Business Development Resource

About the Role :

Maintain & upgrade digital point of sales channels (website, app, IG shop, etc.). We sell via Shopify currently. Solve business problems via tech (combination of AI led solutions and others).

Things you'll be working on

1. How to improve conversion rate? How do we make sure our message resonates with more & more people who land on the website. This will mean mapping their journey before they land and following through to understand what it is they're seeing on the website and why they are not moving forward.

2. Understand the user's pain points and incorporate proactive solutions in our digital communication for the channels you own.

3. Collaborating to find tech enabled solutions to business problems like how do we make our packaging staff more efficient, how do we manage inventory better, ensuring communication around delays is automated and handled better, etc.

4. Working on setting up and optimizing our CRM for better engaging with the users.

Qualifications

● 2+ years of working experience

● Experience in D2C/B2C and E-commerce

● Previous experience in product is mandatory

● Experience with Shopify is a plus

● Strong with numbers and ability to manage multiple moving pieces together

● Ability to communicate well with all team members and keep members in sync

• ● Functional knowledge of AI tools and ability to learn new ones will help you stand out

As the Implementation Lead/Manager, you will be at the forefront of ensuring a seamless onboarding experience for our clients. You will play a critical role in understanding client needs, managing project timelines, and collaborating with cross-functional teams to deliver a high-quality onboarding experience.

Key Responsibilities:

• Client Onboarding:

Lead end-to-end implementation projects, ensuring a smooth transition from the sales phase to successful system deployment.

Collaborate with sales and account management teams to understand client requirements and expectations.

• Project Planning:

Develop and execute detailed project plans, outlining tasks, milestones, and deliverables. Define project scope, objectives, and success criteria in collaboration with clients.

• Stakeholder Collaboration:

Work closely with internal teams, including product development, support, and training, to ensure coordinated efforts in meeting client needs. Serve as the primary point of contact for clients during the implementation phase.

• Configuration and Customization:

Oversee the configuration of HR Tech SAAS solutions to meet client-specific requirements. Coordinate with the technical team to ensure proper customization and integration of the system.

• Training and Support:

Conduct training sessions for client teams to ensure effective utilization of the HR Tech SAAS products. Provide ongoing support during and after the implementation phase to address client inquiries and issues.

• Quality Assurance:

Implement quality assurance processes to verify that the configured solutions meet client expectations. Conduct thorough testing and validation of system functionalities.

• Communication:

Maintain clear and regular communication with clients, updating them on project progress, timelines, and any potential challenges. Manage expectations and address concerns promptly to ensure a positive client experience.

• Documentation:

Create and maintain comprehensive documentation related to the implementation process, configurations, and client-specific details.

Develop user manuals and guides as needed.

• Post-Implementation Review:

Conduct post-implementation reviews to gather feedback, assess project success, and identify areas for improvement. Collaborate with product development teams to relay client feedback for future enhancements.

You are a desired candidate if you have:

• Proven experience in leading successful implementations of HR Tech SAAS solutions.
• Strong project management skills with the ability to manage multiple client implementations simultaneously.
• In-depth understanding of HR processes and workflows.
• Technical acumen, including familiarity with system configurations and integrations.
• Excellent communication and interpersonal skills, with the ability to build strong client relationships.
• Problem-solving mindset and the ability to navigate complex client requirements.
• Knowledge of quality assurance processes and testing methodologies.
• Training experience, including the development and delivery of training programs.
• Detail-oriented with a focus on delivering high-quality solutions on time.

• You're proficient in AI/Machine learning latest technologies  
• You're proficient in GPT-3 based algorithms 
• You have a passion for writing code as well as understanding and crafting the ways systems interact
• You believe in the benefits of agile processes and shipping code often
• You are pragmatic and work to coalesce requirements into reasonable solutions that provide value

• Deploy well-tested, maintainable and scalable software solutions
• Take end-to-end ownership of the technology stack and product 
• Collaborate with other engineers to architect scalable technical solutions
• Embrace and improve our standards and processes to reduce friction and unlock efficiency

Job Description:

We are looking for a full-stack Python Django developer to work on the latest technologies for global education. You’ll be part of a cross-functional team responsible for the entire software development life cycle, from conception to deployment.

