Business Development Manager

Job Description

Position: Senior Executive - People Experience

Department: Human Resources

Location: Connect and Heal (CNH)

About Connect and Heal (CNH)

At CNH, we strive to create a healthy and engaging workplace by ensuring that employees experience a seamless journey, from onboarding to daily operations. We value people-centric practices that prioritize collaboration, innovation, and care.

Position Summary

The Senior Executive - People Experience will play a pivotal role in delivering exceptional employee experiences across onboarding, recruitment, engagement, and HRMS management. This role requires a proactive individual who can work collaboratively to ensure processes are efficient, compliant, and aligned with CNH’s core values.

Key Responsibilities

1. Onboarding

• Coordinate with hiring managers and cross-functional teams to deliver induction programs.
• Facilitate documentation, verification, and orientation sessions for new employees.
• Ensure compliance with company policies and regulatory requirements during onboarding.

2. Recruitment

• Manage recruitment processes, including job posting, sourcing, screening, scheduling interviews, and offer rollouts.
• Partner with department heads to understand staffing requirements and create effective hiring strategies.
• Maintain a talent pipeline by leveraging social media platforms, job portals, and referral programs.
• Conduct pre-employment checks and reference verifications to ensure quality hiring.

3. Employee Engagement

• Design and implement programs that enhance employee satisfaction, well-being, and retention.
• Plan and execute initiatives such as town halls, team-building activities, and feedback surveys.
• Act as a point of contact for employee queries and provide resolution to concerns in a timely manner.
• Analyze engagement metrics to recommend and implement improvements.

4. HRMS Management

• Oversee the maintenance and accuracy of employee data in the HRMS system.
• Ensure data security and compliance with data protection regulations.

Skills and Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 1-4 years of experience in HR functions, including onboarding, recruitment, employee engagement, and HRMS.
• Proficient in HRMS tools, Microsoft Office Suite.
• Strong interpersonal and communication skills.
• Ability to handle sensitive information with confidentiality and professionalism.
• Detail-oriented, with strong organizational and multitasking capabilities.

Why Join CNH?

• Be part of a fast-growing organization that prioritizes employee health and well-being.
• Collaborative and inclusive work culture.
• Opportunities for professional growth and development.

About the role:

• Department - Business Development
• Type of work - Full-time
• Location - Central Delhi (Onsite)
• Working days - 6 days a week

Your Responsibilities:

• Initiating telephonic conversations with candidates interested in Outscal’s programs
• Building solid relationships with potential customers in the pipeline.
• Determining the persona and providing solutions based on the pain points of the potential customers.
• Coordinating both pre-sales and post-sales follow-ups.

Must Haves:

• 0 to 1 year of full-time sales experience (ed-tech sales would be an added advantage) .
• Ability to work efficiently under high-pressure situations
• Familiarity with tech lingo.
• Solid English communication (both written and verbal)

Good to have:

• Street smart (gives equal weightage to hard work and smart work).
• Self-learning and self-initiating attitude with attention to detail.
• Fluency with excel/google sheets or related software.
• Ability to communicate complex products in the simplest of terms with relevant examples

Compensation & Benefits

This role comes with the following:

✔️ Competitive salary

✔️ Uncapped Incentives

Apply here - https://airtable.com/appBEBz0xf345jF0R/shrrxfzI2qPAIls1f

• 3+  years of hands-on experience in ERPNext Platform and Frappe Framework, Python, JavaScript and MySQL/MariaDB
• Strong knowledge of configuration and customisation of the ERPNext platform

About Klenty:

Klenty is a Software Product company operating in the Sales Engagement category. We

are one of the fastest growing SAAS startups in the sales engagement space, headquartered in

California and operating from Chennai, India. Klenty’s Sales Engagement Product helps

thousands of sales teams automate all the repetitive activities involved in the sales process like

sending emails, follow-ups, tracking engagement metrics, etc - so that the sales team can focus

more on activities like building relationships and closing deals. With over 3000 customers all

over the world, we are on a mission to transform every B2B Sales team into an unstoppable

force. Join us in building the future of sales engagement software.

JD :

Responsibilities:

• Developing new user-facing features using ReactJS.
• Building reusable components and front-end libraries for future use
• Translating designs and wire-frames into high quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers
• Meeting with the development team to discuss user interface ideas and applications.
• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly responsive user interface components using react concepts.
• Writing application interface codes using JavaScript following ReactJS workflows.
• Troubleshooting interface software and debugging application codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting application changes and developing updates.

Client  Client is an MNC that provides online display advertisements focussed on retargeting to brand audience. It offers personalized retargeting tools for internet firms, marketing experts and publishers ranging from customer acquisition, audience match and App advertisement to design and analytical tools.

