Business Development Executive

Job Title: Customer Success Associate (International Process)

Location: Gurugram, Haryana

Work Mode: Work from Office

About the Role:

We are seeking passionate and customer-focused professionals to join our international support team. If you have excellent communication skills, a problem-solving mindset, and prior experience in customer service—especially within international or healthcare domains—this opportunity is for you.

As a Customer Success Associate, you will be responsible for managing and resolving customer queries efficiently while ensuring an exceptional service experience.

Key Requirements:

• Excellent English communication skills (C1 level – mandatory)
• Education: Graduates and Undergraduates both are eligible
• Minimum 1 year of experience in International Customer Support (Healthcare background preferred)
• Salary: Up to ₹35,000 CTC (₹30,517 in-hand)
• 5 Days Working with 2 rotational week-offs
• Rotational Shifts (24/7 environment)
• Two-way cab facility available (for hiring zone only)

Roles & Responsibilities:

• Handle inbound and outbound calls, chats, or emails from international customers.
• Provide prompt, accurate, and empathetic assistance for customer queries or concerns.
• Analyze customer issues and ensure first-contact resolution wherever possible.
• Escalate unresolved or complex issues to higher support tiers when necessary.
• Maintain detailed and accurate documentation of all customer interactions.
• Ensure adherence to process guidelines, SLAs, and quality parameters.
• Collaborate with internal teams to improve overall customer experience.
• Stay updated on product knowledge, policies, and procedures.
• Demonstrate a positive attitude and maintain professionalism under pressure.

Why Join Us:

• Competitive salary with performance-based growth opportunities
• Exposure to global customer experience standards
• Supportive work culture with professional development programs

Job Title: Software Engineer Consultant/Expert 34192 

Location: Chennai

Work Type: Onsite

Notice Period: Immediate Joiners only or serving candidates upto 30 days.

Position Description:

• Candidate with strong Python experience.
• Full Stack Development in GCP End to End Deployment/ ML Ops Software Engineer with hands-on n both front end, back end and ML Ops
• This is a Tech Anchor role.

Experience Required:

• 7 Plus Years

Job Description: Senior Talent Acquisition Specialist (Non-IT)

Position Overview: The Senior Talent Acquisition Specialist (Non-IT) plays a crucial role in sourcing, attracting, and selecting qualified candidates for various non-information technology (IT) positions within the organization. This role involves collaborating with hiring managers, understanding their staffing needs, and executing recruitment strategies to ensure the acquisition of top-tier talent across different departments and functions.

Key Responsibilities:

1. Recruitment Strategy Development:

  - Work closely with hiring managers and department heads to understand their staffing needs, job requirements, and team dynamics.

  - Develop comprehensive recruitment strategies for various non-IT roles, considering different sourcing channels and candidate pools.

2. Sourcing and Candidate Identification:

  - Utilize various sourcing methods such as job boards, social media, networking events, referrals, and direct sourcing to identify potential candidates.

  - Conduct market research to stay updated on industry trends, salary benchmarks, and competitor practices.

3. Candidate Screening and Assessment:

  - Review resumes and applications to identify candidates who meet the job requirements and organizational culture fit.

  - Conduct initial phone screenings and interviews to assess candidates' qualifications, motivations, and alignment with company values.

4. Interview Coordination:

  - Coordinate and schedule interviews between candidates and hiring teams.

  - Provide guidance and support to hiring managers in conducting effective interviews, including developing interview questions and evaluation criteria.

5. Candidate Relationship Management:

  - Maintain regular communication with candidates throughout the recruitment process, keeping them informed about their application status.

  - Provide a positive candidate experience by addressing questions, concerns, and feedback promptly.

6. Employer Branding:

  - Represent the organization in a positive and professional manner, both online and offline.

  - Participate in employer branding initiatives to enhance the company's reputation as an employer of choice.

7. Offer Management and Negotiation:

  - Extend job offers to selected candidates and negotiate compensation packages within established guidelines.

  - Collaborate with HR and legal teams to ensure the accuracy and compliance of employment offers and related documentation.

8. Data and Reporting:

  - Maintain accurate and up-to-date records of candidate interactions and recruitment activities in the applicant tracking system (ATS).

