Conversion Rate Optimization Specialist (Growth Marketing)

We are currently hiring an IT Product Manager to join our team and be responsible for the product strategy & roadmap.

If interested Share your updated Cv with the below details

Company's Name: - WeAssemble

Weblink: - www.weassemble.team

Location:- Prabhadevi, Mumbai 

Designation: - Product Manager

Experience: - Minimum 2 year

Salary up to 6 LPA

Responsibilities 

• Analysing product performance and redesigning as required
• Designing, developing, and managing activities from product definition & planning to production and release
• Developing the product strategy and roadmap
• Managing prioritization and trade-offs between customer experience, business impact, performance, and post-launch support
• Working cross-functionally with design and technology teams to ensure the timely and quality release of product/ enhancements

Requirements

• You possess a Degree in Computer Science, Engineering or a related field
• You have a strong background in software engineering as well as prior experience in product management
• You have prior experience in managing a product throughout its lifecycle
• You possess strong problem-solving and prioritization skills
• You have excellent interpersonal and communication skills
• You can work effectively with cross-functional teams
• The ideal candidate must have 1 - 4 years of product management experience.

Job Purpose

• Responsible for managing and driving a team of Virtual Relationship Managers (VRM) handling

portfolio of eligible Imperia & Preferred customers in order to achieve the targets set and that all

guidelines and regulatory requirements are followed.

• Ensuring that customers get world-class services and their needs are understood and met through

financial products that the Bank has to offer.

• Consistently meet portfolio objectives defined Viz. sales, income, group product holding etc.

• Ensure adherence to Operations process aimed at zero defect transaction processing & meeting the

Audit & Compliance guidelines.

• Responsible for managing, training and motivating staff.

• All of the above parameters consistently met by the team of VRMs.

• Income generation through a right blend of enhancement of CASA balance and through cross sell of appropriate products. So that the VRM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRMs also achieves the key performance parameters set

Job Responsibilities(JR) : 6 – 8 Areas

Business Achievement and Development for VRM & Team

• Ensure proper scoping is done and target / niche customers identified with ACTIVE collaboration from concerned Product/Sales Support Teams

• Ensure that the targets on liability accounts, through the channel (Branch and direct sales), are met under all parameters specified.

o Meet value target for Liability Balances of the customers

o Ensure quality of sourcing is maintained and depletion rates are controlled.

o Ensure that Salary credits reach or exceed the expect Salary Credit targets

• Ensure that all managed portfolios are effectively managed through VRMs and that set targets on each of the portfolios is reached.

• Also, Team Manager has to ensure seamless servicing of customers.

• VRMs are made aware of the Scorecard targets & Portfolio Benchmark.

• Ensure that the High Net worth individuals are persuaded to avail the private banking products and services (advisory, etc.)

• Ensure that there is cross sell to the customer on asset products as offered by the Bank.

• Ensure that the customers get credit cards and start using the same for all their transactions- credit card activation push.

• Income to be generated at a customer level.

• Ensure that cross sell targets on Third Party Products is met for the Unit

• Ensure Staff are trained on product knowledge and requisite certifications

• Engaging with bottom 20% performers and identifying ares of improvement and demonstrating the How.

• Review Daily Sales Report of the staff and provide guidance on ways to improve on the same

• Managing and monitoring performance of all the sales resources

o Productivity of Liability and Non Liability sales staff

• Attrition control of customers

o Includes persuading the customer to continue and if required renew FD’s

§ Monitor large amount movements / account closure from the deposit accounts and ensure that customer does not attrite

o Ensure that the marketing analytics list on possible attrite, is called and retained

• Ensure that there is no revenue leakage

Customer Service / Customer engagement

• Plan monthly/ weekly/ daily contacts for the team of VRMs basis the contact policy & track implementation

of the interaction plan.

• Effective planning & implementation of event based trigger, birthday calls, campaign calls and other defined

objectives for customer contacts.

• Ensure that VRMs offers highest quality of service to the customers and meets expected Service Quality standard by educating the customers to use the Digital Banking mediums for their banking transactions /

needs. This is measured iva call evaluations and Sup

Reviews

• To review contact attempts versus successful contacts and analyze reasons for non-contactable customers.

