Operations Trainee

Job Description

• Provide technical support for GPS devices
• Troubleshoot hardware & software issues
• Assist with installation & configuration.
• Strong knowledge of GPS tracking systems & troubleshooting.
• Exp. installation, issue resolution.
• Familiarity with CRM software & ticketing tools.
• Configuration & Programming of wireless data modems for IoT
• NOC based support to field engineering team
• System provisioning on ERP
• MIS generation
• Testing & Debugging
• Impart technical training
• Resolve Technical Queries
• Ensure ticket resolution within TAT



Desired Candidate Profile

• B.Tech/Diploma in Computers, E&C
• Above 75% in Class XII
• Excellent Communication
• Excellent IT skills, Excel, Word, Android
• Team player
• Calm, mature & able to handle difficult situations
• High Energy
• Self Motivated

Company Profile:

Geotracker Mobile Resources Management Private Ltd

Geotrackers is a ten year old tech company, offering M2M & IoT solutions like GPS vehicle tracking, to over 500 organizations such as ICICI, DTDC, Pepsi, Delhi & Kolkata Police, Mumbai Airport, etc on pan India basis.

A venture by IIT/IIM alumni, we are leading provider of GPS/GPRS based vehicle tracking solutions. Our solutions are in use with blue-chip private sector companies like ICICI Bank, DTDC Courier, Pepsi, Dominoes, Mother Dairy, Nestle etc

Position Responsibilities :

• Lead by example in producing extensible, maintainable code, applies proactive and reactive debugging methods, and reviews code for quality, reliability, and scalability.
• Passionate about end-user experience, perceived performance, and modern ways of engaging the users of our products.
• Work as part of your scrum team to reach the definition of done within each sprint.
• Take ownership of backlog items and perform task breakdown and implementation independently.
• Develop and maintain software tools, emphasizing automation and CI/CD practices, security, and best practices, while staying current with industry developments.
• Work with appropriate stakeholders (e.g., team members, product manager/owner) to determine user requirements.
• Actively engage in product architecture discussions and documentation of technical designs.
• Enjoy a flexible and inspiring environment that embrace diversity.

Qualifications :

• Practical engineering experience with coding in languages including, but not limited to, C#, Java, TypeScript, Go.
• Practical engineering experience with user interface development on web and mobile platforms.
• Strong skills in HTML5, CSS3 and JavaScript.
• Working level oral and written English skills.
• Efficient communication and collaboration skills.
• Master's degree in Computer Science, or related technical discipline.
• Industry experience with enterprise and web application development.
• Industry experience with CI/CD automation, as well as Docker, scripting in Bash/Python, Nginx, containers (Docker) and container orchestration.
• Experience with Bootstrap, Angular and RxJS.
• Experience with domain-specific languages, functional and reactive programming is a strong Plus

Key Responsibilities:

• Develop and execute regional strategies for IT services and reselling in the US, ensuring alignment with company objectives.

• Identify new business opportunities while managing and expanding existing customer relationships within the US region.

• Collaborate with C-level executives to understand their business needs, propose customized IT solutions, and foster long-term partnerships.

• Lead and manage a team focused on delivering high-quality IT solutions, ensuring exceptional customer satisfaction and retention.

• Develop and deliver compelling, solution-based proposals, presentations, and contracts to win new business.

• Drive revenue growth by optimizing sales cycles, identifying upsell/cross-sell opportunities, and negotiating large-scale deals.

• Coordinate regional sales and operations teams to ensure smooth execution of projects and services.

• Monitor market trends, competitor activities, and customer feedback to continually enhance service offerings.

• Work closely with internal teams (sales, marketing, technical support) to ensure seamless service delivery and project success.

• Report on sales performance, market insights, and team performance to senior leadership.

Responsibilities

• Writing scalable, robust,, testable, efficient, and easily maintainable code
• Translating software requirements into stable, working, high performance software
• Playing a key role in architectural and design decisions, building toward an efficient micro services distributed architecture

Skills

• Strong knowledge of Goprogramming language, paradigms, constructs, and idioms
• Knowledge of Goroutine and channel patterns
• Experience with the full suite of Goframeworks and tools, including:
• Dependency management tools such as Godep, Sltr, etc.
• Go’s templating language
• Go’s code generation tools, such as Stringer
• Popular Goweb frameworks, such as Revel,Gin
• Router packages, such as Gorilla Mux
• Ability to write clean and effective Godoc comments
• Familiarity with code versioning tools (such as Git, SVN, and Mercurial)
• Good Written and Verbal communications.

Roles & Responsibilities:-

Coding and Development. The desired candidate will be responsible for developing next-generation web applications & software products
Analyzing requirements, problems and solving them with the best solution.
Producing high-quality code without much supervision and on-time delivery.
A high degree of passion for developing the ability to rapidly learn and apply new technologies to meet business goals is crucial.
Proficiency in design patterns.
Extensive experience with writing code accessing and manipulating the databases.
Must have worked on Web Services, E-commerce, CRM, e-learning products, etc 
Interacting & working with the design team to match code with design layout.
Working in a cross-functional team, collaborating with peers during the entire SDLC.