Business Development Manager (New client aquisition)

Onboarding & Engagement: Assist in the onboarding of new customers, guiding them through the platform features and functionality to ensure they can quickly gain value from the product. ● Customer Support: Respond to customer inquiries, troubleshoot issues, and provide timely assistance via email, chat, or phone to resolve basic questions and technical challenges.

 ● Customer Education: Help create and maintain knowledge base articles, FAQs, and user guides to help customers navigate the platform independently.

● Data Collection & Feedback: Collect and analyze customer feedback to identify pain points, common requests, and trends, sharing insights with the Customer Success team for ongoing improvement.

● Churn Reduction Support: Identify early signs of customer dissatisfaction and collaborate with the team to proactively address potential issues, helping improve retention rates.

● Metrics & Reporting: Track and report on customer success metrics such as engagement rates, NPS scores, and churn/renewal statistics.

● Process Improvement: Work with the team to streamline customer success processes, suggesting new ideas to improve customer experience and satisfaction. Learning & Development Opportunities

● Customer Success Fundamentals: Gain exposure to core principles of customer success and lifecycle management.

 ● Tools & Software: Hands-on experience with CRM and customer success tools like Salesforce, Zendesk, Intercom, or similar platforms.

● Data Analytics: Learn how to analyze customer success metrics and identify actionable insights. 

About Company:

Gevme is a Singapore based fast growing leading virtual & hybrid event and engagement platform for building unique experiences. It is used by event professionals worldwide to build, operate and monetise virtual events for some of the biggest brands. The flexibility of the platform provides them with limitless possibilities to turn any virtual event idea into reality. We have already powered hundreds of thousands of events around the world for clients like Facebook, Netflix, Starbucks, Forbes, MasterCard, Singapore Government.

We are a product company with a strong engineering and family culture; we are always looking for new ways to enhance the event experience and empower efficient event management. We’re on a mission to groom the next generation of event technology thought leaders as we grow.

Join us if you want to become part of a vibrant and fast moving ​product company ​that's on a mission to connect people around the world through events.

Please check out our platform Gevme

We are on the lookout for a Customer Support Representative, who will be the face of our company in terms of making advocates out of our end-users who are using our platform to organise their events. 

Location: Remote/Work from Home

What winning in this role looks like:

• Strengthen client relationship by being the go-to-person for client challenges relating to the platform
• Manage customer service inquiries and technical issues through clear communication to keep track of support tickets and status 
• Train and guide customers with the on-boarding process on Gevme
• Acts as the "Voice of the Customer" by providing feedback to the development team on customer pain points
• Establish great relationships with internal stakeholders (Project, Product, Sales etc.) to achieve customers' goals
• Remain positive in challenging scenarios and inspire internal partners to do great work
• Assist Professional Services Team with ongoing customer deliverables if assigned 
• Act as Coordinator for long-term DIY users for specific ad-hoc requirements 
• Maintain the Support Portal with articles that will help with the client on-boarding process
• Post periodic best practices articles to help provide useful tips to our clients and users

You should:

• Have a technical background with knowledge of HTML / CSS / JS / jQuery and ideally Reactjs
• Excellent communication skills, detail-oriented, and strong understanding of client requests
• Possess a can-do attitude who loves to interact with clients both face-to-face as well as online
• Have a general understanding of the online space, including Software-as-a-Service (SaaS)
• Love to read up on anything online, be it social media, technological trends or the latest marketing techniques.

Requirements:

• Diploma/ Degree in IT or equivalent in computer sciences 
• Strong communication skills, who excel in managing clients face-to-face or online
• Past experience in front-facing function such as Account Management, or Customer Support roles 
• Minimum 1-2 years of experience in Customer Support-related roles
• Independent, highly-motivated and results-driven, able to thrive under pressure while taking pride in customer delight
• Excellent interpersonal skills with positive outlook
• Experience with any other event management and support tools a huge plus point
• HTML / CSS / JS / jQuery + ideally Reactjs (bonus)

Job Role: Senior Cypress Testing Engineer

Location: Remote

Type: Full-time

Experience: 4+ years

Salary: Competitive, based on experience

Video Pre-Screen Interview Required... After submitting please also visit here to apply & start the initial video interview: https://app.xinterview.ai/direct_invite/1fedac2d-4cb7-4c33-a2b4-837c17c66fda

About Us

LendingWise is a fast-growing B2B SaaS platform serving the private lending industry with a robust CRM & LOS solution. Built on a custom PHP/MySQL stack with modern front-end technologies (HTML, JS, Bootstrap), we power 250+ customers across the U.S. and manage over $2.3M in ARR. We're scaling our engineering operations and looking for top-tier QA talent to join our distributed team.

What You'll Do

We’re looking for a Cypress Test Engineer to help us increase coverage of our end-to-end test suite across our core CRM & LOS platform. You will collaborate closely with developers, DevOps, and product managers to write automated tests, streamline quality checks, and contribute to our CI/CD workflows.

Key Responsibilities

Design, write, and maintain Cypress end-to-end test suites for core platform features.

Work with PHP developers to integrate testing into GitHub Actions-based CI/CD pipelines.

Assist with configuration and optimization of test environments using Docker containers.

Collaborate with DevOps and developers to integrate test stages into deepsource, PHPUnit, and other code quality tools.

