Business Development Manager & Client Support

Job Description

We are seeking a highly skilled DevOps / Kubernetes Engineer. The ideal candidate will have strong expertise in container orchestration, infrastructure as code, and GitOps workflows, with hands-on experience in Azure cloud environments. You will be responsible for designing, deploying, and managing modern cloud-native infrastructure and applications at scale.

Key Responsibilities:

· Manage and operate Kubernetes clusters (AKS / K3s) for large-scale applications.

· Implement infrastructure as code using Terraform or OpenTofu for scalable, reliable, and secure infrastructure provisioning.

· Deploy and manage applications using Helm and ArgoCD with GitOps best practices.

· Work with Podman and Docker as container runtimes for development and production environments.

· Collaborate with cross-functional teams to ensure smooth deployment pipelines and CI/CD integrations.

· Optimize infrastructure for cost, performance, and reliability within Azure cloud.

· Troubleshoot, monitor, and maintain system health, scalability, and performance.

Required Skills & Experience:

· Strong hands-on experience with Kubernetes (AKS / K3s) cluster orchestration.

· Proficiency in Terraform or OpenTofu for infrastructure as code.

· Experience with Helm and ArgoCD for application deployment and GitOps.

· Solid understanding of Docker / Podman container runtimes.

· Cloud expertise in Azure with experience deploying and scaling workloads.

· Familiarity with CI/CD pipelines, monitoring, and logging frameworks.

· Knowledge of best practices around cloud security, scalability, and high availability.

Preferred Qualifications:

· Contributions to open-source projects under Apache 2.0 / MPL 2.0 licenses.

· Experience working in global distributed teams across CST/PST time zones.

· Strong problem-solving skills and ability to work independently in a fast-paced environment.

ML Engineer

HackerPulse is a new and growing company. We help software engineers showcase their skills using AI powered profiles. As a Machine Learning Engineer, you will have the opportunity to contribute to the development and implementation of advanced Machine Learning (ML) and Natural Language Processing (NLP) solutions. You will play a crucial role in taking the innovative work done by our research team and turning it into practical solutions for production deployment. By applying to this job you agree to receive communication from us.

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Responsibilities:

1. Contribute to the development of software and solutions, emphasizing ML/NLP as a key component, to productize research goals and deployable services.
2. Collaborate closely with the frontend team and research team to integrate machine learning models into deployable services.
3. Utilize and develop state-of-the-art algorithms and models for NLP/ML, ensuring they align with the product and research objectives.
4. Perform thorough analysis to improve existing models, ensuring their efficiency and effectiveness in real-world applications.
5. Engage in data engineering tasks to clean, validate, and preprocess data for uniformity and accuracy, supporting the development of robust ML models.
6. Stay abreast of new developments in research and engineering in NLP and related fields, incorporating relevant advancements into the product development process.
7. Actively participate in agile development methodologies within dynamic research and engineering teams, adapting to evolving project requirements.
8. Collaborate effectively within cross-functional teams, fostering open communication and cooperation between research, development, and frontend teams.
9. Actively contribute to building an open, transparent, and collaborative engineering culture within the organization.
10. Demonstrate strong software engineering skills to ensure the reliability, scalability, and maintainability of deployable ML services.
11. Take ownership of the end-to-end deployment process, including the deployment of ML models to production environments.
12. Work on continuous improvement of deployment processes and contribute to building a seamless pipeline for deploying and monitoring ML models in real-world applications.

Qualifications:

1. Degree in Computer Science or related discipline or equivalent practical experience, with a strong emphasis on machine learning and natural language processing.
2. Proven experience and in-depth knowledge of ML techniques, with a focus on implementing deep-learning approaches for NLP tasks in the context of productizing research goals.
3. Ability to apply engineering best practices to make architectural and design decisions aligned with functionalities, user experience, performance, reliability, and scalability in the development of deployable ML services.
4. Substantial experience in software development using Python, Java, and/or C or C++, with a particular emphasis on integrating machine learning models into production-ready software solutions.
5. Demonstrated problem-solving skills, showcasing the ability to address complex situations effectively, especially in the context of improving models, data engineering, and deployment processes.
6. Strong interpersonal and communication skills, essential for effective collaboration within cross-functional teams consisting of research, development, and frontend teams.
7. Proven time management skills to handle dynamic and agile development situations, ensuring timely delivery of solutions in a fast-paced environment.
8. Self-motivated contributor who frequently takes initiative to enhance the codebase and share best practices, contributing to the development of an open, transparent, and collaborative engineering culture.

