Business Development Manager

Job Title: Senior Developer – ServiceNow (TSM/CSM – Telecom Domain)

Role Overview:

We are seeking a highly skilled Senior ServiceNow Developer with a strong background in either Telecommunication Service Management (TSM) or Customer Service Management (CSM), with hands-on telecom domain experience. This is a technical lead role focused on developing scalable, maintainable ServiceNow applications and integrations tailored for communication service providers (CSPs).

The ideal candidate will have at least 5 years of experience in ServiceNow development, solid scripting and integration expertise, and deep understanding of ITIL processes and telecom service modeling.

⚠️ Note: We are specifically looking for candidates with practical experience in CMDB development and the TSM/CSM domain. Prior candidates with limited hands-on experience or inability to demonstrate scripting proficiency will not be considered.

Key Responsibilities:

• Lead configuration and customization of ServiceNow modules – primarily TSM (Change, Problem, Incident, Service Order Management, Technical Catalog, Inventory) or CSM in telecom use cases
• Work closely with architects and business analysts to implement solutions aligned with CSDM, telecom data models, and TM Forum frameworks
• Develop REST/SOAP-based integrations with external OSS/BSS platforms, network management systems, and other IT tools
• Write clean, efficient JavaScript-based scripts (Business Rules, Script Includes, UI Policies, Client Scripts, etc.)
• Build and manage Service Portals, Catalog Items, and associated workflows using Flow Designer and IntegrationHub
• Design and implement CMDB structures relevant to telecom resources (CFS/RFS layers) and manage relationships via CI classes
• Implement automated testing (ATF) and follow CI/CD best practices using update sets and DevOps tools
• Troubleshoot complex production issues across TSM/CSM workflows and propose platform optimizations
• Mentor junior developers and contribute to platform documentation, review processes, and governance best practices

Required Skills & Experience:

• 5+ years of ServiceNow development experience, with a minimum of:
• 2+ years in ServiceNow TSM (preferred)
• Or CSM module experience with telecom domain projects
• Deep expertise in ServiceNow APIs, custom scripting, and REST/SOAP integrations
• Strong understanding of telecom service modeling (CFS/RFS/resource mapping)
• Hands-on experience with:
• CMDB and CSDM modeling for telecom services
• Incident, Change, Problem, Case Management workflows
• Service Portals, Business Rules, Client Scripts, UI Policies
• Experience implementing Service Order Management, Service Inventory, and Technical Catalog in telecom
• Familiarity with TM Forum APIs and standards (eTOM, SID, TMF620, TMF641)
• Knowledge of ITIL processes and best practices for support and service delivery

Preferred Qualifications:

• ServiceNow Certifications:
• Certified System Administrator (CSA)
• Certified Application Developer (CAD)
• Certified Implementation Specialist – TSM or CSM
• Prior experience with OSS/BSS systems like Amdocs, Netcracker, Ericsson, or Nokia
• Exposure to 5G, SDN/NFV, network slicing, or cloud-native network architectures
• Experience with Automated Test Framework (ATF), Scoped Apps, and UI Builder

⚠️ Important Candidate Evaluation Notes:

• Candidates must demonstrate hands-on experience in:
• TSM or CSM in a telecom setting
• CMDB development and customization
• Scripting and API development (evaluated during technical screening)
• Candidates unable to clearly articulate their work in TSM/CSM modules or complete basic script evaluations will not move forward

Key Responsibilities:

• Make outbound calls to potential customers from provided leads.
• Share information about ongoing and upcoming real estate projects.
• Understand customer needs and pitch suitable property options.
• Schedule site visits and follow up to ensure attendance.
• Maintain and update the CRM database with lead status and client interactions.
• Coordinate with the sales team to ensure smooth lead handover.
• Handle customer queries with clarity, professionalism, and accuracy.
• Achieve daily and weekly call targets and lead conversion goals.

Remuneration:

• Salary: Fixed monthly salary (based on experience and qualifications)
• Incentives: Attractive performance-based incentives on lead conversion
• Other Benefits: Opportunities for growth, training support, and a dynamic work environment

• Procedures/Scripts/Manual Testing)
• Minimum 3 years of experience in SQA required
• Shares ideas and experiences with colleagues and business units that may improve performance
• Minimum of 3 years of work experience in software testing
• Demonstrated ability to independently interpret requirements and technical specifications, translate into thorough test plans and test cases, and execute test cases
• Review project test and implementation schedules

Job Title: Flutter Mobile App Developer

Department: Engineering

Summary:

We are looking for a talented Flutter Mobile App Developer to join our team. The ideal

candidate will have a strong understanding of Flutter and Dart, as well as experience

developing mobile apps for Android and iOS. The successful candidate will be

responsible for designing, developing, testing, and deploying high-quality mobile apps

that meet the needs of our users.

Responsibilities:

● Design, develop, test, and deploy mobile apps using Flutter and Dart

● Work with product managers and designers to gather requirements and translate

them into technical specifications

● Work with other engineers to build and maintain our mobile app codebase

● Stay up-to-date on the latest Flutter and Dart developments

● Participate in code reviews and provide feedback on code quality

● Mentor and train junior engineers

Qualifications:

● Bachelor's degree in Computer Science or a related field

● 4+ years of experience developing mobile apps using Flutter and Dart

● 1+ years of experience with commonly used 3rd party libraries and services,

push notifications and app analytics

● Experience with building video streaming and messaging apps is a huge plus

● Strong problem-solving and debugging skills

● Excellent written and verbal communication skills

Benefits:

● Competitive salary and benefits package

● Opportunity to work on challenging and interesting projects

● Collaborative and supportive work environment

● Chance to make a real impact on the lives of our users

Be part of a team that is enthusiastic and passionate about Professional Course that changes a Graduates life. Your work will definitely have a positive impact on both educators and students.

You will be responsible for : 

• Interact with leads via inbound and outbound calls or the Internet for the purpose of converting leads into confirmed applications across the globe.
• Maintain a constant communication channel with leads through phone, email, chat and social media during the pre and post-sales processes
• Achieving the weekly targets in a high pressure performance driven competitive environment.
• Maintain a detailed database of all the interactions with the leads and provide constant feedback to the Team Lead in order to optimize lead closure
• To develop and maintain a positive working relationship with the students from countries all over the world
• Complete KRA’s/Daily tasks & milestones allocated by the Team Lead
• Constantly identifying potential to upsell to existing clients through giving the best post sales service

What are we looking for?

• Excellent written and spoken communication skills (English proficiency)
• Exceptional communicator and influencer who can deliver excellent sales pitch
• Result driven with experience of extremely target centric job
• Strong sales bent of mind, in order to understand and effectively communicate what ITLH is offering to its prospective students and close applications
• Approachable and vibrant personality 
• Individual passionate about driving a change in education space
• Have a knack for incentive-driven sales
• Ability to approach any situation with patience and very strong empathy
• Self-learners with high grasping ability
• Passion to deliver the highest levels of customer service at all times
• Must be a team player with the ability to work independently, prioritize tasks, and meet targets/deadlines
• Experience: Minimum 1+ years experience in inside sales or tele-sales 
• Edutech experience is an add-on
• Experience within Startup Experience would be a strong advantage
• Should have android mobile, personal Laptop and good Internet connectivity
• 6days working
• Attractive incentives and perks 
• Work from home available

• High School diploma or GED required 
• A minimum of 5 years’ experience designing and building scalable web based applications 
• Experience with RESTful web services, Java/Spring framework, NodeJS applications, React & Vue Frameworks 
• Strong relational database modeling and SQL experience (Oracle, MSSQL)f 
• Solid knowledge of testing principle and ability to build comprehensive test suite  
• Demonstrated UI design and UX sensibilities 
• Experience in scripting against Windows/Linux i.e. PowerShell, VB or Unix Shell Script, Python  
• Ability to coordinate the release/deployment process and versioning, code, configuration management 
• Experience with Git/Bitbucket and Opensource Tools and Agile methodologies 
• Experience leading software developers on development best practices as a technical lead 
• Experience with using JIRA (for defect tracking and for ITSM ticketing with Incident/Problem/Change)  

Thingworx Developer/Sr Developer

Required experience range between 3-6 years.

· Thingworx Navigate experience desired

· Languages - Java, JavaScript & CSS

· Experience in Core Java, Java collections & Oops Concept

· Databases – MySQL, MS-SQL

· Having good working knowledge with XML, JSON.

· Design and Application development using Thingworx version - (8.2,8.5,9.X)

· ThingWorx service creation using JavaScript

· Develop ThingWorx extension using Java

· ThingWorx service creation using Java Extension

· ThingWorx mashups design and development

· Data storage in ThingWorx - Stream/Value Stream/Data Tables

· Integration with source/target system using REST API, data Files.

· Familiar with Agile Methodologies (SCRUM)

· Thingworx Integration with 3rd apps preferred and will be added advantage

• Develop web-based application for analytics using Angular
• Integrate and extend Python REST APIs and create visually stunning UI experiences for analysts and users.
• Create flexible dashboards and reports (using plotly, d3, etc) and  leverage open source technology to create various components.
• Create a flexible UI for data analytics and big data usecases which can be used by Large Tier banks as well as smallscale agile startups
• Write unit tests and functional tests for the component using tools like Jasmine, Karma, Cypress, etc.
• Follow software development practices with continuous testing, development and integration (CD/CI)
• Write and maintain technical design documents and new-feature documents
• Collaborate closely with developers, engineers, testers, and product managers
• Participate in peer-based code reviews and design reviews
• Follow agile methodology and encourage collaboration with tools such as GIT, Confluence and Slack applications
• Undergraduate degree or above in computer science preferred

Required Qualifications

• Knows SPA and frontend technologies well
• Has used atleast 1 web framework: Angular / React / Vue / etc. and comfortable with Javascript/Typescript.
• Experience with styling (CSS / SCSS / others) frameworks like bootstrap, material, foundation, tailwind, etc. is a plus
• Knowledge on visualization frameworks like D3, plotly, highcharts, chart.js, etc. to make customizable dashboards.
• Has used testing libraries like karma, jest, jasmine, cypress, selenium, etc.
• Familiar with with frontend processes like State management (Redux), Reactive programming (rxjs), Authentication methods (JWT, SAML) etc. 
• Basic knowledge about APIs (flask, django, nodejs) and worked on deploying web applications (nginx or apache or cloud technologies like AWS, GCP, docker, etc.) will be beneficial.

We are looking for a React Native developer interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

Requirements 

- You will be working with our engineers to develop and maintain high-quality mobile applications for both platforms as Android and iOS.

- Ultimately, you should be able to design and build the next generation of our mobile applications.

Job Responsibilities and Required Skills :

- Experience with React Js, React Native, JavaScript including DOM Manipulation and the JavaScript object model.

- Thorough understanding of React Native and its core Principles.

- Hands-on experience on React Native Framework at least 3 years.

- Good Knowledge of HTML5, CSS.

- Familiarity with code versioning tools (Such as Git, SVN or Mercurial)

- Familiarity with RESTful APIs

- Familiarity with modern front-end build pipelines and tools.

- Experience with common front-end development tools such as Babel, Web pack, NPM etc.

- Experience with Native Mobile app deployment on App store and google play store.