Estimation Engineer (MEP

Job Summary:

The Customer Support Executive is entrusted with the responsibility of delivering outstanding customer service and support to our clients. This role involves handling customer inquiries, resolving issues, and ensuring overall customer satisfaction through effective communication and problem-solving.

Responsibilities/Duties:

1. Prompt Customer Response:

·        Respond promptly and professionally to customer inquiries via email and chat, addressing questions related to products, orders, and special orders.

2.   Record Keeping:

·        Maintain accurate records of customer interactions, transactions, comments, and issues to ensure a comprehensive understanding of customer needs.

3.   Product and Service Information:

·        Provide customers with detailed product and service information and troubleshoot issues effectively to ensure customer satisfaction.

4.   Collaboration:

·        Collaborate with other departments to ensure a seamless customer experience, addressing and resolving issues that may require cross-functional coordination.

5.   Order Updates:

·        Communicate with customers through email to provide timely updates on their orders and address any inquiries they may have regarding the status of their purchases.

6.   Issue Resolution:

·        Proactively identify customer issues and provide effective solutions, escalating complex problems to the appropriate departments for resolution.

7. Team Collaboration:

·        Work closely with the Sales and Support Team to address customer queries related to products, services, and order fulfillment, fostering a collaborative team environment.

8. Continuous Improvement:

·        Continuously identify opportunities for process improvements within the customer service function, recommending changes to enhance overall efficiency and customer satisfaction.

Qualifications/Requirements:

Education:

Graduate/Postgraduate.

Experience:

·        Minimum 1 year of experience in customer service or a related field, showcasing a proven track record of effectively addressing customer needs.

·        Knowledge of jewelry products is good to have.

Skills:

·        Excellent written communication skills (English) to interact with customers through email and chat effectively.

·        Strong interpersonal skills with the ability to work well in a team, fostering a positive and collaborative work environment.

·        strong attention to detail, ensuring accuracy in recording customer interactions and addressing inquiries precisely.

·        Ability to learn and adapt quickly to new systems and procedures, staying current with product knowledge and company policies.

We are currently seeking skilled and motivated Angular Developers to join our dynamic and innovative development team. As an Angular Developer, you will be responsible for designing, developing, and maintaining high-performance, scalable Frontend applications.

Join DataCaliper and step into the vanguard of technological advancement, where your proficiency will shape the landscape of data management and drive businesses toward unparalleled success.

Please find below our job description, if interested apply / reply sharing your profile to connect and discuss.

Company: Data caliper

URL: https://datacaliper.com/

Work location: Coimbatore

Experience: 8-15 years

Joining time: Immediate – 4 weeks

Required skills:

-Strong knowledge and hands-on development experience in Angular

-Good understanding of Typescript Dom manipulation technique & RESTful services

-Hands-on experience in implementing Angular applications, directives, interceptors, guards, etc.

-Experience on automated unit testing framework E.g. Jasmine, Karma, etc.

-Working knowledge with code versioning tools e.g. git, svn etc.

-Good communication skill

College: IIT, NIT, BITs other Tier 1 colleges  

   Priority skills:  Kotlin, MVP, MVVM, especially Viper, Unit & UI Test, Firebase, Google maps, design patterns, GIT

Responsibilities ( Experience 8-10 years)

    Design and development of apps for Android in Kotlin and JAVA
    Follow Google user interface guidelines and principles of material design
    Ensure performance and maintainability of the apps
    Code review and guidance to other team members to make sure code quality is as desired.
    Researching new frameworks and adapting the best of them in app development.

Skills Required

    Expert knowledge of Kotlin and JAVA
    Expert knowledge of Architectural patterns like MVC, MVVM and Clean Architecture.
    Expert understanding of Android run time model
    Experience with offline caching, threading and task management.
    Experience with object oriented design patterns.
    Experience with push notifications and Firebase or other similar PaaS systems.
    An Eye for design details, following pixel perfect designs.
    Experience with 3rd party libraries like okhttp, volley , Soket.io, Realm, Firebase, Facebook, Twitter, Instagram, RX Kotlin/JAVA.
    Team management skills.

Your Responsibilities:

• Own UI of Company's web & mobile app
• Gather and evaluate user requirements in collaboration with product managers and engineers
• Illustrate design ideas using storyboards, process flows and sitemaps
• Design graphic user interface elements, like screens, menus, tabs and widgets
• Develop UI mockups and prototypes that clearly illustrate how sites function and look like
• Create original graphic designs (e.g., images, sketches and tables)
• Prepare and present rough drafts to internal teams and key stakeholders
• Conduct layout adjustments based on user feedback
• Adhere to style standards on fonts, colors and images

Your qualifications:

• Knack for design
• Understanding of human centered design
• Experience in designing web & mobile apps for B2B users

Greetings!!!

