
About Us :
CLOUDSUFI, a Google Cloud Premier Partner, a Data Science and Product Engineering organization building Products and Solutions for Technology and Enterprise industries. We firmly believe in the power of data to transform businesses and make better decisions. We combine unmatched experience in business processes with cutting edge infrastructure and cloud services. We partner with our customers to monetize their data and make enterprise data dance.
Our Values :
We are a passionate and empathetic team that prioritizes human values. Our purpose is to elevate the quality of lives for our family, customers, partners and the community.
Equal Opportunity Statement :
CLOUDSUFI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified candidates receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, and national origin status. We provide equal opportunities in employment, advancement, and all other areas of our workplace.
Role : Lead AI/Senior Engineer-AI
Location : Noida, Delhi/NCR
Experience : 5- 12 years
Education : BTech / BE / MCA / MSc Computer Science
Must Haves :
Conversational AI & NLU :
- Advanced proficiency with Dialogflow CX
- Intent classification, entity extraction, conversation flow design
- Experience building structured dialogue flows with routing logic CCAI platform familiarity
Agentic AI & Multi-Step Reasoning :
- Production experience with Google ADK (or LangChain/LangGraph equivalent)
- Multi-step reasoning and tool orchestration capability
- Tool-use patterns and function calling implementation
RAG Systems & Knowledge Management :
- Hands-on Vertex AI RAG Engine experience (or equivalent)
- Semantic search, chunking strategies, retrieval optimization
- Document processing pipelines (PDF parsing, chunking)
LLM/GenAI & Prompt Engineering :
- Production experience with Gemini models
- Advanced prompt engineering for customer support
- Langfuse experience for prompt management
Google Cloud Platform & Vertex AI :
- Advanced Vertex AI proficiency (Generative AI APIs, Agent Engine)
- Cloud Functions and Cloud Run deployment experience
- BigQuery for conversation analytics
API Integration :
- Genesys Cloud CX integration experience
- REST API design and webhook implementation
- Enterprise authentication patterns (OAuth 2.0)
Good To Have :
Conversational AI & NLU :
- Multi-language support implementation (Spanish/English)
- Telephony integration (speech recognition, TTS, DTMF)
- Barge-in handling and voice optimization
Agentic AI :
- Agent state management and session persistence
- Advanced fallback strategies and error recovery
- Dynamic tool selection and evaluation
RAG Systems :
- Re-ranking and advanced retrieval quality metrics
- Query expansion and context-aware retrieval
- Corpus organization strategies
LLM/GenAI :
- Prompt versioning, A/B testing, iterative refinement
- Prompt injection mitigation strategies
- In-context learning, few-shot, chain-of-thought techniques
LLMOps & Observability :
- Vertex AI Evaluation Service experience
- Groundedness, relevance, coherence, safety metrics
- Trace-level debugging with Cloud Trace
- Centralized logging strategies
Google Cloud :
- Application Integration connectors
- VPC Service Controls and enterprise security
- Cloud Pub/Sub for event-driven systems
Enterprise Integration :
- Third-party AI agent orchestration (SAP Joule, ServiceNow AI, Agentforce)
- Salesforce, SAP, ServiceNow integration patterns
- Context passage strategies for escalations
Architecture & System Design :
- Configuration-driven systems (Meta-Agent patterns)
- Microservices and containerization
- Scalable, multi-tenant system design
- Disaster recovery and failover strategies
Product Quality & KPIs :
- Customer support metrics expertise (CSAT, SSR, escalation rate)
- A/B testing and experimentation frameworks
- User feedback loop implementation
Deliverables :
- Architecture Design : End-to-end platform architecture, data flow diagrams, Dialogflow CX vs. ADK routing decisions
- Conversational Flows : 15+ dialogue flows covering billing, networking, appointments, troubleshooting, and escalations
- ADK Agent Implementation : Complex reasoning agents for technical support, account analysis, and context preparation
- RAG Pipeline : Document processing, chunking configuration, corpus organization (product docs, support articles, policies, promotions)
- Prompt Management : System prompts, Langfuse setup, playbook governance, version control
- Quality Framework : Evaluation pipeline, metrics dashboards, automated assessment, continuous improvement recommendations
- Integration Layer : Genesys handoff, webhook integrations, Application Integration setup, session management
- Testing & Validation : Conversation flow tests, performance testing (latency, throughput, 1000 concurrent users), security validation
- Response time <2 seconds (p95), 99.9% uptime, 1000 concurrent conversations
- Data encryption (TLS 1.2+, AES-256 at rest), PII redaction, 1-year data retention
- Graceful degradation and fallback mechanisms

About CLOUDSUFI
About
We exist to eliminate the gap between “Human Intuition” and “Data-Backed Decisions”
Data is the new oxygen, and we believe no organization can live without it. We partner with our customers to get to the core of their problems, enable the data supply chain and help them monetize their data. We make enterprise data dance!
