Client Servicing

Leapfrog is on a mission to be a role model technology company. Since 2010, we have relentlessly worked on crafting better digital products with our team of superior engineers. We’re a full-stack company specializing in SaaS products and have served over 100 clients with our mastery of emerging technologies.

We’re thinkers and doers, creatives and coders, makers and builders— but most importantly, we are trusted partners with world-class engineers. Hundreds of companies in Boston, Seattle, Silicon Valley, and San Francisco choose us to gain speed, agility, quality, and stability, giving them an edge over their competitors.

We are seeking a highly skilled Salesforce Developer to enhance our customer engagement capabilities by upgrading our Legacy Chat to Enhanced Chat. The ideal candidate will have hands-on experience with Salesforce Service Cloud and Sales Cloud, coupled with a strong understanding of Omni-Channel and Live Agent functionalities.

This role requires proven expertise in Apex, Lightning Web Components (LWC), JavaScript, HTML, SOQL, and SOSL, with the ability to design and implement scalable, high-quality Salesforce solutions that drive customer success.

Essential Duties & Responsibilities

• Focus on delivering high-quality, functional solutions on the Salesforce.com platform using Apex, Lightning Web Components (LWC), SOAP, and REST APIs.
• Lead the migration from Legacy Chat to Enhanced Chat, ensuring a seamless transition for users and customers within Service Cloud and Sales Cloud.
• Design and implement Omni-Channel and Omni-Flow configurations to optimize customer service workflows and routing.
• Perform deployment, testing, and documentation of Salesforce features, enhancements, and integrations.
• Collaborate closely with product owners, engineering teams, and business stakeholders to define, clarify, and implement both functional and non-functional requirements for new and existing backlog items.
• Train and support end-users on implemented Salesforce features and planned solutions to ensure adoption and efficiency.
• Investigate, scope, and plan the implementation of assigned epics and backlog items, leveraging deep Salesforce platform expertise to model, document, and justify scalable, maintainable solutions.

Desired Outcomes

• Lead the migration from Legacy Chat to Enhanced Chat within Service Cloud and Sales Cloud, ensuring a seamless, scalable, and user-friendly transition for both customers and internal teams.
• Design, build, and deploy Enhanced Chat configurations, including Omni-Channel and Omni-Flow setups, to optimize response times, routing efficiency, and overall customer engagement.
• Execute deployment, testing, and documentation of Salesforce features, enhancements, and integrations, maintaining high standards of quality, performance, and compliance with best practices.

About you

• Minimum 5 years of hands-on experience with coding on the Salesforce Platform using Apex, Visualforce, Lightning / Aura Components, Javascript, HTML, REST/SOAP API etc.
• Minimum 2 years of hands-on experience creating Flows
• Minimum 2 years of experience with Omnichannel and Live Agent Chat
• Minimum 2 years of experience with Sales, Service Cloud

Required Education / Certificates / Experience

• Bachelor of Science or equivalent preferably in Computer Science / Computer Engineering / Electrical Engineering
• Salesforce Platform Developer I certification

Location: Remote

Type: Full-time

Experience: Minimum 2+ years

Start Date: Immediate

About the Role

We are looking for an experienced driven Outreach Specialist with a strong background in outbound appointment setting for digital marketing agencies. The ideal candidate has hands-on experience setting appointments for digital agencies providing services like Meta (Facebook) Ads and Google Ads, and has worked with international clients across various time zones.

You’ll be responsible for identifying, qualifying, and booking high-quality appointments with potential clients via email, LinkedIn, Instagram DMs, SMS, and other creative outbound channels.

Key Responsibilities

• Perform targeted outreach via LinkedIn, email, Instagram, SMS, and other platforms to generate qualified appointments.
• Build and maintain outbound prospecting funnels, systems and sequences.
• Craft and personalize outreach messages that resonate with business owners and decision-makers.
• Follow up with prospects using a multi-channel approach to increase show-up rates.
• Manage and update CRM tools (e.g. GoHighLevel, or similar).
• Collaborate closely with sales and marketing teams to align messaging and target market.

✅ Requirements

• Minimum 2+ years experience in a digital marketing agency (MUST HAVE).
• Proven track record of booking appointments for digital marketing services.
• Strong understanding of digital marketing services and how to position them.
• Experience handling outreach in international markets (USA, UK, Canada, Australia, etc.).
• Proficient in using tools like LinkedIn Sales Navigator, Lemlist, Instantly, Hunter.io, Apollo, GoHighLevel, etc.
• Excellent written and spoken English.
• Strong communication and persuasion skills.
• Highly organized, self-motivated, and goal-driven.

No freshers. No exceptions.

Must Have:

• Previous experience in business development within digital agencies, with a focus on lead generation, performance marketing, and paid media.
• 2+ years experience in a digital marketing agency

Preferred Qualifications

• Understanding of appointment show-up and closing funnel metrics.
• Comfortable working with KPIs and weekly targets.

Compensation

• Bonuses for hitting targets
• Long-term growth opportunity

How to Apply

Send the following to :

• Resume / CV
• Brief cover letter explaining your experience with Business Development, outreach & appointment setting for digital agencies

Application Integration Engineer -

Key Skills:

·        Knowledge of various Integrations approaches:

o  Native connectors

o  API – schema, design

o  ODBC

o  SFTP files

·        Experience integrating SaaS solutions.

o  Financial applications:

§ Ideally: Oracle NetSuite, Workday Adaptive

§ Nice to have: Coupa, Concur, Expensify, Avalara

o  CRM applications:

§ Ideally: Microsoft Dynamics

§ Nice to have: Salesforce, Hubspot Sales, various sales tools

·        Experience with key Microsoft Azure services: mainly data extraction (i.e., Data Factory), databases (SQL), storage (Data Lake), analytics 

·        Ability to work with data, including ETL

·        Nice to have - Knowledge of coding languages: Java script, XML, REST, etc.