INSIDE SALES - COUNSELLOR 

We are looking for result-oriented and motivated Inside Sales Specialists / Counsellors who can develop strong technical knowledge about our educational products, industry and customer base to support the customers’ purchase decisions. Additionally, the candidates will be required to effectively prospect, qualify and generate new sales to meet or exceed revenue goals.

This role provides fast growth opportunities to leadership positions as long as top performance is delivered, exemplary teamwork and leadership potential are demonstrated.

Responsibilities

• Build a thorough technical understanding of Suraasa products and help potential customers in understanding what we have to offer through effective articulation
• Engage with potential customers, identify their key pain points and create personalized growth journeys for every customer to help them purchase products to meet their career objectives
• Counsel leads on their personal growth prospects in the education industry 
• Maintain excellent and supportive rapport with all leads
• Follow up after the sale to ensure customer satisfaction and gain referrals
• Stay on top of market trends and participate in brainstorming sessions with the sales team to come up with new growth strategies
• Use CRM to track leads and manage pipelines daily
• Achieve monthly targets, and unlock fast growth opportunities within the department, eventually managing own sales team(s) and beyond

Qualification Criteria

• 2+ years of experience working in Sales or Marketing in EdTech space (preferable but not required) or 1-2 years of experience in Academic counselling/school counselling/clinical counselling
• Excellent verbal communication skills, strong conversationalist, and well-versed in English
• Strong negotiation and objection handling skills with the ability to work within deadlines
• Ability to work independently and as a part of a team while always maintaining a professional, client-oriented attitude
• Understand the landscape of the Education Industry and the current needs of teachers and school leaders
• Proficient with Microsoft Office / Google Documents and CRM systems

About Rippling

Rippling is the first way for businesses to manage all of their HR & IT—payroll, benefits, computers, apps, and more—in one unified workforce platform.

By connecting every business system to one source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes. Take onboarding, for example. With Rippling, you can just click a button and set up a new employees’ payroll, health insurance, work computer, and third-party apps—like Slack, Zoom, and Office 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.2B from the world's top investors—including Kleiner Perkins, Founders Fund, Sequoia, Bedrock, and Greenoaks—and was named one of America's best startup employers by Forbes (#12 out of 500).

About the role

We are building a world-class Support team - committed to helping customers realize the full potential of Rippling. Team members focus on getting our customers back on course when challenges arise and contribute to internal discussions around product enhancements. 

If you are the type of person to look at a flight of 10,000 stairs, pause, get a bit excited, and then seize the moment - you have what it takes!

What you will do

• Take charge of payroll issues for customers from start to finish - while working in a dynamic and fast-paced environment
• Leverage chat, email, and video conferencing functionality to help our customers optimize Rippling to administer payroll processing, quarterly/yearly taxation & filings, and banking & payments inquiries 
• De-escalate and resolve issues by leveraging platform and industry expertise 
• Work well under time constraints and meet schedules; at times with unexpected deadlines, to ensure client’s payroll needs are met
• Build mental muscle and become a product expert - you'll be a go-to resource for both customers and coworkers 
• Interact with cross-functional teams to identify areas where we can better serve our customer base through automation or added features

What you will need

• Bachelor's degree or equivalent work experience
• Ability to work 6:30 PM IST, 5:30 AM IST
• Demonstrated experience problem-solving with attention to detail
• Organizational skills and experience improving processes
• Written and verbal communication skills
• Flexibility with changing job duties and responsibilities
• Time management skills and ability to prioritize
• Nice to have (not required): Bilingual in French-English

Senior Software Engineer-Frontend

About the role: 

We are looking for passionate, talented, and highly motivated hands-on Front End Developers with a creative edge, strong problem solving skills and strong development fundamentals. We strive to maintain an open culture where everyone is a contributor and feels comfortable sharing ideas and opinions. Our team, drawn from the best product companies, is obsessive in its detailing and our focus is on awesome User Interaction.

