SEM Executive

Qualifications and Skills

• 1-3 years of experience as a PHP Developer
• Proficient in PHP, HTML, CSS, JavaScript, and MySQL
• Experience with PHP frameworks such as Codeigniter
• Strong knowledge of web development principles and best practices
• Good problem-solving and analytical skills
• Excellent communication and collaboration abilities
• Attention to detail and ability to work in a fast-paced environment

Roles and Responsibilities

• Develop and maintain high-quality web applications using PHP
• Collaborate with cross-functional teams to define, design, and ship new features
• Optimize application performance and ensure scalability
• Troubleshoot, debug, and resolve issues in a timely manner
• Write clean, well-documented code
• Stay updated with the latest industry trends and technologies

About us:  

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India. 

Customer Experience Executive

Location: Prabhadevi, Mumbai

Job Description

• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms

• Provide accurate information and support to customers, addressing their concerns and resolving any issues

• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations

• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution

• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers

• Collaborate with internal teams to resolve customer issues and improve overall customer experience

• Meet or exceed productivity and quality standards set for the role

• Maintain customer data and records accurately in the designated systems.

Qualifications & Requirements

• Graduate degree

• Candidate should have 2 - 5 years of experience in a similar role

• Strong written communication skills, including proper grammar, punctuation, and attention to detail

• Previous experience in customer service or a similar role is preferred

• Proficiency in typing with a high level of accuracy and speed

• Ability to multi-task and effectively manage time in a fast-paced environment

• Good problem-solving skills and the ability to think critically

• Excellent interpersonal skills with a customer-centric approach

• Proficiency in using computers and knowledge of email and chat platforms

Reporting Manager: COO

Designation: Growth Marketing Manager

● Location: Bandra West, Mumbai, India

● Position Type: Full-time, Permanent

Company Description

Brown Living (www.brownliving.in) is a platform focused on making Sustainable Living Easy, Accessible, and Affordable. As India's first plastic-free marketplace, we promote a sustainable and earth-friendly lifestyle. Our team curates a wide range of everyday-use products that are

ethically sourced and promote minimal waste. We support artisan groups and sustainable brands dedicated to creating a positive environmental impact. Through our platform, we are building India's largest ecosystem for sustainable living and empowering artisans, women entrepreneurs, and innovators to combat plastic pollution.

Role Description

This is a full-time on-site role as a Growth Marketing Manager at Brown Living. The Growth Marketing Manager will be responsible for day-to-day tasks such as marketing analytics, project management, web analytics, and marketing automation. They will work closely with cross-functional teams to develop and execute growth strategies that drive user acquisition and retention. The role requires strong analytical and project management skills to optimize marketing campaigns and drive business growth.

Key Responsibilities:

● Develop and execute strategies to drive revenue growth for Brown Living across B2B & B2C verticals.

● Analyze business operations, trends, costs, and obligations to project future revenues and provide strategic advice.

● Lead and execute lead generation and conversion campaigns to optimize sales funnel performance.

● Monitor and optimize ecommerce metrics for the platform, focusing on both topline and bottomline growth.

● Optimize user flows through conversion-focused campaigns to enhance

customer acquisition and retention.

● Report regularly to management on marketing operations, providing insights and recommendations for improvement.

● Conduct surveys to identify growth opportunities and develop solutions to business problems.

● Represent the company at business events, managing business development, sales, and marketing activities.

● Collaborate with agencies and vendors to execute business growth activities effectively.

● Coordinate with customer accounts and suppliers to ensure clear

communication and alignment with organizational goals.

● Work closely with the founding team to identify growth opportunities aligned with financial, social, and environmental objectives.

● Provide insights for tech developments to support overall platform growth.

● Maintain and analyze leads and queries, preparing periodic reports for

management.

Key Result Areas (KRAs):

● Revenue Growth: Achieve targeted revenue growth through strategic marketing initiatives and campaigns.

● Lead Generation and Conversion: Drive lead generation and optimize conversion rates to maximize sales.

● E-commerce Metrics: Improve e-commerce metrics to enhance platform

performance and profitability.

● Customer Success: Enhance customer satisfaction and retention metrics through effective marketing strategies.

● Business Development: Identify and capitalize on growth opportunities across B2B & B2C segments.

● Event Management: Successfully organize and participate in sales & marketing events to promote brand awareness and generate leads.

● Agency Coordination: Ensure seamless collaboration with agencies and vendors for business growth activities.

● Stakeholder Communication: Maintain clear communication with stakeholders to align activities with organizational objectives.

● Innovation and Strategy: Provide innovative insights and strategic

recommendations to support long-term business growth.

