
JD for Business Analyst "zoho"
JOB DESCRIPTION
Job Title - Business Analyst “Zoho”
Experience - 2+ yrs
Location - Noida Extension
Responsibilities-
- Define project scope and document business requirements.
- Design technical specifications, using best practices and minimising the need for custom coding.
- Provide internal CRM consulting, analyse data and processes to improve the business process to drive growth.
- Create solutions on our ZOHO platform to meet the internal customer requirements.
- Automate processes using ZOHO automation tools.
- Create test scenarios and do solution testing.
- Functional and technical CRM support as well as troubleshooting of (integration) issues.
- Support the set-up of integrations to existing business systems.
- Project management and project documentation (BRD , FRD)
- Prepare Customised Management Reporting Dashboard
- Work closely with the Operations team to implement and configure Zoho applications based on business needs.
- Assist in customising Zoho CRM, Zoho Creator, and other relevant modules.
- Collaborate with the team to understand and document business processes and workflows.
Requirements
- Bachelor's degree in Information Technology, Computer Science or a related field.
- Basic understanding of Zoho applications or a willingness to learn.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Eagerness to learn and apply theoretical knowledge in a practical work environment.

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About the company
KPMG International Limited, commonly known as KPMG, is one of the largest professional services networks in the world, recognized as one of the "Big Four" accounting firms alongside Deloitte, PricewaterhouseCoopers (PwC), and Ernst & Young (EY). KPMG provides a comprehensive range of professional services primarily focused on three core areas: Audit and Assurance, Tax Services, and Advisory Services. Their Audit and Assurance services include financial statement audits, regulatory audits, and other assurance services. The Tax Services cover various aspects such as corporate tax, indirect tax, international tax, and transfer pricing. Meanwhile, their Advisory Services encompass management consulting, risk consulting, deal advisory, and other related services.
Form link for quicker response: https://forms.gle/wMwDjBVREW3w1kU46
Job Description
Education Qualification: Bachelor's degree in HR, business administration, or another related field
Experience: 4-6 years
Location: Pan India with potential requirement to travel to the middle east
Employment Type: contract for 6-12 months (Hybrid)
Responsibilities:
HR :
- Recruitment & Onboarding: Manage the hiring process, including posting jobs, screening candidates, conducting interviews, and onboarding new employees.
- Employee Relations: Address employee concerns, resolve conflicts, and promote a positive work environment.
- Training & Development: Organize training programs to enhance employee skills and ensure compliance with industry regulations.
- Performance Management: Implement performance appraisal systems, set employee goals, and provide feedback.
- HR Policies: Develop and enforce company policies related to working conditions, employee benefits, and code of conduct.
Payroll :
- Salary Processing: Calculate and process employee salaries, including deductions, bonuses, and allowances, ensuring timely payment.
- Compliance: Ensure payroll practices comply with local labor laws and tax regulations.
- Record Maintenance: Maintain accurate payroll records, including timesheets, leave balances, and employee benefits.
- Tax & Social Security: Deduct and submit employee taxes and social security contributions as required by law.
The ideal candidate will have experience in all stages of the sales cycle. They should be confident with building new client relationship and maintaining existing ones. They should have evidence of strong skills and possess good negotiation skills.
Responsibilities:-
- Cold Calling to the prospects
- Maintain consistent contact with existing clients
- Manage sales pipeline
- Analyze the market and establish competitive advantages
- Track metrics to ensure targets are hit
Qualifications:-
- Bachelor's degree 1 year in the sales industry
- Experience in full sales cycle including deal closing Demonstrated sales success
- Strong negotiation skills
- Strong communication and presentation skills
- IT sales is mandatory
We are currently looking for "Business Development Executive" for US IT staffing for our branch office in Noida.
Location:
Head Field Solutions Pvt. Ltd
B-8, Sector 59 (Noida)
Job Profile:
It is a sales position responsible for developing, maintaining, and growing business within the IT/Engineering niche.
Activities include client development, meeting sales objectives, obtaining requisitions/job orders, building relationships, penetrating client accounts and ensuring delivery.
Roles & Responsibilities:
· The primary focus is to bring new business from new and existing clients.
· Define and develop lead generation strategies and marketing plans for new accounts & to further penetrate existing accounts.
· Maintains an ongoing relationship with prospective clients, continuously assessing and communicating how Head Field as a Staffing Solutions can meet their needs.
· Negotiates contractual terms and conditions for employment services, and works with the operations and recruiting teams to ensure smooth handoffs.
· The candidate should:
§ Work on getting Contract Staffing requirements from direct clients /Tier-1 Vendors and closing open positions.
§ Cold calling and Market research to locate the potential Vendors/Clients.
§ Should provide timely feedback to the management regarding performance, activity reports and account strategy concerns.
§ Expertise generating new business for IT Staff Augmentation Services.
§ Excellent interpersonal, rapport-building and negotiation skills.
§ Expert in Delivery Management / Client Servicing.
Desired candidates profile:
The candidate must possess a proven ability to prospect, develop business and build relationships.
· 0-3 years of experience as BDE/BDM in US Staffing.
· In addition, they must demonstrate a strong customer focus and personal leadership and solid negotiation and presentation skills.
· Individuals experienced in sales and account management who are persistence and have a strong drive to win over new clients and build new business are the best fit.
Benefits:
· Employee friendly Corporate Work culture
· Excellent Salary structure
· Timings are fixed (6:30 pm to 3:30 am) with Saturday and Sunday Off
· Best in class infrastructure
· In-House Meals are available.
· Strong recognition for our employees, giving them excellent career path.
Company Website links:
www.headfield.com
www.glocalrpo.com