Requirements:

• Ability to collaborates with teams to explore existing systems, determines areas of complexity and learns the applications capabilities
• Complete understanding of internal code and workings on any popular open source library will be highly appreciated
• Some record of contribution to any popular front end open source project is a big plus.

Skills that will help you succeed in this role:

• An ideal Senior Front End Engineer would have 3-6 years of experience in building highly scalable UI on the Web/Mobile.
• Highly skilled at building highly performant web applications using  JavaScript, HTML and CSS including frameworks and tools such as React, Redux, Redux saga, Sass, Less etc.
• Ability to write testable, maintainable code that’s easy to understand.
• Experience in modern front-end build pipelines and tools.
• Ability to take complex problems and break them down into smaller tasks.
• An innate curiosity about how things work.
• Strong product and design sensibilities and an obsessive attention to detail.
• Excellent communication skills.
• Self-directed team player who thrives in a continually changing environment.
• We are looking for passionate, talented, and highly motivated hands-on Front End Developers with a creative edge, strong problem solving skills and strong development fundamentals. 

About Mudrantar Solutions Private Limited 

Mudrantar Solutions Pvt. Ltd. is a wholly owned subsidiary of the US based startup, Mudrantar Corporation. Mudrantar is a well-funded startup focused on disruptive changes in the Accounting Software for Small, Medium as well as Large businesses in India. Our state-of-the-art OCR + Machine Learning Technology allows customers to simply take photos and our software does the rest of the heavy lifting. Our strategy for CAs, CS and Tax Practitioners is realized through web access for our customers to manage their practice and also manage client communication through freely available mobile app. We also offer data entry automation services through AI/ML platform. 

Product Manager 

As a Product Engineering Manager in the SaaS industry, you will use your unique blend of business and technical savvy to create product strategies that solve user challenges to drive revenue growth via increased adoption and retention. This role is responsible for driving Mudrantar’s SaaS roadmap towards building a scalable, intelligent and modular Practice Management System to increase profitability and productivity for our customers. 

Our products, MScan and DocBins are already being used by Practice Professionals in India as well as USA. If you are interested in building the next big thing, creating a global impact on millions of users, have a passion for making data work for you, and want to own a product in the near future, this is the place for you. From a career growth perspective, there are few better product organizations to be in, where you will be able to work, learn, and grow at this pace.  

Position 

• Full time employment 

Location 

• Any location in India 

Requirements 

• Develop and lead the product vision and strategy for Mudrantar SaaS Product 
• Understand the jobs to be done for the product, synthesize those needs to shape the product roadmap for a suite of products & services, and define key metrics 
• Strategically assess new opportunities and develop alignment around these 
• Collaborate and build executive alignment for your vision 

• Foster a community of data-informed decision making 
• Provide hands-on leadership for teams consisting of top-notch engineers and Managers 
• Create clear career paths for team members and help them grow with regular and deep mentoring. 
• Perform regular performance evaluation and share and seek feedback. 

Who will be ideal for this role? 

• 3+ years of work experience in the SaaS Product Management team and can translate product strategy into detailed requirements and prototypes. 
• Love candidates having First Principles Thinking, Bias for Action, & Strong opinions, loosely held. 
• Customer Obsessed: Gain deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth 

• Impact-driven: Ability to work with engineers and designers to deliver key results. 
• Follows Ship now, Perfect later: iterative development principles and practices, including breaking large product goals into small, achievable slices for early and frequent delivery. 

Nice to have 

• Bachelor's Degree and/or equivalent Computer Science course 
• 3+ years programming experience with exposure to Python, NodeJS, VueJS, ExpressJS 

• Demonstrable track record of SaaS product Development and Team Management 
• Strong written and verbal communication skills 

What we offer: 

• Opportunity to work in a Fast-growing Start-Up with lucrative compensation benefits 
• Working directly with the leaders; having high level of work independence, autonomy and empowerment to lead company-wide changes 

• Work with a market dominating technology 
• Being part of a start-up from an early stage, lead your area of expertise and be a part of this exciting growth journey 
• Excellent opportunity for learning how to build teams, achieve goals and handle high growth situations. Ideal for people with entrepreneurial ambitions