• Ensure VRMs make regular contact with customers for service as well as business updates.

• Adequate logging of complaints, Reviewing & Resolving all complaints received (VRM, self, branch, other units) within the stipulated TAT

o Monitor all complaints received and ensure that they are closed within TAT

o Improve customer communication on closures

o Check with customers if the process of complaint has been managed well

o Ensure no escalations happen

o Preventive complaint management

o Asking for feedback from customers, who are not complaining

o Discussing with staff the importance of getting feedback from customers on a regular basis

• Periodic review of customer base i.e. Contactibility,

Eligibility, Product penetration & profitability. Take appropriate action to activate every customer / improve

the product penetration & profitability of the customer to become a Primary Banker for the customer.

• Carry out VoC to assess strengths and to ascertain possible improvement areas of the VRMs basis customer feedback. Take appropriate action- reward the VRM for appreciations/ corrective actions as required.

• Monitoring implementation of Sales Process.

Business Generation / Sales Tracking

• Track business generation and income for each VRM in the team on a daily basis, and take due steps.

• Review leads generated by each VRM and ensure real time lead status availability.

• Ensure VRMs actively track their leads, keep customer regularly updated on the lead status & complete the lead closure within a reasonable timeline, basis product.

• Tracking and highlighting possible customer issues on account of improper lead management.

Supervisory Reviews frequency to assess effectiveness of customer interactions by the VRM.

• Check profiling done by the VRM to ascertain effectiveness.

• Basis interaction logs captured by the VRM & discussions with the VRM, provide directional inputs on customer interactions & business generation.

• Demonstrate “how”.

• 220 Sup Reviews per month

Operations

• Conduct internal checks on a regular basis & share a feedback with VRMs on time to time.

o Lead file maintained by VRMs

o Requests captured by VRMs

o CRM Interaction

• Ensure seamless handling of operations areas such as customer requests, transactions, reversals etc.

• Handling queries of VRMs on floor and provide resolution.

• Ensure timely responses to customers through call out/ e-mail as applicable.

• Handle 1st level escalations and ensure satisfactory resolution to the grievances.

• Ensure judicious utilization of financial and non- financial authority.

• Carry out periodic checks to ensure team adheres to Audit & Compliance guidelines.

Audit and Service Quality

• Ensure all laid down system and process are followed as stipulated by Audit and Senior Management

• Monthly / Periodic Verification of Auditable items.

• Review of CRM Interactions & Lead Quality

 MIS - Reporting and Analysis :

• Ensure timely and accurate updates of all portfolio

performance parameters.

• Maintain track of VRM performance w.r.t leads, conversions, income, achievement of portfolio parameters etc.

 Staff Management

• Ensure that all VRMs are adequately trained on the

Products of the bank and sales process

• Ensure that all VRMs are trained on the process to be followed (including amendment with new circulars)

• Be aware and make VRMs aware of various policies of the bank with regard to customer service and compliance

• Monitor productivity and give guidance on improving the same in conjunction with the Line Manager / Unit Head.

• Ensure that all VRMs are sent for class room training on a regular basis

• Ensure that nominated VRMs attend training sessions conducted by HR, without fail.

JD | Senior Software Engineer (J2EE/JEE Full Stack)

Summary

Looking for a senior developer who has strong skills in front-end and back-end technologies including HTML, CSS, JavaScript, Java, JSP, Servlets, Ajax, SQL, Database Stored Procedures, and J2EE frameworks.

This position requires J2EE Full Stack development experience of 2 to 6 years. Further it requires good multitasking and communication skills. Further it requires good communication skills - written and spoken, and good multi-tasking skills where he/she can manage multiple tasks with high productivity. The candidate should also have good aptitude, should be able to learn iTech’ s cloud-based products within a reasonable time, hardworking and should have the ability to go the extra mile to complete the assigned tasks on time.

