ServiceNow Integration Developer

About Buildesk

Buildesk is transforming real estate with cutting-edge Sales & Payment Management solutions.

Our integrated ERP and CRM platform empowers developers and brokers to boost efficiency and results. We're an innovative, collaborative team, rapidly growing with a global presence, offering significant growth opportunities.

Responsibilities:

• Handle inbound/outbound calls to assist customers.
• Provide information and resolve queries effectively.
• Maintain accurate customer records.

Requirements:

• Minimum 1 year of tele calling experience.
• Strong English communication skills.
• Confident, proactive, and a team player.

SailPoint Engineer

Job Description

Essential Functions

·      Build, design, develop, test and deploy software releases using automation tools and scripts.

·      End to End SDLA activities.

·      Designs solutions that integrate with the current IAM platform including provisioning, de-provisioning, and integration of applications for authentication and authorization.

·      Prepares accurate and detailed requirement specifications documents, including workflows, processes, requirements, and gap analysis.

·      On-board applications into the SailPoint IIQ platform and integrate with provisioning plans.

·      Coordinate with change management to test, validate, evaluate new applications and functions to ensure information adheres to requirements and business needs.

·      Work with InfoSec and Technology infrastructure teams to implement development and deploy pipelines.

·      Modify and enhance deployment frameworks as needed for new functionalities

·      Understands overall SailPoint product architecture and functions to support stakeholder discussions

·      Document operational runbooks and coordinate with Dev teams to review the functional and deployment checklists

·      Runs and understands the process to deploy java and SQL scripts for Application deployments and review/enhance processes

·      Proactively identifies process improvements and works with Dev teams to implement changes

·      Fully understand source control tools and provides support for advanced administration tasks

·      Able to install and configure operations environment tools in IT stack (Azure DevOps, JIRA, Confluence, Logging and Monitoring tools) and basic administration

·      Assist IAM Operations, Development and integrated application teams with Disaster Recovery tasks during DR tests.

·      Develop business relationships and integrate activities with other IT departments to ensure successful implementation and support project efforts

·      Engage is system administration to perform SailPoint system health checks and proactively work to reviving and restoring system health

·      Engage in defect management activities such as troubleshooting, root cause analysis, and produce related documentation

·      Assist development teams in implementing application changes and related code/release management

·      Maintain good relationships with customers and IT colleagues to meet customer service levels

·      Document status updates and maintain recurring report management cadence

·      Engage in training team members to maximize efficiency and identify methods to optimize daily work output

·      Problem-solve and think laterally as part of a team to meet the needs of the program

·      Required to perform duties outside of normal work hours based on business needs

·      Able to collaborate with teams across borders and streamline operational processes

Knowledge and Skills

·      Bachelor's Degree or equivalent combination of education and experience

·      Typically, 3-5 years of directly related experience.

·      3-5 years of directly related experience including working with enterprise IDM Products, commercial IAM products for a sizeable enterprise (preferably 5,000+ employees/Identities), user provisioning, and developing solutions for Identity Management, Single-Sign & Reduced Sign On, and Web Access Management

·      4+ years of operational experience with ongoing maintenance of company operating systems such as Email Administration (Exchange), Identity and Access Management (IAM) solutions, and Identity and User Account Management platforms

·      3+ years of experience using Java, JavaScript, XML, DSML.

·      5+ years of experience in SailPoint IdentityIQ and FAM solutions.

·      Experience with Databases (Oracle, Sybase, MSSQL, MySQL)

·      Experience with SailPoint IdentityIQ v7.x,8.x

·      Experience in identity management provisioning processes (lifecycle management processes, access request and access reviews)

·      Experience in testing processes (e.g., performance testing, System Integration, automated testing, test scripts, test cases and test plans)\.

·      Conducting code reviews.

·      Conducted ITIL standards activities for incidents, changes and enhancements.

·      Experience in deploying and maintaining software applications- Azure, Windows AD.

·      Familiar with cloud computing platforms and models is a plus.

·      Experience with directory management such LDAP/Active Directory solution

·      Experience with virtual directory solutions

·      Experience supporting SailPoint IIQ including monitoring tasks, initiating certifications, and executing reports.

·      Previous experience with Linux, Tomcat, ServiceNow, SQL Server etc.

·      Experience building custom connectors on the backend. (SailPoint/Java)

·      Experience managing Incidents, Service Request and Changes within defined SLAs.

·      SailPoint Implementation Experience

·      Experience in SailPoint LCM and PE Modules

·      Experience in Access Governance and Compliance

·      Knowledge of Role Engineering and SODs

·      Custom modules Development experience

Roles and Responsibilities : 

1. Minimum 2.5 years of experience as a Python Developer.
2. Minimum 2.5 years of experience in any framework like Django/Flask/Fast API
3. Minimum 2.5 years of experience in SQL/ Postgress
4. Minimum 2.5 years of experience in Git/Gitlab/Bit-Bucket
5. Minimum 2+ years of experience in deployment (CICD with Jenkins)
6. Minimum 2.5 years of experience in any cloud like AWS/GCP/Azure

Responsibilities

• Plan, develop and implement large-scale projects from conception to completion.
• Interface with clients and gather business requirements and objectives.
• Translate clients’ business requirements and objectives into technical applications and solutions.
• Understand and evaluate complex data models.
• Design, develop and implement new integration.
• Execute system development and maintenance activities.
• Develop solutions to improvise performance and scalability of systems.
• Mentor junior and mid-level engineers.

