UX Designer

About CoverSelf: We are an InsurTech start-up based out of Bangalore, with a focus on Healthcare. CoverSelf empowers healthcare insurance companies with a truly NEXT-GEN cloud-native, holistic & customizable platform preventing and adapting to the ever-evolving claims & payment inaccuracies. Reduce complexity and administrative costs with a unified healthcare dedicated platform.

About the Role:

We are looking for a skilled and proactive IT Support Engineer to join our growing IT team. As an IT Support Engineer, you will be responsible for providing technical support, troubleshooting issues, and assisting in the day-to-day operations of our IT infrastructure. The ideal candidate should have 2-4 years of experience in IT support, with a solid understanding of networking, hardware, software, and systems administration.



Responsibilities

➔   Provide first- and second-level technical support to end users, troubleshooting hardware, software, and network issues both onsite and remotely.

➔   Assist in maintenance of servers, desktops, laptops, and mobile devices, ensuring optimal performance.

➔   Support the configuration and maintenance of network devices (routers, switches, firewalls) and ensure secure and reliable connectivity.

➔   Aid in the rollout, installation, and configuration of new hardware and software applications, including updates and patches.

➔   Develop and maintain technical documentation and user guides. Conduct basic training sessions to help staff better utilize IT resources.

➔   Track, prioritize, and resolve tickets using the organization’s helpdesk system. Escalate issues as needed and follow up to ensure resolution.

➔   Support initiatives related to IT security, ensuring systems adhere to compliance and policy standards, and participate in routine system audits.

Requirements

➔   2-4 years of experience in IT support, network administration, or a similar role.

➔   Solid understanding of operating systems (Windows, Linux, macOS) and network protocols.

➔   Experience with hardware troubleshooting and software installation.

➔   Exposure to SASE tools like Zscaler, Netskope, PaloAlto Prisma Access.

➔   Knowledge of Active Directory, Office 365, and other enterprise IT solutions.

➔   Basic experience in server administration and virtualization technologies (VMware, Hyper-V).

➔   Excellent communication skills and a customer-focused approach.

Preferred Skills (Optional):

➔   Experience with IT service management (ITSM) tools (e.g.,JIRA Service Desk, ServiceNow,Freshworks etc).

➔   Exposure to virtualization technologies (e.g., VMware, Hyper-V) or cloud platforms (e.g., AWS, Azure).

➔   Knowledge of scripting or automation (e.g., PowerShell, Python) for routine tasks.

Work Location: Bangalore

Work Mode: WFO

Benefits: Best in the Industry Compensation, Friendly & Flexible Leave Policy, Health Benefits, Certifications & Courses Reimbursements, Chance to be part of rapidly growing start-up & the next success story, and many more.

Additional Information: At CoverSelf, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

What the company wants:

They want someone who can build and manage relationships with real estate brokers. You’ll be the main point of contact for brokers, onboard new ones into the network, and work with them to bring in buyers and properties. Your job is to make sure brokers stay engaged, motivated, and consistently deliver results.

Role:

• Be the single point of contact (POC) for all brokers.
• Onboard new brokers into the company’s channel partner network.
• Build and maintain strong, long-term broker relationships.
• Work with brokers to bring in qualified buyers for listed properties.
• Encourage brokers to source high-potential properties for the company.
• Track broker performance and give feedback for improvement.
• Conduct regular broker training to align them with company processes.
• Stay updated on market trends and identify new opportunities.
• Travel frequently to meet brokers and keep them engaged.

Responsibilities

Lead and manage a talented Engineering Team of 8+ members. Provide technical guidance and mentorship to team members and assist them in their career progression.

Set OKRs, progress checks and do performance evaluations. Manage the development pipeline to deliver features on schedule while maintaining high bar for quality.

Closely Interact with other functions such as PM, Design, UI/UX, Art, QA, and deliver planned features.

Perform Design reviews, Code reviews Create a solid Tech backlog that involves modernizing tech stack, set goals for performance improvements.

Establish Best Process and Development Practices and drive the centre of excellence for the teams. Updates with new technology trends and constantly evolve Facilitate and create problem-solving culture in the team.

Be obsessed about players and giving the best experience to our players.

Requirements

Master's or Bachelor's Degree in Computer Science, Engineering or equivalent.

Should have 8+ years of professional experience in mobile, development using C++, C#, PYTHON, GO Lang, Javascript.

Should have 2+ years of experience in managing teams, including hiring, mentoring and building strong teams.

Shown ability to motivate teams and operate effectively in a fast-paced, high-energy environment.

