Business Development Manager & Client Support

Ideal Candidate

Experience: 5- 6 years of proven experience as a UI/UX Designer with a focus on mobile app design (iOS & Android). Proven experience in building high-quality consumer-facing apps

Design Portfolio: A strong portfolio that showcases your design process, wireframes, mockups, prototypes, and micro-animation work.

Figma Expertise: Proficient in Figma, with hands-on experience designing user interfaces, prototypes, and micro-animations.

Animation Skills: Solid understanding of motion design principles and experience creating micro-interactions and transitions within mobile apps.

Technical Knowledge: Familiarity with mobile app design guidelines for both iOS and Android.

Communication: Strong written and verbal communication skills. Ability to present and articulate design ideas clearly to stakeholders and team members.

Team Player: Comfortable collaborating within a cross-functional team environment, and able to take constructive feedback to iterate on design solutions.

Passion for Design: A keen eye for detail, aesthetics, and a passion for creating delightful user experiences.

Data Research Analyst (DRA) – Sales

Key Responsibilities:

·        Research and extract relevant business data from various online portals, directories, and platforms.

·        Identify and qualify hot leads that align with our target customer profile.

·        Maintain and update accurate records of leads

·        Work closely with the sales team to ensure smooth lead handover.

·        Continuously monitor lead sources and suggest new opportunities for data gathering.

Requirements:

·        Prior experience in data research, lead generation, or sales support.

·        Able to get the prospect’s email, phone numbers and more.

·        Strong attention to detail and accuracy in data handling.

·        Familiarity with sales portals like LinkedIn, Upwork, Clutch, etc.

·        Good communication skills and ability to understand target market requirements.

Key Skills Required:

• Strong hands-on experience with Terraform
• Proficiency in CI/CD tools (e.g., Jenkins, GitLab CI, Azure DevOps, etc.)
• Experience working on Azure or GCP cloud platforms (at least one is mandatory)
• Good understanding of DevOps practices

• The role involves development using C/C++ and related technologies on Windows and Linux platforms. You will be a part of the core product team developing the product. It will involve participation in requirements analysis, impact analysis, design, coding, review, testing and preparing test cases.

Position – Customer Service Executive (Chat/Email Process)

As a Customer Service Executive (Chat/Email), you will be responsible for providing excellent customer service and support. The ideal candidate will have strong communication skills, be able to work independently, and have a positive attitude. If you have a passion for helping others and providing exceptional customer service, we want to hear from you!

Customer Service Executive Duties:

· Respond promptly and professionally to customer inquiries received through email and chat platforms.

· Provide accurate information and support to customers, addressing their concerns and resolving any issues they may have.

· Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations.

· Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution.

· Demonstrate strong written communication skills, including proper grammar, punctuation, and attention to detail.

· Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers.

· Collaborate with internal teams to resolve customer issues and improve overall customer experience.

· Meet or exceed productivity and quality standards set for the role.

· Maintain customer data and records accurately in the designated systems. 

Candidate Qualifications & Skill Requirements 

· Candidate should ideally have 2 - 5 years of experience in the similar profile  

· Graduate (Any)

· Previous experience in customer service or a similar role is preferred.

· Strong written communication skills in English, including excellent grammar, punctuation, and spelling.

· Proficiency in typing with a high level of accuracy and speed.

· Ability to multi-task and effectively manage time in a fast-paced environment.

· Good problem-solving skills and the ability to think critically.

· Excellent interpersonal skills with a customer-centric approach.

· Proficiency in using computers and knowledge of email and chat platforms.

We are dedicated to revolutionizing the tech industry through our advanced software solutions. We are in search of a talented and passionate Full Stack Developer (MERN STACK) with expertise in both frontend and backend technologies. This role is crucial for driving innovation and enhancing the performance of our web applications, ensuring an exceptional user experience.

I. Key Responsibilities:

A. Frontend Development:

1. Develop and maintain high-quality web applications using React.js and other frontend technologies.

2. Create responsive, user-friendly interfaces adhering to UI/UX design principles.

3. Optimize web applications for maximum speed and scalability.

B. Backend Development:

1. Develop and maintain efficient, reusable, and reliable code using Node.js, Express.js, or other backend frameworks.

2. Implement effective RESTful APIs and server-side rendering techniques.

3. Collaborate with the team to design and implement database schemas, ensuring data integrity and security.

C. Collaboration and Communication:

1. Work closely with cross-functional teams, including UX/UI designers, backend developers, and product stakeholders.

2. Participate in code reviews and provide constructive feedback to peers.

3. Communicate effectively with team members and clients to manage expectations and coordinate tasks.

II. Skills and Qualifications:

A. Frontend Technologies:

1. Proficiency in HTML5, CSS, JavaScript ES6, React.js, and Bootstrap.

2. Familiarity with state management libraries (e.g., Redux) and frontend development tools (Babel, Webpack, NPM).

B. Backend Technologies:

1. Proficiency in Node.js, Express.js, Django, Flask, or other backend frameworks.

2. Experience with databases and ORM frameworks (SQL, NoSQL, Sequelize, SQLAlchemy, etc.).

C. Development Practices:

1. Solid understanding of the full web development life cycle and RESTful API design.

2. Experience with testing frameworks (Jest, Mocha, etc.) and version control systems (GitLab, GitHub).

3. Familiarity with continuous integration/continuous deployment pipelines (e.g., Jenkins, Strider) and containerization (Docker, Kubernetes).

D. General Skills:

• Total experience should be 10 yrs with minimum experience as full stack developer 5 plus years
• Effective team player with strong problem-solving skills.
• Excellent verbal and written communication skills.
• Bachelor’s degree in Computer Science, Engineering, or a related field.

Here are the main tasks that a digital marketing EXECUTIVE can undertake:

• Community management: designing social media campaign, creating social media contents, answering to customer’s comments or questions (Facebook, Twitter, LinkedIn, Instagram, TikTok…).
• Managing the company’s official website.
• Writing contents for the company’s blog or website.
• Creating contents for mail diffusion (newsletter…) or online diffusion.
• Follow-up and improvement of SEO.
• Helping the marketing team to follow-up and improve the digital marketing strategy

Qualifications & Responsibilities 

• Strong hands-on experience with Java; full-stack development
• Designs, codes, tests, debug, and documents software, and enhance existing components to ensure that software meets business needs
• Deploy and maintain Applications/Systems
• Work with other software engineers for one or more Agile scrum teams assigned to work on the project · Contribute to the design and architecture to enable secure, scalable, and maintainable software and should be able to clearly articulate the implications of design/architectural decisions, issues, and plans to technology leadership
• Develop reusable patterns and encourage innovation that will enhance team velocity · Collaborate on the design with other team members and product owners, both inside and outside the scrum team
• Estimate engineering work effort for the engineering team and effectively identify and prioritize the high impact tasks
• Conduct design and code reviews to ensure code developed meets coding best practices guidelines, unit testing, security, and scalability and maintainability guidelines
• Drive a quality mindset within the team

Skills: 

• 2+ years of full Software Development Life Cycle experience
• 2+ years of experience working as a full-stack java developer
• 1+ years of web development with AngularJS
• Experience or familiarity with technologies such as WSDL, REST and/or SOAP web services, XML, JBoss, Adobe CQ5 DAM, HTML5, CSS3, Bootstrap, Hibernate, Spring.