Our work elevates the quality of lives for our family, customers, partners and the community.
The human values that we display in all our interactions are of:
Passion – we are committed in heart and head
Integrity – we are real, honest and, fair
Empathy – we understand business isn’t just B2B, or B2C, it is H2H i.e. Human to Human
Boldness – we have the courage to think and do differently
The CLOUDSUFI Foundation embraces the power of legacy and wisdom of those who have helped laid the foundation for all of us, our seniors. We believe in their abilities and we pledge to equip them, to provide them jobs, and to bring them sufi joy.
Tech stack
Connect with the team
Similar jobs
Urgently Hiring for Junior IOS developer(swift) for our IT company Logical Softtech, Indore(M.P)
Experience : minimum 6 Months experienced
Job Location : Indore(M.P) only
****
Responsibilities :-
1) Must have expertise in swift language for IOS ap development with json api parsing.
2) Must have done some IOS app with latest (xcode) swift technology
3)Must be expert in design and development on xcode( swift)
Sales Development Manager
Location: Gurugram, Haryana
Employment Type: Full-time
Industry: SaaS, HRTech, HRMS
About WoCo
WoCo (Work Companion) is a leading HRTech SaaS company that automates HR and Payroll processes for SMBs and mid-market companies. With approximately 30,000 end users across 150+ organizations, we're on a mission to support businesses and their employees with comprehensive HRMS, Payroll, and Employee Engagement solutions.
Brief : We are seeking a dynamic and results-driven Business Development Manager to join our growing sales team. In this role, you will be responsible for driving revenue growth by managing the entire sales cycle from initial contact to deal closure. You will work with qualified leads to convert them into long-term clients while building lasting relationships that contribute to our company's success.
Market : Our prospects include small sized service organisations (under 100 employees)
Responsibilities
Sales Leadership and Execution
- Lead product demonstrations and conduct discovery calls to understand client needs and pain points
- Position our products/services effectively based on client requirements and business objectives
- Develop and present customized proposals that address specific client challenges
- Drive the sales process from initial engagement through contract negotiation and closure
Client Relationship Management
- Build and maintain strong relationships with prospective and existing clients
- Collaborate with the Customer Success team to ensure smooth client onboarding and handover
- Facilitate introductory meetings between new clients and internal teams for seamless transitions
Strategic Sales Planning
- Manage and maintain an accurate sales pipeline with regular updates
- Provide leadership with insights on sales trends and market opportunities
- Utilize CRM tools to track all sales activities and maintain data integrity
- Forecast sales performance and identify strategies to achieve targets
Negotiation & Deal Closure
- Lead pricing negotiations and contract discussions with key stakeholders
- Structure deals that align with both client needs and company objectives
- Ensure timely contract execution and coordinate with relevant teams for smooth implementation
Requirements
- 3-5 years of proven experience in B2B sales, preferably in HRTech Industry
- Demonstrated track record of meeting or exceeding sales targets
- Experience managing SMB/SME-level sales cycles
- Sales Expertise: Strong understanding of consultative selling techniques and solution-based selling
- Communication: Exceptional verbal and written communication skills with the ability to present complex solutions clearly
- Negotiation: Proven ability to negotiate win-win outcomes while protecting company interests
- Technical Proficiency: Experience with CRM systems (Salesforce/Hubspot preferred) and sales automation tools
- Analytical Skills: Ability to analyze client needs and market trends to identify opportunities
What we offer
- Competitive base salary with attractive commission structure
- Comprehensive benefits package
- Professional development opportunities
- Dynamic and collaborative work environment
· Developing simulation must have experiences in VR/AR/MR . Experience with 3D platform.
