
About Beryl India
About
Connect with the team
Similar jobs
Key Deliverables (Essential functions & Responsibilities of the Job):
Maintains MDs appointment schedule by planning and scheduling meetings, conferences,
teleconferences, travel. Assist in ensuring prompt and effective follow up on all Internal and external
meetings based on Calendar information.
Single Point of contact from MD’s office for all business and administrative tasks/queries.
Interactions with external agencies on behalf of the MD.
Responsible for Data Management, MIS reporting, Dashboard Analysis, Presentations, Planning,
Strategizing, Monthly / Quarterly analysis and reviews and other business management
Assist MD in data analysis and in key business parameters correlation for taking vital business decisions.
Hands on experience in preparing analytical reports & undertaking comparative studies. Coordination
with other department heads for business key parameters movement.
Preparation of Business presentation for Board.
Manage and ensure execution of specific assignments / projects initiated by the MD. Ensuring that
strategic initiatives are driven across the organization and key projects are tracked and monitored.
Competition Scanning & Analysis of Industry Peers/New business
Key relationships and stakeholders
Leadership Team
All Functional Teams – India & UK
mail updated resume with current ctc, expected ctc, notice period
email: jobs[at]glansolutions[dot]com
satish: 88 O2 74 97 43
Roles & Responsibilities:
1. Answer incoming calls and respond to customers
2. Management and resolve customer complaints.
3. Research required information using available resources
4. Document all call information according to standard operating procedures
5. Forward the complaint to the concerned area technician
6. Resolve escalated customer complaints
7. Complete call logs and reports
8. Manage large amounts of inbound calls in a timely manner
Skills:
1. Proficient in relevant computer applications
2. 10th pass or any higher education
3. Excellent data entry and typing skills
4. Superior listening, verbal, and written communication skills
5. Ability to handle the stressful situation appropriately
6. Fluent in Kannada and English.
7. Ability to multi-task, set priorities and manage time effectively.
Job Types: Full-time, Regular / Permanent
Schedule:
- Rotational shift
Education:
- Higher Secondary(12th Pass) (Preferred)
Language:
- Kannada and English (Preferred)
Manage inbound and outbound customer calls in a timely manner.
Ability to understand the customers needs and articulate a solution
Research every issue and provide solutions to them
Ability to explain features and benefits without using scripts
Build strong relationships with customers
Meet qualitative and quantitative targets
Work in brick and mortar call center
Requirement-
Previous experience in a call center customer support, sales and or retention
Previous experience with US market
Strong phone and verbal communication skills
Excellent listener and time management skills
Accent Neutral
Additional Advantage
Understanding of USA Credit Bureau, Credit Report and Credit Score culture
Customer Success Associate
Industry Type-BPO / Call Centre
Functional Area-Customer Success, Service & Operations
Employment Type-Full Time, Permanent
- Proven experience as a Quality Assurance Tester or similar role
- Experience in project management and QA methodology.
- Ability to document and troubleshoot errors
- Working knowledge of test management software (e.g. Selenium, appium, Katalon, zika etc.) and SQL
- Understanding Test Requirements and analyzing the Application under Test(AUT)
- Generating Test Cases (Test Scripts) using Selenium Element locators and WebDriver API Commands.
- Enhancing Test cases using Java Programming.
- Debugging Test Cases and Fixing Errors.
- Executing/Running Test Cases
- Defect Reporting & Tracking
- Test Reporting
- Basic Understanding of Functional and Regression Test Automation
- Automation Framework Design & Implementation
- Testing of web and mobile apps (Android and iOS)
- knowledge of Java Programming
- Excellent communication skills
- Analytical mind and problem-solving aptitude.
● Familiarity with most of the following programming languages/frameworks : Javascript,
node.js.
● Familiarity with SCM tools like Git and code editors like VSCode.
● Adequate knowledge of Relational and non-relational Databases like mysql and mongoDB.
