Business Development Manager - Software Solutions

Core Responsibilities

Front-end Development:

o Develop web applications using React, flask. o Implement responsive design to ensure user-friendly interfaces.

o Utilize mapping libraries (e.g., Leaflet, Mapbox) to display geospatial data.

Back-end Integration:

o Work with APIs and manage data flow for project analytics and management.

o Enhance features for robust data handling and real-time project analysis.

Cloud Deployment:

o Deploy and manage web applications on AWS and similar platforms. o Optimize for performance, scalability, and storage efficiency.

GIS and Mapping Tools:

o Develop tools using GIS data like KML and Shapefiles. 

About Us:

Kapture Cx is an Enterprise-grade SaaS-based Customer Support Automation platform that provides businesses across industries with all-in-one customer service software. It's a cloud CRM that’s more than just a helpdesk designed to meet the needs of any industry. At Kapture, we believe that daily customer operations should be made simple and efficient to meet up with all the endless demands of customers.

Kapture is the preferred choice of leading brands including Nykaa, Meesho, Bigbasket, Unilever, Zepto, Ajio, Netmeds, Jio, Prestige and many others to build a world-class customer support ecosystem. Kapture Cx is headquartered in Bangalore and we have offices in Mumbai, Delhi/NCR and Florida. Our channel Partner network spans across 12 countries and powers 500+ businesses globally to automate their sales and support.

Position Overview:

We are seeking a highly skilled and experienced Project Manager / Implementation Manager to lead and oversee the successful implementation of our SaaS CRM solution for our B2B customers. As a Project Manager, you will be responsible for managing all aspects of the implementation process, including team handling and people management, to ensure projects are delivered on time, within budget, and to the highest level of customer satisfaction.

Key Skills:

• 5+ years of experience in an IT services / Software product company with B2B SAAS implementation. 
• Strong project management skills with a proven track record of successfully managing complex software implementation projects, preferably in the SaaS CRM domain.
• Excellent leadership abilities to effectively manage and motivate cross-functional teams throughout the implementation lifecycle, including team handling and people management experience.
• In-depth knowledge and understanding of B2B customer needs and challenges related to CRM systems.
• Proficient in utilizing project management tools and methodologies to plan, track, and report on project progress.
• Exceptional communication and interpersonal skills to collaborate with customers, stakeholders, and internal teams, ensuring clear and consistent communication throughout the implementation process.
• Analytical and problem-solving skills to identify and address project risks and issues proactively.
• Strong customer focus with the ability to build strong relationships, understand customer requirements, and deliver solutions that meet customer expectations.

Key Responsibilities:

1. Lead and manage end-to-end implementation projects of our SaaS CRM solution for B2B customers, ensuring successful delivery within scope, schedule, and budget.
2. Build and manage a high-performing implementation team, providing guidance, support, and mentorship to team members, and fostering a collaborative and productive work environment.
3. Collaborate with sales and pre-sales teams to understand customer requirements and create project implementation plans that align with customer expectations and business objectives.
4. Develop and maintain project schedules, work breakdown structures, and resource allocation plans to effectively manage project timelines and resources, including team members' workloads and assignments.
5. Define project deliverables, milestones, and success criteria, and monitor progress against these throughout the implementation process.
6. Manage project risks and issues, proactively identify potential obstacles and implement mitigation strategies to ensure successful project outcomes.
7. Coordinate and communicate with cross-functional teams, including development, testing, quality assurance, and customer support, to ensure seamless integration and alignment during the implementation process.
8. Conduct regular project status meetings, providing updates to stakeholders and customers on project progress, risks, and issues.
9. Ensure a high level of customer satisfaction by managing customer expectations, addressing concerns, and providing timely and effective solutions.
10. Contribute to the continuous improvement of implementation processes, tools, and methodologies, identifying opportunities to enhance efficiency and effectiveness.

Data Engineer JD:

• Designing, developing, constructing, installing, testing and maintaining the complete data management & processing systems.
• Building highly scalable, robust, fault-tolerant, & secure user data platform adhering to data protection laws.
• Taking care of the complete ETL (Extract, Transform & Load) process.
• Ensuring architecture is planned in such a way that it meets all the business requirements.
• Exploring new ways of using existing data, to provide more insights out of it.
• Proposing ways to improve data quality, reliability & efficiency of the whole system.
• Creating data models to reduce system complexity and hence increase efficiency & reduce cost.
• Introducing new data management tools & technologies into the existing system to make it more efficient.
• Setting up monitoring and alarming on data pipeline jobs to detect failures and anomalies

What do we expect from you?