Minimum Requirements

• 3-5 years of relevant experience, working in Java related technologies.
• A Good Engineering or Masters degree from a reputed university
• Should have strong technical skills with a good grasp of OO concepts and design patterns

• Good knowledge of SQL database ( MySQL, Oracle, etc )
• Good understanding of frameworks like Spring, Hibernate, etc.
• Good understanding of spring boot and microservices.
• Exposure to AWS services - S3, SQS, Lambda, DynamoDB, API Gateway, etc.

Good to have

• Knowledge of No-SQL DBs like mongo, dynamoDB, etc.
• Knowledge of message brokers/queuing services like SQL, rabbitMQ, Kafka, etc.

• Java / J2ee Development environments
• Eclipse or similar tooling
• Very Strong Web front end development including JavaScript, Angular, React, etc.
• Develop REST based microservices using Spring, SpringBoot, SpringCloud, SpringListener, SpringMVC, JavaScript, HTML, XML, JUNITS Cloud, container image development and container orchestration

Skills Required:

• Angular, Spring Springboot, SQL Server

Experience Preferred:

• Looking for a full stack developer with Strong Front end experience, Spring Springboot, SQL Server, GCP

• Applying scientific and engineering principles in R&D, market research, recipe optimization, regulatory, production technology (pilot & plant), packaging and processing
• Conducting shelf life studies on new products, flavour, texture and color measurement, rheological and physiochemical property evaluation, nutritional composition analyses and microbiological safety
• Being responsible for food sensory evaluations for new/ existing product items and regulatory approvals
• Developing and creating specification sheets for all new products, label reviews and health claims
• Evaluating and recommending alternate ingredients used in existing products
• Being responsible for setting up lab setup & large commercial production process facility for various food products
• QA/QC check of all finished products post dispatch and pre inward at 3rd party manufacturer – will involve extensive travelling

Desired Candidate Profile

• M.Sc. In Food Technology or B.Tech in Food Technology with atleast 5 yrs of experience in R&D and developing various food products in categories – malted drinks, pasta, sauces, instant noodles, flours experience an added advantage
• Experience in scaling up from R&D scale to large commercial production facility
• Ability to identify issues in the existing system and processes and coming up with innovative solutions
• Curiosity with heavy focus on details
• Ability to understand customer concerns with high empathy, and get to resolution with a win-win situation for both the customer and the company
• Ability to build long term relationships with potential customers
• Entrepreneurial ownership    

• Develop test plans alongside product designers and product engineers.
• Drive improvements to test framework architecture and test coverage.
• Drive adoption of best practices in code health, testing, testability, and maintainability (clean code, test pyramid).
• Track test gaps, quality, and productivity metrics. Work with other engineering teams to improve gaps from this data.
• Recommend improvements into overall best practices, design, testability and quality, and productivity.

Requirements

• 8+ years' experience of working in the Quality Engineering field
• 3+ Years of experience with UI & API test automation tools, (Selenium and etc.)
• 4+ years of experience in leading a team
• Proficient in TypeScript, Go, or a related programming language
• Experience with Continuous Integration systems (e.g., GitLab)
• Experience with AWS, Docker, and Kubernetes

About You

• A+ character. We are team-first here at the company.
• A hard-working mentality. It’s early and there is still a lot to build.
• An excellent communicator.
• A fun attitude. Life’s too short. We can have fun while we work hard on cool things.
• Smarts. We need people that are smart enough to make decisions on their own and also smart enough to know when they need input from others.

Perks & Benefits

• Competitive salary and benefits
• Group Medical insurance
• Life and long-term disability insurance
• Collaborative workspace
• The opportunity to join the fastest growing start-up alongside a team of motivated and driven individuals

• Looking for 1+ years of experience working in product companies, especially video interviewing.
• Very good communication, Preferably a female, in Bangalore.
• Someone who is proactive and comfortable to give presentations, demo, meet clients when needed.
• Someone who is good with technology.
• Someone who has experience in recruitng & staffing industry. any recruitmnt product sales.

Skills:

• Proficiency with JavaScript and HTML5
• Minimum 2+ years of hands-on experience with AngularJS and Angular Frameworks
• Experience with Java, JSON, Spring Boot and Hibernate 
• Experience with MYSQL databases
• Familiarity with Linux environments
• Experience with GIT 
• Hands on experience with AWS S3 is preferred
• Experience with web servers & application servers such as Apache and Nginx is good to have.

Responsibilities: 

• Design and develop client-side and server-side architecture
• Develop and manage well-functioning database
• Implementation of approved user interface
• Design and construction of REST APIs
• Server management and deployment for the relevant environment