Java
NodeJS (Node.js)
Python
Amazon Web Services (AWS)Prime Responsibilities
- Own the product development from scratch
- Architect scalable, distributed and large-scale web and mobile solutions from scratch
- Code for fresh development and to troubleshoot and resolve issues
- Writing reusable, testable, and efficient code
- Creating database schemas that represent and support business processes
- Design and implementation of low-latency, high-availability, and performant applications
- Manage a team of Developers and Interns
- Boost productivity of team by guiding junior employees and setting the right path for the team
Requirements
- Excellent analytical skills and understanding of computing fundamentals
- At least 5 years of work experience as a Software Developer
- Strong knowledge either of NodeJS or Python
- Experience working with AWS Serverless Technologies(Lambda, ApiGateway, Cognito, DynamoDB)
- Experience with SQL and NoSQL databases
- Experience with CI/CD and automation methodologies
- .Experience and knowledge of open source tools & frameworks, broader cutting-edge technologies around server-side development
Shubham Vishwakarma
Full Stack Developer - Averlon
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Amazon Web Services (AWS)Strong proficiency in at least one major cloud platform - Azure, GCP(Primary) or AWS. Azure + GCP (Secondary) preferred. Having proficiency in all 3 is a significant plus.
· Design, develop, and maintain cloud-based applications and infrastructure across various cloud platforms.
· Select and configure appropriate cloud services based on specific project requirements and constraints.
· Implement infrastructure automation with tools like Terraform and Ansible.
· Write clean, efficient, and well-documented code using various programming languages. (Python (Required), Knowledge of Java, C#, JavaScript is a plus).
· Implement RESTful APIs and microservices architectures.
· Utilize DevOps practices for continuous integration and continuous delivery (CI/CD).
· Design, configure, and manage scalable and secure cloud infrastructure for MLOps.
· Monitor and optimize cloud resources for performance and cost efficiency.
· Implement security best practices throughout the development lifecycle.
· Collaborate with developers, operations, and security teams to ensure seamless integration and successful deployments.
· Stay up-to-date on the latest cloud technologies, MLOps tools and trends
· Strong analytical and problem-solving skills.
Job Description: Customer Success Manager- APAC
Role Details
Position: Customer Success Manger
Location: Bangalore
Shift timings : 10am- 7pm IST
About SCRUT Automation
Scrut Automation is an information security and compliance monitoring platform, aimed at helping small and medium cloud-native enterprises develop and maintain a robust security posture, and comply with various infosec standards such as SOC 2, ISO 27001, GDPR, and the like with ease. With the help of the Scrut platform, customers reduce their manual effort for security and compliance tasks by 70%, and build real-time visibility of their security posture.
Founded by IIT/ISB/McKinsey alumni, the founding team has over 15 years of combined Infosec experience. Scrut is built out of India for the world, with customers across India, APAC, North America, Europe and the Middle East. Scrut is backed by Lightspeed Ventures, MassMutual Ventures and Endiya Partners, along with prominent angels from the global SaaS community.
Overview of the Job Profile
Business/ Customer Success Analyst will play a key role in driving Customer Success by nurturing customers in our rapidly growing business. The mission of Scrut Automation's Customer Success team is to transform our customer's compliance journey.
Responsibilities
● Own Customer Life Cycle & Account Management – from Sales Handover, Oversee & Ensure smooth on-boarding, Consistent Engagement with(MBRs and QBRs) building a Relationship of Trust & Transparency.
● Onboard customers with Integration support and drive adoption of the product.
● Represent the voice of the customer and influence the product development roadmap.
● Empathise with every aspect of the customer experience, putting customer's needs first.
● Rely heavily on data and analytics to identify customers at risk and engage proactively to mitigate churn risk.
● Track programs to move towards Perfect 10 (10 on a scale of 10 in customer satisfaction) and to establish new capability.
● Become a product expert on Scrut Automation and how our platform can be used to improve security posture through our standard offerings (SOC2, ISO27001, PCI DSS, HIPAA, CCPA and GDPR).
Requirements
● Bachelor's degree in Business, Operations Management or a related field.
● Have 2-5 years of experience in Customer Success or Account Management at a SaaS company.
● Have experience in the cybersecurity or compliance industry.
● Have clear and thoughtful communication skills, with a strong critical thinking ability.
● Problem-solving ability and customer-centric outlook.
● Be comfortable with talking through technical concepts with a technical audience.
● Have a keen ability to multitask.
● Have an outstanding work ethic and know when/how to ask for help when you need it.
Why should this job excite you?
● Opportunity to make an early impact on one of the most promising, high-growth SaaS startups in India.
● A high-performing action-oriented team.
● Immense exposure to the founders and the leadership.
● Opportunity to shape the future of B2B SaaS Customer Success with YOUR innovative ideas.
● The competitive compensation package, benefits, and employee-friendly work culture.
Note: Due to a high volume of applications, only the shortlisted candidates will be contacted by the HR team. We appreciate your interest and effort.
