Category Manager - Skin & Hair - Series B _Health & Nutrition brand

Position Summary

We are seeking highly motivated and customer-oriented professionals for the role of Customer Support Executive for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.

Key Responsibilities

• Manage customer interactions via phone, email, or chat in a professional and timely manner.
• Resolve customer queries, issues, or complaints with accuracy and empathy.
• Maintain detailed records of customer interactions in the system.
• Collaborate with internal teams for escalations and resolution follow-ups.
• Uphold service quality standards and contribute to continuous improvement.

Qualifications & Requirements

• Education: 12th Pass, Diploma, Graduate, or Postgraduate
• Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply

Skills:

• Excellent verbal and written communication in English
• Strong interpersonal and problem-solving skills
• Basic computer proficiency (MS Office, typing skills)
• Ability to work in a fast-paced, team-oriented environment
• Willingness to work in rotational shifts (including night shifts)

Perks & Benefits

• Competitive salary with performance-based incentives
• Night shift allowances and cab facility
• One-time complimentary meal during shifts
• Opportunities for internal growth and role advancement
• Exposure to international client processes and professional development

About Vijyapana Advertisements:

Vijyapana Advertisements is a growing advertising startup specializing in Print Media, Social Media Creatives, Audio & Video Ads, Web & App Development, Corporate Branding, and Corporate Gifts & Stationery Supplies. We help businesses build strong brand visibility through innovative marketing solutions.

Job Responsibilities:

✅ Sales & Lead Generation:

• Identify potential clients and generate leads through networking, cold calls, and online inquiries.
• Pitch Vijyapana's advertising services to businesses, brands, schools, colleges, hospitals, and corporate offices.
• Meet and exceed sales targets by closing deals with new and existing clients.

✅ Customer Relationship Management:

• Build and maintain strong relationships with clients to ensure repeat business.
• Address customer queries and provide suitable advertising solutions.
• Ensure client satisfaction by coordinating with the design and production teams.

✅ Lead Management & Reporting:

• Maintain an organized database of leads and client interactions.
• Follow up with potential clients to convert them into paying customers.
• Provide regular reports on sales performance and market trends.

Requirements:

✔️ Experience: 1-3 years in sales, preferably in advertising, media, or B2B sales.

✔️ Skills: Strong communication, negotiation, and networking skills.

✔️ Tech-Savvy: Basic knowledge of CRM tools, social media, and digital marketing is a plus.

✔️ Self-Motivated: Ability to work independently and meet sales targets.

✔️ Languages: Proficiency in [Mention languages required].

Benefits:

💰 Competitive salary + attractive incentives.

📈 Growth opportunities in a fast-growing advertising startup.

🏆 Performance-based bonuses.

🚀 Work in a dynamic and creative environment.

🔹 If you're passionate about sales and advertising, we’d love to hear from you! Apply now and be part of Vijyapana’s journey.

Desired Skills & Mindset:

We are looking for candidates who have demonstrated both a strong business sense and deep understanding of the quantitative foundations of modelling.

• Excellent analytical and problem-solving skills, including the ability to disaggregate issues, identify root causes and recommend solutions

• Statistical programming software experience in SPSS and comfortable working with large data sets.

• R, Python, SAS & SQL are preferred but not a mandate

• Excellent time management skills

• Good written and verbal communication skills; understanding of both written and spoken English

• Strong interpersonal skills

• Ability to act autonomously, bringing structure and organization to work

• Creative and action-oriented mindset

• Ability to interact in a fluid, demanding and unstructured environment where priorities evolve constantly, and methodologies are regularly challenged

• Ability to work under pressure and deliver on tight deadlines

Qualifications and Experience:

• Graduate degree in: Statistics/Economics/Econometrics/Computer

Science/Engineering/Mathematics/MBA (with a strong quantitative background) or

equivalent

• Strong track record work experience in the field of business intelligence, market

research, and/or Advanced Analytics

• Knowledge of data collection methods (focus groups, surveys, etc.)

• Knowledge of statistical packages (SPSS, SAS, R, Python, or similar), databases,

and MS Office (Excel, PowerPoint, Word)

• Strong analytical and critical thinking skills

• Industry experience in Consumer Experience/Healthcare a plus

you should be good in react node and javascript and able to build projects on the same. 

You will be the part of India Accelerator tech team, the best startup Accelerator of india. Great learning and growth opportunity

Your Roles and Responsibilities:

Business Development is a critical aspect of our platform business.

1. Actively seeking out new sales opportunities through cold calling, networking, and social media.

2. Calling 65-70 leads every day

3. Setting up meetings with potential clients (parents)

4. Generating Trial Classes - Pitch Parents to take PlanetSpark Trial Classes

5. Negotiate/close deals and handle complaints or objections

6. Follow and achieve the department’s sales goals on a monthly, quarterly, and yearly basis (3L revenue per month)

7. “Go the extra mile” to drive sales

What are we looking for?

1. Proficiency in English

2. Thorough understanding of marketing and negotiating techniques

3. Fast learner and passion for sales

4. Self-motivated with a results-driven approach

5. Proven experience in sales or relevant roles is a plus

6. A friendly and energetic personality with a customer service focus

Criteria

1. Willing to work 5 days a week in a fast-paced startup

2. Ready to work from Office and join immediately.

Mission Statement

1. In your training of 1st month, we shall actively probe you through the process using Training Decks, Live Experiences, and Re-Training Programs that aim to give you an overall Learning experience along with your paid stipend along the journey.

2. We create career-oriented BDT in this 1 month whose skill becomes unmatched across the sector.

3. You are required to use the right sales strategy and accomplish 1 Lac of revenue in the training period, hence making a way to achieve a License to Sell (L-2-S)

4. You will be entitled to a training stipend of INR. 21428. In-office attendance of 90% is mandatory in 1month of training

5. Post 1L Revenue achievement, you will be entitled to the below CTC

India Shift – INR 6.6 LPA (4.23 LPA Fixed + 2.4 LPA Variable)

US/ Canada Shift - INR 7.10 LPA (4.8 Fixed + 2.3 LPA Variable)

Skill Required - Excellent Communication Experience Required - 00-1 year (fresher also welcome)

Minimum Education: Graduation

2018, 2019, 2020,2021,2022.

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• Able to identify prospects
• Able to pitch products and services
• Driven by targets and motivated to do sales
• Outbound calling on data collected through lead generation activities / secondary data sources
• Daily follow-ups on older leads and work on new leads
• Good networking skills
• Able to make 120-150 calls a day

• Or English + 2 regional language

What we need from you

• You will bring very strong consulting skills, are customer focused and know how to navigate through tough project situations
• You are highly motivated, creative in your approach to technical problems and love all things about Data!
• You spend a significant amount of time to keep your technical skills updated and are constantly looking for the next big data challenge
• You will be a key contributor to our growth and our customer’s success
• You will bring both broad and deep knowledge in Efficient Java (JSP, Servlet) Developer and going forward build the ability to architect a solution by mapping a customer business challenges
• You are resourceful and confident under pressure
• Willingness to travel as needed to customer sites

Competencies:

• Relevant experience on using tools like JSP, Servlet for web applications
• MVC frame works - Struts or Spring
• Web services- SOAP and REST WebLogic, Hibernate
• Middleware technologies MQ OSB.
• Web/App Servers: Tomcat or WebLogic or JBoss
• Experience using Angular, Micro Services using Spring, jersey, Swagger
• Good knowledge of Backend and Front-end technologies
• Good knowledge of Core Java, J2EE, Ajax, Spring, Java Script, jQuery, HTML
• Good knowledge of any RDBMS database like SQL Server, Oracle, MySQL & Cluster set-up, performance benchmarking, client-side API evaluation, knowledge of various deployment strategies
• Strong knowledge with Core JAVA concepts – Exception handling, Multi-threading, Collection, String, OOPS etc…
• Advanced understanding of Windows and Linux based operating systems
• Mainly 3-4 months hands on with reverse engineering and old legacy solutions to new modern applications
• Working knowledge using REST, HTTP, TCP, SCTP protocols
• Hands-on with JAVA frameworks such as – Thread Pool Executor, Object Pooling, Logging (Log4j preferred), XML/JSON handling

Education Criteria:

• Preferred BE degree in CS, E&C, E&E
• Proficient being a J2EE Developer (courses or project done) and data analytics skills
• Flexible to work on any projects assigned

Note: Terms & Conditions

• This opportunity will be work from office

• Our engineers are involved in all parts of the product lifecycle: brainstorming, design,prototyping, planning, execution, and deploying.
• We brainstorm to understand and explore the difficult problem and come up with the best solution for the hardest problems that impact the world.
• You will develop broad-ranging skills working on a wide variety of initiatives. You will take responsibility for your projects, but you'll also have teammates who look out for you.
• We operate in a “get s**t done” environment where the goal is always to execute and implement. While doing all of this...You will not forget to have fun!

WHAT WE VALUE

• You're cool with working with others. Our jobs aren’t done in a vacuum and everyone contributes to get the job done.
• You’re not afraid to make mistakes because without challenge, you’re not learning.
• Speaking of learning, you have a constant desire to grow and develop.
• You care about great design, not only in the product and visual sense, but also in your code and technical architecture.
• You are passionate about product craftsmanship, and can balance that with deploying something relevant.
• You move fast with a sense of urgency. You want to work on things that make an impact on the world.

DESIRED EXPERIENCE

• Candidate Expectations: Design, code, deploy and maintain scalable software infrastructure to meet Blowhorn's demands.
• 3+ years’ experience in a start-up environment or any reputed product based company
• Build APIs for business clients to integrate blowhorn into their systems.
• Setup processes and methodology for sustainable software development.

DESIRED SKILLS

• Develop new user-facing features
• Build reusable code and libraries for future use
• Ensure the technical feasibility of UI/UX designs
• Good understanding of JS frameworks (AngularJS, ReactJS, VueJS), Angular 5+ and Bootstrap.
• Proficient understanding of web markup, including HTML5, CSS3
• Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS
• Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery
• Some exposure to Analytics/Dashboard and related client frameworks (D3.js, Apache superset)
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• Optimize application for maximum speed and scalability
• Assure that all user input is validated before submitting to back-end
• Has worked extensively on Google maps and features like live tracking, geo fencing
• Good API integration skills (with backend frameworks)
• Mobile frameworks like Flutter is a plus
• Collaborate with other team members and stakeholders
• Basic knowledge of image authoring tools, to be able to crop, resize, or perform small adjustments on an image. Familiarity with tools such as Gimp or Photoshop is a plus.
• Proficient understanding of cross-browser compatibility issues and ways to work around them.
• Proficient understanding of code versioning tools, such as (Git / Mercurial / SVN)
• Good understanding of SEO principles and ensuring that application will adhere to them.

• You are a great teammate with proven capabilities working on SaaS product and a passion for writing exception code.
• You are hungry for an opportunity to join a start-up and become a member of core platform team driving the company forward.
• Has good analytical and problem-solving skills and is able to break down a solution into smaller units of work and produce a solution roadmap.
• Has written high quality, well-tested shared components that can be leveraged by multiple systems. Can step into specific projects to supply additional management, coding and engineering capacity as needed.
• Has expert knowledge in distributes systems and high-volume transactions.
• Understand the product mission, goals, and tasks and execute with the team to achieve them.
• Understand the design and architecture and build modules in accordance with it or recommend and make the necessary changes that adds more stability to our product.
• Improve the quality of our front-end code and our overall front-end user experience.
• Takes requirements (business features, technical debts and internal enhancements) and designs resilient solutions. 

• 1+ years of hands-on experience in Java/Kotlin.
• Demonstrable understanding of Design Patterns.
• Experience in Context & Dependency Injection or Spring framework, Hibernate/JPA.
• Experience in RESTful/SOAP web services in integrating with 3rd Party API Integrations.
• Proficient in SQL (PostgreSQL) and NoSQL databases.
• Experience in multi-threading and concurrency is a plus Experience in JMS messaging using Apache Zookeeper and Kafka is a plus.
• Experience in Angular is a plus. Knowledge of modern CI/CD environments: Git, Gradle, GitLab Familiarity with tools like Postman, SOAPUI, IntelliJ

• Willing to learn our tech-stack (Kotlin | CDI | Angular).
• Develop API integrations using RESTful/SOAP web services.
• Significant technical academic course work or equivalent work experience
• Excellent communication and interpersonal skills.
• Knowledge on cloud infrastructure is a plus.