· Familiar with Unity/ Unreal editor and its features and developing solutions using Unity/Unreal Engine.
· Coding and testing for VR devices.
· Can work on Window/ Web based and l ow-notch design.
· Experience with Version Controller - SVN .
· Experience with Game Implementation.
· Understanding of OOP concepts and knowledge of C #, .Net framework.
Role : Senior Customer Scientist
Experience : 6-8 Years
Location : Chennai (Hybrid)
Who are we?
A young, fast-growing AI and big data company, with an ambitious vision to simplify the world’s choices. Our clients are top-tier enterprises in the banking, e-commerce and travel spaces. They use our core AI-based choice engine http://maya.ai/">maya.ai, to deliver personal digital experiences centered around taste. The http://maya.ai/">maya.ai platform now touches over 125M customers globally. You’ll find Crayon Boxes in Chennai and Singapore. But you’ll find Crayons in every corner of the world. Especially where our client projects are – UAE, India, SE Asia and pretty soon the US.
Life in the Crayon Box is a little chaotic, largely dynamic and keeps us on our toes! Crayons are a diverse and passionate bunch. Challenges excite us. Our mission drives us. And good food, caffeine (for the most part) and youthful energy fuel us. Over the last year alone, Crayon has seen a growth rate of 3x, and we believe this is just the start.
We’re looking for young and young-at-heart professionals with a relentless drive to help Crayon double its growth. Leaders, doers, innovators, dreamers, implementers and eccentric visionaries, we have a place for you all.
Can you say “Yes, I have!” to the below?
- Experience with exploratory analysis, statistical analysis, and model development
- Knowledge of advanced analytics techniques, including Predictive Modelling (Logistic regression), segmentation, forecasting, data mining, and optimizations
- Knowledge of software packages such as SAS, R, Rapidminer for analytical modelling and data management.
- Strong experience in SQL/ Python/R working efficiently at scale with large data sets
- Experience in using Business Intelligence tools such as PowerBI, Tableau, Metabase for business applications
Can you say “Yes, I will!” to the below?
- Drive clarity and solve ambiguous, challenging business problems using data-driven approaches. Propose and own data analysis (including modelling, coding, analytics) to drive business insight and facilitate decisions.
- Develop creative solutions and build prototypes to business problems using algorithms based on machine learning, statistics, and optimisation, and work with engineering to deploy those algorithms and create impact in production.
- Perform time-series analyses, hypothesis testing, and causal analyses to statistically assess the relative impact and extract trends
- Coordinate individual teams to fulfil client requirements and manage deliverable
- Communicate and present complex concepts to business audiences
- Travel to client locations when necessary
Crayon is an equal opportunity employer. Employment is based on a person's merit and qualifications and professional competences. Crayon does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, marital status, pregnancy or related.
More about Crayon: https://www.crayondata.com/">https://www.crayondata.com/
More about http://maya.ai/">maya.ai: https://maya.ai/">https://maya.ai/
IT Recruiter job description
- Communicate with clients to get a clear view of their hiring needs and organizational goals
- Research into clients' company
- Research into competitors and the marketplace
- Define job description and document specifications
- Identify prospective candidates using a variety of channels
- Create a candidate persona for each open position
- Conduct confidential interviews
- Follow-up references and check credits
- Present shortlisted candidates
- Present detailed candidate profile summaries
- Build long-term client relationships
- Research and develop recruiting leads
- Develop a sustainable candidate-lead strategy
- Advise clients on best-recruiting practices.
building a great consumer brand.
What you will do:
Conceptualizing visuals based on requirements
A keen eye for aesthetics and details.
Collaborating with marketing, copywriters, product team to ensure consistency of designs across various social media platforms
Positive and committed with a can-do attitude and a flexible approach to complex problems
Ability to work effectively under timeline, proactive and manage multiple projects simultaneously
Understanding and maintaining consistency & brand values across all communication channels/ social media platforms
A thorough understanding of creative design trends in tech, branding, advertising and related fields
What you need to have:
2+ years of proven graphic/brand designing experience
Advanced graphic design, illustrations, video creating and editing skills
Advanced software skills of Adobe creative suite (mainly photoshop, illustrator, premiere pro & After Effects) or other relevant software
Strong sense of typography, imagery, colours, composition and visual layouts
Experience working with other teams such as marketing, product, etc.
