Senior Node JS Developer

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About Us

Binocs.co empowers institutional lenders with next-generation loan management software, streamlining the entire loan lifecycle and facilitating seamless interaction among stakeholders.

Team: Binocs.co is led by a passionate team with extensive experience in financial technology, lending, AI, and software development.

Investors: Our journey is backed by renowned investors who share our vision for transforming the loan management landscape: Beenext, Arkam Ventures, Accel, Saison Capital, Blume Ventures, Premji Invest, and Better Capital.

What we're looking for

We seek a motivated, talented, and intelligent individual who shares our vision of being a changemaker. We value individuals dissatisfied with the status quo, strive to make improvements, and envision making significant contributions. We look for those who embrace challenges and dedicate themselves to solutions. We seek individuals who push for data-driven decisions, are unconstrained by titles, and value collaboration. We are building a fast-paced team to shape various business and technology aspects.

Responsibilities

• Be a part of the initial team to define and set up a best-in-class digital platform for the Private Credit industry, and take full ownership of the components of the digital platform
• You will build robust and scalable web-based applications and need to think of platforms & reuse
• Driving and active contribution to High-Level Designs(HLDs) and Low-Level Designs (LLDs).
• Collaborate with frontend developers, product managers, and other stakeholders to understand requirements and translate them into technical specifications.
• Mentor team members in adopting effective coding practices. Conduct comprehensive code reviews, focusing on both functional and non-functional aspects.
• Ensure the security, performance, and reliability of backend systems through proper testing, monitoring, and optimization.
• Participate in code reviews, sprint planning, and agile development processes to maintain code quality and project timelines.
• Simply, be an owner of the platform and do whatever it takes to get the required output for customers
• Be curious about product problems and have an open mind to dive into new domains eg: gen-AI.
• Stay up-to-date with the latest development trends, tools, and technologies.

Qualifications

• 3-5 years of experience in backend development, with a strong track record of successfully architecting and implementing scalable and high-performance backend systems.
• Proficiency in at least one backend programming language (e.g.,Python, Golang, Node.js, Java) & tech stack to write maintainable, scalable, unit-tested code.
• Good understanding of databases (e.g. MySQL, PostgreSQL) and NoSQL (e.g. MongoDB, Elasticsearch, etc)
• Solid understanding of RESTful API design principles and best practices.
• Experience with multi-threading and concurrency programming
• Extensive experience in object-oriented design skills, knowledge of design patterns, and huge passion and ability to design intuitive module and class-level interfaces.
• Experience of cloud computing platforms and services (e.g., AWS, Azure, Google Cloud Platform)
• Knowledge of Test Driven Development

Good to have

• Experience with microservices architecture
• Knowledge of serverless computing and event-driven architectures (e.g., AWS Lambda, Azure Functions)
• Understanding of DevOps practices and tools for continuous integration and deployment (CI/CD).
• Contributions to open-source projects or active participation in developer communities.
• Experience working LLMs and AI technologies

Benefits

By joining Binocs, you’ll become part of a vibrant and dynamic team dedicated to disrupting the fintech space with cutting-edge solutions. We offer a stimulating work environment where innovation is at the heart of everything we do. Our competitive compensation package, inclusive of equity, is designed to reward your contributions to our success.

Role Overview:

We are seeking a Tech Lead (5–14 yrs experience) to design, build, and scale the technology

foundation for our Support Excellence function. This role sits at the intersection of engineering,

product, and operations ensuring that our internal teams and, eventually, our end users

experience seamless, efficient, and data-driven support.

You will lead a small but high-impact team of engineers, own the support tooling roadmap, and

implement solutions that handle ticket triage, data quality issues, automation, and integrations

with our healthcare SaaS platform.

This is a hands-on technical leadership role ideal for someone who thrives on solving

operational challenges through technology, building frameworks from scratch, and enabling

customer-facing and internal support teams to scale effectively.

Key Responsibilities

1. Build & Enhance Support Platform:

● Own the engineering roadmap for support tooling — ticketing systems, triage workflows,

knowledge bases, and automation bots.

● Design and implement scalable support frameworks, ensuring fast triage, data-driven

escalation, and high-quality resolution.

● Integrate support tooling with product backend, CMS, and analytics systems to enable

context-aware assistance.

2. Technical Leadership & Delivery:

● Lead a small team of engineers (SEs and SSEs), providing guidance on design, architecture,

and coding standards.

● Stay hands-on with coding and reviews while enabling the team to deliver high-quality,

maintainable solutions.

● Partner closely with Program Managers and Business Analysts to translate requirements

into technical execution.

3. Automation, Data & AI-Driven Support:

● Implement automation workflows (bots, routing, notifications) to reduce manual load and

optimize SLA adherence.

● Drive the adoption of AI/ML solutions for ticket classification, triage, and predictive

resolution.

● Build analytics dashboards to track support KPIs (FRT, TTR, resolution quality).

● Partner with Product Managers, Designers, and Engineers to ensure delivery fidelity.

● Restore transparency and speed between business stakeholders and tech teams.

4. Cross-functional Collaboration:

● Work with Product, QA, Customer Success, and Ops to ensure support needs are captured

early in the roadmap.

● Serve as the engineering voice in discussions on escalation flows, release readiness, and

customer-facing support enablement.

● Collaborate with content and ops teams to power self-service experiences (knowledge

bases, FAQs, in-app help).

