Business Development - International Market (FRESHERS)

MEET COMPASS

We are a full service BPO that partners with brands to power growth through exceptional customer experience. Our founders were trailblazers in the eComm industry. When they couldn’t find a customer service partner that was as innovative as they were, they built it. Many companies view their customer care as a cost center, but we believe it can be so much more! If you delight the customer, listen to their feedback, and use their insights to gather data about products and offerings, customer care can have a strategic role in growing a business.

Role Expectations

• Act as the primary point of contact for U.S.-based employees of a Quick Service Mexican Grill, providing technical support for store devices (POS systems, hardware, printers, scanners), network troubleshooting, and all company systems.
• Perform remote troubleshooting through diagnostic techniques and pertinent questions
• Documents incidents and resolutions and provides updates to the knowledge base where applicable
• Provide excellent customer service to internal team members (inbound voice calls & backoffice offline work) while troubleshooting & resolving issues within scope & procedures.

Qualifications

• 1-2 years of at least Tech Level 2 experience within BPO setting, IT service desk experience is a plus
• Strong technical proficiency in hardware and networking
• Good understanding of security best practices in a regulated business.
• Experience with network troubleshooting tools such as Prisma, Fusion, New Era, PuTTY, Switch, IP Calculator, CMC, etc is highly preferred
• Experience in POS troubleshooting is an edge, ALOHA experience is a plus
• Exceptional English communication skills (written and spoken)

Technology Requirements

• A licensed Windows computer with a serial number is the only computer we will accept for this position. We do not allow customized or jailbroken homemade devices.
• Applicants must have strong wired internet connection to support systems and possess a Windows Computer with a working webcam.
• All agents must have a working camera to be used during training sessions and 1:1 conversation.
• Agents must have a working headset with a microphone, speakers are not permitted for us while on calls.
• Agents must be willing to have Crowdstrike be installed in their personal computer/laptop
• All agents will be required to install third-party software in order to run the screen capture module:
• Screen Capture Module l Microsoft Windows Installer 2.0 or later. l Microsoft Visual C++ 2019 Redistributable 32-bit. l Microsoft .NET Framework 4.6.2or 4.7.x
• All agents will be required to download DUO Mobile on their mobile phones for multi-factor authentication.
• Download and upload speed must be at least 25 MBPS with latency (RTT) of <200ms.
• Processor: Intel Core i5 with 500 GB HDD / AMD Ryzen 5
• RAM: 16 GB

Benefits:

• A fully remote work environment
• This is currently a contract position, offering competitive wages
• Comprehensive training on our products and services.
• Career development opportunities, including internal promotions.
• A positive and growing work culture that values diversity and inclusivity.

Envizn Labs is a software solutions company specializing in web development, dedicated to crafting digital experiences that stand out. By blending innovative technology with creative strategy, Envizn Labs helps bring clients’ visions to life. Our team is passionate about delivering impactful solutions that cater to the unique needs of businesses. At Envizn Labs, we are driven by collaboration, innovation, and commitment to excellence.

Role Description

This is a full-time, on-site role for a Back Office Employee at our office in Rajarhat. The Back Office Employee will handle administrative tasks, support operational workflows, and maintain accurate records and documentation. Daily responsibilities include managing communications, supporting customer service queries, assisting financial processes, and coordinating with sales teams to ensure efficiency across departments.

Qualifications

• Proficiency in Back Office Operations, including data entry, documentation, and administrative tasks
• Strong Communication and Customer Service skills to engage effectively and resolve queries
• Basic understanding of Finance and Sales processes to support departmental activities
• Good organizational and time management skills
• Ability to work independently and collaboratively in a dynamic work environment
• Proficiency in MS Office tools is required
• Bachelor’s degree in Business Administration or any related field is preferred

About us:

We are the largest and most active online platform for international education!

Yocket was established in 2015 with a mission to connect people to the world's best learning opportunities.

Today, Yocket is the largest community-driven online platform for international education.

We specialize in premium counseling services for students with ambitions of pursuing higher education abroad by connecting them to the best universities in the world. We offer a comprehensive range of services, including expert counseling, test preparation, visa assistance, and even loans to facilitate your educational journey.

To date, we have helped more than 10,00,000 students across countries pursue their higher education.

Our students have secured admissions in the world's top 100 global universities, including prestigious institutions such as Harvard University, Massachusetts Institute of Technology, Stanford University, University of Oxford, University of California, and Columbia University.

We've assisted over 5,700 students in obtaining loans securing more than INR 1,500 Crores, spanning across 15 countries. To facilitate these loans, we've partnered with 12+ lenders, including top institutions like HDFC, Avanse, Incred, Leap Finance, Union Bank, Axis, and Yes Bank.

At Yocket, we strive to help our employees find passion and purpose. Join us in changing the way students make their decisions about education. If you wish to create an impact and help students get the best education by taking our vision ahead, we would love to have you on our team!

Job Description:

The employee will be involved in direct sales.

Internship to 1 year of experience in Sales

He/She will be responsible for building rapport with students and their parents.

Needs to have an understanding of the student profile.

Good to have CRM knowledge

Good target records

Open to making from different sources

Open to traveling

Open to attending Virtual events and Physical events/seminars/Webinars

Requirements:

Fresher to 1 year of experience in Sales

Bachelor's degree or equivalent experience.

Excellent written and verbal communication skills.

Highly organized with excellent attention to detail.

Prior experience in sales/knowledge of sales tools

Benefits:

Medical Insurance for you and your family members

No boss kind of culture (We have mentors, not bosses, bring your idea to the table without any hesitation)

Access to your psychological counselor (We take care of your mental well-being)

CTC Range: depending on the work experience.