● Functional knowledge or hands on design experience with Web Services (REST)
● A solid understanding of how web applications work including security, session
management, and best development practices (Basic Auth, JWT, etc).
● Knowledge of Blockchain, Linux OS, CI/CD, cloud platforms like AWS, GCP, etc, is a plus.
Location: Mumbai
Type: Full-time
Start Date: Immediate
Salary: To be discussed



Lead Software Engineer (Bangalore, Remote option available) 6+ years of experience
Zepto (www.zeptonow.com)
Why should you look at this role?
Salary 50-65 lakh per annum
Paid leave
Sick leave
Provident Fund
What Else?
- High growth startup in quick commerce space (10 min delivery)
- Given our very high hiring bar, we offer a very competitive salary and substantial equity to create everlasting wealth for our early believers as the company grows.
- Work on real world logistics problems & benefit from the rocket ship Zepto is!
Tech Team: 40-50 (200+ in few months)
About the Employer
Zepto is a fast-growing startup that delivers products in 10 minutes through an optimised network of dark stores that we're building across the country!
Just 6 months after launching, we've raised $160 million from marquee
investors in Silicon Valley and India. Our investors include Y Combinator, Nexus Venture Partners, and many more! We’ve built out one of the best startup teams in India, with Senior Executives from Uber, Flipkart, Dream11, PhonePe, Goldman Sachs, Pepperfry, and institutions like Stanford, INSEAD, IITs, and IIMs.
The magic of Zepto is our ability to consistently deliver 2,500+ products in 10 minutes flat. It's the core of what we do, and the reason why we’ve been able to grow so fast with phenomenal customer love. Our mission is simple: to make 10-minute delivery the new normal.
Funding:
Funding Zepto has raised a total of $160M in funding over 3 rounds.
Their latest funding was raised on Dec 20, 2021 from a Series C round.
Employer Reviews:
“High Ownership, Lots of Learning, Broad Roles, Accessible Leaders”
"Alot of benefits like ZeptoJoy coupon, internet bill reimbursement and cab reimbursement is also taken care of. Overtime is paid."
Reporting structure:
Software Engineer -> Sr Software Engineer -> Lead -> EM -> AD / Director / VP -> Head of Engineering -> CTO
This role would be by and large an Individual Contributor role.
Interview Process:
- Discussion on past experience and problem discussion based on projects done
- Low level design
- High level design
(One of the rounds will test scenario management via case study since it’s a managerial role)
What You will do Everyday?
- Work very closely with the Tech Leadership and lead end-to-end development.
- Write maintainable/scalable/efficient code.
- Design and architect technical solutions for the business problems of a very large e-commerce portal.
- Work in cross-functional team, collaborating with peers during entire SDLC.
- Follow coding standards, unit-testing, code reviews etc.
- Follow release cycles and commitment to deadlines.
Your Superpowers
- 6+ years of experience in building large scale applications or products.
- A “Bring It On” attitude; bias for action; self-driven, end-to-end ownership; entrepreneurial approach; focus on operational excellence; ability to work with ambiguity.
- Strong in problem solving skills, data structures and algorithms.
- Very good understanding of one or more of RDBMS/NoSQL/Messaging/ Caching technologies.
- Excellent understanding of and coding skills in following technologies: Java
- B Tech/BE in Computer Science or equivalent from a reputed institution.
CLICK HERE TO APPLY: https://forms.gle/v8P54gfPvUZGeJ3u6">https://forms.gle/v8P54gfPvUZGeJ3u6
Job Description
Looking for a results-driven Agile Engineering Project Manager to join our team of innate problem solvers. As an engineering expert with an agile mindset, you plan, solve the unexpected, and always innovating new ways to exceed expectation. This role requires individual who is able to empower and motivate the teams in order to bring about successful change.
This role is an excellent opportunity for someone who would like to join an international global organization with a ‘start-up’ mentality. We highly value Openness, Collaboration, Learning Mindset, and partnering with our customers to drive Positive Outcome.