Essential Duties and Responsibilities

• Develop the various modules, features and reports in our products using JEE and database technologies/frameworks
• Take responsibility and work with peer developers in the team in completing the features/tasks assigned.
• Perform code review with peer developers on various features in the product.
• Handle the support tickets which requires development effort and fix them.
• Learning and implementing new front-end and back-end technologies.
• Mentor and guide junior developers.
• Involve in building and deploying the product version in UAT and Production environment.
• Work on multiple versions of the projects in parallel.
• Perform other related duties as assigned.
  • Perform other related duties as assigned.

Qualifications

• Tech/B. E./MCA/M. Tech with 2 to 6 years of related work experience
• Working knowledge in front-end and back-end technologies including HTML, CSS, JavaScript, Java, JSP, Servlets, Ajax, SQL, Database Stored Procedures, and frameworks such as Spring, Bootstrap, jQuery.
• Exposure to SOAP/RESTful Web Services, XML/JSON technologies, JBoss/WildFly Application Server, PostgreSQL database is a bonus
• Knowledge in any tools including Eclipse IDE, Source Code Control Systems such as Git, and Software Configuration Management systems would be a plus.

Job responsibility The Lead Developer contributes, to create a customer’s solution, in the building phase of the software development lifecycle. The Software Engineer is responsible for performing the detailed design of application and technical architecture components and classes in accordance to the specification provided by the Solution Architect, for coding of SW components, and for the early testing phases (component testing), and system testing support

Hands on experience in Java, Python, scripting
- Design, implement, deploy and support web-based applications and web services using server technologies stacks that include Java, MySQL
- Experience in Java/J2EE using web frameworks Play or Spring boot, REST API Development and ORM (JPA, Hibernate eBean etc.)
- In depth knowledge of Design patterns and Data structures
- Databases - MySQL, Oracle, SQL
- Solid understanding of concepts like Web Services, SOA, REST APIs, Message Queue, Caching, Distributed/Scalable Architecture
- Secure application development best practices, such as OWASP
- Document and maintain all design documents and involve in review process.
- Experienced problem solving and debugging skills.
- Good verbal and written communication and interpersonal skills
- Experience in Agile methodology is added advantage
- Knowledge of Cloud Knowledge /Azure
- Must know about Unix knowledge
- experience in Elastic search

We are currently seeking dedicated and enthusiastic female candidates for the position of Data Entry Operator at our office located in Chanakya Place, New Delhi. This is an excellent opportunity for freshers who have recently completed their education or are pursuing and are looking to gain experience in the field of data entry.

As a Data Entry Operator, your primary responsibility will be to accurately enter and update data into our database systems. Attention to detail and precision in data entry are crucial for this role to ensure the accuracy and integrity of the information.

Requirements:

*Only female candidates are eligible for this position.

*Freshers with 0 to 6 months of experience are encouraged to apply.

*Basic computer literacy and familiarity with data entry processes.

*Proficiency in typing and data entry speed with a high level of accuracy.

*Good communication skills, both written and verbal.

*Strong attention to detail and ability to maintain data confidentiality.

*Ability to work in a team environment and collaborate effectively.

Salary and Benefits:

The selected candidates will receive a basic pay scale ranging from ₹7,000 to ₹18,000 per month, based on their qualifications and performance.

Additionally, we offer a supportive work environment, opportunities for growth and learning.

If you are a motivated individual with a passion for data entry and a desire to kick-start your career in a dynamic organization, we encourage you to apply. To be considered for this position.

We appreciate your interest in joining our team.

Interested candidate can visit office address as mentioned below between 2pm - 5pm (Monday-Saturday)

Sincerely,

Team Web Infomatrix

B-68, 40 Feet Rd, Block D 1, Market, Chanakya Place, New Delhi, 110059

About SATISFIC
Satisfic is focused on the areas of the IT channel marketing. As the channel catalyst, we connect and empower technology suppliers, solution providers and end-users. Headquartered in Singapore and with teams across key countries in APAC, Satisfic leverages its regional service delivery capabilities to help IT channel succeed and grow. 

Please visit our site at http://www.satisfic.com">www.satisfic.com for further details.

