Business Development Executive

Skills

Mandatory:

TrendMicro, McAfee epo and Crowd strike Platforms.

Good understanding of Active directory and ldap authentication.

Antivirus policy management.

HIPS

TPM

Data loss prevention

Host based firewall

EDR

Job Description

- Ability to administer large scale enterprise customers with minimum 5000+

nodes.

- Strong experience on windows and Linux platforms

- Plan, implement antivirus solutions

- Troubleshooting antivirus products

- Proven track in resolving complex security issues involving endpoints and

servers.

- Capability of EDR / XDR event analysis

- Create process and technical improvements for the customer environments.

- Optimizing performance of antivirus products

- Meeting compliance standards

- Understanding APT’s and planning proactive updates/upgrades.

- Manage teams and scheduling roster’s to meet business needs.

- Support customers on 24x7 environment

- Adhering to ITIL process and incident management.

- Collaborate with customers for the change management process.

- Liaise with internal management for AV deployments and KT.

- Assist peers in resolving ongoing tickets.

- Service now / any ITIL based ticketing tool expertise.

- Maintain service level agreements

- Own tickets from start to finish

- Ability to work independently and work as team member

- Establish good customer relationships.

Certifications : Crowdstrike, TrendMicro, McAfee EPO, Microsoft.

We are looking for skilled Vue.JS Developers to join our dynamic team. The Vue.JS Developer will be responsible for developing and implementing user interface components using Vue.js concepts and workflows. The ideal candidate will have experience in developing scalable web applications using Vue.JS and will be able to provide technical expertise to the team.

Responsibilities :

- Develop user interface components using Vue.js

- Build reusable components and front-end libraries

- Optimize application for speed and scalability

- Collaborate with team members and stakeholders to implement new features

- Troubleshoot and debug complex issues

Requirements :

- Bachelor's degree in computer science or related field

- 2+ years of experience in Vue.js development

- Proficient in HTML, CSS, and JavaScript

- Strong understanding of Vue.js concepts

- Experience with Vuex, Vue Router, and RESTful API's

- Excellent problem-solving skills and attention to detail

- Ability to work collaboratively in a team environment

If you are a motivated Vue.js Developer with a passion for front-end development and a desire to learn and grow, we encourage you to apply.

At Verto, we’re passionate about helping businesses in Africa reach the world. What first started life as a FX solution for trading Nigerian Naira has now become a market-leading platform, changing the way thousands of businesses transfer money in and out of Africa.

We believe that where you do business shouldn’t determine how successful you are, or your ability to scale. Millions of companies a day have to juggle long settlement periods, high transaction fees and issues accessing liquidity in order to trade with African businesses. We’re on a mission to change this by creating equal access to easy payment and liquidity solutions that are already a given in developed markets.

We’re not alone in realising the opportunity and need to solve for emerging markets. We’re backed by world-class investors including Y-Combinator, Quona and MEVP, power payments for some of the most disruptive start-ups in the world and have a list of accolades from leading publications including being voted ‘Fintech Start Up of the Year’ at Fintech Awards London 2022.

Each year we process billions of dollars of payments and provide companies with solutions which help them to save money, automate processes and grow, but we’re only just getting started.

We are looking for a strong Full Stack Developer to join our team. This person will be involved in active development assignments. You are expected to have between 2 and 6 years of professional experience in any object-oriented languages and have executed considerable work in nodeJS along with any of the modern web application building libraries such as Angular along with at least a working knowledge of developing scalable distributed cloud applications on AWS or any other cloud.

We’re looking for someone who is not only a good full-stack developer but also aware of modern trends in distributed software application development. You’re smart enough to work at top companies, but you’re picky about finding the right role (this is more than just a job, right?). You’re experienced, but you also like to learn new things. And you want to work with smart people and have fun building something great.