As a customer success manager, your goal will be to provide outstanding customer service to
our clients by developing effective customer service procedures, implementing customer loyalty
programs, and Improve customer experience and customer satisfaction (Customer Love
metrics)
Responsibilities
● Be the single point of contact for all your customers from the time they sign the contract.
● Establish a trusted relationship with them and help them succeed with QDC through
product adoption and delivering the value promised.
● Understand the customer’s goals, org structure, key challenges, and define their
success.
● Work with sales and onboarding team to plan and execute a seamless customer on-
boarding process, ensuring a smooth ‘go live’.
● Identify customer insights and pain points and help shape the product roadmap by
providing active feedback to the product team.
● Proactively identifying and prioritizing resources and effort according to perceived risk,
potential growth, strategic value and renewal timeframe, making sure subscriptions are
renewed timely.
● Monitor at-risk customer behaviour and carry out activities to retain them.
● Own churn and expansion for all your accounts.
● Identify opportunities for portfolio growth and contact customers for upsells.
● Work towards turning customers into advocates of QDC.
● Collaborate with the Marketing team to build customer case studies, testimonials, and
referrals.
What are we looking for?
Attitude
● Empathy
● Positive Attitude
● Organized
● Process Driven
● Coachable
● Patience
● Metrics Driven
Skills
● Ability to explain in uncomplicated/ simple language
● Attentive and Listening Skills
● Effective Negotiator
● Creative Problem Solver
● Comfortable with huge data and analytics
What an ideal candidate looks like
● At least 2+ years of work experience in a customer-facing role such as Customer
Success, Account Management and Sales, etc.
● Ability to understand a software product and its nuances very well.
● Excellent written and verbal business communication skills.
● Strong problem-solving skills, technical and analytical aptitude with the ability to quickly
learn and adopt technical products.
● Ready to work during US hours - in future
What you can expect in the next 12 months
Within 1 month -
You should have acquired a good knowledge of the laundry
domain, QDC product and process that we follow.
- You should have spent a day at the laundry store to get live
hands-on experience.
- Have a one-one chat with every member of the Quick Dry
Cleaning team so you get to know everyone well and understand
each other.
- Start owning the renewal process with the help of peers.
Within 3 months
- You should be able to manage the portfolio assigned with some
dependencies on your peers.
- Should start working towards the identification of possible
opportunities in terms of expansion of the accounts.
- Participate in conversations regarding process refining.
- Should be able to independently handle complex sets of queries
related to the product.
- Track and hit key implementation milestones.
Within 6 months
- You should be able to independently manage the portfolio
assigned.
- Should be able to define the expansion targets for your portfolios.
- Should be able to add value to the overall process alignment
owning some initiatives.
- Provide feedback to Marketing, Sales, Support, Success and
Engineering teams to further improve product.
Within 12 months
- Participate in interviewing and hiring, as a way to influence team
growth and show QDC values and drive our culture.
- Deliver and present metrics related to success and show
improvements.
.NET
HTML/CSS
JavascriptAggressive problem diagnosis and creative problem solving skills
2+ years of relevant technical experience
.Net, C#, Web APIs, javascript, html, css and angular 2+
Excellent design, coding, debugging and testing skills
Strong knowledge of OOPS concept and da structures
Unit testing (xunit / Nunit / Karma / Jasmine / Jest)
Proven experience with Git
Product experience on cloud based atmosphere would be a plus
Roles and Responsibilities
Translate application story boards and use cases in to functional applications
Participate in the full life cycle development process from design, development / code, test, release and maintenance
Work closely wiht technical leads to deliver the platform as per the schedule
Analyse and improve the performance, scalability, stability and security of the product
Identify bottlenecks and bugs, devise solutions to the problems
Assure design and code quality are maintained
Help customers and work with support team as needed
React.jsJavascript
Redux/FluxDesired Skills: React.js, JavaScript, Redux, RESTful APIs, TypeScript
Job Summary:
- Thorough understanding of React.js and its core principles
- Experience with popular React.js workflows (such as Flux or Redux)
- Familiarity with newer specifications of EcmaScript
- Experience with data structure libraries (e.g., Immutable.js)
- Knowledge of isomorphic React is a plus
- Familiarity with RESTful APIs
- Knowledge of modern authorization mechanisms, such as JWT Web Token
- Familiarity with modern front-end build pipelines and tools
- Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
- Ability to understand business requirements and translate them into technical requirements
- A knack for benchmarking and optimization
- Familiarity with code versioning tools (such as Git, SVN, and Mercurial)
- Familiarity with any ReactJS testing framework is plus
- 6+ years of experience as a Scrum Master
- Must have experience leading a team of around 15-20 team members in an Agile environment.
- Experience working in multi-geo or offshore environment
- JIRA experience
- Excellent verbal, written and presentation skills
- Proven success in delivering projects within budget and specified timeframes, while ensuring customer satisfaction
- Proven problem solving skills from problem assessment to solution selection
- Ability to identify alternatives and make contingency plans
- Capacity to embrace change and quickly adapt to new situations, changes in direction, and altering priorities
- Proven ability to thrive in a fast paced, dynamic environment
- Ability to handle multiple projects and assignments
- Ability to demonstrate critical thinking, providing options and recommendations relating to resolving issues, mitigating risks, and resolving escalated items.
