Data Warehousing Engineer - Big Data/ETL

Now Hiring: Quality Analyst – BPO Operations | Location: Gurugram (Onsite)

Job Title: Quality Analyst

Work Location: Gurugram (Onsite)

Education:

• Minimum qualification: Graduate

Experience:

• 2 to 8 years of total work experience
• Minimum 2 years of experience as a Quality Analyst in a BPO (on paper) is mandatory

Key Responsibilities

• Evaluate live and recorded calls to ensure service quality standards
• Monitor and analyze: Team performance and team strength | Call duration and Average Handling Time (AHT)
• Provide structured and actionable feedback to agents
• Conduct regular call calibration sessions
• Maintain daily/weekly audit count logs
• Ensure adherence to quality frameworks and feedback mechanisms
• Perform DIP checks and maintain accuracy of quality reports
• Prepare quality analysis reports using basic Excel

Required Skills

• Excellent verbal communication in both Hindi and English
• Strong attention to detail and process orientation
• Working knowledge of Basic Excel
• Experience in call audits, feedback processes, and DIP checks

Key Responsibilities:

Analyze business requirements and translate them into functional specifications for SAP PP, QM, and Variant Configuration.

Configure and customize SAP PP and QM modules, including master data, process orders, quality inspections, notifications, and control plans.

Design and implement Variant Configuration models (using Class, Characteristics, Object Dependencies, and Super BOMs/Routings).

Collaborate with cross-functional teams to support end-to-end production and quality processes.

Provide ongoing support and continuous improvements for SAP PP/QM and VC functionality.

Qualifications:

5+ years of hands-on experience with SAP PP and QM modules.

Proven experience in SAP Variant Configuration (LO-VC).

Strong understanding of manufacturing and quality processes.

Experience with SAP S/4HANA is a plus.

Requirements:

• Strong C/C++ programming and debugging skills in a Linux environment.
• Experience with Design Patterns, ACE Framework, and Socket Programming.
• Experience in Multi-threaded software development for Multicore Architectures.
• Experience in VOIP application development, preferably on client/server platforms.
• Understanding of system performance and scaling.
• Experience in embedded software development.
• Excellent problem solving/debugging skills design, develop, troubleshoot and debug.
• Software programs for databases, applications, tools, networks etc.

Position – Shift Manager 

Duties & Responsibilities 

• Managing retail operations, including cash, store operations, inventory, and shelf-life management. 
• Driving store-level, corporate, and bulk-order sales. 
• Managing store assets and equipment. 
• Checking FIFO (First In First Out) & monthly inventory for Item stock and raw material. 
• Supporting Store Manager to minimize the product expiration. 
• Check sales cash, float and petty cash with denomination & update Store Manager.  
• Team grooming to be maintained as per company standard. 
• Executing and maintaining in-store visual merchandising. 
• Resolving customer concerns in a diplomatic manner.  

Qualifications & Skill Requirements 

• Graduate Degree in any specialization. A MBA or Diploma in retail management is preferred. 
• Minimum 2-3 years’ experience in luxury retail, food retail, or hospitality. 
• Excellent customer handling skills and communication. 
• Must be well organized and diligently structured in their approach to any engagement. 
• An uncompromising focus on execution with a no-nonsense attitude towards goals and delivery.  

Reporting Manager: Store Manager 

1. 3 + years of mobile development - Building and Designing advanced Android applications for Android platform

2. Translate designs and wireframes into high quality code

3. Should have knowledge in MVC/MVVM architecture.

4. Strong knowledge in android SDK, different versions of android and how to deal with different screen sizes.

5. Familiarity with REST ful API's to connect backend servers

6. Strong fundamental knowledge in Core Java and API and DB integrations using Android

Job Requirement

1. 3 + years of mobile development - Building and Designing advanced Android applications for Android platform

2. Translate designs and wireframes into high quality code

3. Should have knowledge in MVC/MVVM architecture.

4. Strong knowledge in android SDK, different versions of android and how to deal with different screen sizes.

5. Familiarity with REST ful API's to connect backend servers

6. Strong fundamental knowledge in Core Java and API and DB integrations using Android

Essential Duties & Responsibilities included but are not limited to:

• Handle Level 1 and Level 2 Telephony, some Network support, and

escalations from Level

• Technical support for phone systems (PBX on-prem and Cloud based), network issues (Internal and ISP), SIP issues etc.

• Understanding of Network Support for Switching, Wireless and routers

• Log tickets and assist end users with technical queries, or escalate to the appropriate team

• Deployment, implementation, and ongoing support of telephony

solutions/systems with assistance of onsite tech team

• Ability to trouble-shoot and partner with other teams remotely for

resolution

• Follow up on outstanding requests and ensure timely resolution

• Involvement in scoping replacement or implementation options for client proposals

Required Qualifications

• 3-5+ years working in a Help Desk or IT support environment

• 2-3+ years of phone system/PBX experience

• 2-3+ years of SIP experience

• 2-3+ years of Network troubleshooting experience for LAN/WAN

• Some desirable telephony qualifications or experience in any of the

following: Ericsson-LG Aria iPECS, 3CX, Avaya, Cisco Webex, Asterisk

(Training will be provided on major solutions that we use)

• Understanding of networking along with experience in any of the following: HPE Aruba, HPE, Cisco,, Meraki, Juniper, Cambium, Fortinet

• Excellent verbal and written skills to both customers and internal staff

• Proactively identify and resolve problems, using documented or

researched answers and providing resources to other IT staff and users

• Organizational and prioritization skills

• Demonstrated ability to quickly learn new job-related tasks

• Ability to work effectively in a team atmosphere as well as alone

depending on shift placement.

