Operations Trainee

Company Profile

Geotrackers Mobile Resource Management Pvt. Ltd.

Geotrackers is a technology company offering end to end telematics solutions that help organisations manage their field resources more effectively, be they vehicles, assets or personnel. We provide GPS based vehicle tracking solutions and mobile solutions for field force management. Our solutions have gained in popularity owing to the multiple benefits that they offer, starting with increase in productivity of the field resources, reduction in costs of field operations, better customer service and better safety & security for man & material. All our solutions are cloud based, offered on the SaaS model. They are therefore easy to deploy and economical to use. Our primary targets are organisations with a sizeable fleet of vehicle or sales & service personnel, across industry sectors ranging from transport & logistics, to health, Hospitality, Education, Cement, BPO, Police & Government & many more.

Job Title: Customer Support Officer

Experience : 2-7 years

Job Description

● Set up network of service technicians pan-India for installation of GPS tracking devices on commercial vehicles

● Manage daily installation / post installation schedule for pan-India locations

● Co-Ordinate with customer team & field staff for schedule assignment

● Manage all customer facing correspondence on Email/Mobile/Whatsapp , regarding service requests

● Follow-up with customer within a 24hour period in regards to the initial phone call or email

● Ensure TAT between 24-48 hours for all service schedules for Pan-India locations.

● Raise repair invoices to customers

● Manage inventory of spares and consumables

● Manage logistics for supplying fresh spares to service technicians pan India

● Co-ordinate with service technicians for return of defective goods to Head Office

● Manage Ensure service technicians

● Conduct Training Sessions for technicians

● Support to field staff

● Generate Monthly failure report with analysis : Technician / Product / Model / Area wise

● Supervision and monitoring of repairs and trouble shooting of all the GPS devices.

● Handling Reports management in ERP

Desired Profile

● At least 2 years experience in managing network of service technicians for fitting of automotive electrical accessories at Pan-India locations

● Must have network of service technicians for fitting electrical accessories on atleast 100+ locations

● Computer Savvy

● Good Skills on Excel

● Strong Communication Skills

● Ability to diffuse volatile situations with professionalism and courtesy

● Capable of conducting root cause analysis of failures and devise breakdown solutions with minimum turnaround time.

● Excellent analytical and conflict resolving skills

● Willing to travel for purposes of hiring, training and managing service technicians.

About the job

How to apply -

Please follow the steps below :

1) The first step is to apply for the role. Please click on the link mentioned and fill out the form. - https://recruiterflow.com/wishup/jobs/62

2) Once all the details are filled in, you will encounter an online proctored test, the Aptitude test (25 minutes duration) on the link here.

a.) https://app.wishup.co/test

3) Initial Discussion

4) Interview with Hiring Manager - 1

5) Interview with the Hiring Manager - 2

6) Interview with Hiring Manager - 3

About the role, Keynotes:

• Profile – Content Writer/Senior Content Writer
• Role – Full-time
• Grade – Associate / Senior Associate
• Location – Remote - Work from home / anywhere
• Work Days – Mon to Fri 

What you’ll do?

• Coordinate with business heads and peers to gather information and manage all digital content and messaging, including articles, customer success stories, case studies, blogs, newsletters, press releases, media questionnaires, email campaigns, and use cases that can be shared on various channels.
• Develop content strategies to reach the desired target audience and marketing goals effectively.
• Create Conversion-centric advertising copywriting (Facebook, Instagram, Google Ads).
• Create SEO-driven content (should have a strong knowledge of SEO).
• Proofread and edit content for errors and inconsistencies to improve readability.
• Branding strategy know-how and knowledge about the content funnel. 
• Create a content calendar that supports key marketing strategies and priorities.
• Write content

What are we looking for?

• 3 plus years of proven experience owning content for a B2B or SaaS company.
• Excellent written communication skills and ability to write concise, clear, and compelling content for various audiences.
• Excellent organizational and time management skills & ability to multitask.
• Ability to work creatively and quickly in a fast-paced, deadline-driven environment..
• Creative thinking with a flair for intuitive storytelling.
• Strong understanding of SaaS and other internet-based software products.

What’s in it for you?

• Receive a more-than-competitive salary plus benefits
• Performance-driven and transparent work culture
• Enjoy a culture with opportunities for growth and learning

About Wishup

Wishup is India’s largest remote work platform (since 2017), connecting global businesses with top remote professionals in roles such as Virtual Assistants, Operations/Admin Managers, Executive Assistants, Project Managers, Bookkeepers, and Accountants. With a stringent 0.1% acceptance rate, each professional is upskilled and managed via our AI-based remote work tool.

Backed by marquee investors (Orios Ventures, Inflection Point Ventures, 500 Startups, and Tracxn Labs), Wishup’s leadership team includes alumni from premier institutes like IIT Madras, IIM Ahmedabad, IIT Kanpur, and DCE.

