YBerry Infosystem is a global corporation offering solutions in IT, Business Consulting and Outsourcing Services. Founded in 1985 with the single-minded purpose of using technology to equip and enable businesses build efficiency, negate global distances, save time and increase bottom lines worldwide, YBerry Infosystem has earned it stripes with a decade of satisfying experiences. YBerry Infosystem is business service provider, operates across geographies with sales and delivery centres in India. These offices provide strategic support and placement of personnel for customer enhancing solutions.
YBerry Infosystem India is an accredited service provider that meets stringent global quality standards in all its service offerings. YBerry Infosystem will be a partner of choice by providing value to enable our customer’s long-term sustainable growth. YBerry Infosystem is committed to providing ongoing value to our customers. We leverage technology and implement best practices, to provide a range of high quality and cost-efficient Information Technology Solutions, from global locations enabling customers achieve their business goals. The convenience of driving to a single location and doing business formed the foundation for multiple services idea behind YBerry Infosystem.
We have 2 products in the learning (www.chalopadho.com) and assessment (www.assessprep.com) space. Our customers are schools worldwide. As a Customer Success Executive, you will be responsible for managing the needs of current clients and reaching out to and on-boarding future ones. You will also need to travel to schools and to attend international conferences in different parts of the world. Interaction with clients is usually over email and phone. Looking for someone who's committed and takes ownership of this role. We like to keep our team small and efficient. Flexible work timings, chill workplace, many perks.
MUST HAVE SKILLS: You should be an expert in using the computer, an expert in using Excel and/or google spreadsheet, good in typing, proficiency in English. 1. Receiving calls, checking his/her query and routing it to the concerned person. 2. Managing visitors and vendors and guiding them to the person concerned. 3. Supervising the cleanliness and availability of necessary supplies in the office. Also place orders or register complaints when required. 4. Handling the company accounts and maintaining the balance sheet regularly. 5. Handling important documents related to organization with care; taking printouts and scan when necessary. 6. Coordinate effectively with recruitment and selection process. 7. Filing and maintenance of records (Employee records, vendor records, etc.) 8. Nurture a positive working environment.
Creating interesting storyboards with suggestive creative images and/or audio/video to create a module that entices the audience and give the learning experience. Topics can be from Retail, Insurance and other domains. Understanding the adult pedagogy and formulating interesting and creative content
Selected intern's day-to-day responsibilities include: 1. Interact with the application users 2. Handle calls to understand user requirements and resolve tech and non-tech issues 3. Connect with users on calls, emails and chats
The person would be a customer champion and responsible for resolving all customer queries arising largely through emails. Responsibilities and Duties - Needs to resolve & respond to customer queries primarily through emails. - Needs to speak to customers over phone occasionally in case of any escalations - May need to also speak to customers over a call as and when any business need arises Required Experience, Skills and Qualifications - Good communication skills - Verbal & Written - Empathy & Patience - Calm headed
The day-to-day responsibilities include: 1. Social media content management 2. Market research 3. Social media and content strategy 4. Community Engagement & outreach
We at Rapido, looking for Customer Support Executive, who have the caliber to understand customer queries, problems or concerns and provide them rightly solution with provided TAT. Then why waiting; we eager to meet you? Please find the job description below. Desired Skills/Experience Should have 1 – 3 years of experience preferable in email support & chat. Shift timings will be 2 PM - 11 PM (Fixed shift) Handling customer complaints/analysing statistics & other data to determine the level of customer satisfaction Education Qualification: 12th grade Passed/Diploma/ undergraduate/ Graduate (any stream) A master of multi-tasking through various systems, screens, and tasks during customer interaction. Solid working knowledge of external systems, PC based internet and software applications (Internet, Microsoft Office - Outlook, Word, Excel), as well as ability to learn and adapt to new software technologies. Managing the Ticketing system to ensure visibility of status to Customer and internal teams Defining ticketing metrics and turnaround times for the Catalogue team Should have good communication and acknowledging skills Strong Knowledge of email etiquette Principles If needed should call the customer and close the case. should able to handle mails and resolve them within the TAT assigned. Being able to accurately diagnose situations and process contingency
Responsibilities: *Produce high-quality sales material, tutorials, blog content and website content. *Write easy-to-understand user interface text and online help *Blog on an ongoing basis to support and promote our offers and to attract site visitors through search, social media, and email subscribers. Requirements: *Proven working experience of more than 1 year in website content, tutorials, and blogs related to SaaS products/Testing domain *Ability to deliver high-quality tutorials paying attention to detail *Can put together a content strategy from scratch *Excellent written skills in English *SEO friendly content *Blogs and newsletters *Ideate social media campaigns *Very well versed with marketing driven content writing *Ascribed to a comprehensive approach in writing articles *Adheres strictly to the time schedule *Should be able to rephrase existing content to avoid duplicate content and plagiarism Interested candidates should submit resume to firstname.lastname@example.org
About Company: Camp K12 is an ed-tech startup founded by a team from MIT, Harvard, and Apple. We were India's first coding boot camp for K-12 (school) students in 2011, and today are a leader in the K-12 education space, offering cutting-edge tech courses in topics like Blockchain, AI/Machine Learning, Virtual Reality, Web Development, Android Development, and more. We take pride in having worked with 200+ schools across the nation and a number of prestigious universities + corporates including Google, Adobe, IIM Bangalore, IIT Delhi, BITS Pilani, DTU, and more. We are actively recruiting exceptional programmers, designers, technologists and smart Operations People in our organization. If you share our vision for redefining Indian education, come join us. About the Job: 1. Convert inquiries into enrollments by following up on leads provided 2. Make calls, follow up, maintain the data and report accordingly 3. Maintain good telephone etiquette. 4. Handle all the back-end work of Sales team
Note: This opening is in Santiago De Chile. You need to already have a valid work permit in Chile to apply for this position. Job Description/Profile • Create and maintain relationships with our international customers • Support existing customers and resolve any issues they are facing with Optmyzr • Create content for customer education, communication and marketing • Be a champion for our customers and interface with the engineering team to build new features Requirements • Excellent written and spoken English • Ability to solve problems and work under pressure • Smart and scrappy. Able to figure things out on your own Job Perks • Work with customers in 50+ countries • Gain experience in the digital marketing space and learn from experts • Great work environment. Everyone contributes to decisions, and there is no hierarchy. • Good work-life balance. We work hard, but we respect your private and family life. No crazy late nights. • Awesome team. Work with intelligent and smart people, and be part of a team that cares. About Optmyzr Optmyzr (www.optmyzr.com) is growing rapidly! We work on algorithms to make online advertising more effective for advertisers. We work with large data sets, and process it all in real time. We are a small, closely knit team of people who’ve worked at Google, Microsoft, Amazon and Oracle. We have customers in over 50 countries. Our team is split between California, Chile and Hyderabad. This opening is for Santiago, Chile.