Business Development Manager

·        Monitoring the entire customer service process.(US Process)

·        Resolving customer issues brought to your attention.

·        Creating procedures and policies for effective customer service.

·        Planning how to train customer support professionals.

·        Standardizing the customer service delivery of an organization

·        Tracking the work of every customer service representative in the team.

·        Performing quality assurance surveys with customers.

·        Conveying customers’ feedback to the team.

·        Fixing appointments according to the convenience of clients and customers.

·        Interacting with customers to determine whether they have a desirable and shareable experience.

·        Helping every customer service professional improve.

·        Possessing the knowledge and ability to improve customer service of the organization.

·        Creating a pleasant work environment for customer service professionals.

Customer Service Executive Requirements

·        A minimum of 0 to 1.5 year of experience as a customer service representative.

·        Superior written and oral communication skills.

·        Leadership skills to guide and improve a team.

·        Data entry and basic computer skills.

·        Knowledge about customer relationship management systems.

·        Knowledge about the best mediation and conflict resolution tactics.

·        Ability to empathize with customers.

·        Utmost patience while dealing with angry and agitated customers.

·        Ability to respect every customer.

·        Fast and efficient problem-solving skills.

·        English should be fluent

Job Description Experience Location Duration Budget

Ruby On Rails Developer Must Have Skills:

● Overall 5+ years of experience in software engineering.

● 1.5+ yr experience with Ruby on Rails.

● Experience writing test cases using Rspecs

● Good understanding of front-end technologies and frameworks, such as ReactJS

● Solid experience with web services.

● Understanding of JavaScript dependency management and build tools.

● Experience with MongoDB, Postgresql, MySQL database.

● Comfortable in a work environment that requires strong problem-solving skills and independent self-direction coupled with team collaboration and open communication

● Understanding of RESTful web services

● Work in a fast-paced, creative atmosphere to develop new ideas that adapt to evolving user needs

● Experience using Git / GitHub.

● Experience with AWS services.

Good To Have:

● Experience with Infrastructure as Code (IaC) tools like Terraform for managing cloud

infrastructure. isko Summarise karo mujhe cutshort par post karna hai

Title: SAP BW Developer 

Start Date: ASAP 

Description:  

Experienced in BW Requirements gathering, customer interaction, detailed documentation of requirements, solutions and functional specifications 

• Experience in designing and building core modeling artifacts in SAP BW 7.5 on HANA, ADSOs, Composite Providers, Open ODS Views, LSA++ architecture  
• Experience in implementing SAP ABAP and SAP AMDP scripting in BW transformations 
• Experience in using CDS views for data extraction into BW and for real time reporting 
• Experience in using user exits, field exit and BADI’s implementations 
• Experience in HANA architecture/design and data modeling - creating Schemas, Packages, Stored Procedures, Analytical Views, Attribute Views, Calculation Views.  
• Experience building hybrid data modeling solutions  
• Knowledge on HANA 2.0 features 
• Knowledge on SAP modules SD, MM, FI, Supply Chain 
• Experience in extracting data from non-SAP data sources 
• Experience in performance tuning of high volume and complex transformation scenarios 
• Planning and organizational skills, including ability to engage with multiple development projects concurrently and working to tight deadlines. 

Responsibilities 

• Design and implement solutions for the SAP Business Warehouse on HANA including Design Documents, Data flows, Data models  
• Develop customer solutions using core modeling artifacts in SAP BW 7.5 on HANA, ADSOs, Composite Providers, Open ODS Views, including enhancing the existing DataSources, creating generic DataSources when required 
• Create data models to support real time reporting 
• Extract data from non-SAP data sources 
• Design and implement SAP HANA info models using Attribute Views, Analytic Views, Calculation Views Restricted and Calculated Measures, Input Parameters, Variables, Stored Procedures, CE Functions and SQL script. 
• Tuning jobs for high volume and complex transformation scenarios 
• Developing and executing advanced data profiling, data validation scenarios. 
• Adhere to BI/BW best practices and standards to maintain a stable Business Information environment 
• Monitor BW loads, communicate and troubleshoot issues with data integrity, data design, and functional and technical software issues 
• Perform routine program modifications, performance tuning, problem solving, debugging, and unit testing 
• Maintain BW structures and support for ETL processes for data feeding in and out of BW 
• Design data structures to optimize data load times and end-user data access response times 
• Design processes to minimize data quality risks and proactively identify potential data issues 
• Prepare project related documentation (functional design, technical design, test scripts) during the different stages of a project 
• Will be working on multiple development projects concurrently under tight deadlines. 

JOB SUMMARY

Great Manager Institute® (“Company”) is a global digital platform for personalized development and certification of people managers, having the vision of creating a world where every individual gets the opportunity to work with a Great People Manager.

Our vision is to ensure that everyone gets an opportunity to work with a great people manager. Our mission is to ensure that anyone can be a great people manager who delivers sustained results by building high-trust relationships.

We take pride in saying that our short-term plan is for 1000 years!

We need amazing Software Developers to evolve our solutions into world-class products and become a part of a journey that is setting off a movement on people management. Imagine the impact of creating a product that helps evolve human behavior in a scalable manner.

OUR DNA

• Customer Obsession: We believe in the concept of understanding customers deeply by putting ourselves in their shoes and gather and use relevant data to take decisions.
• Speed: Speed is paramount to become a global start-up.
• Global Outlook: We are creating a product for the world, and it can be possible only if we combine personalized and localized offerings with global outlook.

OUR VALUES

• Be Transparent
• Bring the Best
• Have Faith
• Care
• Respect Individuality

This is a unique opportunity at the high growth start-up. The Technology Head will be a part of the core executive group at the Company.