Job Title: Fashion Bag Designer – Beaded Bags

Location: IMT Manesar, Gurgaon

Experience: Minimum 10+ years in Beaded / Embellished Bag Design

Job Summary:

We are seeking a highly creative and experienced Fashion Bag Designer specializing in Beaded and Embellished Bags for our Export House in Gurgaon. The ideal candidate will have extensive experience in design development, material sourcing, and creating innovative handcrafted bags that cater to international fashion markets.

Key Responsibilities:

·         Design and develop new collections of beaded, embroidered, and embellished bags as per seasonal trends and buyer requirements.

·         Research global fashion trends, color palettes, materials, and beadwork techniques.

·         Create mood boards, sketches, and CADs for concept presentation and buyer approval.

·         Collaborate with sampling and production teams to ensure accurate execution of designs.

·         Develop detailed technical sheets for materials, embroidery, and embellishment layouts.

·         Coordinate with buyers, merchandisers, and suppliers for design finalization and approvals.

·         Maintain design archives, product specifications, and cost sheets for reference.

·         Ensure high quality and craftsmanship standards are met for export markets.

·         Mentor and guide junior designers to maintain brand aesthetics and quality consistency.

Key Requirements:

·         Minimum 10+ years of experience in Beaded / Embellished Bag Design within an export house or fashion accessories brand.

·         Strong creative vision with understanding of color, texture, and global fashion trends.

·         Expertise in hand embroidery, beadwork, and embellishment design.

·         Proficiency in Adobe Illustrator, Photoshop, or CorelDRAW.

·         Excellent communication, presentation, and coordination skills.

·         Ability to manage end-to-end design process and meet tight deadlines.

Qualification:

Bachelor / Master Degree in Fashion or Accessory Design (NIFT, Pearl Academy, or equivalent preferred).

Mail updated resume with salary details-

Email: etalenthire[at]gmail[dot]com

Satish: 88O 27 49 743

We’re seeking a highly experienced and certified Salesforce Platform Architect with deep expertise in Salesforce Platform Solutioning and Administration. This role is pivotal in bridging business needs with technical execution, driving digital transformation across CRM initiatives in the organization. You’ll lead Platform Architecture, solution design, stakeholder collaboration, and platform optimization for high-impact service delivery.

Requirements:

• 10–15 years of hands-on experience in Salesforce, with strong exposure to Architecting solutions across Financial Services Cloud, Data Cloud and Marketing Cloud.
• Salesforce certifications such as Platform Architect, Financial Services Cloud Consultant, Service Cloud Consultant, or Application Architect.
• Proven ability to translate financial business processes into technical solutions.
• Experience with Enterprise Integrations with Salesforce.
• Experience with contact center technologies, including CTI integration, case routing, and service analytics.
• Strong understanding of financial products, customer lifecycle management, and regulatory compliance.
• ⁠Proficiency in Apex, Flow, Lightning Components, and data modeling.
• Knowledge of Genesys Cloud, API Gateways like Apigee is an added advantage.

Key Responsibilities:

• ⁠Act as the strategic interface between business units and technical teams to align Salesforce capabilities with programs/projects and business goals.
• ⁠Perform all activities in defining architecture, detailed design and solution approach for CRM centric programs in the enterprise.
• ⁠Support implementation and optimization of Salesforce FSC and Service Cloud for contact center operations.
• ⁠Design scalable solutions for customer onboarding, relationship management, and service automation.
• ⁠Integrate Salesforce with core systems, data platforms, third-party apps, and telephony platforms (e.g., CTI, IVR).
• Ensure compliance with financial regulations and data privacy standards.
• ⁠Conduct stakeholder workshops, training sessions, and platform demos to drive adoption.
• ⁠Stay current with Salesforce releases, especially FSC, Data Cloud, Marketing Cloud and AI-driven service enhancements

Requirements:

• Minimum 2 Years of Experience: Demonstrated experience in visual communication design, with at least 2 years of professional experience.
• Portfolio: A compelling portfolio showcasing a diverse range of visual communication work, including packaging design, digital graphics, and print collateral.
• Consumer Brand Experience: Prior experience in designing for consumer brands is advantageous, indicating an ability to connect with target audiences effectively.
• Creativity: A flair for creative thinking and the ability to translate concepts into visually appealing designs.
• Software Proficiency: Proficient in design software such as Adobe Creative Suite (Illustrator, Photoshop, InDesign) and a willingness to adapt to emerging design tools.
• Detail-Oriented: Meticulous attention to detail, ensuring that all designs are accurate and aligned with brand guidelines.
• Collaborative Spirit: Strong interpersonal and communication skills, enabling effective teamwork and client collaboration.

Who we are : 

At Twin, we specialize in Meter Mix Dispensing, Automotive Fluid Filling, and Robotic Dispensing. With over 30 years of industry leadership, we design cutting-edge machines that make manufacturing smarter and more efficient.

We are looking for a Service Engineer to join our team. If you enjoy problem-solving, working with high-tech machines, and helping customers get the best out of their equipment, this could be the perfect opportunity for you.