In this role you will:

• Design RESTful APIs
• Work with other team members to develop and test highly scalable web applications and services as part of a suite of products in the Data governance domain working with petabyte-scale data
• Design and create services and system architecture for your projects, and contribute and provide feedback to other team members
• Use AWS to set up geographically agnostic systems in the cloud.
• Exercise your strong skills & working knowledge of MySQL and relational databases
• Prototype and develop new ideas and participate in all parts of the lifecycle from research to release
• Work within a small team owning deliverables for our web APIs and front end.
• Use development tools such as AWS Codebuild, git, npm, Visual Studio Code, Serverless framework, Swagger Specs, Angular, Flutter, AWS Lambda, MongoDB, MySQL, Redis, SQS, Kafka etc.
• Design and develop dockerized applications that will be deployed flexibly either on the cloud or on-premises depending on business requirements

You’ll have:

• 4+ years of professional development experience using any object-oriented language
• Have developed and delivered at least one application using nodeJs
• Experience with modern web application building libraries such as Angular.
• Solid OOP and software design knowledge – you should know how to create software that’s extensible, reusable and meets desired architectural objectives
• Excellent understanding of HTTP and REST standards
• Experience with relational as well as MySQL databases
• Good experience writing unit and acceptance tests
• Proven experience in developing highly scalable distributed cloud applications on a cloud system, preferably AWS
• You’re a great communicator and are capable of not just doing the work, but teaching others and explaining the “why” behind complicated technical decisions.
• You aren’t afraid to roll up your sleeves: This role will evolve, and we’ll want you to evolve with it!

Project Management KRAsProject Management KRAs

Job Description (Major KRAs) –

1) Planning- Understand/Work/Create/Assist :

a. SMO Tracker

2) Team & Vendor Management: Individual Contribution, Buddy Coaching, Participate inRecruitment/Induction, KRA setting and Performance Evaluation:

a. Work Allocation Based on Activity Charter & SMO Tracker

b. Primary & Secondary Work related ownership to ensure business continuity as a part of risk mitigation

c. Setting up KRAs (using InnoWET) and Performance review

d. Time sheet Management & Analysis

e. Social Media Participation and updated Profile

3) Campaign Deliverables : Timely Plan, Manage, Monitor and Communicate :

a. SMO and Activity Charter specific Content & Creative work packs and stacks for clients ( weekly to monthly )

b. BTL- Onetime & Frequent list

c. ATL Excel Sheet

4) Review & Analytics:

a. Client’s success PPT and Report with executive summary

b. Team Productivity based on Time Sheets

c. Power of 5 /Activity Charter Conformance Report

d. Search Engine Marketing /Paid Campaigns Report and Plan of Action

e. Consolidated success Report /PPT for internal stakeholders

5) CRM/Account Management:

a. Presales Support for New Business Development

b. Participation & representation of Digitally Next in PR centric activities , forum and Seminars as and when required.

c. Initiate and Manage Key Account Management for cross selling opportunities to present clients

d. To be a think tank to the management by providing the required Market Intelligence and Business Intelligence related to IoT/Digital/Social Media.

6) Project Management Tools & Automation:

a. Updating and Managing Knowledge Management repository

b. Effective implementation and use of social media Tools(if any)

c. Keeping and custodian of Clients and BFGs usernames and passwords list

d. Creating and upkeep of Process Manual with SLAs

e. Building and updating templates according to work functions

About the company :

Mitigata is a pioneer in Smart Cyber Insurance. At the nexus of innovation and security, we are steadfast in our commitment to safeguarding businesses from burgeoning cyber threats and aiding them in navigating the intricate landscape of cybersecurity. Our distinctive approach amalgamates cutting-edge Cyber Insurance solutions with an unmatched suite of security services, ensuring our clients can pivot their focus on propelling their core business endeavours forward, resting assured in their digital safety.

Job Description:

We are seeking a highly motivated and energetic individual to join our team as a Management Trainee. The ideal candidate will be a recent graduate with a strong academic background and a passion for learning and growth within the business sector. This position is designed to prepare individuals for a future managerial role within our company.

