Digital Marketer

Job Description

Data Quality Operations Lead

Location: India (Client Site / Offshore)

Employment Type: Full-Time

Education: BTech

Department: Utility Division

Position Overview

We are seeking an experienced and highly analytical Data Quality Operations Lead to oversee data quality initiatives for a portfolio of strategic clients. This role serves as the primary liaison between the client and internal operational teams, ensuring the completeness, accuracy, timeliness, and integrity of critical business data.

The ideal candidate will possess exceptional communication skills, strong client-facing experience, advanced analytical capabilities, and the ability to manage data quality operations in a fast-paced US BPO environment. The candidate will work closely with client stakeholders, internal operational teams, engineering, analytics, and leadership to drive continuous improvements in data quality, reporting, and operational excellence.

This position requires regular interaction with client teams and therefore demands excellent verbal and written communication, professional presentation skills, stakeholder management, and relationship-building abilities.

Key Responsibilities

Client Relationship Management

• Serve as the primary Data Quality Point of Contact for assigned client accounts.
• Build and maintain strong professional relationships with client stakeholders.
• Participate in client meetings, business reviews, and operational discussions.
• Communicate data quality updates, risks, issues, and resolutions effectively.
• Manage client expectations through proactive communication and timely follow-ups.
• Collaborate with Customer Success, Data Advisory, and Operations teams to ensure client satisfaction.

Data Quality Ownership

• Own end-to-end data quality management for assigned client portfolios.
• Conduct periodic data quality assessments and health checks.
• Monitor data completeness, accuracy, consistency, and audit readiness.
• Identify data anomalies, duplicates, missing records, overlaps, and data gaps.
• Ensure all data quality issues are tracked, prioritized, and resolved within agreed timelines.
• Drive continuous improvement initiatives to enhance overall data quality performance.

Reporting & Analytics

• Prepare and deliver recurring operational and data quality reports.
• Generate weekly, monthly, and quarterly performance reports.
• Create dashboards, trend analyses, Pareto reports, and executive summaries.
• Present insights and recommendations to internal leadership and client stakeholders.
• Translate complex data findings into actionable business recommendations.
• Maintain accurate documentation and reporting records.

Incident Management & Root Cause Analysis

• Lead data quality incident investigations and resolution activities.
• Perform root cause analysis and identify corrective and preventive actions.
• Coordinate with cross-functional teams to ensure timely resolution of issues.
• Monitor recurring issues and implement long-term solutions.
• Document incident findings, lessons learned, and process improvements.

Operational Excellence

• Establish and maintain quality control processes and standards.
• Develop SOPs, playbooks, operational guides, and knowledge repositories.
• Ensure compliance with organizational and client-specific quality standards.
• Identify opportunities for automation and process optimization.
• Support continuous improvement initiatives across operations.

Cross-Functional Collaboration

• Work closely with Engineering, Product, Analytics, Operations, and Customer Success teams.
• Coordinate activities across multiple stakeholders to achieve business objectives.
• Support implementation of new tools, technologies, and automation initiatives.
• Participate in process improvement and operational transformation projects.

Required Qualifications

Education

• Bachelor's Degree in Information Technology, Computer Science, Engineering, or a related field.
• Master's Degree (MBA or equivalent) preferred.

Experience

• 5+ years of experience in:
• Data Quality Management
• Data Operations
• Business Operations
• Data Governance
• Client Services or Account Management
• Minimum 2+ years of direct client-facing experience.
• Experience working with US clients and global teams preferred.
• Proven experience managing multiple client accounts or operational portfolios.

Required Skills & Competencies

Communication Skills

• Excellent verbal and written English communication.
• Strong presentation and facilitation skills.
• Ability to communicate effectively with clients, leadership, and cross-functional teams.
• Professional email writing and business communication skills.

Client Management

• Strong client handling and stakeholder management abilities.
• Experience conducting client meetings and business reviews.
• Ability to build trust and maintain long-term client relationships.

Analytical Skills

• Strong analytical and problem-solving capabilities.
• Ability to identify trends, patterns, and root causes.
• Data interpretation and decision-making skills.

Reporting Skills

• Expertise in report generation and business reporting.
• Experience preparing executive summaries and performance dashboards.
• Strong attention to detail and accuracy.

Technical Skills

• Advanced Microsoft Excel.
• SQL (Preferred).
• Power BI, Tableau, or other BI tools.
• Data Analysis and Reporting Tools.
• Microsoft Office Suite.

Preferred Qualifications

• Experience in Utility Data Management.
• Experience in Commercial Real Estate, Energy, or Sustainability domains.
• Knowledge of ENERGY STAR, GRESB, ESG, or GHG Reporting Frameworks.
• Experience working with SaaS platforms.
• Exposure to Data Governance and Data Quality Frameworks.

