Senior Graphic Designer & Video Editor

Job Title: Lead - Monitoring

Location: Gurgaon

Experience Required: 8+ Years

Job Type: Full Time

Position Summary

We are seeking a highly skilled and motivated individual to join our team as Lead - Monitoring.

As the Lead - Monitoring, you will play a crucial role in overseeing and optimizing our systems and networks. Your responsibilities will include monitoring the performance metrics of our IT infrastructure. Additionally, you will lead troubleshooting efforts, identify and resolve system issues, and implement proactive measures to minimize downtime and disruptions.

This role requires a keen eye for detail, strong analytical skills, and the ability to collaborate effectively with technical teams to implement solutions and improve overall system performance.

Roles and Responsibilities

• Monitor System Performance:
• Oversee the monitoring of system performance metrics, including uptime, response times, and resource utilization, using monitoring tools such as Nagios, Microsoft SCOM, Site24X7, and other third-party tools, to ensure optimal performance and availability.
• Troubleshooting and Issue Resolution:
• Lead the identification, troubleshooting, and resolution of system issues, working closely with technical teams to implement solutions and minimize downtime.
• Capacity Planning:
• Develop and implement capacity planning strategies to forecast future resource needs and optimize system scalability and performance.
• Incident Response:
• Develop and maintain incident response protocols and procedures, including escalation paths and response timelines, to address system outages and critical incidents promptly.
• Monitoring Tools Management:
• Evaluate, select, and manage monitoring tools and technologies to support efficient and effective monitoring of systems, networks, and applications.
• Performance Analysis:
• Conduct performance analysis and trend analysis to identify potential bottlenecks, areas for improvement, and optimization opportunities.
• Cloud Monitoring:
• Implement and manage cloud monitoring solutions for platforms such as Azure and AWS, ensuring visibility into cloud-based resources, performance metrics, and cost optimization strategies. Monitor cloud infrastructure, services, and applications to identify and resolve issues proactively.
• Synthetic Monitoring:
• Design and implement synthetic monitoring solutions to simulate user interactions and transactions across applications, websites, and services. Analyze synthetic monitoring data to identify performance bottlenecks and optimize user experience.
• Documentation and Reporting:
• Maintain accurate documentation of monitoring processes, configurations, and incident reports. Generate regular reports on system performance, uptime, and incident resolution metrics.
• KPIs and Dashboards:
• Develop and publish key performance indicators (KPIs), dashboards, and other reporting mechanisms to provide insights into system performance, trends, and areas for improvement. Present findings and recommendations to stakeholders and management.
• Team Leadership:
• Provide leadership and guidance to monitoring team members, fostering a culture of collaboration, continuous improvement, and excellence in monitoring practices.

Skills and Qualifications

• Education:
• Bachelor’s degree in Computer Science, Information Technology, or a related field. (Master’s degree preferred)
• Experience:
• Proven experience (5+ years) in system monitoring, performance analysis, and incident response, preferably in a lead or supervisory role.
• Strong technical expertise in monitoring tools such as Nagios, Microsoft SCOM, Site24X7, and other third-party tools.
• Solid understanding of network protocols, server infrastructure, and cloud environments (e.g., AWS, Azure), with experience in cloud monitoring, synthetic monitoring, and optimization.
• Technical Skills:
• Experience with scripting languages (e.g., Python, PowerShell) for automation and monitoring tasks.
• Strong analytical, problem-solving, and decision-making skills.
• Soft Skills:
• Strong leadership, communication, and team collaboration abilities.
• Experience in publishing KPIs, dashboards, and other reporting mechanisms.

Good to Have Certifications (Preferred):

• ITIL Foundation
• Certified Monitoring Professional (CMP)
• Microsoft Certified: Azure Administrator Associate
• Microsoft Certified: SCOM (if available)

Job Title: Manual Tester (Web + API + DB)

Location: Bangalore (WFO)

Experience: 2–5 Years

Notice Period: Immediate joiners preferred

Role Overview

We are looking for a detail-oriented Manual Tester with strong experience in Web, API, and Database testing. The ideal candidate should be hands-on, proactive, and capable of working in a fast-paced environment.

