UX Copywriter

AUTOMATION ENGINEER JOB DESCRIPTION: -

 To develop functional design including control write-up and control schematics.

 To carry out engineering SCADA programming and interface programming.

 To develop process functional design including control write-up.

And control schematics.

 To do integration with PLC/DDC and other controllers, routers and gateways.

 To develop Hardware & Software design specifications and other software/Test documentation.

 To do panel Design and instrumentation design and to prepare the relevant drawings and

method statement.

 To carry out all sorts of modifications in software, as per the field requirements.

 To carry out all troubleshooting remotely or on field.

FUNCTIONAL REQUIREMENTS: -

 Minimum 3 to 4 years of relevant experience in industrial control systems. The same in pharma

industry would be an added advantage.

 Degree/Diploma in Electrical/Electronics/Instrumentation Engineering/Computer Engineering.

 Experience in control systems architecture, hardware & system software, HMI, PLC ,Data

acquisition is must.

 Knowledge in major PLCs from Siemens, Allen Bradley, Schneider, GE Fanuc, Omron &

Mitsubishi would be preferred.

 Knowledge of major SCADA like Siemens SIMATIC wincc V7, Wonderware IN touch, Mitsubishi

MC Works 64,Citect,Clearscada, Ifix, Cimplicity would be preferred.

 Knowledge of standard communication protocols like Modbus, Modbus X, Profibus, ASCII, DNP,

DNP3 would be preferred.

 Experience in panel design & Instrumentation design is must.

 Experience in writing software programmes in C/C++/C#, Oracle and PL/SQL

 Experience in Site Testing & commissioning with user is must.

 Experience in system Training and system O&M documentation is must.

 Support systems via remote computer access, providing phone support to onsite operations is

must.

 Knowledge and proficiency in operation and maintenance of MS Windows based computers, MS

office applications is must.

 Must be self-motivated with the ability to work alone, with multiple teams consisting of

operational staff, client managers, vendors and contractors if any, via on site presence,

telephone and email.

DESIRED SKILLS: -

 SCADA communication data flow & protocols.

 RTU/EFM devices and other SCADA related field devices.

 SCADA system processes.

PREFERRED LICENCES/CERTIFICATIONS: -

 SCADA

 CCNA

 CCNP

 CISSP

JOB RESPONSIBILITIES: -

 Would be a single point of contact for all associated SCADA installation design activities.

 Would be responsible for the delivery of SCADA installation designs.

 Estimation of project cost.

 Competent to clearly present information in both one-on-one and group settings.

 You would be monitoring device changes, investigate and document change reasons.

 You would be required to conduct periodic vulnerability assessments.

 Drive the completion of all required implementation processes and tollgate steps including

requirements gathering, process flow documentation, testing, data validation, training, post go-

live support and other project related activities

 Work with the process engineering and quality team leaders to identify and deliver process

simplification solutions that drive reduction solutions that drive reductions in cost and cycle

time as well improved quality.

 Build strong partnerships with cross functional team members

 Create a consistent communication rhythm on project status and operational improvements.

 Manage and co-ordinate the planning, definition and provision of system engineering project

lifecycle deliverables

Proper Job Description

A Senior CSM ServiceNow Implementer position, requiring a technical background with experience in Customer Service Management (CSM). Applicants should have 7–10 years of IT experience, including at least 5 years in ServiceNow development and a minimum of 2 years focused on CSM implementations. This role involves delivering enterprise-level solutions within an Agile framework.

Responsibilities include configuring and customizing features within the ServiceNow CSM module, such as case management, transform maps, access control lists (ACLs), Agent Workspace, Flow Designer, business rules, UI policies, UI scripts, and scheduled jobs.

The role also requires designing and implementing integrations with internal and external systems using REST and SOAP APIs. Experience working with IntegrationHub and MID Server is essential.

The candidate will develop scalable, maintainable solutions following ServiceNow best practices and organizational DevOps guidelines, utilizing up-to-date platform features to maintain code quality.

Collaboration with architects, product owners, and QA teams is expected throughout the delivery cycle. The candidate may also provide technical guidance and mentorship to junior developers to support consistency and standards adherence.

Experience

o 7–10 years of overall IT/software development experience

o Minimum 5 years of ServiceNow development experience

o At least 2 years of experience delivering CSM implementations projects

Technical Skills

o Configuring and customizing features within the ServiceNow CSM module

o Transform maps, access control lists (ACLs), Agent Workspace, Flow Designer, business rules, UI policies, UI scripts, and scheduled jobs.

o Strong expertise in building and consuming REST and SOAP APIs

o Experience working with Integration Hub and MID Server

o Deep understanding of ServiceNow root models, including CMDB, case tables, and SLAs

o Familiar with ServiceNow Agent Workspace, Virtual Agent, and Configurable Workflows

Certifications (Mandatory)

o Certified System Administrator (CSA)

o Certified Implementation Specialist – CSM

Soft Skills

o Strong analytical and problem-solving skills

o Effective communication and stakeholder engagement abilities

o Ability to work independently and deliver in a fast-paced environment

Location and Flexible locations: PAN India (Any CG Location)

Your Impact:

•                 Implements Digital Consumer experiences based on a foundation of SFCC (Salesforce commerce cloud) to meet expected quality standards

•                 Ensures functional requirements and high-level solution designs are understood and are translated into detailed technical design

•                 Implement proofs of concept to prove any new technologies, application flows or integration scenarios and identify customizations needed to SFCC platform for meeting client requirements

•                 Guides the performance tuning and scalability of the ecommerce solution

•                 Diagnose and solve technical problems during implementation and support phases

Your Skills & Experience:

•                 1-3 Years with 2+ years of implementing commerce application on any eCommerce platform in last 3 years

•                 If you have not worked in eCommerce platform, we can still discuss with you if you are expert in Java/.Net and understand REST/SOAP webservices.