💪 What You’ll Do:

✔️ Source and screen candidates

✔️ Take screening calls (we’ll train you)

✔️ Schedule interviews like a pro

✔️ Support senior HRs on live hiring

✔️ Keep dashboards neat and updated

🔍 You’re the right fit if you:

✅ Have a laptop + fluent English

✅ Live in Bangalore (or can relocate ASAP)

✅ Are confident, curious, and love talking to people

✅ Want real HR experience and career growth

🎁 What’s in It for You:

🚀 Real, hands-on HR work (no boring intern stuff)

👩‍🏫 Mentorship from experienced HR pros

🎯 Career growth that starts from Day 1

🤝 A fun, young, people-first culture

📈 A chance to step into the world of HR + startups

Job Description: Education Counselor

Company: EmpowerEdu 

Position: Counselor 

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About EmpowerEdu:

At EmpowerEdu, we are committed to revolutionizing the educational landscape by providing strategic support and innovative solutions that foster growth and excellence. Our mission is to empower schools to explore new frontiers and capitalize on opportunities for advancement beyond traditional norms. We aim to enhance global educational offerings and equip our partners for success in an increasingly interconnected world.

Learn more about us at : https://www.empoweredu.global/

Role Purpose:

The Education Counselor will provide comprehensive counseling services to guide students in finding institutions that are a good fit for their career and educational goals. This includes delivering accurate information and advice on study opportunities, local education systems, cultures, and geographic regions. The Counselor will assist with application documentation, facilitate enrollments, and promote EmpowerEdu's products and services.

Key Accountabilities:

- Pipeline Management: Drive achievement of pipeline goals, customer satisfaction, and advocacy targets through each stage of the student journey. This includes promoting essential student products and services, managing and maintaining leads, and ensuring successful applications.

- Customer Service Excellence: Provide outstanding customer service to students, families, and education providers throughout the process. Participate in planning activities to build student engagement and deliver information about admissions, processes, and qualification options in an easily understandable manner.

- Proactive Engagement: Regularly engage with students and education providers to maintain relationships and identify referral opportunities.

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Required Experience:

- Experience in a sales or customer service-driven environment, with a proven track record of achieving individual and team-based targets.

- Strong understanding of the education sector, including the placement of students into overseas universities, as well as immigration requirements and processes.

- Relevant tertiary qualifications and/or prior experience as an Education Counselor or in a similar role.

- Outstanding stakeholder management and communication skills, with fluency in English (both verbal and written).

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Why Join EmpowerEdu?

At EmpowerEdu, you will be part of a dynamic team dedicated to transforming education. We value innovation, collaboration, and the pursuit of excellence, offering you the opportunity to make a significant impact on the educational journeys of students worldwide.

If you are passionate about empowering students and want to be part of an exciting educational journey, we invite you to apply!

Job Title: IT Sales Executive

Company: ITIO Innovex Pvt. Ltd

Location: Kaushambi, Ghaziabad (nearby metro)

About Us:

ITIO INNOVEX PVT. LTD. is a Custom Web and Mobile App Development Company. We are a team of domestic and international skilled developers who have broad knowledge in a wide range of technologies and frameworks for web and app designing and development.

 We are seeking a dynamic and results-driven IT Sales Executive to join our team. The ideal candidate will have a strong background in IT software sales, excellent communication skills, and a good understanding of AI and internet technologies.

Key Responsibilities:

• Sales & Business Development: Identify and pursue new business opportunities to meet or exceed sales targets.
• Client Engagement: Build and maintain strong relationships with clients, understanding their needs and providing solutions that align with their business goals.
• Product Knowledge: Demonstrate in-depth knowledge of AI technologies, software solutions, and internet services to effectively communicate value propositions to clients.
• Sales Presentations: Conduct product demonstrations, technical presentations, and workshops to prospective clients.
• Negotiation & Closing: Handle negotiations and close sales deals, ensuring customer satisfaction and long-term partnerships.
• Market Analysis: Stay updated on market trends, competitive landscape, and industry developments to identify new opportunities and challenges.
• Customer Support: Provide post-sales support and ensure smooth implementation of solutions, addressing any technical queries or issues.

Qualifications & Skills:

• Experience: 2-3 years of hands-on experience in IT software sales.
• Technical Knowledge: Good understanding of AI technologies and internet-related products/services.
• Communication: Fluent in English, with excellent verbal and written communication skills.
• Sales Skills: Proven track record of meeting or exceeding sales targets, with strong negotiation and closing abilities.
• Interpersonal Skills: Ability to build and maintain strong client relationships.
• Problem-Solving: Strong analytical and problem-solving skills.
• Education: Bachelor’s degree in a relevant field (e.g., Computer Science, Information Technology, Business Administration).

Work with customers or their representatives

- Possess a professional, knowledgeable, positive and energetic attitude § Uses strong consultative sales skills and interpersonal skills (both oral and written)

- Attention to detail, strong follow-up skills and motivation

- Assist manager in marketing campaigns

- Maintain accurate and organized files

- Work with Outside Sales Staff and Counter Sales Staff to assist in following up with customers

- Develop long-term relationships with industry customers (i.e. designers)

- Maintain the Showroom as a professional place of business

- Follow company policies and procedures and other duties as assigned

Job Purpose:

To Answer queries/resolve problems of customers through Inbound.

Attend Inbound & Outbound calls, sometime respond through email and chat to customers.

Provide correct and quality information to customers on every call, promote good listening and English grammar skills.

Eligibility Criteria:

Good speak, read & Write English & Hindi mandatory.

Able to communicate confidently and politely, with good speaking skills.

Awareness on Banking or Banking products.

Detailed knowledge of intricacies of Banks products and how they compare against competitors.

Good typing skills (Quality & Speed)

Ability to handle telephonic conversations

Good Listening & Comprehension skills

Should be flexible to work in 24/7 shift