Digital Marketer

Key Responsibilities:

Act as the first point of contact for all IT service requests via phone, email, or ticketing system.

Log, categorize, and prioritize incidents and service requests.

Assign and track support tickets to appropriate IT engineers or teams.

Follow up on open tickets to ensure timely resolution and user satisfaction.

Maintain communication with users regarding ticket progress and resolution.

Escalate unresolved issues to higher-level support or relevant departments.

Prepare and share regular reports on ticket status, resolution times, and performance metrics.

Assist in onboarding/offboarding processes by coordinating with the HR and IT teams.

Maintain and update documentation and standard operating procedures (SOPs).

Support audits by ensuring proper ticket records and documentation.

Role - Accounts Executive

Experience - 2+ years

Location - Pune

Job Details :-

1. Managing Clients and their deliverables

2. Editing Content with presentation skills

3. Creating story opportunities for clients from Category A news media platforms

4. Well read with good oral and written communication

5. Managing team of PR Trainees

6. Coming up with PR strategies for clients

we’d love to speak with you. Skills and Qualifications:

Strong experience with continuous integration/continuous deployment (CI/CD) pipeline tools such as Jenkins, TravisCI, or GitLab CI.

Proficiency in scripting languages such as Python, Bash, or Ruby.

Knowledge of infrastructure automation tools such as Ansible, Puppet, or Terraform.

Experience with cloud platforms such as AWS, Azure, or GCP.

Knowledge of container orchestration tools such as Docker, Kubernetes, or OpenShift.

Experience with version control systems such as Git.

Familiarity with Agile methodologies and practices.

Understanding of networking concepts and principles.

Knowledge of database technologies such as MySQL, MongoDB, or PostgreSQL.

Good understanding of security and data protection principles.

Roles and responsibilities:

● Building and setting up new development tools and infrastructure

● Working on ways to automate and improve development and release processes

● Deploy updates and fixes

● Helping to ensure information security best practices

● Provide Level 2 technical support

● Perform root cause analysis for production errors

● Investigate and resolve technical issues

•  5 to 10 years of work experience as a .net developer

•  Proficiency in building web-based applications

•  In-depth knowledge of the .net languages and database - asp.net web API, c# - asp.net MVC - SQL

•  In-depth knowledge angularjs, service stack

•  Familiarity with identity (3rd party)

•  Proficiency using git version control.

•  Familiarity with agile environments

•  Troubleshooting abilities

•  Good communication skills

•  "Azure web app, azure storage "analyze system requirements and prioritize tasks

•  Write clean, testable code using .net programming languages

•  Develop technical specifications and architecture

•  Test and debug various .net applications

•  Review and refactor code

•  Deploy fully functional applications

•  Upgrade existing programs

•  Document development and operational procedures

About the team

Vakilsearch is on a mission to make Legal Simple. We are the leaders in Indian Legal, Tax and Compliance. Our mission is simplifying businesses to be in compliance with Government through end to end process and workflow automation. This is the key initiative of Vakilsearch as we look to revolutionize legal space in India.

We are a technology-driven platform, offering services that cover the legal needs of start-ups and established businesses. Some of our services include incorporation, government registrations & filings, accounting, documentation and annual compliances. In addition, we offer a wide range of services to individuals, such as property agreements and tax filings. Our mission is to provide one-click access to individuals and businesses for all their legal and professional needs.

• Strong proficiency with JavaScript
• Strong knowledge in JavaScript Object Oriented Programming
• Strong Knowledge of Node.js and frameworks such as Express
• Good Understanding of the nature of asynchronous programming model
• Good Understanding of callbacks and event emitters
• Good Experience in Node.js Module/Library development
• Basic understanding of front-end technologies, such as HTML5, and CSS3
• Proficient understanding of code versioning tools, such as Git
• Working experience with MongoDB or equivalent nosql data store

• Perform research and development on Machine Learning specifically in the areas of Speech Recognition, Digital signal processing, audio signal processing, NaturalLanguage processing, Natural Language Understanding
• Read and keep up with the research in Speech recognition, Machine Learning, Deep

• Understand and implement research papers to the business problem and build the

• Contribute to applied research and open source community
• Mentor and guide team members

Senior Full Stack Engineer

• 3+ years of relevant experience in software development building web applications
• Demonstrated technical capability developing applications using Node JS, Express/NestJS/SailsJS, and any industry-standard RDBMS
• Well acquainted with cutting edge front-end frameworks like React, Javascript dialects like ES6, TypeScript
• CSS frameworks like Bootstrap, Foundation HTML5, CSS3 and tools like Gulp/Webpack
• Strong analytical and problem- solving skills paired with the ability to develop creative and efficient solutions
• Enjoys and gets energized by complex problem solving and ability to push the innovation on solutions
• Ability to work both independently and in various team settings

Skills & Certifications 

• Experience supporting enterprise systems with a background in a large global, highly complex environment 
• Should have very good knowledge and experience of complete Record to Report (R2R) cycle 
• One year experience with Oracle Cloud/Fusion (implementation or support) required 
• Must have expertise in Oracle Fusion/Cloud Financials/Oracle R12 modules such as 

Accounts Payable, Accounts Receivable, General Ledger, Fixed Assets, Cash Management, and Procurement 

• Strong experience in ACH processing and Smart View/FRS/OTBI 
• Experience with integrating external applications to Fusion Cloud 
• Excellent troubleshooting skills with ability to diagnose issues with complex applications and processes. 
• Very strong customer service orientation 
• Highly self-motivated and directed 
• Ability to absorb new ideas and concepts quickly 
• Good analytical and problem-solving abilities 
• Ability to effectively prioritize and execute tasks in a fast-paced environment 
• Ability to present ideas in business-friendly and user-friendly language • Excellent written, oral, interpersonal, and presentation skills