5. Documentation & Knowledge Management:

● Maintain technical documentation for support tooling, workflows, and integrations.

● Contribute to knowledge bases (internal + external) alongside ops and content teams.

● Foster a documentation-first culture to enable faster onboarding and smoother

collaboration.

What We’re Looking For

Must-Have

● 5–7 years of experience in software engineering, with at least 2+ years in a senior/lead

role.

● Proven track record in building internal platforms, support tools, or automation systems.

● Strong technical skills: Python/Node/Java, SQL, cloud services (AWS/GCP), and integration

experience with ticketing/support platforms (e.g., Zendesk, Freshdesk, ServiceNow, Jira

Service Management).

● Experience leading small teams and owning delivery from design → build → release.

● Excellent problem-solving skills with a bias for execution in fast-paced environments.

Nice to Have

● Exposure to SaaS or healthcare platforms with multi-tenant architecture.

● Familiarity with AI/ML-driven support solutions (classification, prediction, NLP chatbots).

● Hands-on experience with support metrics and dashboards (CSAT, SLA adherence, TTR).

● Knowledge of documentation frameworks (Confluence, Notion, Git-based wikis).

 We are currently seeking a highly skilled and experienced PHP Developer to join our talented team. As a PHP Developer, you will play a crucial role in designing, developing, and maintaining our web-based applications and websites. Your expertise in PHP programming, along with your in-depth knowledge of GIT, MYSQL, and Redis, will be essential in ensuring the success of our projects.

Responsibilities:

- Collaborate with the development team to design and implement robust and scalable PHP-based applications.

- Utilize GIT for version control, ensuring smooth collaboration and efficient code management.

- Work with relational databases, primarily MYSQL, to handle data storage and retrieval effectively.

- Implement Redis for caching and improving application performance.

- Collaborate with front-end developers, leveraging your basic knowledge of HTML and CSS to integrate the back-end functionalities seamlessly.

- Write clean, efficient, and well-documented code that follows best practices and coding standards.

- Troubleshoot and resolve issues in existing PHP applications, ensuring optimal performance and functionality.

- Stay up-to-date with the latest PHP trends, tools, and technologies to continuously improve development processes.

Requirements:

- 3 to 8 years of professional experience as a PHP Developer.

-Strong Knowledge in Core PHP is mandatory

- Proven expertise in PHP programming, with a strong portfolio showcasing your previous work.

- Solid understanding and experience with GIT for version control.

- Proficiency in working with MYSQL and handling complex database queries.

- Familiarity with Redis for caching and performance optimization.

- Basic knowledge of HTML and CSS for seamless collaboration with front-end developers.

- Strong problem-solving skills and the ability to work independently or as part of a team.

- Excellent communication and collaboration skills to effectively work with cross-functional teams.

- Bachelor's degree in Computer Science, Software Engineering, or a related field (preferred but not mandatory).

Person should have strong knowledge in -

1. Core Java,

2. JSP

3. Spring Framework,

4. Spring Boot,

5. SOAP and REST Webservices

6. Application Security.

Person should have 4 to 6 Years of work experience in Java and the above-mentioned related technology.

Person should have good Oracle Database knowledge and have good communication skills.

Having work experience in BFSI domain will added advantage

Person needs to work from Mumbai location and also available to join the office

Neokred is a FinTech company based in Bangalore and an ISO 9001 | 27001 & 20000-1 and PCIDSS certified firm in Information and Data security. The company builds Consumer Tech for Financial Infrastructure stack to provide curated versions of embedded banking in the payment ecosystem. We've created a platform which enables Corporates, Banks, FinTech’s, Retail Companies, and Start-ups to launch their own banking services or financial products, such as issuance of co-branded cards, facilitating lending, and virtual bank accounts and KYC for their customers or employees with the help of low code plug and play technology stack.

BRIEF DESCRIPTION OF THE ROLE:

We are looking for an analytical, result driven Senior Java Developer who will use his or her understanding of programming languages and tools to build and analyse codes, formulate more efficient processes, solve problems, and create more seamless experience for users. 

Your KRAs will include the following:

• You will design, build, and own APIs and Services, which will be the core of the product.
• You will participate in continuing education and training to remain current on best practices, learn new programming languages and better assist other team members.
• You will part of developing ideas for new programs, products or features by monitoring industry developments and trends.
• You will have to take lead on projects, compile and analyse data, processes, and codes to troubleshoot problems and identify areas of improvement. 

YOU SHOULD POSSESS: 

• Minimum 4+ years of experience with Proficient understanding of Java, Hibernate, Springboot.
• luency in JAVA, Operating System may be required and Experience on Database such as MySQL or Postgre SQL.
• Proficiency with Springboot, Spring Security and Hibernate.
• Strong understanding of Computer Science Fundamentals, Data Structures and Algorithms, SOLID Design Principles and REST Patterns.
• Focus on efficiency, user experience and process improvement. • Excellent project and time management skills.
• Strong problem solving and communication skills.
• Ability to work independently or with a group. 

Qualifications and Skills

• Strong knowledge of Core PHP, Shopify, Magento.
• Good knowledge of any PHP framework ( CodeIgniter and CakePHP )
• Hands-on experience one PHP framework
• Good analytical & communication skills.
• Must be proficient in PHP, MySQL, CSS, HTML, Javascript, AJAX, XML
• Should have excellent written communication skills (English)
• Must have the capacity to work independently and also as a part of a team
• Must have dedication and commitment towards work.