Key Responsibilities:

• Actively seeking new sales opportunities through networking, cold calling, and market research for sales prospecting.
• Identifying and cultivating potential clients to drive business growth in sales lead generation.
• Analyse business data, financial reports, and market trends to assist in decision-making processes.
• Efficiently managing insurance-related operations, ensuring compliance and optimising customer service in insurance ops.
• Assist in managing projects, overseeing operations, planning, and resource allocation.
• Develop problem-solving skills by addressing real-time business challenges and proposing effective solutions.
• Build and maintain professional relationships with colleagues, mentors, and clients.
• Participate in performance evaluations and receive constructive feedback for continuous improvement.
• Support senior management with special projects.
• Engage with customers or clients to understand their needs and enhance customer satisfaction.
• Stay abreast of industry trends and advancements.

Qualifications:

• Master’s degree in Business Administration, Management, Finance, Marketing, Sales or related field.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a team and independently.
• Strong analytical and problem-solving abilities.
• Eagerness to learn and adapt in a fast-paced environment.
• Proficiency in Microsoft Office Suite and other relevant software

Roles and responsibilities:

- The business development counselor interacts with parents or adult learners after they have taken a demo class and have experienced the product. Since these were high intent nurtured leads, There is no cold calling required. The role involves achieving weekly revenue targets by:

- Inviting parents or the adult learners to a video counseling session

- Conducting a detailed video counseling session with the decision-makers and taking them closer to their decision to purchase

- Looking at the entire sales life-cycle, starting from engaging with parents till final conversion and i.e. enrolment in the program

How is sales at PlanetSpark different?

- High Intent Leads - you get leads after they take a 1-hour demo.

- Extensive Training- you will get extensive instructor training and on-the-job training

- Career Progression - Get fast-track growth in designation and compensation

- Rewards and Recognition- become a star performer and get recognized through the weekly rewards ceremony!

Mission statement for the role:

- Generate revenue by achieving weekly target through consultative inside sales.

Your career path

Working with a fast-growing, the startup provides the opportunity to grow, aggressively up the ladder and assume greater responsibilities and experiences at a very young age. Our meritocratic, performance-based policy identifies and promotes top performers.

- Business development counselor

- Senior business development counselor

- Assistant Manager

- Manager

- Senior Manager

- Associate Director - Associate Vice President - Vice president

Key skills to be successful in the role:

- Excellent communication, interpersonal presentation, and problem-solving skills

- A go better attitude and winning mindset

- Excellent influencing skills and Street smartness

- Performance-driven people who adhere to guidelines set by the organization

What we're looking for?

- We do not look for any specific degree of GPAs. We are open to all those who have a passion for sales and the zeal to grow quickly in their career.

- You should be located in Gurgaon or should be ready to locate to Gurgaon. This is a work-from-office role.

- You should be okay to work 5 days a week with a weekly off on Thursday. Saturday. Sunday are the most important days for your role as maximum customers take their counseling session on these days.

CULTURE SNEAK-PEAK

https://lnkd.in/dXFPGEAN

Apart from doing impactful work together, we ensure that our employees are well taken care of and that they feel strongly about creating confidence across the globe.

If you are passionate about your data and analytics, love integrating SaaS platforms, and enjoy talking to customers, you'll have a great time here at CutsomerSuccessBox! We recognize both the opportunities and the challenges that come along. 

We're looking for a great Implementation Engineer to assist our customers in integrating with 3rd party tools, help them get the data via APIs, JavaScripts or other analytics tools so that the customers can start getting value from CustomerSuccessBox (CSB) product. This is a great role for someone who loves data & to build their career in Customer Success domain & work with the world-class team.

Implementation Engineer’s role is a key part of the Product & Customer Success team. As an Implementation Engineer, you will be responsible for guiding customers in getting the data from various 3rd party tools & make sure you are helping the Customer Success team to onboard customers. You will act as a trusted advisor. You will become an integral part of the company and our customers.

