Client Servicing Executive

• We are seeking a highly motivated and result-oriented Business Development Executive (BDE) with 1-2 years of business development experience, including expertise in freelancing platforms like Fiverr, Upwork, Freelancer, and similar. This role is crucial in expanding our client base, fostering strong relationships, and ensuring smooth onboarding of new clients via these platforms.

Job Type: Full-time

Location: Adajan, Surat

Experience: 1 to 2 years

Salary: Based on experience and skills

Key Responsibilities:

• Identify and engage potential clients on freelancing platforms such as Fiverr, Upwork, and Freelancer.
• Create compelling bids and proposals to secure projects and build lasting client relationships.
• Manage client onboarding, documentation, and agreements with precision and clarity.
• Analyze trends in freelancing ecosystems to optimize client acquisition strategies.
• Collaborate with internal teams for seamless project execution.

Skills and Expertise:

• Proficiency in freelancing platforms for client acquisition and project bidding.
• Strong communication, organizational, and documentation skills.
• Goal-driven, self-motivated, and able to thrive in both team and independent settings.

Regards,

HR Manager

MacyMind

Company Overview 

Universal Transit is a leading auto transport company providing AI-powered car shipping solutions across the United States. Our services span nationwide car shipping with advanced technology, ensuring optimized, efficient, and cost-effective transport. Universal Transit prioritizes customer satisfaction and innovative service and is committed to transforming the auto transport industry through technology-driven solutions. 

Position Summary 

We are seeking a dynamic Sales Representative with proven sales experience in the U.S. market. While industry knowledge in auto transport is a plus, it is not required. We’re looking for someone with a strong sales background in any service-oriented industry who excels in client engagement and lead conversion. Proficiency in English at the C2 level, with a clear accent close to American, is essential as this role involves building rapport with a diverse U.S.-based client base. In this role, you’ll prospect for new business opportunities while managing and growing relationships with established clients. You’ll connect with key players in the automotive industry, including dealerships, rental car companies, and automotive auctions, to present our tailored solutions. 

Job Title: Sales Representative 

Location: Remote India (Initially for 3-6 months, then onsite in Bengaluru). 

Job Type: Full-time 

Compensation: Starting salary of $800 per month, plus a 10% commission on sales. With experience, there is the potential to earn up to $3,000 per month. 

Key Responsibilities 

• Actively seek out new business opportunities by making 100 + outbound calls daily, networking, and conducting online research to maintain a strong pipeline of potential clients. 
• Build lasting relationships with clients by understanding their needs and providing tailored transport solutions that fit their unique requirements. 
• Regularly engage with key clients, including automotive dealerships, dealership groups, wholesalers, auction houses, and insurance companies, to promote Universal Transit’s services. 
• Utilize CRM software to document client interactions, monitor sales activities, and keep customer information up to date. 
• Collaborate with the sales team to achieve sales targets and expand market reach through effective sales strategies. 
• Stay informed about industry trends, competitor offerings, and client needs to uncover potential sales opportunities and adapt approaches as needed. 
• Work closely with logistics and marketing teams to ensure smooth client onboarding, satisfaction, and retention. 
• Develop a comprehensive understanding of Universal Transit's services, technology, and industry practices to inform and advise clients effectively. 

Qualifications and Skills 

• Minimum of 2 years of experience in a sales role within the U.S. market, preferably in a service-based industry. 
• Fluent English speaker with C2-level proficiency and a clear, near-American accent. 
• Proven ability to generate leads, close deals, and establish strong client relationships. 
• Excellent verbal and written communication skills focused on clarity and building client rapport. 
• Strong organizational and multitasking abilities, capable of managing multiple leads and client requests simultaneously. 
• Self-motivated with a proactive approach to achieving sales goals. 
• Dedicated to understanding customer needs and providing outstanding service. 
• Sales-driven and persistent in pursuing new business opportunities. 
• Skilled at building and maintaining professional relationships. 
• Analytical and able to assess client needs and recommend suitable solutions. 
• Adaptable and flexible in approach to meet diverse client needs and shifting market demands. 

Based on experience, developers will be responsible for building various elements of a music app for an international client. Urgent requirement and immediate joining as project is already underway.

Skills:-

Javascript, HTML, CSS, Angular.

Responsibilities: -

• Developing and maintaining all server-side network components.

• Ensuring optimal performance of the central database and responsiveness to
front-end requests.

• Collaborating with front-end developers on the integration of elements.

• Designing customer-facing UI and Front-end services for various business
processes.

• Developing high-performance applications by writing testable, reusable, and
efficient code.

• Implementing effective security protocols, data protection measures, and
storage solutions.

• Running diagnostic tests, repairing defects, and providing technical support.

