Software Engineer

ROLES AND RESPONSIBILITIES:

The Manager/Deputy Unit Manager – Dialer Ops serves as the functional owner of dialer performance across DMS portfolios. The role independently manages end-to-end dialer operations, leads performance optimization, and drives analytical insights to strengthen calling effectiveness. This position acts as a bridge between tactical execution and strategic decision-making, ensuring that dialer efficiency, compliance, and penetration targets are consistently met. The role requires strong domain expertise, analytical rigor, and cross-functional collaboration.

KEY RESPONSIBILITIES:

Dialer Strategy & Execution:

• Manage end-to-end execution of multiple dialer campaigns across various DMS delinquency buckets (X, 30+, 60+, 90+, etc.).
• Develop and execute segmentation-based calling strategies as guided by the business and senior leadership.
• Conduct deep-dive diagnostics on dialer logs, routing, pacing logic, and campaign-level performance.

Performance Optimization & Analytics:

• Analyze daily/weekly dialer metrics and highlight performance trends, gaps, and improvement opportunities.
• Implement dialing strategy enhancements—attempt logic, retry cycles, skill routing, and call distribution.

Compliance & Governance:

• Conduct rigorous audits of calling lists, exclusion logic, DND filters, opt-outs, customer consent, and allowed calling windows.
• Ensure adherence to regulatory guidelines, internal audit standards, and risk controls.
• Maintain robust documentation of campaign changes, SOP updates, and version logs.

Cross-Functional Coordination:

• Collaborate with Operations for workforce alignment, agent readiness, and campaign prioritization.
• Work with Tech teams to resolve dialer issues, API failures, latency lags, and integration errors.
• Partner with Quality and Policy teams to align operational execution with business rules.
• Coordinate with MIS teams for data validation and report automation.

Reporting & Governance:

• Prepare and publish daily/weekly/monthly MIS reports, dashboards, and analytical presentations.
• Present dialer performance during weekly business reviews and highlight key insights or areas requiring action.
• Track KPI dashboards for leadership, including connect %, agent utilization, penetration, drop %, and productivity metrics.

IDEAL CANDIDATE:

Domain & Technical Expertise:

• Strong understanding of Collections, DMS frameworks, delinquency buckets, and customer treatment strategies.
• Hands-on experience with enterprise-grade dialer systems (Genesys / Avaya / Aspect / Ameyo / NICE / Five9).
• In-depth knowledge of dialer modes (predictive, preview, progressive), pacing logic, call blending, and routing principles.
• Working knowledge of CRM systems, CTI integrations, and lead management platforms.

Analytical & Reporting Skills:

• Advanced Excel skills (Power Query, Pivots, Index/Match, Nested formulas, Data modeling).
• SQL proficiency preferred for data extraction, query building, and troubleshooting.
• Ability to interpret large data sets and convert findings into actionable insights.

Execution & Problem-Solving Skills:

• Strong troubleshooting ability to resolve dialer failures, configuration errors, and performance bottlenecks.
• High execution discipline with the ability to manage multiple campaigns simultaneously.
• Strong decision-making capabilities under operational pressure.

Communication & Stakeholder Management:

• Ability to collaborate effectively with cross-functional teams (Ops, Tech, Analytics, Compliance).
• Strong documentation, reporting, and presentation skills.
• Ability to translate analytical findings into business-friendly recommendations.

Eligibility-

• Open to employees in GB03A / GB03B as per mobility and internal movement guidelines.
• Must have completed minimum tenure requirements as defined by HR.
• No active performance improvement plan or disciplinary action.
• Consistent performance ratings and adherence to compliance norms.

PERKS, BENEFITS AND WORK CULTURE:

Our people define our passion and our audacious, incredibly rewarding achievements. The company is one of India’s most diversified non-banking financial companies, and among Asia’s top 10 Large workplaces. If you have the drive to get ahead, we can help find you an opportunity at any of the 500+ locations we’re present in India.

Job Title: Big Data Engineer (Java Spark Developer – JAVA SPARK EXP IS MUST)

Location: Chennai, Hyderabad, Pune, Bangalore (Bengaluru) / NCR Delhi

Client: Premium Tier 1 Company

Payroll: Direct Client

Employment Type: Full time / Perm

Experience: 7+ years

Job Description:

We are looking for a skilled Big Data Engineers using Java Spark with 7+ years of experience in Big Data / legacy platforms, who can join immediately. Desired candidate should have design, development and optimization of real-time & batch data pipelines experience in Big Data environment at an enterprise scale applications. You will work on building scalable and high-performance data processing solutions, integrating real-time data streams, and building a reliable Data platforms. Strong troubleshooting, performance tuning, and collaboration skills are key for this role.

Key Responsibilities:

·      Develop data pipelines using Java Spark and Kafka.

·      Optimize and maintain real-time data pipelines and messaging systems.

·      Collaborate with cross-functional teams to deliver scalable data solutions.

·      Troubleshoot and resolve issues in Java Spark and Kafka applications.

Qualifications:

·      Experience in Java Spark is must

·      Knowledge and hands-on experience using distributed computing, real-time data streaming, and big data technologies

·      Strong problem-solving and performance optimization skills

·      Looking for immediate joiners

If interested, please share your resume along with the following details

1)    Notice Period

2)    Current CTC

3)    Expected CTC

4)    Have Experience in Java Spark - Y / N (this is must)

5)    Any offers in hand

Thanks & Regards,

LION & ELEPHANTS CONSULTANCY PVT LTD TEAM

SINGAPORE | INDIA

 Your role as Business Development Executive:

 ● Buildandmanageaportfolio of partners by acquiring new and growing existing ones.

● Developadeepunderstanding of the industry, the respective market, and

 competitive analysis.

 ● MeetandexceedteamKPItargets and business objectives.

 ● Supportnewandexisting clients via email, phone or chat

 ● Negotiate the terms of each partnership based upon the existing rebate structures.

 ● Generateideas to increase lead generation and conversion.

 ● Identify business opportunities, potential clients and VIP customers and negotiate in

 order to create profitable accounts through identifying needs within the FX industry.

 ● Ensurepartner satisfaction by maintaining a professional relationship, handling and

 following-up on issue resolutions and catering to Partner needs.

 ● Directing partners to a specific outcome through company approved communication

 channels.

 ● Educatepartners on the Company’ platforms and websites, proactively offering new

 tools and features to partners.

 Requirements:

 1. Minimum2yearsof experience in account management, client relationship or any

 relevant client facing roles within the financial services industry.

 2. Sales-driven and motivated personality to achieve KPIs on a weekly / monthly /

 quarterly basis.

 3. Strong client-facing and communication skills.

 4. Ahunter &entrepreneur mindset with the ability to grow business sales;

 5. Strong business acumen, project management abilities, and negotiation skills.

 6. Proven ability to develop and implement a strategic business expansion plan.

 7. Excellent verbal and written communication skills, including facilitation of group

 presentations.

 8. Ability to work on own initiative, expand and generate business.

 9. Ability to work under pressure, face constant challenges, adapt to changes

Job Sector: IT, Software

Job Type: Permanent

Location: Sholinganallur (Chennai)

Experience: 6 -9 Years

Salary: 14 – 20 LPA

Education: Any Graduate

Notice Period: Immediate

Key Skills: RServer installation, RS connect, Rstudio, RShiny installation/Hosting, Linux, ldap/AD, Rstudio/RSconnect setup.

CV submission closing date: 31/07/2021

Contact at triple eight two zero nine four two double seven

Required Skills:

The person needs to be familiar with Linux, ldap/AD, Rstudio/RSconnect setup, along with R programming.  RServer installation, RS connect, Rstudio, RShiny installation/Hosting is more important; Along with R development experience will be great.

What is Hitwicket?

Hitwicket is a strategy-based cricket game played by over 3 million diverse groups of players across the world!! Our mission is to build the world’s best cricket game & be the first mobile Esports IP from India!!  

We’re a Series A funded Technology startup based in Hyderabad and co-founded by VIT alumni. We are backed by Prime Venture Partners, one of India’s oldest and most successful venture funds - https://primevp.in/">https://primevp.in/

Hitwicket Superstars won the First prize in Prime Minister’s AatmaNirbhar Bharat App Innovation Challenge, a nation-wide contest to identify the top homegrown startups who are building for the Global market; Made in India, for India & the World!

What is next?

With the phenomenal success of our Cricket Game, we are now entering into the world of Football, NFTs & Blockchain gaming! We are assembling a team to join us on our mission to make something as massive as PUBG or Clash of Clans from India. - 

How are we unique?

• 1st Place (Gaming) - Prime Minister’s Atma Nirbhar App Challenge
• Selected among the 'Top Gaming Startups in Asia' for the inaugural batch of Google Games Accelerator program 2018 in Singapore
• Selected among the 'Global Top 10 Startups in Sports Innovation' by the HYPE, UK, competition was held at the University Olympic Games in Taiwan
• "Best App" Award presented by the IT Minister at HYSEA Annual Product Sumit

Our work culture is driven by speed, innovation and passion, not by hierarchy. Our work philosophy is centered around building a company like a 'Sports Team' where each member has an important role to play in the success of the company as a whole.

It doesn't matter if you are not a cricket fan, or a gamer, what matters to us are your Problem-solving skills and your Creativity.

Join us on this EPIC journey and make memories for a lifetime!

Watch us:

https://youtu.be/Q3arlzDf2KY">Hitwicket Superstars Launch - IGDC 2022 - https://yourstory.com/2022/10/keerti-singh-kashyap-reddy--india-cricket-web3-hitwicket">YourStory -  https://play.google.com/console/about/weareplay/">Hitwicket Story - https://youtu.be/K16vvQt6sAM">Ms Keerti Interview on NDTV

https://discord.gg/aTnZswv9">Hitwicket Discord Global Community - https://youtube.com/channel/UCQ_0a_kBzap0nJySx668Ekg">Youtube - https://www.linkedin.com/company/metasports-media/">Linkedin - https://twitter.com/HitwicketGame">Twitter - https://instagram.com/hitwicketsuperstars">Instagram - https://m.facebook.com/HitwicketSuperstarsCricketGame">Facebook - https://www.reddit.com/r/hitwicketsuperstars?utm_medium=android_app&;utm_source=share">Reddit - https://superstars-35181.medium.com/">Medium

Antier, a leading brand in Crypto Assets Management, is looking for a Golang Developer capable of writing custom blockchains and have good knowledge of C++ or Rust / Golang.

Antier – a leading blockchain development company – harnesses the power of blockchain and other technologies like distributed ledger and smart contracts to build scalable, asset agnostic applications such as white label exchange platforms (centralized, decentralized and P2P), smart wallets, ICO, STO, tokens and other enterprise blockchain solutions development. Our experts follow design thinking-driven approach to identify blockchain use cases and create intelligent strategies around the same to accelerate your deployments. Together, we are decentralizing the world by combining our deep domain expertise and rich experience to deliver blockchain solutions at enterprise scale. 

Experience: 1-4 years

Required Skills: 

1. Able to write programs with a compiled language (C/C++, Go, or Rust)
2. Must have knowledge of SQL Database programming.
3. Degree or equivalent in Software Engineering.
4. Problem-solving skills.
5. Excited to learn and develop blockchain technology (No experience yet? No problem!)
6. Possess a strong sense of ownership in your work, which drives you to find ways to do things better and faster.
7. Always up-to-speed on the latest technologies.
8. Constantly on the lookout for new and innovative ways to solve complex problems through rigorous experimentation.
9. Your communication style is open, transparent, and direct, and you consistently work in tight collaboration with your teammates.
10. Always open to feedback, new ideas, and opportunities for self-improvement.
11. Ability to work independently as well as collaborate with a small team of developers on various work streams and guide them on development tasks, perform code reviews and ensure design and coding are adhering to architectural standards.

We harness the potential of varied Blockchain platforms to deliver innovative enterprise grade blockchain solutions that make a difference. Get a chance to explore  a completely new environment of working.

• Experienced software developer with extensive knowledge of software development and agile methodologies, building responsive web applications using PHP, HTML/CSS, AngularJS, Web Services, and. NET.
• Good to have Healthcare domain experience.
• Ability to clearly understand requirements and translate them to software.
• Review business requirements, identify gaps, and assist in authoring functional design documents.
• Analytical mind with problem-solving aptitude.
• Proactive and self-starter requiring minimal supervision, who can collaborate with multiple stakeholders in the company.
• Proficiency in relational databases like MySQL, MS SQL Server, and/or Oracle and web servers like IIS/Apache.
• Knowledge of cloud technologies (AWS, Azure, Google cloud), container, and virtualization will be a big plus.
• Familiarity with Continuous integration (Jenkins/Hudson), automated testing, and version control (GitHub, SVN).
• Knowledge of 3 rd party libraries and APIs, modern frameworks and design patterns, and test automation tools for Unit and Performance testing.
• Awareness of secure coding practices and standards.
• Knowledge of Single-Sign-On using OAuth 2.0/SAML/OID/JWT would be a definite plus. Above all, you should love to build and ship products that real people use every day!

Roles and responsibilities:

• An ideal candidate will exhibit the following traits:
• Manage and support the existing development platform on PHP and AngularJS
• Adapt and work on distributed technology stacks.
• Implement multi-tenancy scalable architecture
• Work with BAs to define or elaborate business software requirements.
• Design and build responsive and usable interface (UI/UX) for mobile applications through appealing, visual design.
• Take ownership of product features and work closely with stakeholders to ideate and rapidly release minimum viable product or mobile app solutions across healthcare products.
• Extensive experience with SDLC phases including Agile methodologies.
• Assist in designing client-side and server-side architecture.
• Perform code reviews, validation, and verification testing.
• Knows the use of version control software (GIT).
• Document technical design and unit test plans.
• Provide technical support to US customers during production issues
• Must have experience in working with multiple & small teams.
• Evaluate security and regulatory requirements.
• Proactively communicate in providing status reports and report blockers.
• Debug code, solve incidents and defects.
• Develop well-managed, high-quality, scalable and reusable code.
• Should have excellent English (both verbal and written) skills.
• Should have excellent interaction and client communication skills.
• Solve technical challenges and take pride in their solutions and code.

• Develops a system to account for financial transactions by establishing a chart of accounts; defining bookkeeping policies and procedures.
• Plan accounts strategy for all the group companies and units.

• Maintains historical records by filing documents.
• Maintain an accurate record of financial transactions.
• Maintains records of financial transactions by establishing accounts; posting transactions; ensuring legal requirements compliance.
• Maintains subsidiary accounts by verifying, allocating, and posting transactions.
• Maintain - Journal Vouchers, Ledger, Cashbook, Trading Account, P&L Account, and Balance Sheet.
• Reconciliation of accounts - Bank, and account reconciliation.
• Handle payroll in a timely manner

• Prepares financial reports by collecting, analysing, and summarising account information and trends.
• Monitor any variances from the projected budget.
• Increase productivity by developing automated reporting/forecasting tools.

• Complies with central, state, and local legal requirements by studying requirements; enforcing adherence to requirements; filing reports; advising management on needed actions.

• Experienced in handling international purchase and sales.
• Advising on investment activities and provide strategies that the company should take
• Analyze costs, pricing, variable contributions, sales results and the company’s actual performance compared to the business plans.

• Years of Relevant Experience- 5+
• Education & Work experience- We prioritize skills over degrees but Bachelor’s degree in accounting, finance, or related field.
• Software and Applications- Microsoft Excel- High Level Proficiency, Quickbooks, ZohoBooks, Tally ERP or other applications.
• Skills- Advanced Mathematical Skills, Strong fluency with Excel formulas and functions, Strong analytical and data gathering skills.
• Should have experience in: Handling accounting in a Group company and multi-business scenario example, e-commerce, consulting, hospitality, investments and VC.
• Qualities & Capabilities-
• Strong knack for details.
• Produce work with a high level of accuracy.
• Professionalism and organisation skills.
• Very procedure oriented.
• Tech friendly, and quick to learn.

Requires a bachelor's degree in area of specialty and experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. A degree of creativity and latitude is required. Typically reports to a supervisor or manager.

Designs, develops, and implements web-based Java applications to support business requirements. Follows approved life cycle methodologies, creates design documents, and performs program coding and testing. Resolves technical issues through debugging, research, and investigation.

Additional Job Details:

Strong in Java, Spring, Spring Boot, REST and developing MicroServices.

Knowledge or experience , Cassandra preferred

Knowledge or experience on Kafka

Good to have but not must

Good to know:

Reporting tools like Splunk/Grafana

Protobuf

Python/Ruby