Key Performance Indicators (KPIs)

• Data Accuracy Rate
• Data Completeness Rate
• Client Satisfaction Score (CSAT)
• Issue Resolution Time
• SLA Adherence
• Incident Closure Rate
• Reporting Accuracy
• Audit Readiness Score
• Stakeholder Satisfaction
• Process Improvement Contributions

What Success Looks Like

The successful candidate will:

• Deliver highly accurate, complete, and reliable data for assigned clients.
• Build strong and trusted client relationships.
• Provide insightful reporting and actionable recommendations.
• Resolve data quality issues proactively and efficiently.
• Drive operational excellence and process improvements.
• Consistently exceed client and organizational expectations.
• Contribute to the overall growth and success of the business.

Software Development Engineer (SDE) – Mobile / Full-Stack Developer (IoT & AI)

Company: PGAGI Consultancy Private Limited 

Industry: AI & Emerging Technology Startup 

Role Type: Full-Time 

Work Mode: Work From Office 

Experience Required: Minimum 2 Years 

Location: Bangalore

About PGAGI

PGAGI Consultancy Private Limited is an AI-driven technology startup focused on building intelligent, scalable, and real-world digital solutions across AI & next-generation software systems.

We are looking for highly driven engineers who enjoy solving practical problems, building production-ready systems, and working across multiple technologies in a startup environment.

About the Role

We are looking for an SDE with strong React Native mobile development experience, full-stack development knowledge, and a clear background in IoT-based systems.

The candidate should have hands-on experience working with mobile applications that interact with IoT devices, sensors, hardware systems, real-time device data, or cloud-based IoT platforms.

Knowledge of AI-based systems, AI integrations, automation workflows, LLMs, or AI-powered product features will be considered a strong advantage.

The ideal candidate should also have basic team-leading capability, ownership mindset, and the ability to manage technical execution with a small development team.

Key Responsibilities

1. Develop and maintain mobile applications using React Native.
2. Build scalable, reusable, and production-ready mobile app components.
3. Integrate mobile applications with backend APIs, databases, and cloud services.
4. Work on IoT-based integrations, including:

• Device-to-app communication
• Sensor data handling
• Real-time device monitoring
• MQTT / WebSocket-based communication
• Hardware-software interactionIoT dashboard or control system integration

5.Collaborate with hardware, backend, frontend, AI, and product teams.

6.Work on AI-enabled features where required, such as:

• AI-based automation
• Data analysis
• AI alerts or recommendations
• LLM/API integrations
• Smart monitoring or decision-support systems

7.Lead small development tasks and guide junior developers.

8.Review code, debug issues, and improve application performance.

9.Participate in architecture planning and technical decision-making.

10.Ensure proper documentation of mobile flows, APIs, IoT integrations, and system logic.

Required Skills

• Minimum 2 years of experience in React Native mobile development.
• Strong knowledge of JavaScript / TypeScript.
• Experience in mobile app development for Android and/or iOS.
• Hands-on exposure to IoT systems or IoT-enabled applications.
• Experience working with IoT device data, sensors, MQTT, BLE, Wi-Fi modules, embedded systems, or real-time hardware communication.
• Experience with REST APIs, WebSockets, and real-time data handling.
• Basic full-stack development knowledge using Node.js, Python, FastAPI, Express.js, or similar backend technologies.
• Database knowledge such as MongoDB, PostgreSQL, Firebase, or similar.
• Understanding of Git, debugging, deployment, and development workflows.
• Ability to lead tasks, coordinate with team members, and take ownership of delivery.

AI Knowledge — Strong Priority

Candidates with knowledge or experience in the following will be preferred:

• AI-powered applications
• LLM API integrations
• OpenAI / Gemini / Claude APIs
• AI automation workflows
• AI-based monitoring or analytics
• Predictive alerts or recommendation systems
• AI agents or intelligent assistants
• Prompting and AI workflow design

Good to Have

• Experience with AWS IoT, Azure IoT, Google Cloud IoT, Firebase, or similar platforms.
• Experience with MQTT brokers, BLE, embedded hardware, Raspberry Pi, Arduino, ESP32, or similar devices.
• Native Android/iOS development knowledge.
• Experience building dashboards for IoT monitoring or device control.
• Prior experience in AI + IoT projects.
• Previous experience leading a small development team.

Candidate Expectations

• Must be comfortable working from the office.
• Should have strong ownership and problem-solving ability.
• Should be able to work across mobile, backend, IoT, and AI-related modules.
• Should communicate clearly with both technical and non-technical teams.
• Should be disciplined with timelines, documentation, and reporting.
• Should be capable of guiding junior developers and coordinating execution.

Why Join PGAGI?

- Opportunity to work on cutting-edge AI + IoT products.

- Fast learning and high-growth startup environment.

- Exposure to real-world intelligent systems and scalable architectures.

- High ownership and direct product impact.

- Collaborative engineering culture focused on innovation and execution.

Key Responsibilities

Lead Generation & Outreach

·      Contact and develop relationships with potential customers through email marketing, cold calling, and LinkedIn outreach.

·      Execute email campaigns targeting prospects to generate leads and create business opportunities.

·      Mine data and extract information of C-level executives from various online sources and tools.

Sales Process Management

·      Follow up on leads and respond to sales inquiries from existing and potential customers as per guidelines.

·      Assist senior staff in generating and following up on leads.

·      Convince clients, schedule appointments, and manage the sales pipeline.