What you will be doing:

• SATISFIC is a product-based company; hence will be required to work on product development and support.
• Need to work on the following technologies – Angular, Node JS, Core Web API and PostgreSQL.
• SATISFIC’s product is hosted in AWS. This will provide you with an opportunity to work on the latest cloud technologies
• Coding computer programs.
• Integrate user-facing elements developed by front-end developers with server-side logic.
• Writing reusable, testable, and efficient code and libraries for future use.
• Implementation of security and data protection.
• Timely completion of daily assigned projects as per requirements
• Complete adherence to all metrics and parameters associated with each project through completion of project.
• Effective Time management.
• Mentor and assist Trainee/ Junior Software Engineers to complete assigned tasks.
• Check coding standards and deliverables against each project/product specifications for their own and their junior engineers before delivery.
• Develop module specification documents for internal purpose.
• Lead continuous improvement activities by driving the implementation of process and product quality improvement initiatives.
• Develop innovative solutions that improve the efficiency and reliability of the deliverables and system.

About your experience:

• Total work experience of more than 5 years and minimum 3+ years in development
• Has led a team of developers and coders on Node js
• 3-4 years of proven experience in Node.Js and frameworks available for it.
• Strong proficiency with JavaScript/TypeScript.
• Troubleshoot and debug applications.
• Expertise with Services (REST, SOAP, JSON) and APIs (Service-oriented architectures).
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Understanding fundamental design principles behind a scalable application
• Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform
• Creating database schemas that represent and support business processes.
• Strong interpersonal and communication skills
• Strong analytical abilities
• Project and time management skills
• Quick learner with a positive attitude

Qualifications:

• Master’s / Bachelor’s degree in Computer Science, Software engineering or related area from a good institute is preferred

Reports to: Lead- Software Engineering

We are hiring React JS Developer for Dehradun location

• In depth knowledge of React JS.
• Experience creating front end applications using HTML5, CSS, bootstrap.
• Hands on experience with JavaScript Development on both client and server-side.
• Ability to work both independently and in collaborative teams to communicate design and build ideas effectively.
• Able to handle multiple projects and competing deadlines.
• Good understanding of overall web design including basic usability, accessibility, industry standards, architecture, and navigation.
• Excellent communication and Client interaction.

About the Role:

You will work closely with the founders to build mobile SDKs for dyte. Our SDKs allows clients to integrate live audio/video interactions in their own app, it optionally comes with its own user interface.

You will be invovled in making a seamless developer product, code that will run in varying frameworks, operating systems and network conditions.

As in any startup, your responsibilities will vary frequently. You will wear multiple hats and will work with many different technologies. You might have to talk to clients directly, and you have an active say in the direction of our product. We want someone who is passionate about working in this type of environment!

You are expected to lead the mobile development for our mobile SDKs and work closely with Designers and Video engineers to push the limits of mobile communication tech.

What you'll do:

● Solve complex architecture problems 

● Be a leader / active contributor to the team to plan, design, and build solutions for our mobile platform. 

● Work on the UI or UI Components for our SDK 

● Ensure the high performance movement of media to and from the device 

● Explore Flutter / React Native internals to build bleeding edge code 

● Explore and optimize the build toolchain to deliver reliable, performant SDKs 

● Deliver maintainable and high-quality code 

● Work closely with the founders to decide the direction of the product. 

● Ensure that our customer's experience is the very best it can be. You might have to interact with the dev team of our initial clients.

Who you are:

● Expert level understanding of one or more mobile tech - Flutter, React Native, iOS (Swift/Obj-C), Android(Java/Kotlin), NDK. 

● You like deep diving into how things work under the hood. 

● You are experienced working with debugging and profiling tools. 

● You like to squeeze out every bit of performance / size improvement out from your code 

● You are intensely curious and passionate about the prospect of diving deep into new technologies, platforms, and problem spaces. 

● You embrace uncertainty. Our space is a rapidly growing one and specifications are continuously changing. 

● You care about the user experience and you know how to build user-friendly mobile applications.

Bonus:

● You have experience with video conferencing, networking , WebRTC concepts 

● You have experience with reverse engineering, specially frida.re 

● You have experience with exploring linux/android/ios internals 

● You have experience with Appium 

● You have experience with continuous integration. Experience with AWS 

● A degree in Computer Science or a similar area