  - Generate recruitment metrics and reports to analyze the effectiveness of sourcing strategies and identify areas for improvement.

9. Collaboration and Continuous Improvement:

  - Collaborate with cross-functional teams, including HR, hiring managers, and senior leadership, to align recruitment efforts with overall business goals.

  - Stay updated on industry best practices and emerging recruitment trends to continuously improve the talent acquisition process.

 Qualifications and Requirements:

- Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent experience).

- Proven experience as a Talent Acquisition Specialist or Recruiter, preferably in non-IT sectors.

- Strong understanding of recruitment processes, techniques, and tools.

- Excellent communication and interpersonal skills.

- Familiarity with applicant tracking systems (ATS) and other recruitment software.

- Ability to handle multiple priorities and work in a fast-paced environment.

- High level of professionalism, ethics, and integrity.

 Targets Vs Scope of Work

-Willing to work on Targets Weekly 9 Interviews & 2 Joiner’s per week is must.

-Should be able to work aggressively on Hiring Relevant Right Fit candidates only.

-Should be able to get Right Fit Skilled best Talent for the positions given to work on.

-You should be 100% Talent Acquisition profile only we don’t need Operations or HRBP role person to work in HR Talent Acquisition profiles.

-

IF YOU ARE WORKING ON Talent Acquisition profile & Willing to work in same then only apply with us.

• 6+ years of experience with expertise in Django CMS, Python, REST framework, AI framework
• MySQL Db usage, SQL queries
• Experience in using scraping tools.
• Microservices
• Docker and Kubernetes hands-on experience
• AWS Redis cache integration
• Deployment on AWS cloud, auto-scale
• Work will be rotational Shifts/ UK Shift
• Must be flexible to work on weekends/stretch for some hours

Qualifications:

A Bachelor’s degree in Computer Science (or equivalent experience)

Job Role:

• Experience building and maintaining code for:
• iOS platform (Xcode, Swift, Objective C, Swift UI is a plus)
• Hands-on experience with modern technologies.
• Excellent Swift programming skills
• Excellent analytical, debugging and troubleshooting skills (battery usage, network usage optimization, etc)
• Passion for usability, simplicity and consistency in software development.
• Excellent communication and collaborative skills.
• Exposure to Agile methodologies
• Bonus points for knowledge of Android platforms, hybrid platforms(React native, Flutter).

• Developing and refining prioritized product needs based on insights from market research, competitive analysis, customer engagement, business needs and collaboration with subject matter experts
• Owning the successful delivery of your roadmap and co-owning the success of the overall products
• Effectively identifying and managing cross-team dependencies
• Building effective relationships that matter with engineering, design, QA and a variety of cross-functional stakeholders
• Developing communications material, value propositions, and high-level strategic justification to help explain the why of your product both internally and externally
• Developing relationships with customers and prospects, gathering and understanding customer feedback on existing products and products in development
• Communicating the vision of the product, value proposition and releasing goals to the cross-functional team as part of the release planning process

Desired Candidate Profile

• Bachelor’s degree
• 2 Years of product management experience, including cloud/SaaS product
• Preferably 5 Years of product management experience, including cloud/SaaS product
• Healthcare Experience
• Understanding of the industry, market, and product/service trends affecting the organization’s competitiveness
• Expertise on features and product
• Excellent communication and collaboration skills
• Customer centric mindset
• Ability to lead agile teams effectively
• Ability to use common tools to create mockups, stories, and roadmaps
• Ability to find way to measure and track customer satisfaction effectively throughout the product development    

Must skills:

Hands- on in the following:

• Java 8/J2EE
• Spring boot
• Gradle/Maven
• REST API
• ORM- hibernate/ JPA
• Unit Testing and Integration Testing- Junit/ TestNG

Good to have:

Hands-on in the following:

• CI/CD pipeline deployment
• Messaging- ActiveMQ/RabbitMQ/MQ
• DB2
• Kafka
• NoSQL framework exposure

About Talentas Technology:

Founded on the principles of innovation and investing in great ideas, Talentas is a technology services company with a strong focus on delivering applications and products using a multitude of software technologies. The company has been working tirelessly to maintain a smile on our customer’s faces and now is offering a line-up of groundbreaking technology products and services.