What do you need for this Role?

• We are seeking a mix of technical and competent help desk technicians who enjoy the technical challenges but can also provide the highest levels of customer service.

• This role would suit candidates who have a strong networking or telecom background and are looking to move their careers forward with a fast-growing company.

•You will be exposed to and trained in many new technologies that we and our customers use in their environments, which will help grow and develop your skills along with a supportive team around you.

While screening the profile make sure candidates should be from B2B and B2C SaaS-based companies or startup but not from Ed-tech

We are on a mission to digitize millions of Indian SMEs so they can grow better. At TranZact, it all begins with a WE, including this description :) We all take culture very seriously as we believe whether we build it or not, Culture will happen. So why not create what we love, together! Technology is our backbone and hence for us, Technology is by far the best way to solve any problem! The problem that we are solving is a complex one because we know that it will impact the lives of each and every Indian SME. That's why the folks who work at TranZact are insanely driven towards creating value for SME businesses and helping them Go Digital.

Job Description

Responsibilities

Making conversation with the prospective SME business owners and moving them to a product demonstration Collaborate with all internal and external teams and perform troubleshooting on all client issues and ensure timely resolution. Close sales with qualified leads to generate new business and ensure the client’s needs are met Encourage potential clients to buy premium products and close the best possible deal Build customer relationships with existing clients by reaching out via phone calls, emails, or other forms of communication to increase the likelihood of them using our services again Track sales cycle progress on a monthly and quarterly basis to make sure customer acquisition goals are met Showcase the company’s strengths and highlight our brand by talking exclusively about the characteristics that make our organisation unique

Responsibilities

MBA graduates preferred 2+ years of relevant experience as a business development executive Strong problem identification and objections resolution skills Tech-savvy with the ability to make complex technical matters easy- to understand even for nontechnical people Excellent phone and cold calling skills. Excellent verbal and written communication skills Ability to multitask, prioritize, and manage time effectively Experience of working in a fast-growing unstructured startup environment In-depth experience of market research in SME SaaS-tech or SMB segments is preferred

Why you will love Tranzact

Be a part of the journey to take a Series A startup to IPO Build world class products that will have an impact on the lives of millions Work with a world-class, industry-leading team of engineers, product guys and growth Learn from great mentors and industry leaders.We have an agreement with our AngelInvestors that they will help us build & grow our product & company. Ifrequired, ourteam members can work from their office to learn from them Competitive salary and attractive ESOPs Employee health insurance covered by us

🛎 CTC:

₹8,00,000 to ₹10,00,000

🚊 Location:

Mumbai (On-site)

👴 Experience:

2-6 Years

🔍 Notice Period:

Upto 30 Days

🔑

Sample CVs

✅ Must Have

MBA graduates preferred 2+ years of relevant experience as a business development executive

Strong problem identification and objections resolution skills Tech-savvy with the ability to make complex technical matters easy- to understand even for nontechnical people

Excellent phone and cold calling skills. Excellent verbal and written communication skills Ability to multitask, prioritize, and manage time effectively

Experience of working in a fast-growing unstructured startup environment In-depth experience of market research in SME SaaS-tech or SMB segments is preferred

👍 Good to Have

Zendesk and Fresh Desk experience

Product/SAAS/SME/SMB sales Background

🎯 Target Companies

Ok Credit

Khatabook

Testbook

Pagarbook

Flowbiz

Shiprocket

LendingKart

Razorpay

Paytm

Coverfox

Upgrad

Cleartax

Small Case

Udaan

Moglix

Dukaan

Dream 11

❌ Strictly Avoid

Candidates who are in their late 30s since the workforce of this company is young and they should be able to fit the culture.

30+ days of the notice period.

Don't consider the candidates from Byju's or Whitehat Junior.

Ignore the candidates from the Ed-Tech industry, who have completely worked with the ed-tech companies

Additional Hacks

There will be 5 rounds of interviews for this role

Client Screening

Aptitude

Discussion with the department head

Problem-solving round

Fitment discussion with the CEO

While screening the profile make sure candidates should be from B2B and B2C SaaS-based companies or startup but not from Ed-tech

OnScreen is looking for a full-time hands-on Software Developer responsible for bringing status disrupting products in the market.

As a Software Developer, you will be responsible for the design and coding of scalable and high performant web applications working on technologies including Microsoft .Net 4.0, Win 32, C#/C++,  and Azure. You will be a part of an Agile development team and would have full access to the complete development life cycle including opportunity to shape requirements and application design. We are looking for relevant experience of around 5-7 years.

Requirements

• Strong experience in Microsoft .Net desktoptechnologies including C#
• Strong application design experiencealong with writing Unit Tests.
• Strong data structure concepts
• Demonstrated experience in working on Enterprise-level
• Good communication skills,collaborative attitude, and mentoring mind-set.
• Desirable - Azure SQL, REST API, Azure deployment, Entity framework.

OnScreen was started to chart a better path for Enterprises facing countless barriers to adoption and efficiency. Our Founders, Directors, and Investors have extensive experience dealing with these problems and are passionate about building and providing a solution that alleviates these chronic pain points. To know more about OnScreen, please visit https://www.onscreen.us/