We are hiring PHP Developer with Ionic Framework

Experience : 3 to 5 Yrs

Location : Chennai, Adyar

Mode of work : Permanent

Job Description :

· Proven software development experience in CorePHP with Advanced Versions

· A candidate with strong OOP skills as well as strong web front end skills (HTML, CSS, JS, jQuery etc.)

· Experience in any one of the PHP Frameworks (Laravel, Codeigniter, Zend)

· Mandatory to have Ionic Framework

· Experience in CMS (Joomla, Wordpress ), AWS (Amazon Web Services) will be added advantage.

· Exposure in Elastic Search, MySQL preferable.

· Passion for best design and coding practices and a desire to develop new bold ideas

· Excellent communication skills. The candidate must be able to communicate with clients in the UK directly.

Working at Apptroit Technologies Pvt Ltd

Develop faster - with our commitment to the best professional development.

Perform better - as part of a high-performance, empowering culture.

Shape an industry - with a market leader that continues to drive innovation.

Make a difference -by helping improve oral health worldwide.

Position

Reporting to the Director, Global Digital Marketing, the Digital Marketing Manager is responsible for the development and adoption of digital marketing strategies and campaign execution to promote demand generation across the business in assigned markets. The successful candidate will work with key business partners to deploy a consistent operating model across the business and manage the omni-channel deployment of digital marketing initiatives. The ideal candidate will handle communications on status of ongoing initiatives and develop analysis of opportunities in the digital space and own the digital marketing strategy and overall results of the program.

The successful candidate will have a strong background and understanding of not only of digital marketing, but all facets of digital business including analytics, site optimization, and the evolving interactive marketing landscape. Strong working knowledge around digital marketing channels and strategic development of local and global plans is a key component to success in this role.

The Digital Marketing Manager will be responsible for building a culture of quality and performance within the team and to develop data-driven, customer-centric and innovative marketing strategies.

Key Responsibilities

Develop and drive multi-channel digital marketing planning and strategy across the business

• Function as single point of contact for assigned markets to align their strategies to execution on digital channels
• Work’s cross-functionally with stakeholders in the development of strategic digital marketing plans, content and campaigns; drives collaboration on execution, building insights and optimizations with local market execution
• Owns adoption of Digital Marketing Programs and Playbook; works cross-functionally with internal and external partners to ensure adherence and consistency across execution guidelines are met.
• Collaborates with Corporate Marketing, Site Operations, Customer Analytics, and Commercial team partners in the execution of strategic, omni-channel digital marketing campaigns.
• Measures and analyzes performance of all digital campaigns and assess against goals (ROI and KPIs); adjust and execute changes to strategy based on results.
• Develop regular incrementality testing strategies to ensure highly optimized and valuable programs
• Work closely with key stakeholders within the Global Digital Marketing team to drive collaboration and alignment on planning, operations and reporting for all digital marketing initiatives.

The Ideal Candidate Will Have

Key Qualifications and Experience

• Bachelor’s degree in marketing, communication or related field
• At least 5-7 years of experience driving digital marketing programs, execution, and analysis preferably for fast paced industries (healthcare, finance, retail, manufacturing)
• Strong experience in driving B2B and/or B2C demand generation.
• Solid understanding of ecommerce and digital channels (digital advertising, email, social media and web operations)
• Strong communication skills: ability to lead high-level strategic planning sessions and deliver key findings and results to a broad audience
• Experience in supporting global markets a plus
• Experience in working within complex matrixed organizations with multiple stakeholders and dotted lines of responsibility.
• Previous experience with marketing planning tools, a plus.

Requirements

In addition to relevant industry background and functional skills, the key competencies of the ideal candidate include:

• Strong analytical skills and data-driven strategy development
• Strong project management experience and organizational skills; ability to handle multiple projects/campaigns simultaneously.
• Results orientation
• Cross-industry subject expertise
• Curiosity and ability to learn
• Plan and execute social media campaigns on all social platforms, Good knowledge of Search engine Optimization, Google Ads, PPC, and other ad campaign tools, Plan strategies for Digital marketing, Find and target audiences, Content creation skills
  Excellent communication and organizational skills, KPI Management.
• Must Knowledge of these tools SEMrush, Moz, Ahrefs, Mailchimp, sendinblue, Hubspot
• Excellent communication skills and presentable