Must be receptive to constructive feedback and create multiple iterations of the designs
A great portfolio that demonstrates your skills
Must have a degree in Design, Fine Arts or related fields
Animation & Motion Graphics skills are a great plus
- Designation:- Business Head-IT
- Work experience:- 4-5yrs
- Location:- GIFT CITY, Gandhinagar
- Qualification:- BE (Computer Science / IT) / MCA / MSc (CAIT) or higher, MBA (Full Time) preferably from the reputed institute
- Age Limit:- Around 45 – 55 Years.
- Job Timing:- 9:30am to 5:30pm
- Language Known:- English, Hindi, Gujarati
- Required Gender Male/Female:- Male
- Do we Entertain any relocation Prospects? Yes, Have to relocate on own expense
- Transportation Facility:- Yes
- Duration:- Mini. 2yrs contract
- Current strength of Company (In Nos.):- 180
Min. work experience:-
- Around 18-25 years in the field of IT, of which at least 5 years should have been in a senior managerial position with profit center responsibilities.
- Should be well versed with strategy building for IT as Business like e-Governance, e-procurement.
- DSC-PKI will be added advantage.
- Experience in evolving area like Artificial Intelligence, Machine learning, block chain etc. preferable.
- This position is for business development of IT division and not for serving exclusively captive requirement of Company.
Skill-Sets:-
- Thorough understanding of the profitable business generation in the field of IT
- Good analytical & conceptual skills, as well as team leader
- Thorough understanding of various applicable statutory / regulatory requirement related to IT business
- Good networking Skills
- In depth experience in the domain of e-Governance, software, e-procurement. Preferable experience of PKI.
Role& Responsibilities:-
- To lead organization and exploring various business opportunities and generate the profitable revenue from the various IT business streams.
- To analyse the risks and implement the best management practice to mitigate / transfer.
- To envisage the business needs and mobilise the adequate resources, so as to deliver the solutions / systems.
- To co-ordinate with Top Management for various matters.
- To manage the day-to-day all business affairs of the IT Business Division.
- To articulate the cost effective business solutions / models and convert the leads into the business.
- Any other job / activities assigned by the Company as deemed fit.
Blume Global (HQ California, www.blumeglobal.com) is a disrupter in the supply chain software market and has built the next generation cloud first Digital Supply Chain Platform for fortune 500 companies. Blume Global uses its 25+ years of data insights and global network to help enterprises be more agile, improve service delivery and reduce cost removing significant wastage from their operations.
Role Summary:
As an experienced Analyst, you will:
Primarily making our customers think you are magical by resolving complex problems through your technical and product expertise. When
you learn more about our product suite, you will be able to extend your depth of knowledge on the products you support, as well as
expand to new technology stacks and supply chain domain knowledge. To hone your technical prowess, dig deep into database, data files,
logs, and traces to find the source of any problem. Finally, you will be someone our customers trust. They will depend on you to provide
timely and accurate information to their application issues.
Responsibilities:
• Prior experience of working in Application/Production support environment.
• MySQL knowledge and SQL querying abilities are needed. Skills in Python scripting would be advantageous.
• Troubleshooting and developing new solutions that solve the root cause of customer problems in tickets elevated from our L1 support team. Work Independently in the team.
• Problem Management (identifying recurring incidents, notify L3 for permeant fixes)
• Along with Customer Success Manager, participate in Weekly & Monthly reviews with the customers.
• Writing step-by-step processes, technical solutions, and ticket updates to customers using clear and concise English.
• Study ticket patterns and suggest improvement. Identify areas that can be automated.
• Experience in Application support ticketing tool such as ServiceNow & Jira
• Thorough understanding of SLA Management & Operational reporting.
• Provide value to the Customer in line to Quality, Process Improvements & Other customer centric initiatives.
• ITIL V3 Foundation Certified and through in-Service management processes, Event Management, Incident, Problem Management & Change Management.
- Oversee the sales process to attract new clients.
- Work with senior team members to identify and manage risks.
- Maintain fruitful relationships with clients and address their needs effectively.
- Research and identify new market opportunities.
- Prepare and deliver pitches to potential investors.
- Foster a collaborative environment within the organization











