript-based tools like Chrome Developer Console
• Solid understanding of Git
• Good understanding of SEO principles
• You are self-organized and can work autonomously
• Strong analytical, problem-solving, written and verbal communication skills

• Portfolio is must for the profile.
• Good understanding of Javascript, CSS, HTML5, AJAX.
• Hands on with React JS.
• Understanding of responsive frameworks such as BootStrap or SemanticUI.
• Extensive knowledge of DOM scripting with native JavaScript and JS frameworks such as jQuery.
• Experience in delivering Cross-browser and cross platform compatible solutions.
• Basic knowledge of UI design.
• Excellent problem-solving and analytical abilities.
• Experience with agile development practices such as continuous integration and deployment.
• Fluency with version control platform Git.
• Minimum 1+ years of UI development experience.

(Outbound Sales Specialist)

Experience - 3 to 4 years

Location  - Pune & Bangalore

We are looking for a talented and competitive Sales Specialist who thrives in a quick sales cycle environment. If you're someone who loves travelling and has a strong desire to make a career in IT Sales, then you have reached the right place. The ideal candidate should have the hunger to perform consistently and meet expectations. You must be comfortable meeting end customers and discuss and understand mobility requirements.

Key Responsibilities

The individual role that you’ll play in our team:

• Establish and meet annual sales quotas for regions and territories; projecting expected sales volume for direct & through partner accounts.
• Meeting end customers to discuss their IT Mobility needs and requirements, Should be able to map customer organigram and propose the solution based on needs.
• Should be able to manage OEMs/Reseller/System Integration Partners for product promotion and push for targets. 
• Should be ready for Travels within South India regions.  
• Manage existing and potential new accounts as well as provide sales support to distribution partners to participate in closing and order or to facilitate and add value to the selling process. 
• Should be a team player and working with Internal stakeholders/Allied teams.
• Develop and implement new sales initiatives, strategies and programs to capture new customers
• Should be good at communication, Knowledge on using CRM is an added advantage.
• Maintain records of all sales leads and customer accounts
• Monitor the company’s industry competitors, new products, and  market conditions to understand a customer's specific needs.
• Develop and sustain knowledge of Product features,offerings and associated technologies.
• You will need to be proactive and manage your own sales pipeline.

What we want to see in the potential Candidate

• Strong verbal and written communication skills.
• Excellent selling and negotiation skills
• Great listening skills and a desire to learn proper consultative selling techniques.
• Sound  knowledge  of IT Mobility industry
• Self starter
• High-energy and positive attitude
• Ability to quickly learn and apply new information in customer-facing scenarios
• The ability to write reports and proposals
• The capacity to work well on your own or in a team
• The ability to manage your time and plan your day effectively
• Should have prior experience with a B2B product company
• Has good experience in SAAS B2B sales would be an added advantage
• MDM Domain understanding would be an added advantage.

Scalefusion (formerly known as Mobilock Pro): (Our Flagship Product)  

Scalefusion MDM allows organizations to secure & manage endpoints including smartphones, tablets, laptops, rugged devices, mPOS, and digital signages, along with apps and content. It supports the management of Android, iOS, macOS and Windows 10 devices and ensures streamlined device management operations with InterOps. Fusion of Endpoints at Scale. 

Promobi Technologies:   

ProMobi Technologies provides a leading Mobile Device Management Solution under the brand Scalefusion. The solution allows organizations to manage Android and iOS devices from the cloud. It offers modern mobile device management (MDM), application management (MAM) and content management (MCM) experience for corporate-owned devices. Renowned organizations from startups to Fortune 500 trust Scalefusion for their Device Management.