Your Primary Responsibilities

• Understand Customer Operations Tech Stack. What platforms are they using for CRM, Support, Billing, Analytics, etc) 
• Handhold customer in syncing all the data sources with CSB. Many of which are pre build native integrations which are activated by a simple click through flow. 
• Devising smart engineering solutions for each customer's unique enterprise stack (CRM/Billing/Support/Analytics).
• You will get opportunities to learn & develop on different technologies and platforms. 
• Understand the business requirement as to prioritize data sources and objects.
• Conduct workshops with customers to break the requirement in smaller & achievable format.
• Create an implementation framework to capture and decide what are all the data that is required
• Plan meetings with customers & their developers to understand how their data is structured. Consult them the best practices of sending that data to CSB.
• You will always be connected to the CSB technical team, so that you can leverage them to drive customer implementation.
• Resolve customer issues, with or without collaboration with other teams; 
• Build strong customer relationships by maintaining high levels of engagement and communication.
• Collaborate on creating best practices guide for developers, Update API documentation & update & maintain the Integration documentation.
• Work with CustomerSuccess Team to share insights with customers & prepare Customised reports on BI tools
• Pass Feedback to Product Management
• Work with the Support & CustomerSuccess team to coordinate and prioritize open items.  

What experience will you gain?

• Tech – Learning about huge enterprises tech stack
• Tech – Understanding enterprise technical architecture and implementation
• Tech - Understanding of APIs/JS/analytics
• Business / Tech - Use of enterprise platforms like Business Intelligence (BI) / SaaS platforms like CRM (Salesforce, Hubspot), support (Zendesk, Intercom, Freshdesk), Billing (Chargebee, Stripe, Quickbooks), etc.
• International Customer exposure – Talking to industry leaders

What Makes You The Right Fit

• Any experinece where you have done some Customer facing role. 
• Is hands on with BI tools. (good to have)
• Has an understanding of the B2B SaaS ecosystem & tools usually companies use. 
• Strong communication and interpersonal skills, both written and verbal; This is a must have since we have an international customer base that you will be working with.
• Undergraduate degree (BE/B.Tech) in Computer Science or Information Technology
  
  

What This Is Not

• This is NOT a 9 to 5 job.
• We don't offer or encourage any hierarchical structure.
  
  

Compensation

• Among the best in the industry.
• Cash, Incentives

Why CustomerSuccessBox?

CustomerSuccessBox is the leading AI powered Enterprise Customer Success platform. It helps global B2B SaaS businesses to get to 130%+ MRR Retention, unlock 3X upsell opportunities and double LTV.

In SaaS, 95% of the Lifetime value (LTV) is locked in as ‘Future’ Recurring Revenue. BUT businesses don't know who will Renew / Buy-more / At-Risk until it’s too LATE.

CustomerSuccessBox technology tracks real time product adoption and customer engagement. It’s AI Powered ‘Early Warning System’ uncovers the blind spots for Proactive Interventions. It's advanced automation leads to a faster time to value, higher product adoption and reduced cost of customer success.

Leading customer-centric global enterprises such as Headset - Seattle, Aislelabs - Toronto, Locus - Bangalore and Raken - San Diego.

People and Culture

CustomerSuccessBox is a B2B SaaS customer success platform, Venture backed (https://inc42.com/buzz/customersuccessbox-funding-pi-ventures-axilor/) by pi Ventures and Axilor in venture funding. CustomerSuccessBox is founded and run by CEO, Puneet Kataria, recognized by LinkedIn as a Global Top Voice of 2019. 

At CustomerSuccessBox, you will become part of a passionate team that works together to create value for our customers and their customers.

As a member of the CustomerSuccessBox team, you will own the problems and will enjoy both authority and accountability over deliverables. You will be rewarded for business results delivered. All the credit of the success is yours to take, but it will come with the responsibility of owning up to the failures too, we call them ‘failed experiments’.

In return, we are committed to providing you with every opportunity to learn, grow and reach the highest level of your ability and potential.

CustomerSuccessBox is an equal opportunity employer. All candidates for employment will be considered without regard to race, color, religion, gender, ethnicity, national origin, disability, or sexual orientation.