Business Development - International Market (FRESHERS)

About the Company:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement without fragmented tools or increased headcount.

About the Role:

MyOperator is looking for a motivated and customer-focused Customer Support Executive to join our dynamic team. This internship offers hands-on experience in handling customer queries, managing support tickets, and gaining exposure to the workings of a fast-growing SaaS company.

Key Responsibilities:

• Respond to customer queries via calls, emails, and support tickets.
• Assist in resolving issues related to panel access, call reports, and login problems.
• Update ticket statuses and maintain accurate customer records using Zoho Desk.
• Collaborate with the support team to escalate complex issues to relevant departments.
• Assist in creating and maintaining FAQs and troubleshooting documentation.

Requirements:

• Good communication skills in English(spoken and written).
• Basic computer proficiency and willingness to learn support tools and CRM systems.
• Strong interest in SaaS, tech support, or customer-facing roles.
• Availability for a full-time (Monday to Saturday, rotational shifts).

What You’ll Gain:

• Practical exposure to customer success and support operations in a SaaS environment.
• Opportunity to work with experienced professionals and learn industry best practices

Role: Sales Development Representative (SDR) 

Location: Hybrid - 3 days Work from Office (HSR, Bangalore) 

Shift: US Hours (7:30 PM to 3:30 AM IST) 

Salary: 4.5 LPA fixed + incentive (negotiable)

** Only apply if you are in Bangalore, or willing to relocate to Bangalore before Dec 1,2025 **

Our company isn’t another SEO agency. We’re the first ones helping SaaS brands rank inside ChatGPT, Perplexity, and AI search engines. 

We’re looking for a Sales Development Representative (SDR) who’s hungry to win—someone who thrives on conversations, not comfort, and can fill the founder’s calendar with high-intent SaaS leads. 

What You’ll Do: 

● Own top-of-funnel outreach: research, prospect, and qualify leads from our ICP (future-focused SaaS brands). 

● Personalize cold outreach across email, LinkedIn, and calls using our playbooks and tools. 

● Book high intent qualified meetings/month with the founder. 

● Run crisp qualification conversations: you’re not spamming; you’re diagnosing. ● Maintain and update lead data, activity, and notes in CRM tools (we’ll provide systems + training). 

● Collaborate with leadership to refine messaging, identify opportunities, and close the feedback loop fast. 

What You’ll Need: 

● 1-2 years of experience as an SDR or in outbound lead generation for B2B SaaS or agencies. 

● Excellent spoken and written English (you’ll be speaking with US founders).

● Comfort with cold outreach: you’re confident, curious, and unshaken by silence.

● Sharp research instincts and ability to adapt messaging on the fly. 

● Hunger to learn, improve, and grow into a senior sales or partnerships role. 

What You’ll Get: 

● Fixed pay + incentives for every qualified meeting completed. 

● Hands-on exposure to scaling a fast-growing global agency. 

● Direct mentorship from founders: learn outbound systems that actually convert.

● Work with global SaaS brands defining the future of search visibility.

Responsibilities:

• Write and edit high-quality, SEO-friendly content for blogs, social media, and marketing materials.
• Proofread and refine content for clarity, accuracy, and engagement.
• Research industry trends to create relevant and insightful content.
• Collaborate with the marketing team to align content with business goals.
• Manage content schedules and ensure timely delivery.

Requirements:

• Bachelor’s degree in English, Journalism, Marketing, or related field.
• 1 year of content writing experience.
• Strong writing, editing, and research skills.
• Basic knowledge of SEO and digital marketing.
• Ability to adapt writing style for different audiences.

💼 Fixed Salary + Best Incentive Plans | Career Growth & Stability

Why Join Us?

• Competitive Salary with a Decent Hike for experienced professionals.
• Best Incentive Plans to Reward Performance and Revenue Generation.
• Strong Career Growth Opportunities in a Leading Logistics Company.
• Supportive work environment to help you excel in freight brokerage.

Roles & Responsibilities:

• Conduct cold calls and onboard new customers to expand business.
• Work with shippers, carriers, and dispatchers to optimize freight schedules.
• Negotiate and secure the best rates while maintaining strong profit margins.
• Track shipments and provide real-time updates to customers.
• Resolve freight discrepancies efficiently and ensure smooth transactions.
• Build and maintain long-term relationships with multiple carriers.
• Ensure all documentation is completed and approved before shipments.
• Stay updated with logistics market trends to drive new sales strategies.

Requirements:

• Strong understanding of logistics operations and freight brokerage.
• Familiarity with the logistics industry and transportation processes.
• Proficiency in Microsoft Office suite and industry-specific software.
• Excellent communication skills, both verbal and written.
• Fluency in English with clear and effective communication.
• Strong negotiation and problem-solving skills.

💰 Compensation:

• Fixed Salary with a Decent Hike based on experience.
• Best Incentive Plans to Reward Performance and Business Growth.

Roles and Responsibilities:

1. Create interest in Metapercept solutions through social media, mail outreach, LinkedIn, and other channels.
2. Generate leads and appointments, contacting potential clients to establish rapport and arrange meetings.
3. Planning and overseeing new marketing initiatives.
4. Help drive revenue within targeted accounts.
5. Meet annual growth targets.
6. Provide ongoing opportunity forecasting.
7. Promote a high level of customer satisfaction.
8. Researching organizations to find new opportunities.
9. Developing goals for business growth and ensuring they are met.

Required Abilities:

• Highly motivated and have a hunter mentality.
• Excellent listening, writing, and communication skills.
• Ability to flourish with minimum guidance, be proactive, and handle uncertainty.

• Possesses a proficient level understanding of business analysis professional standards, business processes, workflows, methodologies and leading practices.
• Understands Project/Product Vision and Objectives and articulates the same to internal and external stakeholders
• Identifies and characterizes Product Users and other connected Internal and External stakeholders
• Gathers Product Requirements through techniques including Surveys, Workshops, Interviews, Site Visits etc.
• Assists the Product Owner by Analyzing, modularizing and documenting requirements in the form of Epics/Features, User Stories, Scenarios and other such industry-standard formats
• Helps detail out functional and non-functional requirements through modeling to enable easy comprehension by the development teams
• Assists the UI/UX teams to ensure functionality and product objectives are met/enhanced - Performs proxy user validation and acceptance testing at various logical milestones in the Product Development life cycle
• Monitor business analysis activities to ensure the traceability and optimum coverage of business requirements with change request backlog.
• Collaborates with application developers, designers, and architects to ensure a shared understanding of the business model and the detailed functional requirements.
• Manages the progress of projects by tracking activity, resolving issues, and recommending actions; Provides senior management and project management with regular updates on the deliverable timeline and project status.

• Play a critical role in managing the helpdesk tickets. Work with the clients to understand and prioritize needs while proactively suggesting future enhancements and improvements.
• Conduct user acceptance testing to ensure solutions are defect-free and achieve design requirements.

• Validates requirements to conform to Correctness, Completeness and Consistency and obtains sign-off from all stakeholders, by leveraging well-documented and comprehensive Acceptance Criteria and peer reviews.
• Responsible for product quality, project timeliness, and customer satisfaction.
• Leads or Assists in sales and pre-sales activities including the creation of sales material and product demos
• Responds proactively to both business and project issues and escalates appropriately.

• Balance multiple priorities and deliverables to maintain forward progress and ensure customer expectations are met
• Provide and maintain all project-related documentation including business requirements, workflows, active communication updates, procedures and approvals
• Analyzing market trends to develop strategies that improve sales productivity for the organization.
• Identify business areas that can be improved to increase efficiency and strengthen business processes.