Exposure to using Agile and Scrum methodologies. Good communication skills, interpersonal skills with experience in building strong internal relationships.

Good Analytical, Problem-solving and Debugging skills.

Hands-on experience in Designing, Coding and release management. Desired Skills and Experience NET,C++,Golang,Java,JavaScript,Python,Quality Assurance,C#

About FileSpin.io

FileSpin’s mission is to bring excellence and joy to the enterprise. We are a fully remote team spread across the UK, Europe and India. We bootstrapped in a garage (true story) and have been profitable from day one.

We value innovation and uncompromising professional excellence.  Work at FileSpin is challenging, fun and highly rewarding. Come and be part of a unique company that is doing big things without the bloat.

About the Job

Location: Remote

We’re looking for a Junior and Senior Platform Engineer to join us and be on our ambitious growth journey. In this role, you’ll help build FileSpin into the most innovative AI-Enabled Digital Asset Management platform in the world. You'll have ample opportunities to work in areas solving awesome technical challenges and learning along the way.

Our roadmap focuses on creating an amazing API and UI, scaling our cloud infrastructure to deal with an order of magnitude higher media processing volume, implementing ML-pipelines and tuning the stack for high-performance.

Qualifications & Responsibilities

• Proficient in Troubleshooting and Infrastructure management
• Strong skills in Software Development and Programming
• Experience with Databases
• Excellent analytical and problem-solving skills
• Ability to work independently and remotely
• Bachelor's degree in Computer Science, Information Technology, or related field preferred

Essential skills

• Excellent Python Programming skills
• Good Experience with SQL
• Excellent Experience with at least one web frameworks such as Tornado, Flask, FastAPI
• Experience with Video encoding using ffmpeg, Image processing (GraphicsMagick, PIL)
• Good Experience with Git, CI/CD, DevOps tools
• Experience with React, TypeScript, HTML5/CSS3

Nice to have skills

• Experience in ML model training and deployments is a plus
• Web/Proxy servers (nginx/Apache/Traefik)
• SaaS stacks such as task queues, search engines, cache servers

The intangibles

• Culture that values your contribution and gives your autonomy
• Startup ethos, no useless meetings
• Continuous Learning Budget
• An entrepreneurial workplace, we value creativity and innovation

Interview Process

Qualifying test, introductory chat, technical round, HR discussion and job offer.

Job Description:

• Meeting with the development team to discuss user interface ideas and applications.
• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly responsive user interface components using React concepts.
• Writing application interface codes using JavaScript following React.js workflows.
• Understanding of React.js and its core principles.
• Familiar with newer specifications of ES6 and RESTful APIs.
• Debugging browser-based and performance testing software.
• Troubleshooting interface software and debugging application codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting application changes and developing updates.

Reporting Structure:

• This position reports to the Team Leader - Technology.

Job Specifications:

• Bachelor’s Degree in Computer Science, Information Technology, or a similar field.
• 3+ years of working with complex front-end development in HTML/CSS/JavaScript/Sass/Less, AJAX and JSON.
• 3+ years of working with React.js is a must.
• Knowledge of React tools including React.js, Webpack, Enzyme, Redux, Context API, and Flux performance testing frameworks including Mocha and Jest.
• Excellent communication and interpersonal skills.
• Strong problem solving, analytical, decision making and technical ability.

Professional development experience, working the Full stack on large scale B2B, SaaS products. • Expertise with learning new technologies and strong experience with our tech stack AngularJS, JavaScript, Node.js, Go, React.js and Postgres. • Bachelor’sin Computer Scienceorsolid knowledgeof CS fundamentals(OOP, designpatterns, algorithms, etc...) • Experience and adesire towork in a fast-paced environment. • We are a leading cloud-based open platform used by some of the most prestigious companies around • You will get to work with some of the most complex technologies on the market today • You will have an opportunity to work at all levels of the organization.

React JS & AWS

• Proficient working knowledge of React JS,Redux, ES6, Node JS, VSCode, ES Lint, HTML5, CSS3, Javascript, jQuery, Bootstrap 4
• Ability to learn and adapt on customer expectations
• Passion for user experience and user - centric development
• Strong communication skills that include leading design - related conversations, ability to build and nurture good relationships and foster an environment for collaboration
• Self - starter and passionate learner
• Creative problem - solver with a strong eye for detail
• Experience with version and source control, preferably Git Lab
• Should have knowledge on micro services.
• Overall experience between 4 yrs to 8 yrs.