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Must have good background in of php
Very good in Object programming
Proven experience as an Angular Developer.
Proficient in Angular and its core principles.
Strong knowledge of HTML, CSS, and JavaScript.
Experience with responsive UI design and development.
Familiarity with Angular Material, Bootstrap, and PrimeNG.
Ability to create reusable components and front-end libraries.
Understanding of RESTful APIs and web services.
Experience with version control systems such as Git.
Strong problem-solving skills and attention to detail.
Excellent communication and teamwork skills.
Job Role: Customer Support Executive (Jaipur)
Location: Jaipur (On-site)
Employment Type: Full-time, Permanent
Shifts: Rotational; Night shifts as per business requirement
Experience: Freshers to 3 years
Compensation:
- International Process: ₹23,000 – ₹34,000 CTC/month
- Domestic Process (if applicable): ₹12,000 – ₹22,000 CTC/month
Role Overview
We are hiring Customer Support Executives for our International (Voice/Chat/Email) process in Jaipur. You will handle customer queries professionally, ensure timely resolution, and deliver a great customer experience.
Key Responsibilities
- Handle customer queries via phone calls, emails, and chats.
- Diagnose issues, provide accurate resolutions, and escalate when needed.
- Document interactions in CRM/tools and follow defined SLA/TAT.
- Collaborate with team/lead to improve customer satisfaction and KPIs.
Must-Have Skills
- Excellent English communication (spoken and written).
- Customer first mindset; active listening and problem-solving.
- Typing accuracy and basic computer proficiency.
- Willingness to work night/rotational shifts for international support.
Eligibility
- Undergraduates/Graduates/Postgraduates are welcome.
- Freshers and experienced candidates (up to 3 years) can apply.
- Immediate joiners preferred.
Benefits
- Cab facility for night shifts (as per company policy).
- One-time meal during shifts (as applicable).
- Performance incentives and growth opportunities.
- Generating leads into exhibitions & events industry, targeting high potential clients participating in the exhibitions (Domestic as well as International).
- Developing business by cold calling, client pitching through research or references.
- Deliver scripted sales pitch to the clients.
- Keep accurate and detailed records of calls made and results achieved.
- Mailing Introductory Profile to prospective clients.
- Scheduling appointments and to get maximum meetings done with the clients.
- To get sound brief from the client and ensure maximum clients are converted.
- Client follow ups & feedback till the completion of the project.
- To ensure timely payment is made by the client after the completion of the project.
- To be a single point of contact between the client and the production team.
We have immediate requirements for Fresher in BPO Semi Voice Process @ Chennai
Interview Scheduled:
- Walk-in: Monday to Friday (10 AM to 4 PM)
Contact Details:
- Reference Name: PRAVALIKA- HR
Job Description:
- Process : International Semi Voice Process
- Designation: Customer Support Executive
- Qualification : Any graduation (Arts & Science, Engineering) / Diploma / ITI / 12th / Distance Education / Dropout ( 2017- 2021 passed outs only)
- Shift Timings: Night Shift (7.30PM - 5.30AM)
- Salary: 8,500 + Incentives Upto 3000(based on your performance) +Food & Refreshment
- Age limit : 18 - 26 Yrs.
- Work Location: Nungambakkam, Chennai.
- Designing and developing user interfaces using Angular best practices.
- Adapting interface for modern internet applications using the latest front-end technologies.
- Writing JavaScript, CSS, and HTML.
- Developing product analysis tasks.
- Making complex technical and design decisions for Angular
- Developing application codes and unit tests in Angular JS, Java Technologies, and Rest Web Services.
- Ensuring high performance of applications and providing support.
- Bachelor’s degree in computer science, computer engineering or similar.
- Should have 3+ experience as an Angular JS developer.
- Excellent project management skills.
- Salary is negotiable for a right fit.
Our client is the most sought after traditional Indian outfit manufacturing and exporting company. Their contemporary and stylishly designed clothes are full of unique patterns, matchless embroidery, gorgeous mirror-work and beautiful block prints.
Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
- Setting a technology focused vision to enable the company become the world’s number one ethnic wear company.
- Building a framework and infrastructure to protect the company’s proprietary, confidential and sensitive information.
- Ensuring that the technology team’s resources and capabilities are able to meet the company's short-term and long-term technology needs.
- Outlining the technology research and development work and ensure that it is in line with company’s vision.
- Creating timelines for the development and deployment of all the technology features / work as per the technology roadmap.
- Making all the executive decisions on company’s technology requirements that will impact the company’s current and future operations.
- Ensuring a sustainable and scalable code base, database structure and infrastructure (server management etc.).
- Training and supporting the technology team members to deliver a seamless customer experience, coding standards, and deployment procedures.
- Acting as mentor to the technology team.
- Maintaining a consumer-focused outlook and aiding in the delivering of a best in class ecommerce website and proprietary ERP.
- Coordinating with third parties for integration of APIs/tools as per company requirements.
- Ensuring no bugs and 100% up time of the website.
- Understanding other team’s requirements, and delivering them on time.
- Understanding and deciding the priority of all the technology work on the basis of the company’s business objectives.
- Managing technology budgets and time frames.
- Staying on top of latest technology trends and industry developments.
- Ensuring all technology practices adhere to regulatory standards, if required/any.
- Relaying meaningful and empirical technological insights across the teams to constantly enhancing the company’s customer experience.
