EDI Tester / QA Analyst

Strong Technical Project Manager / Program Manager / Implementation manager profile

Mandatory (Experience 1) – Must have 4+ years in Project Management / Program management Implementation Engineer/ Consultant with a B2B SaaS company (preferably with enterprise client)

Mandatory (Experience 2) – Hands-on experience managing Agile delivery across multiple teams, including sprint planning, tracking, retrospectives, and release governance using Jira / Confluence

Mandatory (Core Skills) – Strong communication, stakeholder management, and executive-level reporting capability

Mandatory (Company) -B2B SaaS

Mandatory (Note): Not looking for implementation engineer but someone who handles the implementation projects

Hiring : SAP C4C Technical Role

Experience - Minimum 7 Years

Location : Pan India

We need strong C4C Technical experience

Job Description-

SAP C4C Technical Sound understanding or Formal training in software development practices (Agile, Scrum preferred)

Highly skilful in ABSL and BODL Scripting, UI Script, UI designer in SAP Cloud Applications Studio (SDK) to develop and deploy complex C4C (Cloud for Customer) solutions

Experience in developing custom objects, Adobe Lifecycle Designer are must Configuration of C4C using KUT (Key User Tool).

C4C Integration Experience with non-SAP systems.

Must have working experience in SOAP and OData/RESTful APIs in C4C Tracing and Debugging feature in Cloud Studio Build data sources and Reports for business objects

knowledge to create Key Figures, KPIs and to configure Dashboard Mash-ups development, Reuse libraries, Process extension scenarios, Publish new add-on in scop

At least 4 years' experience as a Node.js developer.

Experience in Microservices

Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.

Mandatory experience in Postgres and MySql.

Knowledge of front-end technologies such as HTML5 and CSS3.

Superb interpersonal, communication, and collaboration skills.

Exceptional analytical and problem-solving aptitude.

Safety Connect is a growing company in the domain of field force and road safety.

We are looking for a driven, patient, and passionate problem solver to join our team. In this role, you will be responsible for training and onboarding new customers and managing customer relationships throughout their entire life cycle. We’re looking for superior people skills and a positive attitude.

we’re growing and evolving, and if you are flexible then you’ll need to come along for the ride.

Responsibilities:

• Creating MIS reports, Weekly /Monthly /Quarterly/Annual reports as required to the customers.

• Manage incoming calls and emails and handle appropriate follow-up calls and emails.

• Address, resolve and record any customer issues that arise about business growth, billing, and general account satisfaction.

• Review the customer journey, identifying how it’s supported, taking a consultative approach in helping clients overcome issues and achieve goals.

• Coordinate and train all new customer starts in an efficient and streamlined way.

• Prepare necessary documentation or visuals for the client to demonstrate the performance of campaigns; analyze trends in C-Sat/NPS scores to identify areas of improvement.

• Work with the sales and marketing team to drill customer references and develop case studies.

Requirements /Qualifications: 

• 1-2 years of experience in communications, marketing, sales, account management, or customer success.

• Multi-tasking skills, strategic planning, and project management skills.

• Exceptional communication skills (verbal and written). 

• Analytical and process-oriented mindset.

• The ability to solve problems & to think quickly on your feet.

• An eye for detail.

• Knowledge of SalesForce and project management tools.

• Event planning experience is a plus.