UX Designer

📢 *Hiring: Inside Sales Executive—ERP Software*

🏢 *Company:* Torero Softwares Ltd

📍 *Location:* Lower Parel East, Mumbai (10 min walking from station)

🕒 *Working Hours:* Mon–Sat | 10:00 AM – 7:00 PM

🎓 *Education:* 12th pass or higher

💼 *Experience:* Minimum 1 year in telecalling or sales

*Key Responsibilities:*

* Generate and qualify leads through outbound calls and emails

* Present ERP software features (accounting, billing, GST) to potential clients

* Schedule and coordinate product demonstrations

* Follow up with prospects post demo to facilitate sales closures

* Maintain and update lead database accurately using CRM tools

* Collect client feedback and prepare basic activity reports

*Must-Have Skills:*

* Excellent communication skills in Hindi & English

* Proven telecalling or inside sales experience

* Basic computer literacy and familiarity with CRM systems

*Preferred Qualifications:*

* Background in accounting, billing, GST compliance, or MSME focused software

* Experience with remote access or demo tools (Anydesk/TeamViewer)

🎯 *Perks:* Fixed salary + performance based incentives | On the job training | Clear growth path

📩 *Apply Now

• Participate in requirements analysis and design 
• Development of Web applications and RESTful APIs using C#, .NET Core, ASP.NET Core, .NET Framework 4.7, C#, ASP.NET MVC, LINQ, Entity Framework 6.0, EF Core
• Development of Microservices using Clean Architecture, CQRS, .NET Design Patterns, SOLID Principles and Object-oriented design & analysis (OOA & OOD)
• Development of Microservices using Microsoft Azure or AWS, Dockers and Kubernetes
• Write clean, scalable code using .NET programming languages (C#)
• Write Microsoft SQL queries and optimize both external and internal DB processes and procedures.
• Use automation tools, following CI/CD best practices in an established DevOps team.
• Write unit and integration tests using Moq
• Collaborate with internal teams to produce software design and architecture
• Develop documentation throughout the software development life cycle (SDLC)
• Serve as an expert on applications and provide technical support  

• Strategic market research through different sources to analyze the current trends for having a strong media presence. 
• Planning and working on Branding budgets, competition tracking and analysis, strategizing and scheduling marketing. 
• Ideate and implement marketing plans through (digital and offline) campaigns and programs 
• Monitor/track the monthly performance of brands against budgets and deliver the objectives 
• Monitor/track digital footfall on all our platforms and explore means to improve the figures in quantity and quality.  
• Manage all aspects of Digital Marketing - SEO, SEM, social media marketing, messaging, email campaigns, content marketing, etc. 
• Ensure our brand message is strong and consistent across all channels and marketing efforts (like events, email campaigns, web pages, and promotional material) 
• Identify areas where there are gaps and find opportunities to reach new market segments and expand market share 
• Ensure quality and timely delivery/execution of various Marcom requirements like EDM’s, case studies, video content, PDF’s, Use Cases, etc 
• You will be responsible for engaging with customers to ensure that we receive feedback and suggestions through testimonials, etc. 
  
  

Requirements

• Experience using Microsoft Excel to manipulate and analyze data
• Experience building, executing, and scaling cross-functional marketing programs
• SaaS sales Experience/ Exposure in product selling
• Experience using data and metrics to measure impact and determine improvements
• Experience presenting metrics and progress to goal with stakeholders
• 5+ years of marketing experience
• MBA with 7+ years of marketing experience
• Languages to be known- English and Hindi
• Demonstrated ability of strategic problem solving and creating/building solutions from scratch
• Seasoned in creating customer-facing experiences and programs
• Demonstrated analytical skills in quantitative and qualitative consumer research methodology and outputs
• Track record of creating a significant impact on customer awareness, preference, loyalty, and share of wallet
• Experience in building strong cross-functional relationships
• Minimum experience of 5 years in Digital Marketing
• Experience in Lead Generation and Email Marketing
• Demonstrated experience in using DM tools over 2 years

JOB DESCRIPTION

• 2 to 6 years of experience in imparting technical training/ mentoring  
• Must have very strong concepts of Data Analytics
• Must have hands-on and training experience on Python, Advanced Python, R programming, SAS and machine learning
• Must have good knowledge of SQL and Advanced SQL
• Should have basic knowledge of Statistics
• Should be good in Operating systems GNU/Linux, Network fundamentals,        
• Must have knowledge on MS office (Excel/ Word/ PowerPoint)                           
• Self-Motivated and passionate about technology                                     
• Excellent analytical and logical skills and team player                               
• Must have exceptional Communication Skills/ Presentation Skills                         
• Good Aptitude skills is preferred                        
• Exceptional communication skills

Responsibilities:                                                                                         

• Ability to quickly learn any new technology and impart the same to other employees
• Ability to resolve all technical queries of students
• Conduct training sessions and drive the placement driven quality in the training
• Must be able to work independently without the supervision of a senior person
• Participate in reviews/ meetings                                                                                                          

Qualification:                                                                               

• UG: Any Graduate in IT/Computer Science, B.Tech/B.E. – IT/ Computers
• PG: MCA/MS/MSC – Computer Science
• Any Graduate/ Post graduate, provided they are certified in similar courses

ABOUT EDUBRIDGE

EduBridge is an Equal Opportunity employer and we believe in building a meritorious culture where everyone is recognized for their skills and contribution.

Launched in 2009 EduBridge Learning is a workforce development and skilling organization with 50+ training academies in 18 States pan India. The organization has been providing skilled manpower to corporates for over 10 years and is a leader in its space. We have trained over a lakh semi urban & economically underprivileged youth on relevant life skills and industry-specific skills and provided placements in over 500 companies. Our latest product E-ON is committed to complementing our training delivery with an Online training platform, enabling the students to learn anywhere and anytime.

To know more about EduBridge please visit: http://www.edubridgeindia.com/">http://www.edubridgeindia.com/

You can also visit us on https://www.facebook.com/Edubridgelearning/">Facebook , https://www.linkedin.com/company/edubridgelearning/">LinkedIn for our latest initiatives and products

Role & Responsibilities

• The successful candidate will be experienced in leading and developing a support team within a product support environment
• This position will oversee the teams active case workload and provide guidance where required with a focus on a high-quality world-class customer experience.
• Oversees top tier customer critical account technical support situations to insure all elements of technical support are progressing to issue resolution. Initiates and facilitates the discussion with customer and respective resolution stakeholders during critical issues. Ensures timely, professional and effective communication with the customer and internal groups from both the technical and management perspectives
• Assists with the maintenance of and compliance with department policies and procedures
• Identifies team and individual training needs and assist in driving the delivery of these training initiatives
• Mentors and coaches Technical Support Engineers, soft skills, case management, technical skills, etc.
• Participates and leads hiring to get the best available talent

Qualification (Knowledge & Skills)

• 6-8 years of Experience in Production Support. Preferably in the BFSI domain.
• Experience of leading L1 & L2 support resources
• Demonstrated ability to develop strong relationships with multiple levels of customer with the ability to obtain a working knowledge in support of their business objectives in relation to the delivery of secure applications and data
• Prior experience working for a global IT vendor in a similar role
• Ability to facilitate and manage cross-team collaboration to solve customer issues working with teams in person and virtually
• Experience serving as a customer advocate able to understand and articulate the needs of the client and deliver on those needs
• Ability to keep calm and cool during critical situations and skilled in handling high profile situations with ease
• Must be motivated by challenges, results driven, and able to recommend multiple solutions for a problem
• Strong negotiation and difficult conversation skills for leading critical discussions and setting customer expectations
• Experience creating concise reports for customers, following customer situations/incidents (Incident reports and RCA)
• Proven ability to prioritize workload
• Ability to share constructive feedback; be able to adapt to and embrace change

Requirements

• Three years bachelor regular degree
• Must have a minimum of 6 years of experience in a technical support environment with 1 - 2 years of people management experience
• Understanding of SLA definitions and tracking.
• Understanding of Support metrics
• Excellent in Customer communication and has a natural flavour for Customer Service
• Good people management skills.
• Good understanding of computer systems, mobile devices, and other tech products
• Hands on experience on On-premise & Cloud deployments
• RHEL/CentOS and Debian/Ubuntu
• NodeJS (PM2 is a plus)
• MongoDB and Oracle , RabbitMQ
• Strong understanding of Networking and TCP/UDP protocols
• AWS (Covers S3)
• Excellent problem-solving and communication skills
• Ability to provide step-by-step technical help, both written and verbal
• Ability to diagnose and troubleshoot basic technical issues
• Bachelor’s degree in Information Technology, Computer Science or relevant field
• Startup experience is a plus

Your skills and experience should cover:

• Excellent programming skills using JavaScript or TypeScript

• 2+ years of relevant software engineering experience

• Proven Node.JS programming skills with knowledge on how to scale huge Node.JS setups

• Experience profiling and optimizing Node.JS applications

• API design and development best practices

• Restful web services, service-oriented architectures

• SQL and NoSQL expert

• Hands-on experience with developing automated tests

• Test-driven development (TDD)

• Experience with SCM systems like Git/SVN

• Experience in Agile software development and continuous Integration systems like Jenkins

The following areas are highly advantageous:

• Experience with Express and Knex

• Experience with Loopback (https://loopback.io/" target="_blank">https://loopback.io/ TypeScript framework)

• Experience/Interest with MySQL or PostgreSQL database