● Tech Insights: Offer valuable insights for tech developments to support platform growth and optimization.

Required Qualifications and Skills:

● Experience in project management

● Ability to work effectively in a cross-functional team

● Experience in the sustainable living or environmental industry is a plus.

● Bachelor's degree in Marketing, Business Administration, or related field (MBA preferred).

● Proven 2-3 experience in marketing and business growth roles, preferably in a startup environment.

● Strong analytical skills (Growth Marketing Analytics skills) with the ability to interpret data and trends to drive business decisions.

● Excellent communication and interpersonal skills to effectively liaise with

stakeholders.

● Entrepreneurial mindset with a passion for marketing and growth.

● Proficiency in web analytics, digital marketing techniques and tools.

● Knowledge of marketing automation

Note: This role offers an exciting opportunity for a young professional who is passionate about marketing, growth, and making a positive impact in the sustainability space. Based in Mumbai, India, the successful candidate will join a collaborative and passionate team dedicated to driving innovation and positive change at Brown Living.

How to Apply:

Interested candidates can apply online via the job application form available here - https://docs.google.com/forms/d/e/1FAIpQLSdgb8MMrZX0STJb1Nt63jizdYccAxTQWbAmFAt4YcoAJBJlmg/viewform

Read More:

1. Website - https://brownliving.in/

2. About Brown Living’s Mission & Vision - https://brownliving.in/pages/about-us

3. Meet the Brown Living Team - https://brownliving.in/pages/our-team

4. Work with Us - https://brownliving.in/pages/work-with-us

5. The Brown Lens Curation Method - https://brownliving.in/pages/the-brown-lens

6. Brown Living’s Impact - https://brownliving.in/pages/our-impact-plastic-free-carbon-neutral-shopping

Primary Skills

DynamoDB, Java, Kafka, Spark, Amazon Redshift, AWS Lake Formation, AWS Glue, Python

Skills:

Good work experience showing growth as a Data Engineer.

Hands On programming experience

Implementation Experience on Kafka, Kinesis, Spark, AWS Glue, AWS Lake Formation.

Excellent knowledge in: Python, Scala/Java, Spark, AWS (Lambda, Step Functions, Dynamodb, EMR), Terraform, UI (Angular), Git, Mavena

Experience of performance optimization in Batch and Real time processing applications

Expertise in Data Governance and Data Security Implementation

Good hands-on design and programming skills building reusable tools and products Experience developing in AWS or similar cloud platforms. Preferred:, ECS, EKS, S3, EMR, DynamoDB, Aurora, Redshift, Quick Sight or similar.

Familiarity with systems with very high volume of transactions, micro service design, or data processing pipelines (Spark).

Knowledge and hands-on experience with server less technologies such as Lambda, MSK, MWAA, Kinesis Analytics a plus.

Expertise in practices like Agile, Peer reviews, Continuous Integration

Roles and responsibilities:

Determining project requirements and developing work schedules for the team.

Delegating tasks and achieving daily, weekly, and monthly goals.

Responsible for designing, building, testing, and deploying the software releases.

Salary: 25LPA-40LPA

Gohoardings is a leading advertising technology company specializing in outdoor advertising solutions. We connect brands with their target audiences through innovative digital platforms and creative campaigns.

We are currently seeking a highly skilled and experienced Java Full Stack Developer to join our dynamic team. As a Java Full Stack Developer, you will play a crucial role in designing, developing, and maintaining our industry-leading advertising technology solutions.

Responsibilities:

Collaborate with cross-functional teams, including product managers, designers, and other developers, to understand project requirements and translate them into scalable and high-performance software solutions.

Design and develop robust, user-friendly, and scalable web applications using Java and modern web technologies such as HTML5, CSS3, and JavaScript frameworks (e.g., Angular, React, or Vue.js).

Develop and integrate RESTful APIs and microservices to support seamless data exchange between front-end and back-end systems.

Implement and maintain server-side applications using Java frameworks (e.g., Spring, Spring Boot) to handle business logic, data processing, and integration with external systems.

Create and optimize database schemas, write efficient SQL queries, and ensure data integrity in collaboration with database administrators.

Ensure code quality through unit testing, automated testing, and continuous integration/continuous deployment (CI/CD) pipelines.

Troubleshoot and debug complex technical issues, perform root cause analysis, and implement solutions to improve application performance and reliability.

Stay up-to-date with emerging technologies and industry trends, and provide recommendations on incorporating new tools and techniques to enhance the development process and deliver high-quality software.

Collaborate with the product team to refine and prioritize feature requirements, and deliver software solutions within project timelines.

Mentor and provide technical guidance to junior developers, fostering their professional growth and development.

Qualifications:

Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience).