- Conceptualizing and rolling-out the company’s technology roadmap on a quarterly, bi-annual and annual horizon.
- Helping define Brand Voice of the company (i.e., the uniformity in selection of words, the attitude and values of the brand while addressing the target audience over different media) in line with the company vision and in collaboration with the management, marketing & branding teams.
- Ensuring non-recurrence of customer issues by root cause analysis and elimination of key problems/ issues in the customer journey in the website (pre and post purchase).
- Driving a passionate, customer-centric culture within the company; partnering cross-functionally and influencing the company’s product/technology roadmap to positively impact customer experience.
- Implementing and maintaining a new website for the company and POS using best in class technology infrastructure.
- Discussing and handling all the third-party integrations by coordinating with the company’s legal counsel, if there is legal paperwork involved with the integration(s).
- Identifying the CRM needs of the company and keep making necessary additions to the company’s prowess in terms of technology infrastructure.
- Working with HR and Management in hiring new members for the team from time to time and relaying feedback on existing members’ abilities, capabilities and future potential at the company.
- Conducting Regular competitive landscape analysis and staying ahead of the curve.
- Regularly assessing, appraising and training team members and help in building organisational capability.
What you need to have:
● Ability to work independently.
● Prior experience or deep understanding of omni-channel business strategies.
● Strong Understanding/ Keen interest in technology/ automation.
● Strong Interpersonal skills.
● Hands on experience in managing teams and getting results.
● Should have worked on an ecommerce website, ERP and a CRM for a company.
● Strong analytical abilities and an empirical thought process.
● Ability and readiness to work and thrive in an ambiguous and constantly changing business environment.
● Keen interest and prior experience in building systems and processes from the ground up.
● Deep understanding of business and business metrics.
● Ability to stretch long hours.
● Proactive approach to business problems.
● Ability to delegate efficiently.
● Excellent verbal and written communication.
● Should have strong knowledge of LAMP stack.
● Should have strong knowledge of AWS, GIT (or any other code versioning tool) and any task management tool.
● Should have worked on mobile applications and REST/SOAP APIs.
● Should have set up SOLR/Elastic Search, Memcache/Redis and Load Balancers.
● Should have worked on Agile framework.
● Excellent problem identification and solving abilities.
● Inquisitive bent of mind.
● Strategic thinking and the ability to make holistic and well-grounded in reality business plans/technology roadmaps.
● Should exhibit strong leadership abilities.
● Should understand Web Technologies.
QUALIFICATION AND EXPERIENCE
- B-Tech/BE in Computer Science with 8 to 12 years of experience.
- IIT, NIT and IIIT Grads will be preferred.
Location – Kochi
Must have experience in . ASP.Net MVC, NET Core, C#, JavaScript, JQuery, SQL
*Knowledge in Power BI would be a add on.
* Experience in upgrading, configuring and debugging existing systems
* Providing technical support for web, desktop and mobile applications
*Proficient in writing clean, scalable code using .NET programming languages
*Develop documentation throughout SDLC
*Serve as an expert on applications and provide technical support
*Revise, update, refactor and debug code to improve existing software
* Analytical mindset & problem solving aptitude & implementing the best solution as per needs
* Superior communication skills as the role involves daily client interactions
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Work across the full stack, building highly scalable distributed solutions that enable positive user experiences and measurable business growth |
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Develop new features and infrastructure development in support of rapidly emerging business and project requirements |
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Assume leadership of new projects from conceptualization to deployment |
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Ensure application performance, uptime, and scale, maintaining high standards of code quality and thoughtful application design |
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Work with agile development methodologies, adhering to best practices and pursuing continued learning opportunities |
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Visualize, design, and develop creative and innovative software platforms, as we continue to experience dramatic growth in the usage and visibility of our products |
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Create scalable software platforms and applications, and efficient networking solutions that are unit tested, code reviewed and checked regularly for continuous integration |
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Examine existing systems, identifying flaws and creating solutions to improve service uptime and time-to-resolve through monitoring and automated remediation |
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Plan and execute full software development life cycles (SDLC) for each assigned project, adhering to company standards and expectations |
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Special Skills Required |
Bachelor’s degree in software engineering or information technology |
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2+ years of experience engineering software and networking platforms |
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2+ years of experience in building large-scale software applications. |
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Proven ability to document design processes, including development, tests, analytics, and troubleshooting |
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Experience with rapid development cycles in a web-based environment |
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Strong scripting and test automation abilities, ability to drive a Test Driven Development Model |
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Working knowledge of relational databases as well as ORM and Postgre and other SQL technologies |
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Proficiency with Javascript, Typescript, React.js, Babylon, Nodejs, HTML5, CSS3, and order management systems |
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Proven experience designing interactive applications and networking platforms |
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Web application development experience with multiple frameworks, including Blockchain, Hyperledger, Spark, Kafka, Elasticsearch, neo4j, graphQL |
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Desire to continue to grow professional capabilities with ongoing training and educational opportunities |
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Additional Knowledge in computer vision, embedded, blockchain technologies a plus |
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Experience Designing and integrating RESTful APIs |
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Excellent debugging and optimization skills |
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Unit/integration testing experience |
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Interest in learning new tools, languages, workflows, and philosophies to grow |
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Professional certifications |
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Location |
Bengaluru, Karnataka, India - 560072 |











