CREATIVE DESIGNER

Job Title: ServiceNow Analyst – CMDB and Discovery Specialist

Location: Gurgaon, Hybrid

Experience Required: 5+ Years

Job Type: [Full Time]

Job Summary:

We are seeking a highly skilled and experienced ServiceNow Analyst to join our team. The ideal candidate will be proficient in managing the Configuration Management Database (CMDB) within ServiceNow, with a strong background in ServiceNow Discovery and Service Mapping. This role involves identifying and resolving Discovery errors, ensuring the accuracy and integrity of the CMDB, and contributing to the overall efficiency of our IT service management processes.

This position is part of our ServiceNow ITOM (IT Operations Management) efforts, focused on Discovery, Service Mapping, and CMDB operations.

The ServiceNow CMDB and Discovery Administrator will be responsible for helping define, implement and integrate multiple discovery sources to support the configuration management database (CMDB).

Responsibilities:

CMDB Management:

• Maintain and manage the Configuration Management Database (CMDB) within ServiceNow.
• Ensure the accuracy and integrity of CMDB data, implementing best practices and standards.
• Regularly audit and reconcile CMDB data to maintain up-to-date and accurate information.

Discovery and Service Mapping:

• Work with support teams to ensure that the Discovery tool has the appropriate access and permissions to capture configuration information.
• Perform day-to-day administration of the ServiceNow Service Mapping/Discovery tool, including mapping additional defined business services into the tool and updating discovery configurations for deeper network penetration.
• Assist the CMDB Administrator with developing and maintaining the technical design of the ServiceNow CMDB to meet the current and anticipated scope and maintain CMDB integrity to effectively support other ITSM processes such as Incident Mgt., Change Mgt., and Asset Mgt.
• Implement data governance through identification rules and configuration of multiple discovery sources that populate the CMDB.
• Strong hands-on experience in optimizing discovery, tailoring patterns and development.
• Validating discovery results and troubleshooting as required.
• Assist the CMDB Administrator team with designing, deploying, and managing ServiceNow Service Mapping solutions for both on-premise and cloud resources, including schedules, credentials, and mid-servers.
• Define, create, and manage Service Mapping infrastructure, including patterns.
• Work with support teams to identify, investigate, and resolve Service Mapping issues, ensuring that Service Mapping is performing as expected.
• Assist in creating and maintaining Service Mapping-related documentation, aligning with other methods of populating the CMDB.

General/Admin:

• Assist with tasks related to implementing the ServiceNow application.
• Document procedures for the discovery, configuration management functions.
• Assist in developing, modifying, and configuring reports, dashboards, and outputs associated with the change, configuration, discovery, and mapping functions.

Qualifications:

1. Over 5+ years of working experience in ServiceNow
2. 3+ years' experience implementing, administering and optimizing ServiceNow Discovery and additional discovery tools
3. Solid understanding of Configuration Management practices and principles
4. Experience implementing ServiceNow Service Mapping
5. ITIL foundations certification preferred
6. Strong ability to effectively communicate (oral and written) with multiple levels of the organization (internally and externally)
7. Effectively working under accelerated deadlines and working independently to complete objectives
8. Experience working in a team-oriented, collaborative environment with good interpersonal skill
9. Ability to translate business requirements into technical specifications and design
10. Self-starter, positive attitude, and ability to problem-solve under minimal supervision
11. Intelligent, motivated, and competitive with a “roll-up-the-sleeves” and “get the job done” attitude
12. Ability to manage multiple simultaneous tasks within an open and interactive environment

Position: Business Development Executive

Shift Timing: 10 AM to 7 PM - Monday to Saturday (Remote)

Company: JNJ Technologies & Services LLP - https://www.jnjtechnologies.co.in/

Location: Vijayawada, Andhra Pradesh

Language: English & Hindi

Salary: 2.50 LPA to 4.80 LPA

We are looking for a resilient, empathic Business Development Executive to contribute to

the growth of our company. Business development executives are responsible for finding

and retaining clients, encouraging extant clients to purchase added products or features,

and remaining abreast of changes in consumption.

Requirements:

• Bachelor's degree in business management, marketing, or related field.

• 0 - 3 years' relevant work experience in business development or similar field

preferred.

• Excellent written and verbal communication skills.

• Ability to handle multiple projects simultaneously and work under pressure.

• Proficient in Microsoft Office and relevant software.

Responsibilities:

• Identifying profitable business opportunities

• Conducting extensive market research

• Creating actionable business strategies

• Nurturing relationships with clients

• Analyzing market trends

Key Responsibilities:

• Rewrite existing APIs in NodeJS.
• Remodel the APIs into Micro services-based architecture.
• Implement a caching layer wherever possible.
• Optimize the API for high performance and scalability.
• Write unit tests for API Testing.
• Automate the code testing and deployment process.

Skills Required:

1. At least 2.5 years of experience developing Backends using NodeJS — should be well versed with its asynchronous nature & event loop, and know its quirks and workarounds.
2. Excellent hands-on experience using MySQL or any other SQL Database.
3. Good knowledge of MongoDB or any other NoSQL Database.
4. Good knowledge of Redis, its data types, and their use cases.
5. Experience with graph-based databases like GraphQL and Neo4j.
6. Experience developing and deploying REST APIs.
7. Good knowledge of Unit Testing and available Test Frameworks.
8. Good understanding of advanced JS libraries and frameworks.
9. Experience with Web sockets, Service Workers, and Web Push Notifications.
10. Familiar with NodeJS profiling tools.
11. Proficient understanding of code versioning tools such as Git.
12. Good knowledge of creating and maintaining DevOps infrastructure on cloud platforms.
13. Should be a fast learner and a go-getter — without any fear of trying out new things Preferences.
14. Experience building a large-scale social or location-based app.

As a Software Engineer, you will participate in all aspects of software development (design, development, testing, maintenance, support) of the business’s applications. This is a hands-on development role responsible for design, implementation, and life cycle management of the product built/configured on the Huron platform.

You will also have the opportunity to work with one or more development teams that are responsible for web applications, able contribute to the design, implementation, and maintenance of applications and technologies owned by the assigned team, be delivering quality client and server-side code, markup, and CSS as needed, while adhering to best practices and standard. In addition, you’d be expected to attend all team meetings while making meaningful contributions and provide regular updates (via tools, meetings, communication, etc.) to the team lead of assigned teams.

You’ll be part of the Huron Higher Education team with opportunities to collaborate, learn and grow while impacting some of the most prestigious higher education and research institutions.

Let’s get to work – together.

• Apply Software Engineering competencies to design and develop software products.
• Solve complex technical problems with help from Lead Engineers
• Interact with key stakeholders from Product Management, Implementation and Support teams
• Develop in-depth knowledge of business processes facilitated by our software products.
• Create and execute a complete set of unit test cases.
• Interact and pair program with other Software engineers on the team to build high quality products.
• Troubleshoot deployment and resolve environmental issues in a timely manner across multiple projects.
• Work closely with the offshore development team to ensure quality standards are being met
• Be part of the scrum for dev team
• Support and update existing internal applications and services.
• Improve and implement modular, well-documented, responsive, and accessible JavaScript frontend components
• Authoring developer documentation and release notes
  
  
  

• Four-year technical degree in Computer Science, Information Technology or Information Systems or equivalent professional experience
• 3 + years of relevant experience
• Strong computer science skills and experience
• Highly proficient in .NetCore and Visual Studio
• Familiar with NextJS/React/TypeScript for front end development
• Unit testing experience with NUnit or other testing frameworks
• Familiarity in AWS Cloud Services like CloudFront, Cognito, Lambda, SNS, SES, Elastic Search, Event Bridge, S3, etc
• Familiarity with developing and using Rest API
• Familiarity with version control systems such as GIT required.
• Experience working with Postgres Aurora, DynamoDB, Elastic Cluster a plus
• Familiar in Linux
• Familiar with npm packages
• Authoring developer documentation and release notes
• Familiarity with agile development methodologies
• Ability to work independently or in a group with minimal supervision.
• Strong analytical thinking and problem-solving skills and demonstrated ability and experience in design for generality and abstraction.
• Experience is preferred in the following:
  • REST and developing RESTful APIs using the OpenAPI standard.
  • HTML 5, CSS, JavaScript, React
  • Aurora Postgress, DynamoDB
  • Developing microservices in Azure or AWS
  • Azure DevOps
  • .NET Core

10+ years of sales/business development experience in Cyber Security Domain

·        Experience building and executing a partner led go to market model

·        Strong background in executive-level communication

·        Strong skills in a cross-functional teaming environment

·        Having an insightful view of the overall business landscape, including financial and partner business drivers

·        Understands how to evaluate, interpret, and incorporate financial data in daily decisions to understand the organization's financial goals and focus the efforts in solving complex partner needs

·        Demonstrated ability to build and maintain executive level relationships at customers, partners .

·        Working across Boundaries - Ability to work cross-functionally with multiple business units, partners and solution teams in complex business engagements

·        Strategic Vision - Develops short and long-term strategy