Minimum of 5 years of professional experience as a Java Full Stack Developer.

Strong proficiency in Java programming language and related frameworks (e.g., Spring, Spring Boot).

Extensive experience in developing front-end applications using modern web technologies such as HTML5, CSS3, and JavaScript frameworks (e.g., Angular, React, or Vue.js).

Solid understanding of web application architecture and design patterns, including RESTful APIs, microservices, and single-page applications.

Experience with database technologies such as MySQL, Oracle, or MongoDB, including data modeling and query optimization.

Proficiency in version control systems (e.g., Git) and experience with build tools (e.g., Maven, Gradle).

Familiarity with agile development methodologies and experience working in agile teams.

Strong problem-solving and analytical skills, with the ability to quickly grasp complex requirements and deliver effective solutions.

Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.

Preferred Qualifications:

Master's degree in Computer Science, Software Engineering, or a related field.

Experience with cloud platforms and services (e.g., AWS, Azure, or Google Cloud Platform).

Knowledge of containerization and orchestration tools (e.g., Docker, Kubernetes).

Familiarity with DevOps practices and tools for continuous integration and deployment (CI/CD).

Experience with testing frameworks and practices, such as JUnit, Mockito, or Selenium.

Understanding of advertising technology and industry-specific challenges.

Previous experience in developing scalable and high-traffic web applications.

Join our team at Gohoardings

About Quantela

We are a technology company that offers outcomes business models. We empower our customers with the right digital infrastructure to deliver greater economic, social, and environmental outcomes for their constituents.

When the company was founded in 2015, we specialized in smart cities technology alone. Today, working with cities and towns; utilities, and public venues, our team of 280+ experts offer a vast array of outcomes business models through technologies like digital advertising, smart lighting, smart traffic, and digitized citizen services.

We pride ourselves on our agility, innovation, and passion to use technology for a higher purpose. Unlike other technology companies, we tailor our offerings (what we can digitize) and the business model (how we partner with our customer to deliver that digitization) to drive measurable impact where our customers need it most. Over the last several months alone, we have served customers to deliver outcomes like increased medical response times to save lives; reduced traffic congestion to keep cities moving and created new revenue streams to tackle societal issues like homelessness.

We are headquartered in Billerica, Massachusetts in the United States with offices across Europe, and Asia.

The company has been recognized with the World Economic Forum’s ‘Technology Pioneers’ award in 2019 and CRN’s IoT Innovation Award in 2020.

For latest news and updates please visit us at www.quantela.com

Overview of the Role

The ideal candidate should have automation skills to automate Infrastructure, microservices deployment through automation tools. Should be handling Kubernetes cluster in Production, both cloud and on-premise

Key Responsibilities

• Overall 6+ Years of experience and should have handled Production Kubernetes Cluster both on Cloud and On-premises environments.
• Build monitoring that alerts on symptoms rather than on outages.
• Should migrate VM based applications to Kubernetes cluster.
• Automate Infrastructure component provision.
• Document every task, your findings turn into repeatable actions and then into automation.
• Follow the Agile process and plan the work accordingly.

Must have Skills

• Knowledge on container solutions like Docker, Kubernetes and understanding of Virtualization concepts.
• Experience in Configuration Management Tools like Ansible, Chef.
• Experience with Terraform, Cloud Formation or other infrastructure as code tools.
• Experience with CI/CD in Jenkins.
• Good knowledge of AWS/Azure cloud environments.
• Good hands-on experience on webservers like Nginx, Apache, tomcat configuration, and administration.
• Experience working with and maintaining package management systems (e.g., Artifactory, APT).
• Knowledge of scripting in PowerShell/Python/Bash/
• Experience building automation and pipelines (integration, testing, deployment)
• Experience with Docker containers (images and registry management).
• Understanding of metrics collectors such as Metricbeat, Heartbeat or Prometheus is good to have.
• Ability to work collaboratively on a cross-functional team with a wide range of experience levels
• Ability to analyze existing services and identify technical debt to work.

Desired Background

Bachelors/Masters degree in Computer Science or Computer Applications

Roles and Responsibilities

• Managing available resources such as hardware, data, and personnel so that deadlines are met.
• Analyzing the ML and Deep Learning algorithms that could be used to solve a given problem and ranking them by their success probabilities
• Exploring data to gain an understanding of it, then identifying differences in data distribution that could affect performance when deploying the model in the real world
• Defining validation framework and establish a process to ensure acceptable data quality criteria are met
• Supervising the data acquisition and partnership roadmaps to create stronger product for our customers.
• Defining feature engineering process to ensure usage of meaningful features given the business constraints which may vary by market
• Device self-learning strategies through analysis of errors from the models
• Understand business issues and context, devise a framework for solving unstructured problems and articulate clear and actionable solutions underpinned by analytics.
• Manage multiple projects simultaneously while demonstrating business leadership to collaborate & coordinate with different functions to deliver the solutions in a timely, efficient and effective manner.
• Manage project resources optimally to deliver projects on time; drive innovation using residual resources to create strong solution pipeline; provide direction, coaching & training, feedbacks to project team members to enhance performance, support development and encourage value aligned behaviour of the project team members; Provide inputs for periodic performance appraisal of project team members.

