Business Development Executive

We're hiring a Cloud Architect (Contract) to work with our Equity Partners who builds profitable growth by acquiring and operating enterprise software companies. Refining a proprietary operating model across 40+ acquisitions and two decades of hands-on experience, now supercharged by our patented agentic AI platform . In this role, you'll take full architectural control of our CI/CD, observability, and event streaming infrastructure, build the standards every new acquisition plugs into, and use AI-assisted automation to keep 20+ products reliable without proportionally scaling headcount.

Job title: Cloud/Platform Architect (SRE)

Type: Global Remote | Contract

What You Bring

• 8–12 years in platform engineering, DevOps, or SRE, with growing ownership over time
• Deep Terraform experience across multi-account, multi-env setups
• Real production experience with event streaming at scale
• Hands-on Grafana, Prometheus, Loki, and strong AWS depth (ECS, EKS, IAM, VPC, RDS)
• SRE fundamentals: SLOs, error budgets, on-call design, post-mortems
• Bonus: acquisition or greenfield platform-building experience

Roles and Responsibilities

• Own everything outside core AWS infra: CI/CD, observability, event streaming, deployment, incidents
• Define the standards every future acquisition will plug into
• Keep 20+ enterprise products running at serious scale (millions–billions of requests)
• Build self-service tooling so product teams never wait on you
• Use AI/automation to kill toil — not to replace engineering judgement

Ready to build the platform that scales an entire portfolio? — let's connect.

Qualifications & Skills Required:

• Strong technical skills and comfort in leading technical discussions.
• Sales aptitude with a keen interest in interacting with customers.
• Proactive approach with a strong customer focus and problem-solving skills.
• Ability to quickly learn and adapt to new products and technologies.
• Excellent interpersonal and teamwork abilities.
• Knowledge of the PLC/Controller BMS industry preferred, though experience in HVAC is also acceptable.
• Familiarity with commercial terms and conditions and their application in sales processes.
• Proficiency in MS Office tools including Word, Excel, PowerPoint, and Project.

Preferred Qualifications and Experience:

• Engineering Degree (Electrical, Electronics, Mechanical)
• Strong communication and presentation skills.
• Familiarity with basic PLC and DDC design and software applications.
• Experience: 3-5 years of relevant in BMS or HVAC/ELV industry

About Us:

We are a technology-driven financial services firm specializing in providing high-performance trading platforms and broking

solutions. Our products serve top brokers and trading institutions across the capital markets. With innovation at our core,

we build scalable and secure systems that keep the financial markets running smoothly. For more details, pls visit:

https://tradelab.in/

Role Summary:

We are seeking experienced Application Support Engineers to join our client-facing support team. The ideal candidate will

be the first point of contact for client issues, ensuring timely resolution, clear communication, and high customer satisfaction

in a fast-paced trading environment.

Key Responsibilities:

• Act as the primary contact for clients reporting issues related to trading applications and platforms.

• Log, track, and monitor issues using internal tools and ensure resolution within defined TAT (Turnaround Time).

• Liaise with development, QA, infrastructure, and other internal teams to drive issue resolution.

• Provide clear and timely updates to clients and stakeholders regarding issue status and resolution.

• Maintain comprehensive logs of incidents, escalations, and fixes for future reference and audits.

• Offer appropriate and effective resolutions for client queries on functionality, performance, and usage.

• Communicate proactively with clients about upcoming product features, enhancements, or changes.

• Build and maintain strong relationships with clients through regular, value-added interactions.

• Collaborate in conducting UAT, release validations, and production deployment verifications.

• Assist in root cause analysis and post-incident reviews to prevent recurrences.

Required Skills & Qualifications:

• Bachelor's degree in Computer Science, IT, or related field.

• 2+ years in Application/Technical Support, preferably in the broking/trading domain.

• Sound understanding of capital markets – Equity, F&O, Currency, Commodities.

• Strong technical troubleshooting skills – Linux/Unix, SQL, log analysis.

• Familiarity with trading systems, RMS, OMS, APIs (REST/FIX), and order lifecycle.

• Excellent communication and interpersonal skills for effective client interaction.

• Ability to work under pressure during trading hours and manage multiple priorities.

• Customer-centric mindset with a focus on relationship building and problem-solving.

Nice to Have:

• Exposure to broking platforms like NOW, NEST, ODIN, or custom-built trading tools.

• Experience interacting with exchanges (NSE, BSE, MCX) or clearing corporations.• Knowledge of scripting (Shell/Python) and basic networking is a plus.

• Familiarity with cloud environments (AWS/Azure) and monitoring tools.

Why Join Us?

• Be part of a team supporting mission-critical systems in real-time.

• Work in a high-energy, tech-driven environment.