As a Full Stack Developer, you should be comfortable around both front-end and back-end coding languages, development frameworks, and third-party libraries. With problem-solving approaches and rigorous thinking abilities, we are looking for a learner who may not know all the answers but are obsessive about finding them and know exactly where to look for them.

“If you’re also familiar with Agile methodologies, we’d like to meet you."

Why you should work with us:

Culture:

-  Fun and learning environment

-  Interact with stakeholders and clients from day one on a project

-  Work with professionals across the globe from marketing, to technology, and learn problem-solving from their experiences.

Technology exposure:

-  Exposure to the latest technologies like AWS Cloud Platform, Python Programming, and DevOps Processes.

-  Opportunity to work in Cloud-based Data Integration Solutions and Products.

-  Building our products and solutions on the latest technologies like Python, Django, AWS & Google Cloud, and Microservices.

-  Serverless services like AWS Lambda, SQS, SNS, DynamoDB, etc.

-  Container-based applications i.e. Microservices built on Dockers, we also use AI for data analytics and reporting.

- Work with agile methodology.

Benefits:

- 5-day working week

-  No location constraints

-  Competitive salary

-  Stable work environment

You are suitable if, you:

- Have 2+ yrs of Python experience.

- Have 2 yrs of experience in Django-powered web/mobile apps.

- Extensive experience in Full-Stack application design and development using Python.

- Have hands-on experience in HTML, JS, Bootstrap, Angular, and server-side APIs integration.

- Have worked on Agile projects

- Have a learning attitude, and excellent communication & interpersonal skills.

- Have the ability to work both in teams and individually.

Nature of Work:

This being an advanced level position in the S/W development team the individual is expected to:
Participate as a team member in all phases of the S/W lifecycle, including the analysis and design of S/W systems.

Participate in a detailed level of coding, code walk – through and unit testing of S/W modules.
Participate in integrated testing of product/ package.

Participate in difficult and typical coding assignments with responsibility of a small module consisting of 3 – 5 members.

Participate in exploration/ feasibility study of products.
Have a thorough understanding of the assigned product/ project.

Participate in generating technical documentation of products/ packages.

Providing technical training to the juniors.
Manage allocated resources, keep compliance with discipline and decorum of the organization.

Keep compliance with Systems and Procedures.

Reports to:

Project Manager
Skill Set:
Thorough knowledge of current technological trends in Web based Software 

Strong Working knowledge of JSF/JSP, Servlets, Spring, Web application development and Core Java

• Working knowledge of working with databases using EJB.
• Knowledge of Bug Tracking tool such as Jira, Bugzilla and source code version control systems (SVN, GIT)
• Knowledge of working in Scrum methodology.
• Good to have knowledge of SonarQube and Web Security Aspects.
• Knowledge of Responsive Front End Development using HTML5, JavaScript, CSS3, JQuery, Ajax and JSON.
• Should be able to write test cases for the feature.
• Ability to gather and analyze data & draw logical conclusions

∙         Understanding of company’s vision & goals, business operations

and market

∙         Clear and concise oral and written communication skills

∙         Ability to establish and maintain effective work relationships at

all levels

∙         Great passion for S/W development.

∙         Ability to mentor and guide the juniors.

Office Address:

Tech Mahindra Ltd

Job Description :

- Bachelors/Masters degree in Computer Science, Computer Engineering or equivalent combination of technical education and experience.

- 8+ years of industry experience, including at least 4 years of hands-on testing and 2 years as a manager.

- Strong knowledge of QA methodology, Testing tools and Test Automation.

- Experience defining automation strategy and influence planning to achieve automation growth.

- Experience troubleshooting complex systems and root causing customer facing software issues.

- Experience with a number of different programming languages and test automation technologies.

- Problem-solving skills and the abilities to analyze quantitatively, scope technical requirements and effectively prioritize program deliverables.