·      Track sales efforts and monitor results to ensure alignment with targets.

Customer Relationship Management

·      Liaise between customers and the company to provide up-to-date status on service, pricing, and new product releases.

·      Collect customer feedback and conduct market research to inform business strategy and product development.

·      Maintain CRM systems to manage lead generation, track interactions, and store customer information.

Market & Competitor Analysis

·      Stay informed about the latest products, market trends, and competitors to provide insights for business strategy.

·      Increase business opportunities through various routes to market.

Required Skills & Qualifications

·      Strong communication and interpersonal skills.

·      Proficient in email marketing, cold calling, and LinkedIn outreach.

·      Experience in data mining and CRM systems.

·      Ability to prepare detailed reports and commercial proposals.

·      Strong analytical and organizational skills.

·      Ability to work independently and as part of a team.

·      Understanding of market research and customer feedback processes.

Performance Metrics

·      Number of new leads generated.

·      Conversion rate of leads to appointments and sales.

·      Quality and timeliness of proposals and reports.

·      Customer satisfaction and feedback.

·      Sales targets and revenue growth.

PREFERRED QUALIFICATION AND SKILLS:

• In depth knowledge of HTML5 • In depth knowledge of CSS3 (Less, Sass, Stylus is a plus), knowledge of BEM methodology is preferred

• Detailed knowledge of JavaScript (ES2015 is a plus) is a must

• Good knowledge of Node.js & npm

• Gulp or Grunt experience is a plus • Experience with Atomic design paradigm is a plus

• Experience in any JS framework(Angular, React + Redux, Vue, etc.,) is must

• Understanding of Web Accessibility WCAG guidelines.

• Must be able to mentor and guide junior technical resources.

• One who is proactive and come forward with technology related initiatives. Motivated selfstarter.

 • Good Communication skills. English - Oral and Written.

We are looking for a DevOps Lead to join our team.

Responsibilities

• A technology Professional who understands software development and can solve IT Operational and deployment challenges using software engineering tools and processes. This position requires an understanding of both Software development (Dev) and deployment

Operations (Ops)

• Identity manual processes and automate them using various DevOps automation tools

• Maintain the organization’s growing cloud infrastructure

• Monitor and maintain DevOps environment stability

• Collaborate with distributed Agile teams to define technical requirements and resolve technical design issues

• Orchestrating builds and test setups using Docker and Kubernetes.

• Participate in designing and building Kubernetes, Cloud, and on-prem environments for maximum performance, reliability and scalability

• Share business and technical learnings with the broader engineering and product organization, while adapting approaches for different audiences

Requirements

• Candidates working for this position should possess at least 5 years of work experience as a DevOps Engineer.

• Candidate should have experience in ELK stack, Kubernetes, and Docker.

• Solid experience in the AWS environment.

• Should have experience in monitoring tools like DataDog or Newrelic.

• Minimum of 5 years experience with code repository management, code merge and quality checks, continuous integration, and automated deployment & management using tools like Jenkins, SVN, Git, Sonar, and Selenium.

• Candidates must possess ample knowledge and experience in system automation, deployment, and implementation.

• Candidates must possess experience in using Linux, Jenkins, and ample experience in configuring and automating the monitoring tools.

• The candidates should also possess experience in the software development process and tools and languages like SaaS, Python, Java, MongoDB, Shell scripting, Python, PostgreSQL, and Git.

• Candidates should demonstrate knowledge in handling distributed data systems.

Examples: Elastisearch, Cassandra, Hadoop, and others.

• Should have experience in GitLab- CIRoles and Responsibilities

Project Manager cum Product manager job responsibilities: -

• Define specifications and business requirements.
• Create User Stories/Acceptance criteria.
• Work with all the stakeholders to understand the pain areas and needs. Identify opportunities to address pain points and provide a seamless experience for end users.
• Closely work with the technology team and other stakeholders to communicate the requirements and develop features.
• Perform quality assurance; make sure the newly developed solutions are working as per the acceptance criteria.
• Perform RCA and identify solutions for customer complaints and issues.
• Constantly be on the lookout for ways to improve, discover issues and deliver the highest value to the customer.
• Research and come up with Innovative ideas to improve the application and customer experience.
• Competition landscape tracking. Analyze leading market players and competitors to gain insights and implement innovative solutions to gain a competitive advantage over other apps.

We are hiring a Magento Developer for Dehradun location with Ftechiz Solutions.

• Substantive experience developing on the Magento platform
• Expert in PHP programming along with Zend and CodeIgnitor framework
• Experience with MySQL database design and administration
• Experience with XML / SOAP / WDSL
• Experience with Subversion
• Knowledge of current HTML / CSS / XHTML standards
• Knowledge of JavaScript / AJAX technologies and methods
• Specific Magento experience...
• Configure multiple stores and authentication features
• Integrate creative designs into Magento from HTML templates
• Integrate with payment gateways (authorize.net, etc)
• Integrate with shipping providers (Fedex, UPS, etc)
• Installing and skinning Magento modules
• Creating custom Magento modules, a plus
• Customize product and inventory management features
• Take advantage of Magento web services
• Cross-browser testing and implementation