- CSM (Certified) or PMP (Certified) Good to have
Recently the company raised $3.1 million in a Pre-Series A round of funding led by Fireside Ventures.
Founded by well experienced healthcare professionals and engineers this one of a kind startup is disrupting the healthcare space by offering hassle free personalised digital therapeutic solutions.
As a Content Marketing Head, you will be responsible for creating and executing content marketing strategies including blog and website content, social media content, marketing collaterals, etc.
What you will do:
- Focussing on Core B2C with some additional support for Medico marketing and Enterprise channels
- Developing editorial calendar, collaborating with internal content and design teams, external agencies
- Coming up with flawless, creative content which creates desire and inspires action
Desired Candidate Profile
What you need to have:- At least 5-6 years of experience in content marketing with 2-3 years of managerial experience
- Experience in B2C healthcare industry a plus
- Excellent language and editing skills
- Attention to detail is a must
- Comfort with receiving feedback and learning on the job
- Knowledge in data and content metrics
- Ability to report
Android DevelopmentJava
Kotlin6-8 years of experience
1. Handson exp in Kotlin and Android studio
2. Good understanding of Core Java
3. Experience in JSON parsing
4. Experience in REST API
5. Experience in Junit test cases
6. Well versed in Latest Android API version.
7. Experience in publishing apps to the App Store.
8. Social Networking site integration
9. Code version tool – Git and JIRA
10. Architecture understanding - MVVM, MVP
11. Strong analytical and debugging skills/ Unit test coverage
12. Ability to do design and high level architecture
- Deploying, managing, and operating scalable, highly available, and fault-tolerant systems on AWS.
- Implementing and controlling the flow of data to and from AWS.
- Selecting the appropriate AWS service based on compute, data, or security requirements.
- Identifying appropriate use of AWS operational best practices.
- Estimating AWS usage costs and identifying operational cost control mechanisms.
- Managing & troubleshooting on Linux Based Platforms.
- Ensuring efficient functioning of data storage and processing functions in accordance with company security policies and best practices in cloud security.
- Identifying, analyzing, and resolving infrastructure vulnerabilities and application deployment issues.
- Regularly reviewing existing systems and making recommendations for improvements
Essential Criteria:
- Two or more years of hands-on experience operating AWS-based applications.
- Experience provisioning, operating and maintaining systems running on AWS.
- Strong troubleshooting skills like Jboss, Tomcat on Linux Platforms.
- Explicit knowledge of Computing, Storage, Networking, and Security technologies in the Amazon AWS hosting environment.
- Experience in setting up Cloud Monitoring using CloudWatch or any other tool.
- Knowledge of Load Balancers, Firewalls, and network switching components.
- Ability to identify and gather requirements to define a solution to be built and operated on AWS.
- Capabilities to provide AWS operations and deployment guidance and best practices throughout the lifecycle of a project.
- Efficient management of the Company’s IT Assets and Infrastructure.
- Strong knowledge of Linux, shell scripts, Apache, Mysql, Development Operations, Configuration management, monitoring, and TCP/IP protocols.
- Highly self-motivated and hard-working with excellent communication skills. Excellent English verbal and written proficiency is essential.
- Understanding of the basics of scalable SaaS systems /Cloud fundamentals.
- Understanding of security best practices.
- Ability to work with very little supervision and to work well in a team environment.
Javascript
Angular (2+)- 3 to 5 years of experience in UI Development and hands on experience on Angular2 or Angular 2+, Node etc.
- Exposure to cross browser compatibility issues, SCSS as the CSS macro-processor, sprites etc.
- Experience with Jira, SVN, Git will be added advantage
- Passionate and eager to learn new technologies
- Intimately knowledgeable about all things web and mobile
- Demo able portfolio on website or GitHub will be given preference
- Must have knowledge on Java script, jQuery, ECMAScript
- Strong proficiency in JavaScript (ES6) or TypeScript
- Familiarities with modern JavaScript tools, like npm and webpack
- Excellent technical design, problem solving and debugging skills.
- Experience building JavaScript/CSS Frameworks or shared component libraries used in large scale production websites.
- Understands frontend software design patterns (e.g. asynchronicity, data binding, modules, objects, promises).
- Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations.
- Working with MVVM, MVP, MVC patterns
Requirements
- Convert design to Angular 5 components
- Use SCSS as the CSS macroprocessor
- Integrate the Angular services with APIs from the backend team
- Implement UI development best practices to write optimized and non-buggy code
- Work in Agile environment with sprint releases ranging from 2 to 4 weeks
- Feasibility study of requirement and suggest multiple approaches for a problem after sufficient RnD
- Keep abreast with trending recent UI tools, technologies, plugins and software in the industry
- “Roll-up your sleeves” attitude to get things done
- Test your screens using a tool for all browsers and resolution compatibility
- Handle and track tasks assigned using Agile methodology
- Strong commitment towards quality and schedule.
- Cross team coordination
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon