Software Engineer

Key Responsibilities

The Mobile Lead Developer with a minimum of 3-6 years of experience to develop a React Native Mobile App

Job Overview

The primary role of this position will be to develop rich Mobile/Web applications for a new Reillo product.

Primary Skills

·        Experience with popular application development frameworks such as React Native with excellent JavaScript, Typescript, ES6 or greater, HTML5, and CSS development skills

·        Experience in iOS and Android Application development

·        Experience with modern front-end build pipelines and tools such as Webpack

·        Solid understanding of MVC, stateless APIs, Redux and building RESTful APIs

·        Experience on tools like Jest or React Testing Libraries

·        Familiarity with code versioning tools such as Git

·        Ability to communicate effectively and make effective presentations

·        Experience with ReactJS for Web App development will be an added advantage.

• Analyze complex data sets to identify trends, patterns, and insights to drive business decisions.

• Collaborate with cross-functional teams in an Agile environment to define and implement data-driven solutions.

• Create and maintain detailed reports and dashboards to track key performance indicators (KPIs).

• Work closely with product owners, developers, and stakeholders to ensure data requirements are met effectively.

• Utilize Jira for task management, sprint planning, and tracking project progress.

• Provide guidance and mentorship to junior team members in data analysis techniques and best practices.

·        Good experience & strong knowledge in Python programming with Object Oriented Programming methodologies

·        Good experience & knowledge in web/mobile application UI automation & related tools/packages (like selenium/appium)

·        Good exposure to different testing methodologies & QA exposure and any standard test framework (like pytest, unittest etc)

·        Very good in analytical & logical thinking on different perspectives. Ability to handle challenges & resolve blockers independently

·        Self-driven, Accountability and ownership of problems to achieve team goals & ability to contribute independently 

·        Good team player & proactive in giving new ideas/suggestions/solutions & constructive analysis of team member’s ideas 

·        Hands on experience with different tools - Testing tool, Version Control systems (Git), Test Management Software, Bug Tracking software and CI tools (Jenkins etc.)

Korevariance is looking for a detail-oriented individual to join us as a Remote Data Entry Operator. This is a Full Time/ Part Time Position, This position is for anyone in the United States and Canada, You can work from home and your phone or Tablet with us. We are seeking a detail-oriented data entry operator to compile, capture, and maintain our digital database. As a data entry operator, you will be required to compile, merge, and format documents for data entry, check documents for errors, input data update the database, and manage the digital filing systems. To be a successful data entry operator, you should possess excellent typing skills and be attentive to detail. Skilled data entry operators should be able to quickly identify data errors and demonstrate precision in their work.

Responsibilities:

Gathering, collating, and preparing documents, materials, and information for data entry.

Researching to obtain information for incomplete documents and materials.

Creating digital documents from paper or dictation.

Reviewing all documents and information for accuracy and informing the supervisor of any errors or inconsistencies.

Capturing data into digital databases and performing regular backups.

Updating and maintaining databases, archives, and filing systems.

Monitoring and reviewing databases and correcting errors or inconsistencies.

Generating and exporting data reports, spreadsheets, and documents as needed.

Performing clerical duties such as filing, monitoring office supplies, scanning, and printing as needed.

Requirements:

Excellent typing abilities.

Excellent time management and multitasking abilities.

Proficiency in data capturing and office management software such as MS Office and Google Suite.

The ability to manage and process high volumes of data accurately.

Good understanding of databases and digital and paper filing systems.

Knowledge of administrative and clerical operations.

A keen eye for detail and the ability to concentrate for extended periods.

Excellent verbal and written communication skills.

We've Got The Perks:

Work from Home

Paid Training

Incentives for Bilingual Spanish Speakers

Full-time and Part-time options are available

New 32-hour Full-time work week available (benefit eligible)

Full-time employees are eligible for Medical, Dental, Vision, Life Insurance, Supplemental Benefits, and 401K

Flexible scheduling

Growth opportunities

Software Languages: Advanced knowledge of JavaScript, C#, ASP.Net and SQL Server.

Job Responsibilities:

• Gain a clear understanding of customers' businesses and requirements;
• Plan execution methodology and identify fulfillment plan to address the requirements;
• Full lifecycle application development
• Designing, coding and debugging applications.
• Software analysis, code analysis, requirements analysis, software review, identification of code metrics, system risk analysis, software reliability analysis
• Support, maintain and document software functionality
• Programming analytical skill with highly logical and analytical approach
• Manage documentation by working with other teams and consolidating all required types of reports for future use and test case scenarios.
• Ability to visualize data, concepts and work flows to create diagrams, charts and illustrations to supplement documentation.
• Maintain quality service by establishing and enforcing organization standards.
• Maintain professional and technical knowledge by benchmarking state-of-the-art practices.
• Timely reporting to provide visibility of performance to goal.
• Be data driven and flexible to changes with a natural passion for problem solving.
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

Key Skills required: 

• 4+ years of rich experience in the software development with advanced knowledge of JavaScript, C#, ASP.Net and SQL Server.
• A self-starter with the ability to work independently and as part of a team.
• Ability to work well in a results oriented environment with firm deadlines;
• Ability to perform multiple tasks effectively while being results-driven and patient
• Able to work both independently and as part of a team
• High degree of attention to detail and trustworthiness
• Strong analytical skills
• Capable of making timely, independent decisions
• Excellent oral, written and interpersonal communications skill
• Ability to think outside the box and generate and implement new ideas.
• Natural interest in team building and leadership with coaching/training skills.
• Excellent organizational skills

NewGlobe supports visionary governments to transform public education systems, the cornerstone of a prosperous, equitable, and peaceful society.

With a comprehensive system transformation platform and data-driven educational services, NewGlobe delivers rapid and dramatic improvements in learning outcomes at state and nationwide scale. Through building impactful partnerships and programmes, NewGlobe ensures that all children have access to an education that will develop their full potential and create a foundation for growth and prosperity.

NewGlobe leverages more than a decade of educational experience and proven impact in integrated school management, teacher professional development, instructional design innovation, technological system support, child-centered classroom practice, and parent engagement -- all grounded in learning science -- to ensure each teacher is empowered to engage children in transformational learning, and all children have the opportunity to develop to their full potential. Every day, NewGlobe supports governments to solve what were once seen as intractable problems, and by doing so, ensures this generation will be able to grow up to lead more fulfilled lives, while simultaneously building economic prosperity for themselves, their communities, and the globe.

NewGlobe’s high-touch, intensive professional development programs, along with integrated school management, teacher support, and assessment software, enable schools to succeed. NewGlobe works within state and national curriculum and syllabi, ensuring all children are empowered to learn their own history, and master local content, while being globally competitive in mathematics and languages. The science of behaviour change and the science of learning is at the foundation of all programming.

NewGlobe works with urgency because youth quickly becomes adulthood and relentlessly because improvement requires continuous problem-solving. NewGlobe is honoured to serve and to help rebuild trust in public systems.

NewGlobe’s work is all encompassing and will challenge you to use your full mind, and heart, each day. We need bright minds who want to be part of building a new globe -- a more equitable globe -- to join us.

Technology plays a critical role enabling us to provide transformative education at massive scale in highly resource constrained environments. This is one of the key elements that gives us the ability to deliver radically impactful programmes, creating brighter futures for a generation of children across the world each day. Technology spans several key functions, including product management, business intelligence, software development and IT operations.

Working with us, passionate technologists have a chance to directly change the world. No kidding.

The software development department handles all aspects of delivery related to our custom software applications and services - everything that it takes to turn an idea into working software and delivering value to our users. The department is structured into cross-functional, self-organising teams that work together on projects, short and long, alongside product designers and key business stakeholders.

We are looking for a full time Full-Stack Engineer, Software Development to be part of one of our Hyderabad-based cross-functional software development teams, helping to build the software that powers our educational offering. The ideal candidate will have a strong customer focus, a track record of delivering high-quality products in a continuous delivery environment, and an appreciation for clean and simple code. NewGlobe especially values “T-shaped” team members – individuals with expertise in a particular area, but an interest in working across all parts of the technology stack and aspects of delivery.

• Design, implement, and support new products and features
• Ensure software is built with an eye towards quality, maintainability, and scalability
• Collaborate with project sponsors to elaborate requirements and facilitate trade-offs that maximise customer value
• Work with product and development teams to establish overall technical direction and product strategy

• BA/BS in Computer Science or related technical field
• 2+ years of enterprise software development experience in C#, especially .NET Core, and relational databases, especially MS SQL Server and Vue.js in the front end.
• Ability to function well in a fast-paced, informal environment where constant change is the norm and the bar for quality is set high
• Familiarity with continuous delivery practices and tools (e.g Jenkins, Bamboo, GoCD, Octopus)
• Experience in any of the following areas are a plus (and interest a must):

                    Test-Driven Development (TDD) and Behaviour Driven Development (BDD)

                    Cloud environments (esp. AWS) and Containerisation (Docker)

                     Web stacks associated with single-page applications (SPAs) and progressive web applications (PWAs)

                     Other languages and ecosystems (e.g. NodeJS, Ruby, functional languages, NoSQL DBs)

• NewGlobe is a strong supporter of open source projects – familiarity with OSS projects is a plus; contributions to open source projects is a big plus

• A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, set targets, engage others, and do whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
• A networking mastermind – You excel at meeting new people and turning them into advocates. You communicate in a clear, conscientious, and effective way in both written and oral speech. You can influence strangers in the course of a single conversation. Allies and colleagues will go to bat for your ideas.
• A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, NewGlobe works in volatile, low-resource communities and runs on fees averaging just $6 a month per pupil. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand. Every dollar you spend is a dollar our customers, who live on less than $2 a day, will have to pay for.
• A customer advocate – Our customers – these families living on less than $2 a day per person – never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their customer benefit, experience, and value.
• A life-long learner – You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed today.

Call Reception and Ticket Logging: Responsible for:

• Ensuring calls are answered professionally
• Ensuring that the relevant information is collected from a customer
• Ensuring that the correct level of priority is agreed with the customer
• Ensuring that the ticket is assigned to the correct engineer
• Ensuring that the engineer is aware that there is a new ticket assigned to their queue
  
  SLA Management: Responsible for:
• Ensuring that appropriate attention is paid to P1s
• TPMs engaged immediately for engineer dispatch to the site where applicable
• The customer is forwarded to an engineer for a possible remote fix
• Ensuring that all tickets are managed in line with SLAs
  
  Jeopardy Management: Responsible for:
• Ensuring that the ticket is managed in line with Company’s jeopardy management process
  
  Escalation Management: Responsible for:
• Ensuring that the ticket is escalated appropriately in line with Company’s escalation process
• Provide 1st line escalation to customers and channels (referring to Jeopardy and Escalation Manager)
• Provide 1st line escalation into TPM (referring to Jeopardy and Escalation Manager)
• Responsible for advising Service Centre Manager of any missing information in the knowledge database
  
  Communication Responsible for:
• Customer Communication
• Ensuring that the customer is updated regularly throughout the duration of the ticket
• Ensuring the quality of ticket input is of a high standard
• Ensuring that key internal contacts are advised of any issues
• Responsible for reading, understanding, and complying with Company’s Information Security policies.

FORMAL EDUCATION AND TRAINING

• Educated to an A-level minimum, with higher education qualification (degree or equivalent preferred). Alternatively, relevant and proven Industry experience would be accepted
• Industry or relevant business qualifications and accreditations would be desirable
• Proficiency involved in working in the service industry, with particular emphasis placed on customer focus issues.
• Ability to form close working relationships with the customer community, sub-contractors
• Excellent client-facing communications skills
• A Self-motivated team player with excellent interpersonal skills
• An outgoing individual willing to participate as part of a small and flexible team
• in European languages would be an advantage
• ITIL Foundation / ITIL v3 Foundation
• Overall telecommunications knowledge with an appreciation of the Nortel / Avaya / Genesys / AWS Product Sets

Key Competencies

• Customer Focused
• Relationship Building and Maintenance
• Decision-Making Ability
• Inspiring Communicator
• Initiating Action
• Personal Responsibility

Advising students & parents with concern to different career opportunities post 12th grade & graduation, helping them to overcome the difficulties & dilemma in opting for the preferred career options.