With a primary focus on USA Clients, Talentas has been helping businesses from small start-ups to Fortune 500 companies meet their business goals through technology innovation and adoption with an emphasis on Full Stack development coupled with Artificial Intelligence, Machine Learning, NLP, Analytics on Cloud Infrastructure.

Talentas is governed by a strong board and bright visionaries with 25+ years of IT experience helping to promote & build a first-class technology company. With headquarters in Hyderabad and passionate teams located globally, we are expected to grow organically.     

Role:                Lead Developer – Full Stack Development

Location:       Hyderabad

Your goal will be to create beautiful, consistent user experiences across a diverse range of digital products and delivery platforms. You will be reporting to the Technical Head/Architect and will be working closely with our back-end services and data teams, UX/UI design teams, and Clients, business partners in a challenging, fast-paced, agile environment to deliver web and mobile applications.

Responsibilities:

• You will be an individual contributor programming various application interactions.
• Work with Technical Head/Architect in designing cloud-based web applications.
• Design and develop .NET Applications (Web/Mobile/Windows/API)
• Design and implement RESTful web services in .NET using industry best practices
• Verify and deploy programs and systems
• Troubleshoot, debug, and upgrade existing software
• Join an agile team, participating in stand-ups, iteration planning, design reviews, and other typical agile ceremonies
• Manage and set clear team goals and KPIs.
• Delegate tasks and set project deadlines and conduct code review.
• Oversee day-to-day teams' operation and performance.
• Do regular performance evaluations.
• Create a healthy and motivating work environment and atmosphere.
• Develop a well-designed and motivating evaluation program.
• Communicate with teams about their performance.
• Monitor team performance and report on metrics.
• Discover training needs and provide coaching.
• Listen to team members’ feedback and resolve any issues or conflicts.
• Work with developers to design algorithms and flowcharts.
• Review the code of the team on regular basis.
• Create technical documentation for reference and reporting.

Skills and Qualifications:

• Bachelor's degree or equivalent experience in Computer Science or related field
• Total 8 years of experience with a minimum of 3 years of Lead Developer experience
• Experience in AWS / Azure Cloud Services.
• Experience with software design and development in a test-driven environment.
• Experience / Knowledge of coding languages (C#, JavaScript, python) and frameworks/systems (e.g. .Net Core AngularJS, Git)
• Good to have experience in developing RESTful APIs using Node.JS
• Experience with databases (SQL and No-SQL) and Object-Relational Mapping (ORM) frameworks (e.g. Entity Framework)
• Knowledge of DevOps and must have implemented in their project.
• Strong experience on the unit testing frameworks, code coverage tools, and Code repositories like GIT Hub, Bit Bucket, etc. and have experience with branching and merging
• Should have worked with Agile methodologies
• Knowledge of best practices and design principles in both object-oriented and functional programming
• In-depth knowledge of performance metrics.
• Good PC skills, especially MS Excel.
• Experience with organizing training programs.
• Sense of ownership and pride in your performance and its impact on the company’s success.
• Critical thinker and problem-solving skills.
• Good time-management skills.
• Great interpersonal and communication skills.
• Ability to learn new languages and technologies.

We are looking for an iOS developer responsible for the development and maintenance of applications aimed at a range of iOS devices including mobile phones and tablet computers. Your primary focus will be development of iOS applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and the creation of quality products is essential.

• Design and build applications for the iOS platform
• Ensure the performance, quality, and responsiveness of applications
• Collaborate with a team to define, design, and ship new features
• Identify and correct bottlenecks and fix bugs
• Help maintain code quality, organization, and automatization

• Proficient with Swift  and Cocoa Touch
• Experience with iOS frameworks such as Core Data, Core Animation, etc.
• Experience with offline storage, threading, and performance tuning
• Familiarity with RESTful APIs to connect iOS applications to back-end services
• Knowledge of other web technologies and UI/UX standards
• Understanding of Apple’s design principles and interface guidelines
• Knowledge of low-level C-based libraries is preferred
• Experience with performance and memory tuning with tools
• Familiarity with cloud message APIs and push notifications
• Knack for benchmarking and optimization
• Proficient understanding of code versioning tools 
• Familiarity with continuous integration