Business Analyst
Kelevo Software Private Limited
Business Analyst at Kelevo Software Private Limited · Noida · 2 - 4 years · ₹2L - ₹4L / yr · Posted 27 Jul 2024
2 - 4 yrs
₹2L - ₹4L / yr
Noida
Skills
Zoho CRM
Zoho Applications
JD for Business Analyst "zoho"
JOB DESCRIPTION
Job Title - Business Analyst “Zoho”
Experience - 2+ yrs
Location - Noida Extension
Responsibilities-
- Define project scope and document business requirements.
- Design technical specifications, using best practices and minimising the need for custom coding.
- Provide internal CRM consulting, analyse data and processes to improve the business process to drive growth.
- Create solutions on our ZOHO platform to meet the internal customer requirements.
- Automate processes using ZOHO automation tools.
- Create test scenarios and do solution testing.
- Functional and technical CRM support as well as troubleshooting of (integration) issues.
- Support the set-up of integrations to existing business systems.
- Project management and project documentation (BRD , FRD)
- Prepare Customised Management Reporting Dashboard
- Work closely with the Operations team to implement and configure Zoho applications based on business needs.
- Assist in customising Zoho CRM, Zoho Creator, and other relevant modules.
- Collaborate with the team to understand and document business processes and workflows.
Requirements
- Bachelor's degree in Information Technology, Computer Science or a related field.
- Basic understanding of Zoho applications or a willingness to learn.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Eagerness to learn and apply theoretical knowledge in a practical work environment.
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About the Role
Work at the intersection of business and technology, supporting operations, data analysis, automation, and digital tools to improve efficiency and growth.
Responsibilities
- Support business operations using tech tools (Excel, CRM, dashboards)
- Analyze data and generate insights for decision-making
- Assist in automation workflows and process improvements
- Coordinate between tech and business teams
- Help in implementing digital solutions and tools
Skills Required
- Basic knowledge of Excel / Google Sheets
- Good analytical and problem-solving skills
- Understanding of business processes
- Interest in technology and automation
Details
- Duration: 3–6 months
- Mode: Remote
- Certificate + PPO based on performance
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Job Description
Key Responsibilities:
- Research and identify potential US businesses and decision-makers.
- Gather and analyze client requirements through research and communication.
- Coordinate with the Operations and Development teams for timely project execution.
- Prepare business proposals, requirement documents, reports, and project documentation.
- Maintain CRM records, track project status, and ensure timely follow-ups.
Requirements:
- Bachelor's degree in any discipline.
- 2–4 years of experience in Business Research, Market Research, Project Coordination, or Business Analysis.
- Excellent English communication and documentation skills.
- Strong internet research skills.
- Experience working with US clients is preferred.
- Willing to work from the office in the Night Shift (US Process)
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Shubham Vishwakarma
Full Stack Developer - AverlonI had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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