Web Developer

About MyOperator

MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform.Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razor-pay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement

Role Summary

We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.

This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.

Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.

Responsibilities

Requirement Discovery & Stakeholder Interaction

• Join customer calls alongside Sales and Revenue teams.
• Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
• Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
• Act as the AI subject-matter expert during client discussions.

Use Case & Solution Documentation

• Convert discussions into clear, structured use case documents, including:
• Problem statement & goals.
• Current vs. proposed conversational flows.
• Chatbot conversation logic, integrations, and dependencies.
• Assumptions, limitations, and success criteria.

Customer Delivery Ownership

Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.

Prompt Engineering & Conversation Design

Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."

Testing, Debugging & Iteration

Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.

Integrations & Technical Coordination

Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.

What Success Looks Like

• Customer bots go live quickly and show high containment + high task completion with low escalation.
• You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
• Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.

Requirements (Must Have)

• 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
• Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
• Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
• Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
• Willingness to be front deployed (customer calls/visits as needed).

Good to Have (Nice to Have)

• Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects. 
• Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
• Prior SaaS onboarding/delivery experience in mid-market or enterprises.
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Working Style & Traits We Value

• High agency: you don’t wait for perfect specs—you create clarity and ship.
• Customer empathy + engineering discipline.
• Strong bias for iteration: deploy → learn → improve.
• Calm under ambiguity (real customer environments are chaotic by default).

Director - Frontend | Snapmint

Location: Gurgaon (Unitech Cyber Park, Sector 39)

Work Days: Monday – Friday

Experience: 12-16 years

About Snapmint: Founded by serial entrepreneurs from IIT Bombay, Snapmint is redefining how banking works by building the experience from the ground up. Our flagship offering provides 0% interest purchase financing to over 300 million banked Indian consumers even those without credit cards — through instant credit scoring and advanced underwriting systems.

By evaluating hundreds of data points beyond traditional credit models, we deliver real-time credit approvals, seamless digital loan servicing, and repayments — revolutionizing financial access for the modern, smartphone-first Indian consumer.

https://snapmint.com/

Job Overview:

We’re looking for a Director of Frontend Engineering with a strong focus on Web (React/Next.js) to lead the design, architecture, and execution of Snapmint’s consumer-facing platforms. This role will own web engineering at scale, while also overseeing Android frontend teams to ensure consistency, performance, and a unified user experience across platforms.

You will be responsible for building and scaling high-performance, modular frontend systems that serve millions of users, with a strong emphasis on design thinking, component reusability, and engineering excellence. This is a strategic leadership role that demands a deep understanding of web technologies, system architecture, and modern frontend design patterns, coupled with the ability to mentor teams and drive execution at speed.

🔧 Key Responsibilities:

• Own the frontend web strategy, architecture, and roadmap, focusing on React.js, Next.js, and scalable design systems.
• Lead and mentor web engineers to build modular, maintainable, and high-performing web applications.
• Collaborate with Product, Design, and Backend teams to deliver intuitive and performant cross-platform experiences.
• Oversee the Android frontend team (Kotlin, Jetpack Compose), ensuring consistency in UX, shared design principles, and code quality across platforms.
• Drive the development of design systems and component libraries that scale across web and mobile.
• Champion frontend modularization and micro-frontend architecture to support faster development and easier codebase management.
• Ensure adherence to code quality, performance, security, and accessibility standards.
• Implement best-in-class observability, error tracking, and performance monitoring tools (e.g., Sentry, Firebase, Lighthouse).
• Lead UI experimentation efforts (e.g., A/B testing, feature flags), continuously improving UX based on data.
• Foster a culture of continuous learning, technical excellence, and collaborative innovation within the frontend engineering teams.
• Keep the engineering org updated with the latest in frontend tech, frameworks, and tooling.