Role: : Technical Solutions Engineer, Reseller & Agency Solutions  

Location: Hyderabad

Salary 14-18 LPA

Job Description

Roles & Responsibilities

• Understanding of Criteo products’ integration flows from a technical and sales perspective
• Provide the necessary technical trainings to the Resellers
• Discuss integrations with commercial representatives and support them through the process
• Plan the communication strategy with the resellers to improve efficiency
• Co-ordinate 3rd parties involved on each integration
• Providing feedback to both our internals’ engineering team and the reseller
• Pipeline reporting
• Work in a fast-paced innovative environment and be cool under pressure Optimize existing client set up.
• Support the troubleshoot of live campaigns to improve campaign performance and customer satisfaction
• Support the technical rollout of new products added on the client’s portfolio such as App or Web Continuous improvement of processes and tools:
• Participate with the wider global team to improve and develop new tools and processes.
• Contribute to the improvements of the product integration methodology
• Redefine processes to make the Technical Solutions team more efficient and be partners of the business teams
• Proactive development of tools and solutions that will support the growth of our South APAC team and facilitate the day-to-day job of your team members
• Provide guidance to other team members on areas of expertise
• Identify bugs, report them and work close to our internal teams on their resolution

Who You Are

• Degree in computer science or technology related degree.
• Fluent in English, both spoken & written.
• Experience in reviewing and debugging code in the following software languages: HTML, JavaScript, XML, SQL
• Experience related to Android and iOS platforms is advantageous.
• Strong interpersonal and communication skills across all levels of interlocutors
• Experience working closely with internal clients throughout the full implementation of the project.
• Ability to work on multiple projects at once, prioritize and execute a large number of tasks, and resolve issues quickly
• Proactivity associated to a “can do” way of working
• Team spirit oriented, sharing best practices and open to train other team members
• Problem solving and a positive attitude in a fast pace environment
• Autonomous personality and interested in taking initiatives and lead on projects
• Can work in full autonomy and as part of a team.
• Attention to detail to act as a consultant and be reactive in front of any potential situations
• Passion for new media, internet trends and continual learning

With our industry leading sales performance platform fueled by data science and predictive insights, Aviso empowers enterprises to accelerate their sales, optimize their sales performance and exceed their revenue goals. With a proven track record of building high growth and highly successful technology companies, our team is completely focused on solving complex sales challenges and ensuring customer success.

We have a lot of drive, smarts, and a ton of passion for what we do. The Customer Success Program/implementation Manager role is responsible for the ultimate success of Aviso’s enterprise customers from start-to-finish.

Reporting to the VP of Customer Success, you will be working to ensure that customers are delighted with Aviso solutions. The ideal candidate can understand our customers, their needs, their business processes, and their challenges, and is capable of guiding them through the process to implement and adopt Aviso.

This is the job for you if...

• You’re fanatical about customer success and tenacious at driving long-term customer value.
• You have impressive verbal and written communication skills
• You have strong interpersonal skills with an ability to excel in a team oriented atmosphere
• You have tremendous work ethic with a passion for results
• You have an exceptional level of drive and dedication coupled with a positive attitude
• You have the ability to understand customer requirements and identify business challenges for Aviso to solve

This is what you’ll do...

• Act as a primary point of contact for our enterprise customers and the operational aspects of the projects
• Lead regular status meetings with project team, customers, sponsors, and stakeholders
• Have a strong focus on overall customer success and delivering successful customer outcomes
• Scope out project engagements and formalize this scope in a Statement of Work
• Monitor and manage project financials, scope, and schedule to ensure that project stay on track for assigned customer projects
• Create documentation to meet customers new ways of working and facilitate change management and training initiatives
• Assist in development of methodology and possessing the ability to assess risks in process, people or technology to adjust project plans and address accordingly
• Design and lead implementations leveraging an in ­depth knowledge of Aviso implementation best practices, Aviso API architecture and Aviso integration capabilities
• Identify and develop new opportunities for expansion across the customer’s business and collaborate with the sales team to ensure subscription growth and increased solution footprint.

What we’re really looking for...

• Proven track record of managing programs, projects, deadlines, and scope in SaaS
• Ability to work with the sales team on scoping and sizing for new project proposals and post-sales for existing customers
• Ability to work with the marketing and sales team in assisting with pre-sales activities e.g. demos, best practice sharing
• Exemplary and proactive communication skills (verbal and written)
• Ability to build and maintain lasting customer relationships
• Continuously seeking new ways to improve existing project management processes to strengthen the Aviso delivery methodology
• Ability to work in a fast-paced environment
• Experience with Project Management tools and methodologies
• Strong collaboration and relationship management skills
• Tech oriented and understands market trends, particularly with enterprise software
• Understanding of sales processes and hands on familiarity with salesforce.com
• Demonstrated leadership abilities to lead business discussions with customers, gather requirements and architect the value of our solution and the best practices to implement it
• Experience at Big Five consulting firm as a senior consultant or manager highly desirable
• Bachelors of Science in Computer Science or in Business preferred
• 5+ years of experience in implementation of business applications, including in a Change Management role,with preferably 1 year in a startup.

If you are interested in being a part of something extraordinary, take pride in initiating meaningful relationships with and delighting customers, and like working alongside smart and ambitious people, then this is the role for you.