But, what you’ll be doing?

We are seeking a highly motivated Junior/Trainee Design Engineer to join our team. This role is ideal for fresh graduates or professionals with up to 2 years of experience who are eager to learn and grow in the field of design engineering.

Key Responsibilities:

• Assist in designing and developing mechanical components, assemblies, and systems.
• Work with CAD software (Solid Edge, SolidWorks, AutoCAD, BricsCAD, etc.) to create 2D/3D models and technical drawings.
• Conduct design calculations, feasibility studies, and material selection.
• Collaborate with senior engineers to modify and optimize designs for manufacturability and performance.
• Support prototype development and testing.
• Prepare documentation, reports, and presentations related to design projects.
• Stay updated with industry trends, design standards, and emerging technologies.

Requirements:

• Education: Bachelor’s or Master’s degree in Mechanical Engineering, Design, or Mechatronics (1st Class Preferred).
• Experience: 0-2 years in a design engineering role (internships/training experience considered).

Technical Skills:

• Proficiency in CAD software like Solid Edge, SolidWorks, AutoCAD, BricsCAD, etc.
• Strong understanding of mechanics, materials science, and thermodynamics.

Soft Skills:

• Excellent problem-solving, analytical abilities, and attention to detail.
• Strong communication and teamwork skills.
• Willingness to learn and take on new challenges.

Why Join Us?

• Opportunity to work on real-world projects and develop technical expertise.
• Hands-on training and mentorship from experienced engineers.
• Career growth and development opportunities in a supportive environment.

If you are a passionate and driven individual looking to build a career in design engineering, we encourage you to apply!

Ready to Apply?

If you’re interested in working with cutting-edge technology and helping customers succeed, we’d love to hear from you. Apply now and take the next step in your career with us.

Must have:

• Proficiency with fundamental front-end languages such as HTML, CSS, and JavaScript.
• Familiarity with JavaScript frameworks such as Angular JS, React, and Amber.
• Strong proficiency in JavaScript, object model, DOM manipulation and event handlers, data structures, algorithms, JSX, and Babel 
• Complete understanding of ReactJS and its main fundamentals like JSX, Virtual DOM, component lifecycle, etc. 
• Preceding experience with ReactJS workflows like Redux, Create React App, data structure libraries

• Strong understanding of Javascript, ReactJS, HTML, CSS, Ruby and Ruby on Rails 
• Strong understanding of scalable, modular, open and robust application / database architecture. 
• Strong analytical, problem solving skills for ambiguous high level business / technical issues
• Familiarity with concepts of MVC, ORM, and RESTful
• Understanding of fundamental design principles behind a scalable application 
• Able to create database schemas that represent and support business processes
• Hands on Experience with relational databases Postgresql and MySQL
• Solid understanding of object-oriented programming 
• Proficient in writing unit and functional tests with RSpec, Capybara
• Familiarity with Couchbase and ElasticSearch (NoSQL DB)
• Able to implement automated testing platforms and unit tests with RSpec
• Proficient understanding of code versioning tools (e.g. Git)
• Familiarity with development aiding tools (such as Bower, Bundler, Rake, etc)
• Familiarity with continuous integration/continuous development (CI/CD) tools and methodologies
• Proficient in verbal and written communication.
• Experience in debugging system performance issues and creating long term solutions for the same would be an added benefit.

We are looking for a System Administrator to maintain, upgrade and manage our software, hardware and networks.

Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users.

Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently.

• Install and configure software and hardware
• Administer Microsoft 365 Enterprise Mobility and Security suite + Intune
• Set up accounts and workstations
• Monitor performance and maintain systems according to requirements
• Troubleshoot issues and outages
• Ensure security through access controls
• Upgrade systems with new releases and models

• Functional & operational understanding of Microsoft Active Directory, Office 365 and Microsoft Intune or Microsoft Enterprise Mobility and Security
• Functional knowledge of Active Directory security groups
• Experience with configuring Microsoft 365 security policies
• Ability to troubleshoot issues related to Windows 10 operating systems
• Basic hardware troubleshooting skills

• Eager to learn and apply new technologies and tools to get the job done
• Strong analytical and organizational skills
• Good communications skills to be able to communicate with people to understand and comprehend underlying issues

• Microsoft Certifications: MCSA/MCSE/MS-101 Enterprise Mobility and Security
• Network configuration and management
• Fortinet firewall configuration

• The SA must have experience in the following areas:
• GCP Infrastructure as code (knowledge of terraform, etc.) and how to deploy
• GCP Service Architecture and Tooling knowledge
• Some experience with GCP Big Query to allow for strategies when online services need to query for data (scale cost vs fixed)
• Experience with online Google tools ecosystem (Tag Manager, Optimise, GMP)
• Some knowledge of network infrastructure on GCP
• Working with security gateways
• Working with elastic infrastructure and container technologies is desirable