✅ Requirements:

• Bachelor’s or Master’s in Computer Science, Engineering, or related field.
• 12+ years of software engineering experience, with 8+ years in frontend development and 5+ years in technical leadership roles.
• Deep hands-on expertise in:

○ React.js, Next.js, JavaScript/TypeScript

○ Component-driven architecture, server-side rendering (SSR), static site generation (SSG)

○ Building and scaling design systems and modular UIs

• Strong understanding of web performance optimization, SEO, cross-browser compatibility, and accessibility standards (WCAG).
• Experience building scalable consumer-facing applications with millions of users.
• Exposure to Android frontend development (Kotlin/Jetpack Compose) with ability to guide and align mobile teams on UI/UX consistency.
• Familiarity with DevOps for frontend: CI/CD pipelines, feature flagging, analytics, and deployment strategies.
• Passion for design thinking, user-centric product development, and pixel-perfect implementation.
• Strong problem-solving, project management, and communication skills.
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Job Description

Ruby on Rails

The key aspects of this role:

·    Design, build, and maintain scalable applications using Ruby

·    Contribute to the entire implementation process including driving the definition of improvements based on business needs

·    Act as a subject matter expert for Application Software developers and Engineers

·    Handle server-side code for a production platform and contribute to new features.

To be the right fit, you'll need:

·    Must have ROR as primary skill with good experience in server side scripting

·    Must have used Ruby as scripting language & Rails as framework

·    Good understanding & hands on experience on any frameworks in ruby : Watir, Capybera, Faraday

·    Rest Web API development (Server & Client) experience will be an added advantage.

·    Understanding of HTML/CSS/Angular JS will again an added advantage 

·    Good knowledge in DevOPS tools

·    Experience to work in agile scrum model projects

Location: Pune, Hyderabad, Gandhinagar

Job Title: Product Manager / Product Owner – SaaS Platform

Location: Sector 74, Mohali

Experience Required: 5+ Years

Job Type: Full-time

Job Description: We are looking for an experienced Product Manager / Product Owner with 5+ years of proven experience in managing and scaling SaaS products. The ideal candidate will be responsible for defining product vision, driving roadmap execution, and ensuring successful product delivery aligned with business goals and user needs.

Key Responsibilities:

* Define, own, and communicate the product vision, strategy, and roadmap

* Translate business requirements and market needs into clear, actionable product features

* Manage and prioritize the product backlog, including sprint planning and grooming

* Work closely with Engineering, UX/UI, QA, and DevOps teams to ensure smooth execution

* Define user journeys, workflows, and product flows for optimal user experience

* Prioritize features and enhancements based on business value, user impact, and data insights

* Drive release planning, milestone tracking, and on-time product delivery

* Collect, analyze, and act on user feedback, market trends, and competitive insights

* Ensure product development aligns with overall business strategy and long-term goals

* Lead and maintain the future product roadmap and innovation initiatives

Required Professional Skills & Qualifications:

* 5+ years of experience as a Product Manager / Product Owner

* Strong experience in SaaS product management

* MBA preferred (not mandatory)

* Solid understanding of business strategy, market analysis, and product positioning

* Hands-on experience with Agile/Scrum methodologies

* Proven ability to manage stakeholders and cross-functional teams

* Excellent product documentation skills (PRDs, roadmaps, user stories, acceptance criteria)

* Strong understanding of UX principles and user-centric design

* Ability to make data-driven product decisions using analytics and insights

* Good technical understanding of modern web platforms (APIs, frontend, backend systems)

* Excellent communication, leadership, and execution skills

Job Role: Java SpringBoot Developer

Job Description:

• Should have expertise in Core Java, Java & J2ee
• Built MVC based Web Application Using JSP/Struts framework
• Hands on experience of OOPS concepts, Hibernate and Spring version 3.x 1, Spring Boot
• Hands on experience of Application Servers like Tomcat and WebLogic.
• Hands on experience of Restful services and Web services
• Experience in deploying Spring boot in Micro services
• Good verbal and written communication
• Excellent team player, ability to work in a global team and follow through on deadlines

Primary Skills:

• Core Java, Java & J2ee
• Spring Boot

Job Description:

• Create email marketing campaigns to promote products or services.
• Ensure marketing message is conveyed clearly and delivered properly to prospects.
• To fix bad domain reputation, IP reputation
• Knowledge of Spam rate, resolving any impromptu issue related to the backend of email marketing
• Follow up on interested respondents.
• Purge non-deliverable email addresses and opt-outs.
• Track and analyze direct and interactive marketing campaigns.
• Use statistical analysis and reports to create campaigns.
• Provide recommendations for new and existing campaigns including triggers, and automation
• Build creative, messaging, and content for campaigns using email and automated marketing

Required Candidate Profile:

1. Minimum 1 year of experience in Email marketing, bulk emailing & email campaigns.
2. Should have experience in generating leads through email marketing, Data mining, and database development using different tools.
3. Should have knowledge of lead data extraction from search engines and other lead portals.