Key Responsibilities

• Perform end-to-end manual testing for web applications
• Validate APIs using tools like Postman/Swagger
• Execute database testing using SQL queries
• Design, write, and execute test cases and test scenarios
• Identify, report, and track bugs using tools like JIRA
• Collaborate with developers and stakeholders in Agile setup

Required Skills

• Strong experience in Web/UI testing
• Hands-on in API testing (REST, Postman)
• Good knowledge of Database testing (SQL)
• Experience in test case design & execution
• Familiarity with bug tracking tools (JIRA, etc.)
• Understanding of Agile/Scrum
• Good to Have
• Basic knowledge of automation
• Experience in product-based environments

Integration Developer

Job Description

Roles and Responsibilities

• Design, Code, test, debug, implement and document complex WSO2 sequences.
• Monitoring and logging tool stacks - Splunk/ELK/Prometheus, Grafana 4 Design, Code, test, debug, implement and document complex WSO2 sequences.
• Perform Build activities for WSO2 ESB Middleware integration, involves writing XSLT, ESB coding, configuration, and Analysis activities.
• Trouble shooting various problems in different stages of development using logs files, Traces and Log Analyzer.
• Responsible for understanding the requirement, solution design, coordinate the development and testing activities (end to end)
• Guide the team regarding WSO2 platform best practices, framework, reusable artefacts and ensure code quality and timely deliverables.
• Work with functional and technical customers to determine solutions that drive additional business value.
• Work with Github, Azure Devops and CI tools to automate dev, build, deployment and testing.
• Good knowledge in messaging brokers: WSO2 Message Broker, Apache Kafka.
• Monitoring the server (Monitoring logs and WSO2 metrics).
• Desired Candidate Profile

Desired Candidate Profile

• Candidate must have minimum 2+ years of hands-on experience in WSO2, preferably with WSO2 certification.
• Extensive experience in Integration by using WSO2 Product Stack (API Manager 2.6/3.x, Enterprise Integrator 6.5 and Identity Server 5.7.0)
• Experience in Implementing APIs in WSO2 EI and On-boarding APIs into WSO2 API Manager
• Experience in WSO2 API Manager for designing API facades and designing and implementing API Proxies.
• Hands-on experience in designing and developing high volume web services using API Protocols and Data Formats (REST, JSON, SOAP & XML).
• Must have hands on experience / knowledge with CI tools to automate dev, build, deploy.
• Experience in programming languages: Java, JavaScript, Python
• Experience in on boarding web applications into WSO2 Identity Server for authentication and authorizatio

Qualifications

• Minimum of a Bachelor's or Master’s degree in Computer Science, or a related four-year degree.
•        4 years of hands on experience in Integration

Job Title: International Business Development Executive (BDE) 

Company: SuperKreatives 

Location: Remote (Work From Home) 

Shift Timing: US Shift (Night Shift – EST/PST) 

Target Region: United States & Canada 

Employment Type: Full-time | Target-Based 

Incentives: ₹5,000 incentive on each sale beyond the target 

Job Overview 

SuperKreatives is looking for a highly motivated and results-driven International Business Development Executive to manage end-to-end sales operations targeting the US and Canadian markets. 

Key Responsibilities 

• Conduct market research to identify and connect with potential US/Canada-based clients 
• Manage outbound sales campaigns via email, cold calling, LinkedIn, etc. 
• Deliver compelling pitches for SuperKreatives’ services and close deals 
• Handle the entire sales cycle from prospecting to closing 
• Update CRM tools with sales activity and maintain sales pipeline 
• Meet monthly targets and aim for high performance to earn additional incentives 

Requirements 

• 1–3 years of proven experience in international sales (preferably US/Canada region) 
• Excellent English communication skills (written and verbal) 
• Strong persuasion, negotiation, and closing skills 
• Comfortable working night shifts aligned with US time zones 
• Self-disciplined, target-driven, and proactive in approach 

Compensation Structure 

• Performance Incentive: ₹5,000 for every additional sale beyond the set monthly target 

IT Asset Management (Hardware and Software), Configuration, Implementation and Integration with third party systems.

IT Asset Management –

• Develop Lifecycle Management Policies, Processes, Procedures, Compliance, Governance and Documentation based on ITIL best practices.
• Have experience in Jira Configuration and Asset Management. Configuration of dashboards and reports.
• Have worked as Jira Admin and designed workflows for PM,SM & Asset Management.
• Must have handled Asset management project in past and configured the required workflows & lifecycle management.
• Deploy service assets and configuration management processes and ensure these ones are fit for purpose and operational at any time.
• Anticipate future IT needs versus existing infrastructures architecture, perform impact assessments, and investigate design options.
• Maintain the asset and configuration management databases (AMDB & CMDB) and ensure completeness and correctness, act on any potential issues.
• Monitor services assets (e.g. laptop, token, etc.) ensure compliance as needed. Produce technical documentation, reports, data analysis, etc. and identify opportunities for improvement and automation.
• Lead and organize processes controls and reviews on a periodic basis to ensure that the hardware overall services are running according to the defined standards. Follow latest evolutions in field of expertise and share best practices within the internal community.
• Carry out any other task in line with the main purpose of the job.
• Provide Asset Management training to the customer Ensure compliance with relevant regulations and standards.
• Preference: HealthCare domain

What you need to have: