Director - Product

Position Overview:

As a Senior Support Engineer specializing for Storage and Network monitoring in an AI enabled Data center as well as Cloud, you will play a critical role in interacting with Customer on routine basis to support the product. Your expertise in debugging and solving complex problems is essential to address the complex product issues when pitched in real world. With a methodical approach on problem solving and being Customer’s advocate in the organization is crucial for success of the position

Work Location: Pune

Job Type: Hybrid

Key Responsibilities:

- Monitor for, triage, and resolve live issues in mission critical enterprise environments.

-Active Customer engagements: Work daily with customers in a proactive manner providing full lifecycle support and implementing solutions to maximize value to the customer.

-Debug issues and propose solutions: Understand the domain, product, key customer use-cases, and success-criteria, work towards these by implementing solutions the current issues and in time propose new solutions.

-Agile Development: Collaborate within an agile development environment to deliver on aggressive schedules, maintaining a high standard of quality in communications, documentation and tracking various issues.

-Feature Ownership: Take ownership of features, customers ask from inception to delivery, working with Product Management, Engineering stakeholders, Ensuring product meets the customers’ requirements and align with the overall product vision.

-Problem Solving and Optimization: Tackle complex technical challenges related to data processing, storage, and real-time monitoring, and optimize backend systems for high throughput and low latency.

-Implement Best Practices & focus on automation: In cross geo, multi-product support org, propose and implement Support centric best practices on collaboration, documentation, tracking and measuring success, and automate the repetitive tasks to ensure efficiency.

-Collaboration and Communication: Work closely with cross-functional teams, including UI/UX designers, product managers, and QA engineers, to ensure smooth integration and alignment with product goals.

-Documentation: Create and maintain technical documentation, including system architecture, design decisions, and API documentation, to facilitate knowledge sharing and onboarding.

Qualifications:

- Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.

- Strong domain knowledge in Networking and/or Storage Networking technologies and practices.

- 5+ years of practical experience in networking domain (an additional storage networking experience is a plus), with a focus on supporting enterprise customers.

-Strong Linux system administration skills with focus on Full-Stack troubleshooting, LAMP style hosted applications, shell scripting and performance tuning.

-Experience with Windows administration including but not limited to AD, Group Policy administration, performance monitoring, and performance tuning

- Broad experience with monitoring fundamentals and familiarity with data collection methods for key infrastructure technologies from AJAX to Xenserver

- Proven experience in troubleshooting and debugging enterprise products deployed in AWS, Cloud, and Kubernetes environments.

- Strong communication and interpersonal skills with the ability to interact effectively with customers and internal teams across geographies and time zones.

-Excellent problem-solving abilities, with a keen attention to detail and a systematic approach to issue resolution

- Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and deadlines effectively.

-Customer-centric mindset, with a passion for delivering exceptional technical support and ensuring customer satisfaction.

Why Join Us:

- Opportunity to be a key contributor in the development of a leading performance monitoring company specializing in AI-powered Storage and Network monitoring.

- Collaborative and innovative work environment.

- Competitive salary and benefits package.

- Professional growth and development opportunities.

- Chance to work on cutting-edge technology and products that make a real impact.

If you are a hands-on technologist with a proven track record of designing and delivering high-quality features on aggressive schedules and possess strong expertise in microservices-based streaming architectures, we invite you to apply and help us redefine the future of performance monitoring.

Business Development Manager – Full-Time

Location: On-site

Work Days: Monday to Friday

Experience Required: Minimum 3 years in Business Development/Sales

Education: Bachelor’s degree in Business Administration, Marketing, IT, or a related field

Job Overview

We are seeking a dynamic and results-driven Business Development Manager to join our team. In this key role, you will be at the forefront of driving revenue growth by identifying new business opportunities, building strong client relationships, and promoting our services with a strategic, client-focused approach.

The ideal candidate is a self-motivated professional with a proven sales background and excellent communication skills. You will help us reach our growth targets by creating effective sales strategies, expanding our client base, and delivering top-notch service.

Key Responsibilities

• Develop and execute sales strategies to achieve business targets for IT products, software, and services.
• Identify, qualify, and pursue new business opportunities through lead generation, networking, and market research.
• Build and maintain strong relationships with key clients, decision-makers, and stakeholders.
• Manage the entire sales cycle: prospecting, presentations, negotiations, closing, and account management.
• Lead and mentor the sales team, ensuring they meet individual and team targets.
• Collaborate with marketing and technical teams to create effective proposals and customized solutions.
• Conduct market analysis to identify trends, competitor activities, and customer needs.
• Prepare sales reports, forecasts, and performance analysis for management review.
• Represent the company at client meetings, industry events, and conferences.

Required Skills & Qualifications

• Minimum 3 years of proven experience as a Business Development Manager, Sales Executive, or a similar role.
• Demonstrated track record of achieving sales targets and driving business growth.
• Strong knowledge of the local and regional market landscape.
• Excellent verbal and written communication skills in English.
• Strong negotiation, interpersonal, and relationship-building abilities.
• Excellent time management, strategic planning, and organizational skills.
• Bachelor's degree in Business Administration, Marketing, Sales, or a relevant field is mandatory.
• Experience in customer service is an added advantage.

Why Join Us?

• Competitive salary and performance incentives
• Opportunity to work with an innovative and growing company
• Professional development and growth opportunities
• Collaborative and supportive work environment

Job Types: Full-time

Experience:

• total work: 3 years (Required)

Work Location: In person

Tableau Server Administrator (10+ Yrs Exp.) 📊🔒

📍Location: Remote

🗓️ Experience: 10+ years

MandatorySkills & Qualifications:

1. Proven expertise in Tableau architecture, clustering, scalability, and high availability.

2. Proficiency in PowerShell, Python, or Shell scripting.

3. Experience with cloud platforms (AWS, Azure, GCP) and Tableau Cloud.

4. Familiarity with database systems (SQL Server, Oracle, Snowflake).

5. Any certification Plus.

• Accurately recording details of customers’ purchase orders.
• Processing all customer purchases accordingly.
• Generating promising leads to pursue.
• Managing customer accounts by ensuring that existing customers remain satisfied with the company's services.
• Developing and sustaining solid relationships with customers to encourage repeat business.
• Understanding in-depth knowledge to make suitable recommendations based on customers' needs and preferences.
• Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

• Great coding skills (Java, Python, SQL);
• Solid skills in framework design;
• Knowledge of fundamentals of QA methodology. ...
• Understanding HTML, CSS;
• Using patterns Page Object, Factory in automation;
• Experience in CI and CD;
• Proficient in using various tools, such as Maven, Selenoid, JUnit.

Responsibilities:-

• Manage senior business stakeholders.
• Act as the primary point of contact for all Salesforce, Marketing Automation, and CRM initiatives
• Lead workshops gather requirements, and design solutions
• Manage the implementation and delivery of new initiatives
• Hands-on configuration.
• Design, build and deliver salesforce technical design/architecture in line with client requirements;
• -Own architecture and design of complex solution components (Integration, Security, Custom development);
• -Demonstrate technical development skills (scope technical portion of a project and estimate resource requirements);
• -Work closely with stakeholders within client organization;
• -Work closely with and support the Sales community.
• Stay abreast of new Salesforce releases and functionality, making suggestions to improve existing processes and implement new solutions
• Manage and mentor junior team members

Required skills and experience:-

• Experience working across the full Salesforce project lifecycle from analysis, design, testing to implementation.
• You’ll have 5+ years experience of working on deployment teams throughout the project lifecycle, ideally using Agile development techniques.
• You’ll have a proven track record of successful delivery on customer projects, preferably enterprise CRM implementations
• Demonstrable experience supporting and maintaining Salesforce.com CRM applications i.e. SalesCloud, Service Cloud
• Experience with Marketing Automation / Marketing Tools i.e. Marketo or Eloqua
• Previous team leadership/management experience is desirable
• Product discovery and ideation experience
• Conducted focus group sessions/ cross-functional workshops, etc for requirement gathering
• -Knowledge of data and content migration, automated testing, release management, source control tools;
• -In-depth understanding of Salesforce programming including Visualforce, Apex, and API’s;
• -Experience with CRM, CMS, ERP, CPQ, Portals, SSO, E-commerce and ESB/SOA applications;
• Demonstrated ability to drive a product vision, manage a roadmap, and influence without direct authority
• You’ll be a self-starter, adept at picking up new skills and technologies, and eager to break new ground
• You’ll have excellent communication skills, equally comfortable with crafting emails as leading a white-board discussion with customers.
• You’ll have the vision to help us take our company to the next level
• Track record of successfully delivering projects on time, to scope, with high quality.
• Independently driven, resourceful, and able to deliver results with light-touch direction.
• Ability to communicate clearly and effectively with developers, business owners, and senior business leaders.
• Excellent user experience intuition.
• Strong analytical skills.

• Primavera planner & Scheduler
• Exp - 5 to 8 years
• Exp in EPC (Engineering procurement and construction) projects
• 1 year contract
• Location – Mumbai
• Language: English, Hindi
• Good coordinating and communicating skill

• Set up and run large scale PPC campaigns
• Optimize performance to increase reach, generate leads and transactions and reduce cost. (multiple optimizations in a day - if needed)
• Analyze trends, along with qualitative and quantitative data to recommend campaign changes and updates.
• Track and analyze website traffic flow and provide regular internal reports.
• Create performance reports with recommendations for improvements.
• Intra-team coordination to understand how the campaigns can yield more quality leads
• Certification is Google AdWords and Analytics is preferred

Experience:1-3 years of experience in;

• Planning, implementing, and reporting the performance of PPC campaigns for multiple clients
• Keyword research and analysis
• Media Planning
• Budget optimization

Platforms:

• Google Marketing Platform
• Specifically
• Google Adwords (Display, Mobile App, Video) and Analytics
• Bing Editor

Qualities

• Constant monitoring of the performance of multiple campaigns
• Attention to small details
• Updated on the latest trends on the above-mentioned platforms
• General Knowledge:
• Understanding of PPC Campaigns
• Understanding of advertising on Google, Facebook, Linkedin, and Twitter