• BS/MS in Computer Science or equivalent experience
• 5 years of recent experience in Big Data Engineering.
• Good experience in working with Hadoop and Big Data technologies like HDFS, Pig, Hive, Zookeeper, Storm, Spark, Airflow and NoSQL systems
• Excellent programming and debugging skills in Java or Python.
• Apache spark, python, hands on experience in deploying ML models
• Has worked on streaming and realtime pipelines
• Experience with Apache Kafka or has worked with any of Spark Streaming, Flume or Storm

Focus Area:

Design, develop, and maintain software application following established standards,
procedures, and specifications.

• Strong problem-solving and troubleshooting skills.
• Proactively seeks solutions to improve processes and applications.
• Interfacing with support and other teams for testing, delivery and product dependencies.
• Candidate must have strong and proven experience in C# and .Net Core.

Desired Candidate Profile

We are looking for developers with 2+ years of experience who love challenges and have experience building web applications at scale. Work as a contributing member of a software development team using modern software development techniques to produce best software for Web Applications.

Any Graduate

• Provide development and maintenance services for .NET application.
• Develop and implement best practices for .NET programming.
• Review codes and provide recommendations for improvements.
• Identify the key problems and develop a solution within business and technical context.
• Design, develop, test, review and document .NET application programs.
• Evaluate user requests to determine budget, time, feasibility and compatibility of the new or modified program.
• Analyze technical architecture and provide recommendations.
• Coordinate with users to analyze and propose application solutions to meet business needs.
• Participate in all stages of the software development life cycle including coding, designing and documentation.
• Develop support processes to integrate .NET applications into in-house and third party applications.
• Prepare and maintain system-level, program-level and user-level documentations.
• Act as a technical lead for development and integration of .NET applications.

We are seeking Dot net Developer. If interested then share your profile 

First Preference to those who can join immediately with handsome salary.

Job Description
We are looking for interested & talented .net developer having relevant experience in developing Windows Application, to join our team.

Candidate will participate in all phases of the software lifecycle with an emphasis on architecture, design, quality and implementation.

Industry: IT Software

Experience: 1-3 yrs.

Title: Dotnet Developer

Location:  Indore (MP)

Job type: Full Time

Position Type: Permanent

Requirements

• Dynamic Engineers / Graduate and Post Graduates in CS/IT stream.
• Extremely fluent in C# .net frame works (4.0/4.5), SQL Server 2014, ADO .net, LINQ/Entity Framework, Win-forms, XML, WCF/WPF
• Experience in database design, functional design
• Effective Problem solving skills while dealing with tough scenarios during development phase.
• Excellent communication skills and quick learner of new technology
• Maintaining and supporting multiple projects and deadlines
• Prior experience in windows application or ERP Products
• Experience in MVC Architecture would be an added advantage

Responsibilities

• Participating in detail level of coding, code walk through and unit testing of development of windows application.
• Research and Evaluate Software related technologies and product
• Participating in generating technical documentation of product and package
• Maintain existing software systems by identifying and correcting software defects
• Will be responsible for completing the project in timeline
• Candidate should enjoy working in challenging environment and have enthusiasm and ambition to develop and complete the projects to highest standards.

Career Advancements

• Job with growth opportunities within a stable B2B company
• Pleasant working environment with motivated people
• Extra Benefits

About the role: One key differentiator of FabHotels brand for our asset partners is bestin-class returns. While our online & offline demand teams drive higher occupancies for our partners, this role entails ownership of developing and work on react native side of application development.

Key responsibilities:

• Knows how to embed React-Native in a native (iOS/Android) component and vice versa.
• Firm grasp on JS/CSS fundamentals
• Build pixel-perfect, battery smooth UIs ((layouts, animations, etc.))across both mobile platforms
• Good understanding of Design and Architecture Patterns
• Strong focus on app performance
• Familiarity with native build tools, like XCode, Grade (Android Studio, IntelliJ)
• Good in debugging
• Experience in iOS app development is preferable.

Individuals who would connect best with the job requirements are those who:

• Are excited to be part of a young, dynamic team that is building a disruptive, sustainable business
• Are willing to go the extra 100 miles it takes to win in a super competitive market
• Are innovative, resourceful and comfortable with dynamic business requirements
• Fulfil below minimum criteria:

- 1+ years experience in React-Native based app development  

- 1-2 years experience in Mobile app development(React-Native + iOS).         

- Hands on experience in Redux