•                 Demonstrate proficiency in build and release management using CI/CD strategies (leveraging tools like Jenkins and DevOps practices), implement Mocha/Chai unit and functional test cases in order to reduce costs while ensuring quality

•                 Contributes to designing, implementing and documenting the build release process as well as system configuration and deployment characteristics of the applications

•                 Participates in technical walkthroughs/ code reviews of other team members’ components, test plans and results and help them with gaps

•                 Collaborate with architect to define implementation processes and quality gates and standards

•                 Identifies risks and issues, and help monitor them

•                 Guides the development of reference and resource materials

•                 Mentors developers in improving their platform knowledge and development skills

•                 Communicate technical design to the developers and help/guide them in the implementation

•                 Participates in Agile sprints

Set Yourself Apart With:

•                 eCommerce platform certification

• Minimum 4+ years of experience in building Web applications using ASP.net, web API, SQL Server, and Testable code.
•  C# with Strong in OOPS
• Experience in architecting and designing web applications and services
• Must have at least *3 to 6 months of experience using React or Node JS.
• Passion for building and delivering great software with a strong sense of ownership, while working closely with junior team members.
• Conceptual knowledge of middleware architecture.
• Strong experience with Agile processes.
• Exposure to tools to optimize web application performance-MH
• Understanding and experience in working with Product Management, Design, and DevOps teams.

Responsibilities:

• Proactively engage with potential clients through outbound/inbound calls to introduce Firmway's software solutions and services.
• Identify and qualify prospects by understanding their business needs and explaining how our software can meet their requirements.
• Deliver persuasive sales pitches to create interest and excitement about Firmway's software and setup meetings on a daily basis for the sales team.
• Effectively handle objections and address any concerns or questions raised by potential clients during the conversation.
• Maintain accurate and detailed records of all interactions with clients in the CRM system.
• Follow-up with the prospects before the scheduled meeting and get them to join the call.
• Meet or exceed weekly and monthly targets for setting up qualified meetings with potential clients.
• Stay up-to-date with industry trends, product knowledge, and competitor offerings to effectively articulate our unique value proposition.
• Provide feedback to the marketing and product development teams based on clients' insights and needs.
• Continuously strive to improve sales techniques, product knowledge, and objection-handling skills. 

Experience: 5+Years
Location: India(Remote)

What’s the opportunity?

AiTrillion is looking for a Sr. Developer with experience in

• PHP
• Zend Framework CI
• NodeJS, Express
• Loopback
• Serverless Framework & CLI
• AWS Lambda
• API Gateway with MySQL
• MongoDB
• DynamoDB database experience

What will you be doing? 

• Strong Development/Management background with experience in Developing Products with large-scale user transactions and having critical business nature.
• Must be able to build the technical architecture/stack of the product from scratch including server interactions, scripts, deployment stage, features with a cost-effective manner.
• Hands-on implementation of the critical interfaces and complex modules of the systems and features as a solution architecture and design.
• Provide timely deliverables, estimates, and complete tasks in an Agile development environment.
• Reviewing code for coding standards and accuracy and functionality.
• Help the team to solve complex coding problems and troubleshoot the issues.

What skills do you need?

• Minimum 5+years of Technical Lead experience.
• Handle on any MVC PHP Frameworks Like Zend Framework, Laravel
• Must have experience on  NodeJS, Express, Loopback
• Good to have hands-on Serverless Framework & CLI, AWS Lambda, API Gateway, SQS, SNS, Step Functions
• Must have experience working with JavaScript technologies like NodeJS, AngularJS,  React.
• Hands-on  Relation, Non-relation, MYSQL, Data Lakes, HIVE, Apache Spark, MongoDB, Apache Cassandra, Streaming Analytics, In-Memory, NoSQL Database.
• Must have a good understanding of building and using REST APIs and Different Authentication Protocols.
• Good to have experience with  Amazon Web Services (EC2, RDS Aurora, Lambda, API Gateway, S3, CloudFront )
• Must have experience building microservices and customer-facing APIs.
• Must have a sound understanding of failure modes, resiliency patterns, and techniques to enable robust, self-healing architecture.
• Develop Business Domain-Driven Reusable Microservices.
• Knowledge of version control systems like GIT (mandatory).
• Experience with Google Cloud is a plus.
• Experience with the process of automation and load testing is a plus.

At AiTrillion, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly make commerce better for everyone. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities.