Description
- Plan, coordinate, and execute projects to deliver accurate, effective, and timely information solutions that empower readers and solve business problems.
- Design, write, and edit technical content for a variety of audiences, with an emphasis on usability, effectiveness, maintainability, and reusability.
- Understand and use authoring systems, content management tools, databases, social media (wikis and other collaboration systems,microblogs, etc.), and SEO to develop systems that collect, organize, and publish findable, useful information.
- Employ authoring tools to produce professional documentation from a single source for a variety of media and devices including mobile platforms, online help, electronic publications, and PDF.
- Contribute to the development and achievement of organizational goals and objectives.
- Represent the team and the Cytel organization on project assignments and when working with clients.
- Lead efforts to assess, research, analyze, organize, design, develop, and maintain information products, processes, and systems.
Required Skills and Experience
- Demonstrated strong writing and editing skills and ability to plan and execute content delivery projects.
- Ability to collaborate with teams across all parts and levels of the organization including product development, IT, product management,compliance, services, customer support, marketing, training, and senior management.
- Flexibility to change directions and tasks when necessary to accommodate shifting priorities.
- Excellent planning, scheduling, communication, and interpersonal skills.
- Experience working with content management and single-sourcing authoring platforms.
- Familiarity and comfort with source code mgmt. and document mgmt., and with 'DevOps' concepts and systems.
- Two+ years of experience planning and producing technical documentation for online delivery.
Helpful Skills and Experience
- Experience with authoring platforms, Atlassian and Microsoft collaboration tools, and MS Word.
- Proven experience documenting complex healthcare, biostatistics, or clinical trial mgmt. concepts.
- Experience with LaTeX mark-up and related systems, and with MathML and constructing complex equations for print and online presentation.
- Experience with GxP compliance concepts and processes.
- Knowledge of 'industrial-strength' software product development tools and roles, and experience with software development
- methodologies in a large-company environment.
- Knowledge of basic principles and components of user experience (UX) design.
- Exposure to concepts and tools relating to continuous integration/continuous deployment.
- Understanding of basic coding concepts, and ability to read and edit CSS3, HTML5, and SQL. Experience with R programming is very desirable.
Education
- College degree in biostatistics, software engineering, computer science, technical communications, journalism, or related field, or equivalent experience is desirable.
Shubham Vishwakarma
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