• Documenting Node.js processes, including database schemas, as well as
preparing reports.

• Recommending and implementing improvements to processes and
technologies.

• Keeping informed of advancements in the field of Front-end development.

Required Skills and Professional Expertise:

• Bachelor's degree in computer science, information science, or similar.

• Proven hands-on- experience on Software Development.

• At least one year of experience in Angular js.

• Hands-on-experience in designing application using  Angular js, HTML, CSS, Javascript.

• Profound insights of Angular (Class loading, Memory Management,
Transaction Management etc.)

• Experience in developing Web applications using at least one popular web
framework (MVC)

• Experience with test-driven development.

• Superb interpersonal, communication, and collaboration skills.

• Exceptional analytical and problem-solving aptitude.

• Availability to resolve urgent web application issues outside of business hours.

Responsibilities

• Will work with a team of test engineers to ensure the highest quality product delivery and define measurable metrics to gauge progress against objective QA goals.
• Set and drive expectations around quality for major releases grounded in solid customer impact and product understanding
• Understand how all elements of the system software ecosystem work together and develop QA approaches that fit the overall strategy
• Be responsible for development of test strategies and creation of appropriate test harnesses
• Oversee the development and execution of test plans and monitor and report on test execution
• Be a trusted partner for senior management to determine best solutions, help drive alignment and implement decisions throughout your team. 
• Generate and provide quality metrics for your area/application
• Collaborate with onsite managers on feature sprint planning and provide metrics on testing progress.
• Consistently maintain transparency with the work and identify potential risks during releases.

Basic Qualifications

• Bachelor’s degree in computer science, computer engineering or equivalent.
• 10+ years of industry experience.
• 5+ years of experience in hands-on testing and 3 years of experience as a manager.
• Experience managing senior test engineers
• Experience in Python
• Experience in automation testing
• Experience in managing resources and area ownership within a distributed and adaptable model.
• Strong knowledge in automated testing methods and technologies required, preferably with (Selenium, REST Assured, SoapUI)
• A solid engineering foundation indicated by a demonstrated understanding of product design, life cycle, software development practices, and support services.
• Experience with standard test, defect, and automation management tools such as HP ALM, JIRA, and Jenkins.
• As the team needs to develop continuous integration of the framework we are looking for someone with CI/CD Infrastructure experience.
• Proven track record to lead a team efficiently when working with tight deadlines across multiple projects while maintaining a balanced work environment.
• Experience coordinating teams across multiple sites and time zones
• Experience in delivering large releases to the customer through direct and partner teams.

Preferred Qualifications

• More than 3 years’ experience with scripting languages, such as Python.
• Experience with test automation tools and frameworks such as PyTest, Robot, and Postman.
• Experience with cloud environments such as GCP, AWS, and Azure.
• Experience with Kubernetes 
• Knowledge on testing open source applications
• Domain knowledge in Data Engineering.
• Strong organizational skills, ability to track multiple test executions.simultaneously and to be able to synthesize the results
• Experience in a SaaS environment that has an agile development process is a huge plus 
• Strong people management skills with a proven ability to hire and grow talented programmatic and user-level personnel
• Experience working closely with development and business teams to communicate problem impacts and to understand business requirements
• Experience in agile development methodologies with continuous integration

• Define and execute the recruitment strategy for our India hub
• Directly source high caliber technical talent using tools like LinkedIn, GitHub, StackOverflow to name a few
• Manage the end of the end recruitment process from direct sourcing, interviewing, and offer negotiation 
• Partner with a variety of hiring managers to create robust interview processes
• Articulate company culture and values throughout recruiting process
• Use data and metrics to measure our performance and provide insights on how we can improve our recruiting efforts 
• Build talent pools of candidates for key disciplines like Engineering and Product
• Develop and implement a delightful candidate experience
• Partner with our global Talent Team and work on key strategic projects 

• You’ve got extensive experience as an internal recruiter in a high growth tech company/startup 
• You have strong knowledge of the talent market in India and know where to source high caliber candidates from 
• Proven track record in direct sourcing for candidates using a variety of tools
• You are confident managing and advising stakeholders on how to approach building their teams
• Experienced in building and utilizing a variety of recruiting tools and channels
• Strong ability to work in a fast-paced, dynamic work environment
• Strong ability to work in a team environment
• Excellent written and verbal communication

The interview process for this role is: 

• 30m interview with one of our Talent Team or Recruitment Partners
• 1h interview with Operations Lead
• Final interview with our Leadership Team

We can be flexible with the structure of someone's circumstances or timescales require it for good reason, just let us know! 

Please reach out if you have any specific requirements so we can be as accommodating as possible for you.