● Create training curricula and estimate the timeline required to create them.
● Develop material required for training for example outline, handouts,
etc.
● Conduct training sessions for new and current sales personnel.
● Develop new approaches and techniques for making improvements
in training programs.
● Collect feedback from trainees and identify the issues they had
during the process.
● Generate results and measure the performance of trainees after the
session.
● Coordinate with the Sales Manager.
● Maintain and update records of training material.
● Stay up-to-date with the latest market trends and demands of a
corporate sales environment.
● Maintaining required data (onboarding to deployment)
● Collaborate with management to identify company training needs.
● Define and explain KPI and KRA.
● Develop monitoring systems to ensure that all employees are
performing job responsibilities
according to training.
● Train for internal CRM and sales tools.
● Monitor and evaluate the training program’s effectiveness, success and
ROI periodically, prepares a report on them
EXPERIENCE/CHARACTERISTIC
● Experience: 1 or 2 years as a Sales Trainer in the BPO sector
● Candidate should have experience in training new employees and
supporting experienced employees to improve their performance
● Excellent organizational skills
● Solid communication and presentation abilities
Designation- L1 Tech Support
Location – Kharghar
Experience - 2 to 5 years
L1 Tech Support: BE/Btech only.
- Must have minimum 2-3 years of support Experience on Financial transactions system
- Monitor and verify program execution, identification and communication of processing variances(e.g. run time, record counts, etc.) and potential issues
- Manage Production alerts and take necessary action as per the run-book
- Creation of incident tickets, and follow-up until closure as per Standard Operational Procedure
- Maintain and adhere production schedules to include ad-hoc requests
- Stopping and starting system processes
- Troubleshoot failures and determine best course of action
- Internal Stakeholder communications with respect to the daily production cycles
- Documenting all Operational activities (Known Error Database, reports, Troubleshooting steps, Operation manual, important mail communications)
- SLA Adherence.
- Good Understanding of SQL and scheduling.
- Familiarity/Experience with UNIX, LINUX, Windows environments
- Familiarity with scheduling and job monitoring tools
- Must be able to do work in all 3 shifts (morning/afternoon/night
If interested, kindly share updated resume, current CTC and Expected CTC.
Who are we?
Storeking is an organization that has dedicated itself to transforming rural retail business through technology and playing a vital role in shaping the business eco system since 2012
Where are we?
Storeking Campus is located in the serene out skirts of Bangalore on Mysore road (about 3 KMs from NICE road) where the air is still fresh; we are amidst a lot of greenery, noise free ambience with friendly work hours. Facility to reach our campus is easy with a Shuttle service at a subsidized cost from Metro stations to Campus.
What do we do?
We are an organization that had pioneered in digitizing Rural India using Cutting edge Technology to cater Rural Consumers
If you are passionate about rural India and want to contribute meaningfully to the growth of Rural India, join us to in our growth story
What is your role?
Based in Bengaluru, this position is responsible for driving the StoreKing’s vision of disrupting distribution in Bharat. This is an exciting opportunity to be a part of Digital Economy of Bharat. This role is ideal for candidates who enjoy multi-dimensional/entrepreneurial role involves Concept Sales (Physical & Financial), Marketing, Channel Management, Business Development and Strategic Planning.
Duties & Responsibilities -
- Client Relations: Ability to speak directly with customers/consumers & establish, Maintain, Retain and Grow professional relationship with clients and to draw a map to bring customers in Bharat to adopt digitization.
- Set & Monitor Goals: Create Monthly/Quarterly sales forecast & customer acquisition plans to be self-driven to achieve the same.
- Territory: Will be representative/accountable (Also work alongside the existing team to ensure seamless process to achieve goals) of assigned territory to improve revenue/customer base and maintain professional relationships.
- Assess Practices to create Improvement: Responsible for periodic assessment of the existing practices and contribute positively towards the improvement to achieve set goals of individual as well as for the organization.
- Training & Up-Skilling: Willing to undergo training as directed by organization and upskill oneself be various means available online and during work.
- Communication & Reporting: Ability to interact with customers of all levels and translating this into the actual requirements and report back to organization to achieve set goals.
KPIs -
Candidate’s KPIs measured in the following parameters,
- Customer Acquisition.
- Customer Retention – Low iteration ratio.
- Revenue generated – from new & existing customers.
What are we looking for in you?
eligibility Criteria -
- Candidates should have an MBA degree – Preferably in Sales/Marketing streams.
- Candidates should possess the basic knowledge of MS Office (Excel, Word & PowerPoint) & G-Suite & willing to learn online CRM, S&M tools.
- Candidate with multiple speaking/writing languages are preferred (South Indian).
- Candidates with excellent communication skills which suit the described profile are preferred.
- Strong knowledge of fundamentals of Management, reporting is a must
Candidates who are Aggressive, Go – Getter Attitude & Business Acumen, Analytical thinking & Problem Solving Ability are preferred

- Lead and direct UI team of user experience designers, UI software engineers and graphic designers.
- Design portal-style UI framework, modular and its API interfaces.
- Design intuitive look, innovative plus feel of next-generation UI.
- Collaborate with clients, product management as well as UI team.
- Design entire technical architecture of UI portal framework along with pluggable modules.
- Perform closely with customers, product management, graphic designers plus usability experts to present compelling user experience.