- MUST - SAFe Agile Certification and experience delivering in a SAFe environment
- Good knowledge in SaaS product and evolving trends
- Strong - hands on- project management experience from inception to closure phases
- Technical business analysis experience in consulting and digital transformation solution
- Hands-on technical expertise
- Appetite to learn fast in a changing environment
Job Requirements
Skills / Competencies
- 3+ years of Agile product/project management experience in delivering digital or technology-based solutions
- 5+ years of experience developing applications using Java, Spring Boot, REST Micro Services and Cloud Technologies
- 2 or more engagements as a lead (scrum master, product owner, Kanban lead, etc.) on delivery or consulting projects / product based on Scrum/ Kanban framework
- Work with product managers in developing a strategy and road map to provide compelling capabilities for smarten Spaces community that helps them succeed in their business goals
- Partner with Agile leadership, other delivery leads, Product Owner and other internal / external stakeholders to drive effective adoption of best practices, deployment of processes, methodologies and tools, execution of ceremonies and to drive continuous improvement on delivery engagements
- Work closely with senior engineers to develop the best technical design and approach for new product development.
- Instil best practices for software development and documentation, assure designs meet requirements, and deliver high-quality work on tight schedules.
- Software Development experience; experience in building and leading strong engineering teams
- Solid software development background including design patterns, data structures, test driven development
- A product mindset for owning the set-up of the end to end delivery process and tools
- Leading multiple projects with revenue, quality and timeline accountability
- Proven in delivering enterprise programs and comfortable working with a remote regional team
- Highly proficient in scope (requirements)/ backlog management, quality management and risks and issues management
- Experience of delivering one or more fixed time, fixed price or SLA based managed services engagements
- Should have experience of leading all Agile ceremonies
- Proficient in delivery and quality metrics, burn down charts, progress and status reporting
- Ability to challenge scope / requirements and review non-technical deliverables such as user documentation, estimates, etc
- Knowledge of 2 or more effort and cost estimation methodologies/ frameworks
- Ability to align the team on the organizational and (or) product vision and lead them to realise stated business outcomes.
Softskills
- Desire to work in fast paced environment along with project and time management skills
- Good attitude toward work and Strong problem solving
- Excellent verbal and written communication skills
- Ability to work independently or with a group
- Should have a clear thinking process
- Should be able to manage a team
- Should have a learning agility
Qualification
- 5 to 8 years of hands-on technical experience using Java, Spring Boot, REST Micro Services
- 3 to 5 years of Agile product/project management experience
- BE / B Tech or equivalent from any recognized university
- SAFe Agilist or SAFe PO/PM Certification
Responsibility of / Expectations from the Role:
- Document all technical requirements and design technical solutions utilizing enterprise architecture standards including documenting all solution components and configurations
- Contribute to all phases of the development lifecycle.
- Write well-designed, testable, efficient code.
- Ensure designs follow specifications.
- Ability to work independently.
- Persistent problem solver but know when to ask for help.
- Open-minded, transparent and able to learn and adapt.
- Good communication skills – both written and verbal.
- Teamwork skills with a problem-solving attitude.



About Us
We Innvoage Technology Private Limited, incorporated in the year 2021, with a dream to revolutionise the Fintech industry by our innovative solutions in the field of online transactions. Our Vision is to “Be the most trusted and innovative service provider in the payment industry, with smoothest and most convenient to use interface and to offer unparalleled solutions to our valued customers in all our markets.”
We are looking for a core team to be the lead developers for our Payment Gateway Solution - UPayI.
Job Responsibilities
- Familiar with Laravel 8 with php 7.4
- Familiar with MySQL or PostgreSQL
- Familiar with WordPress plugin development
Required Skills
- Using Laravel to develop web system project. (about EC and Education)
- Developing WordPress plugins. (ITS VERY IMPORTANT)
- Modify WordPress theme, or plugin's template.
- Other web backend tasks.
- Must have at least 3 years of experience in Frontend Web Development.