Preferred Technical & Professional expertise

• Undergraduate Degree in Computer Science / Engineering / Mathematics / Statistics / economics or other quantitative fields
• At least 2+ years of experience of managing Data Science projects with specializations in Machine Learning
• In-depth knowledge of cloud analytics tools.
• Able to drive Python Code optimization; ability review codes and provide inputs to improve the quality of codes
• Ability to evaluate hardware selection for running ML models for optimal performance
• Up to date with Python libraries and versions for machine learning; Extensive hands-on experience with Regressors; Experience working with data pipelines.
• Deep knowledge of math, probability, statistics and algorithms; Working knowledge of Supervised Learning, Adversarial Learning and Unsupervised learning
• Deep analytical thinking with excellent problem-solving abilities
• Strong verbal and written communication skills with a proven ability to work with all levels of management; effective interpersonal and influencing skills.
• Ability to manage a project team through effectively allocation of tasks, anticipating risks and setting realistic timelines for managing the expectations of key stakeholders
• Strong organizational skills and an ability to balance and handle multiple concurrent tasks and/or issues simultaneously.
• Ensure that the project team understand and abide by compliance framework for policies, data, systems etc. as per group, region and local standards

Responsibilities:

• Acting as an entrepreneur - taking ownership the problem statement end-to-end.

• Delivering direct value to the customer - and not just stop with internal delivery.

• Lead a diverse team of High performing Engineers - who set new standards everyday.

• Be a great engineer yourself - to be able to hire, mentor, and grow the engineering team.

• Estimate, plan, divide and conquer customer problem statements - through sturdily developed & performant technical solutions.

• Handle multiple competing priorities and ambiguity - all in a fast-paced, high growth environment.

Requirements:

• 7+ years of experience as an engineer or a lead - solving real world customer problems.

• 1-4 years of experience as a manager - having led high value delivering engineering teams.

• BE / B. Tech /M. Tech from a premier institute - preferably in Computer Science.

• Proven track record of building and managing high performing engineering teams.

• The ability to convince, negotiate and work with equally competent and smart stakeholders.

• Experience building complex technical solutions - highly scalable service-oriented architectures, distributed cloud-based systems - which power our FinTech products.

• Proven ability to present complex technical information in a clear and concise manner to executives and non-technical leaders.

We are looking for a Ruby on Rails developer responsible for managing existing ruby on rail projects and any future interchange of data between the server and the users. Your primary focus will be development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating and building the front-end elements required by our team into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

Responsibilities

• Design, build, and maintain efficient, reusable, and reliable Ruby code
• Integration of data storage solutions (may include databases, key-value stores, blob stores, etc.)
• Integration of user-facing elements developed by front-end developers with server side logic
• Identify bottlenecks and bugs, and devise solutions to these problems
• Help maintain code quality, organization and automatization.
• Be an individual contributor and a team player.
• Be able to lead a development project from scratch to execution.
• Maintaining and troubleshooting existing web applications.
• Creating back-end components.
• Connecting applications with additional web servers.
• Maintaining APIs.

Skills

• Experience with Ruby on Rails, along with other common libraries such as RSpec and Resque
• Good understanding of the syntax of Ruby and its nuances
• Solid understanding of object-oriented programming
• Good understanding of server-side templating languages such as Liquid, Slim, etc which will keep on changing based on our technology stack.
• Good understanding of server-side CSS pre-processors such as Sass, based on project requirements
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
• Familiarity with concepts of MVC, Mocking, ORM, and RESTful
• A knack for writing clean, readable Ruby code
• Ability to integrate multiple data sources and databases into one system
• Understanding of fundamental design principles behind a scalable application
• Able to create database schemas that represent and support business processes
• Able to implement automated testing platforms and unit tests
• Proficient understanding of code versioning tools e.g. Git, Mercurial or SVN
• Familiarity with development aiding tools such as Bower, Bundler, Rake, etc.
• Familiarity with continuous integration, CICD pipeline.
• Familiarity with Graphql and React framework is a bonus.
• Familiarity with testing tools.

• Bachelor’s degree in Computer Science, Computer Engineering, or related field.