·        Experience working with global teams

·        Ability to overlap some work hours with US EST/CT time

·        Solid communication skills

·        Proactive, takes initiative, outspoken

Experience

·        6 - 9 years

As an Account-based Marketing Specialist, you will be responsible to advance the existing opportunities for the sales team within a targeted account and specific contacts, and generate new prospects by planning, organizing, and executing marketing programs.

Responsibilities:

• Develop content for website copy, blog posts, and other forums, sales documentation, and product videos.
• Pursue and nurture leads until qualified.
• Learn the target market's pain points and dive deep into their niche.
• Set up meetings for outside sales with qualified prospects.
• Plan and execute the market strategies focused on product adoption and the overall success of the existing and prospective customers.
• Measure and report on the success of campaigns & optimize approach based on real-time analytics and data
• Create and implement pipeline acceleration programs and lead generation towards specific, targeted accounts and contacts.
• Improve marketing effectiveness by identifying opportunities through more effective audience segmentation, marketing techniques, and processes.
• Enhance the buyer journey as it relates to content development and inbound marketing efforts.
• Deliver training and tools to our sales team to help them be more efficient and effective.

Requirements:

• Previous experience ABM, Lead Generation, or digital marketing role.
• Hands-on experience executing an innovative and multi-part event and lead generation programs.
• Solid background in creating and implementing marketing campaigns that use live events webinars, digital advertising, and social networking.
• Experience in creating, launching email campaigns, and reporting its results.
• Considerable experience in developing and managing multiple marketing programs simultaneously.
• Proven experience in demand generation campaigns that target, segment, and list acquisition to build prospect lists.
• Knowledgeable of content marketing and inbound marketing to generate more qualified leads.
• Familiar with the technical sales cycle and can strategically use marketing communication to nurture leads, drive adoption, and accelerate growth.

Hello,

Greetings for the day !!!

We are hiring "Technical Support L1 - AD & Exchange" for one of the international MNC specialized into Hardware & Networking based @ Mumbai!!!

Position: Technical Support L1 - AD & Exchange

Employment Mode: Contract to hire (Full time opportunity)

Work Mode: Work from office

Shift: 24*7 Rotational Shift

Location: 

Mumbai - Andheri

Currently, we are looking for engineers who are skilled, passionate, driven, and a wee bit crazy (yes, crazy works! ) to join our tribe. The small tweaks you make, the processes you alter, the experiments you run, and the business decisions you drive will have reverberating effects on our ability to add value to our customers and keep them coming back for more.

Responsibilities:

• Work on cutting edge technical systems and seek to do things no one else has done before.
• Work with a group of people who believe in the utmost transparency and ethical practices.
• Work with full autonomy and high ownership of outcomes
• Add value to our user's life • Evolve as a professional through a learning and challenging journey.

Requirements:

• 4+ years of overall work experience, and a minimum of 2 years of experience in Android development
• Excellent knowledge of Java, Kotlin and Android eco-system
• Experience in software engineering best practices and design principles
• Prior experience in working on scalable Android App • Capable of handling web service integration - RESTful, JSON, SOAP, XML
• A focus and passion for Mobile UI & UX to make apps exciting for the user
• Excellent debugging and optimisation skills
• Rapid prototyping skills for getting product feedback
• Understanding of product development lifecycle
• Experience in React Native is a bonus

• This requirement is for an Inside Sales Experienced Professional

• Must have experience working with Customers with India/MEA/USA markets

• Proficient in Microsoft Office tools and applications.

• Prospect call preparation including company background research and other pertinent lead or prospect information

• Track and record opportunities into CRM daily; maintain a clean pipeline daily

• Work closely with the demand generation team to ensure quality and feedback,

• Qualify leads based on BANT parameters, Send proposal, Demo and take the deal to closure

• Understand target customers business needs, and accurately articulate OneDirects' value proposition at all level
  
  Qualifications:

  • Bachelor's degree or equivalent
  • MBA will be a plus
  • Previous experience into Inside Sales
  • Experience with lead generation, prospecting and CRM systems
  • Excellent Communication skills
  • Software/Solution Sales background is preferred
  • Revenue quota is a must
  • Self-starter
  • Must be a team player
  • Strong work ethic and sense of commitment is a MUST

Currently we have “Business Development Executive (BDE) – Recruitment” position with us for Hyderabad location.

Position : Business Development Executive – Recruitments

Experience : 2 – 4 Yrs

Location : Hyderabad

Notice Period : 0 - 10 Days (MUST)

Required Skills :

• Should have 2 - 4 yrs. of experience in Business Development into Domestic Recruitment process.

• Extensive experience in bringing new clients/business for the company by selling Company Services.

• Proven ability in Business development activities like - Cold Calling, Lead Generation (from Indian Market), clients follow ups, revenue generation, coordination, meeting with clients & regular client interactions.

• Should possess strong customer service skills.

• Must be able to create good presentations

• Must have excellent communication, Email, Negotiation & interpersonal skills.

• Should be willing to travel outside, if required.

• Should be willing to work from home, till the end of covid19 crisis & ready to travel client location, if required.

• Should be a Graduate or Post Graduate with good Oral & Written Communication skills.

NOTE : Please refer your friends/colleagues who are looking for change.