Write test cases that cover user workflows across HTML/Bootstrap/JS interfaces.

Support debugging and analysis of failed tests, helping the team proactively identify regressions.

Recommend improvements to testing strategy and frameworks as the platform evolves.

Requirements

4+ years experience in automated testing with Cypress.

Strong understanding of end-to-end testing principles and frontend behavior validation.

Comfortable working with PHP, MySQL, and legacy codebases.

Familiarity with CI/CD tools like GitHub Actions, Docker, and PHPUnit.

Experience with deepsource or similar code quality and linting tools is a plus.

Strong ENGLISH communication skills and the ability to work independently in a remote environment.

Experience with web technologies such as JavaScript, HTML, and Bootstrap.

Nice to Have

Prior experience working in CRM or fintech product team.

Exposure to testing multi-tenant or enterprise applications.

Why Join LendingWise?

Work on a mission-critical platform used daily by lenders, brokers, and banks.

Fully remote team with flexible working hours.

Opportunity to make a real impact on quality and release reliability.

Collaborative, agile culture with modern tools and engineering practices.

About Company
Our client is a well-funded construction Tech Start-up by a renowned group.

Responsibilities
- Gather intelligence from key business leaders about needs and future growth
- Partner with the internal IT team to ensure each project meets a specific need and resolves successfully
- Assume responsibility for project tasks and ensure they are completed in a timely fashion
- Evaluate, test and recommend new opportunities for enhancing our software, hardware and IT processes
- Compile and distribute reports on application development and deployment
- Design and execute A/B testing procedures to extract data from test runs
- Evaluate and conclude data related to customer behavior
- Consult with the executive team and the IT department on the newest technology and its implications in the industry

Requirements :
- Bachelor's Degree in Software Development, Computer Engineering, Project Management or a related field
- 3+ years experience in technology development and deployment

The ideal candidate will develop relationships with individuals seeking hair loss treatment consultations, offering tailored solutions based on factors such as facial features, age, profession, personality, and expectations.

Responsibilities:

• Conduct comprehensive hair assessments to determine the stage of hair loss.
• Educate clients on the fundamentals of hair loss and provide personalized counseling based on their needs.
• Understand client expectations, present suitable procedures and products, and articulate achievable outcomes through visual aids.
• Establish daily consultation and conversion targets, analyzing performance regularly.
• Meet monthly conversion goals, contributing to revenue growth at the studio.

Qualifications and Skills:

• Bachelor's degree in Business or equivalent practical experience.
• Preferred age: 32 years and above.
• Minimum 5 years of experience in sales consulting and business intelligence.
• Strong written and verbal communication skills.
• Ability to multitask, organize, and prioritize workload effectively.
• Customer-centric approach to sales and service.

This position offers an opportunity to engage deeply with clients, providing them with informed guidance and solutions tailored to their individual needs, while contributing significantly to the studio's growth objectives.

We are looking for a Business Growth Manager for an innovative influencer oriented D2C shopping platform by a large retail group

• Leading team of Growth RMs for D2C brand partnerships
• Planning and overseeing new marketing initiatives with partners.
• Researching brands to find new opportunities for business
• Finding and developing new market opportunities and improving sales.
• Attending conferences, meetings, and industry events.
• Develop quotations and proposals for various clients.
• Training and development

• Graduate / Post Graduate degree in business, marketing, or related field.
• The ideal candidate will have prior experience in Business Development dealing with brand partnerships
• Must be an organized multitasker, be able to handle diverse projects at once and meet tight deadlines. Start-up experience will be preferable.
• Strong communication skills and IT fluency.

Yearly salary range: ₹4L - ₹8L + Bonus

All employees will receive a proportional yearly profit share based on their salary. In total, 10% of WhyDonate’s profits will be paid out to employees.

Job Description

We are looking for a full-time remote Back-end JavaScript Developer with 3+ years of experience.

You will be working on new features and maintenance of the WhyDonate platform. Code quality and scalability are a must. Besides writing new code, you will be fixing bugs and monitoring any new errors that come in. You will be working in a fully remote team of 10+ people.

WhyDonate is a product-based company that has been live since 2013. WhyDonate is a fundraising platform that helps charities and individuals to collect donations online. 

Hiring Process

1. Introduction interview
2. Technical interview
3. Test assessment

Must-haves

• 4+ years of Software development experience
• 3+ years of experience with JavaScript/TypeScript
• Experience with REST API's
• Good English language and communication skills

Nice to have

• Experience with back-end development (Node.js)
• Experience with DevOps and Cloud Hosting (Cloudflare, CI/CD)
• Experience with mobile development (React-Native)
• Worked on multiple publicly released web applications
• Knowledge of Elasticsearch
• Knowledge of Redis
• Knowledge of JavaScript testing frameworks

Responsibilities

• Feature development
• Monitoring and fixing bugs
• Uptime, performance and security
• Architecture
• Code quality

• Inbound/Outbound Calls II Good Communication
• Inform Customers about the Company's Products/Services and Offers
• Manage Inbound/ Outbound Customer calls in a Timely Manner
• Generate Leads That Develop Into New Customers
• Identify Customer's Needs and Convince the Customer to Buy the Product/Service
• Gain Comprehensive Product/Service Knowledge and Clarify Information Wherever Required