ROLE DESCRIPTION

• Development of features and modules of Great Manager Certification product
• Engagement in new innovations within the core products and various extensions of the core product
• Solving coding-related problems of the junior software developers in the team
• Mentoring and supporting new techies, helping create a team of rockstar developers

Who will this role report to?

This role will report to the Technology Head of the Company.

Growth Opportunities for You

• This role is a great opportunity for contributing to the growth of a global company
• This is a critical role that will shape the technology roadmap of the Company and gives an opportunity to lead from the front
• Become an entrepreneur. We operate in a highly entrepreneurial culture. Almost all roles at the Company are constructed to operate with an entrepreneurial mindset.
• The role prepares you to become Lead/Head of Technology while establishing your brand value as a rockstar developer

Who Should Apply?

• Candidates with 5+ years overall experience in full-stack software development
• Hands-on MEAN Stack is required
• Strong understanding of latest full-stack technologies and their strengths, shortcomings, and applicability to the Company’s context
• Excellent analytical skills with an attention to detail
• Integrity, with an ability to handle sensitive information
• Drive to build something. The role is not for those seeking comfort, stability and a strict 9-5 schedule. Building market leadership is not an easy path. Motivation and speed are essential qualifying criteria

About Us:

Varivas is a community that allows users to create, support, and recommend content. The mission of Varivas is to give community freedom, ease, and complete control of their content.

Varivas is an early-stage startup looking for its first few members.

 https://www.varivas.community/

Become part of a core team of an upcoming startup building an exciting product from scratch.

Your Responsibilities:

• Write scalable backend code and audit existing backend code for sanity, performance and security
• Design and implementation of on-demand scalable, and performant applications.
• Defining and setting development, test, release, update, and support processes for DevOps operation
• Incidence management and root cause analysis
• Selecting and deploying appropriate CI/CD tools for various test automation frameworks
• Monitoring the processes during the entire lifecycle Encouraging and building automated processes wherever possible
• Identifying and deploying cybersecurity measures by continuously performing vulnerability assessment and risk management
• Achieve repeatability, fast recovery, best practices, and delegate proper ownership permissions to teams
• Analyzes the technology currently being used and develops plans and processes for improvement and expansion for better cost and efficiency
• Collaborate with and assist QA in performing load tests and assessing performance optimization
• writing and maintaining the DevOps processes in tools such as confluence

We are looking for someone who is:

• Ready to take complete ownership of the whole infra at Varivas
• Has previous experience in building and maintaining live production app
• You have an eye for detail.
• You’re a problem solver and a perpetual learner.
• You possess a positive and solution-oriented mindset.
• Good Problem-solving skills and troubleshooting
• Build high-performing web and native applications that are robust and easy to maintain

Our Current DevOps stack:

• Github/bitbucket
• Azure cloud storage
• MongoDB Atlas
• JIRA
• Selenium, cypress test automation
• Heroku/digital ocean
• GoDaddy
• Google Analytics/search console
• SendGrid
• sentry.io
• hotjar

What we can offer:

• Payment for work done (of course 🙂)
• Remote work from anywhere
• part time or full time engagement
• Complete flexibility of working hours
• Complete freedom and ownership of your work
• No meetings, standups, or daily status group calls. (We prefer asynchronous communication like slack)

React Native

 Minimum 4+ years of hands-on experience in React Native

- Ability to create and maintain continuous integration and delivery of React Native applications.

- Integrate third-party APIs

- Build pixel-perfect, buttery smooth UIs across both mobile platforms

- Experience with code optimization and performance improvements

- Ability to create and maintain continuous integration and delivery of React Native applications.

- Knowledge in creating and publishing APK file to both play store and app store is added advantage

- Efficiency to take ownership over the assigned project

- Excellent leadership quality and positive attitude to reach the business objective

- Effective performance with high quality (bug free) output and on time delivery to meet the deadlines.

About the Company: Torre Capital is a VC-Funded Fintech based out of Singapore focused on disrupting the Asset Management Industry. We are backed by prestigious VC firms and a network of angels and industry leaders, with over 18 months of runway. We are creating new ways to interact and service High Net Worth Individuals using latest tech and analytics interventions. Torre Capital was started by professionals (Mckinsey, Accenture, Flipkart, PayU, CIMB) with 50+ years of experience in Digital Business Build and Asset Management.

Job Description: 
1) work with Research & Analysis team to build our email templates (ensuring concise, engaging content and consistency with our brand guidelines)
2) curate and test templates and content to find winning variants for performance
3) make recommendations for performance and optimisation based on competetive intelligence gathered
4) conducting market research to better comprehend prevailing consumer behaviors\
5) reviewing our former campaigns to ascertain areas of strength and weakness, which could inform subsequent outputs
6) creating well-written copy that is free from mistakes
7) work to improve the appearance layout of outputs
8) maintaining a database of customers who have opted to receive our correspondence
9) monitoring and reporting on the utility of each campaign

Key Skills & Experience Required :

• Specific skills – HTML, CSS, Email Testing (Litmus), SendGrid API,
• Experience with Klaviyo / Mail Chimp / Zoho
• Previous experience with email templating and scheduling preferred
• Degree in marketing management, advertising, communications, or similar.
• Proven experience creating high-impact, unique marketing campaigns
• Familiarity with pertinent automation and performance evaluation software.
• Outstanding copywriting and copyediting abilities.
• Personal characteristics – Design and User Experience focused with a Detail-Oriented Mindset

What We Offer:

• You get to work in a very dynamic environment and be part of an international team
• You will get to have involvement in developing a brand new product from scratch alongside with a talented team
• Salary is not a constraint for top candidates
• Flexible work hours, family-friendly
• Independent work culture, no micro management
• Might get converted into a full time role based on performance