• Opportunities to grow into domain/tech leadership roles.

• Competitive salary and benefits, health coverage, and employee wellness programs.

About Us

Design is at the heart of everything we do. We are ambitious to build a great global brand and we also take a lot of pride in having built a world-class product and continue to do so in a cutting edge field like Natural Language Understanding. Across both, design has played a crucial role so far and it will continue to be one of the most important hires for interface. Hence you will be working directly with the CEO.

Today, interface provides an out-of-the-box AI Assistant that acts as a “Personal Bank Teller” to help customers 24x7 through every step of the journey from a prospect to a customer. It is used by several financial institutions (FIs) across 5 countries spanning millions of conversations. Our customers have already witnessed over $50M+ ROI in just under 12 months.

Our vision is to put an AI-powered Personal Banking Assistant in everyone's pocket that not only helps with day-to-day banking needs but also helps with financial education to help each individual achieve financial wellness.

As a Lead Product Designer you will be in charge of :

1. Platform - Our platform is a suite of tools that makes the underlying core technology usable for FIs and there are certain parts that will also be used by the customers of the FIs. So you have an opportunity to design for both B2B and B2C.
2. Branding - All design aspects of creating, evolving and maintaining the brand
3. Conversation Design Principles - You will create and own the Conversation Design Principles, which will be used by the rest of the teams to design how our AI Assistant will converse.

You can be a great fit if you are :

1. Extremely self-motivated
2. Ability to learn quickly
3. Growth mindset (read this if you don't know what it means - https://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322">link)
4. Emotional Maturity (read this if you don't know what it means - https://medium.com/@krisgage/15-signs-of-emotional-maturity-38b1a2ab9766">link)
5. Passionate about the possibilities at the intersection of AI + Banking
6. Worked in a startup of 5 to 30 employees
7. Think like an engineer, empathize like an end-user
8. 4+ years of experience in SaaS Product Design
9. Experience in owning Product and Branding as a Full Stack Designer
10. Experience in owning Conversation Design Principles previously is a plus otherwise you are a native English speaker who has an eye for UX with words and worry the UI/UX as we know today will not exist soon :)

At interface, just like many other companies, we have made mistakes as we grow. But we have learnt from it and have gotten better. And we thank all of our employees who provided genuine feedback on the forums like Glassdoor. For others, it has become a punching bag of sorts specifically former employees who have had short tenures with us. If this bothers you, we understand. But people who typically work in startups understand this happens. 

We recommend you reach out to any of our employees who have stayed with us over an extended period if you would like to get an unbiased view if necessary.

Responsibilities

Designing a user interface (UI)

·      Create responsive, logical, and visually appealing user interfaces for web and mobile applications.

·      Work together with cross-functional teams to guarantee uniform and unified UI designs throughout the product.

·      For the purpose of efficiently communicating design thoughts and ideas, create wireframes, mock-ups, and prototypes.

Designing for User Experience (UX)

·      To better understand user needs, preferences, and behaviours, conduct user research.

·      To guide design choices, create user personas, user journeys, and empathy maps.

·      To improve the product's overall usability and user experience, iterate and improve user flows.

Interaction Design

·      Define and implement interactive elements and animations to enhance user engagement and delight.

·      Work closely with development teams to ensure seamless integration of design elements and interactions into the product.

Usability Testing

·      Conduct usability testing and gather feedback from users to identify areas for improvement.

·      Analyze user feedback and iterate designs based on insights obtained from testing.

·      Design Guidelines and Documentation:

·      Create and maintain design guidelines and documentation to ensure design consistency and scalability across the product.

Cross-Functional Collaboration:

·      Collaborate with product managers, developers, and other stakeholders to align design goals with product objectives and technical feasibility.

·      Participate in brainstorming sessions and provide creative input to product development discussions.

Qualifications

·      Bachelor's degree in Design, Human-Computer Interaction, or related field.

·      2-3 years of professional experience in UI/UX design for digital products.

·      Proficient in design tools such as Adobe XD, Sketch, Figma, or similar.

·      Strong understanding of design principles, user-centered design, and design thinking.

·      Knowledge of HTML, CSS, and JavaScript is a plus.

·      Excellent communication and collaboration skills.

·      Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.

Job description:

• We are looking for a young and dynamic QA Intern to join our QA team and help plan testing efforts, execute test scripts, and help with installation testing, software, and web testing.

Your Roles and Responsibilities:

• Basic troubleshooting and analytical skills
• Good verbal and written communication skills (Documentation Skills)
• Attention to detail is important
• Must be proficient with computers
• Basic knowledge of software is required
• The ability to test software and question features or behavior is desirable.

You should have:

• BTech/B.E or relevant degree in Computer Science