Sales/ CSM Executive- Revenue Team Support

 Key Responsibilities

AI Model Development 

 - Design and implement advanced Generative AI models (e.g., GPT-based, LLaMA, etc.) to support applications across various domains, including text generation, summarization, and conversational agents.

 - Utilize tools like LangChain and LlamaIndex to build robust AI-powered systems, ensuring seamless integration with data sources, APIs, and databases.

Backend Development with FastAPI

 - Develop and maintain fast, efficient, and scalable FastAPI services to expose AI models and algorithms via RESTful APIs.

 - Ensure optimal performance and low-latency for API endpoints, focusing on real-time data processing.

Pipeline and Integration

 - Build and optimize data processing pipelines for AI models, including ingestion, transformation, and indexing of large datasets using tools like LangChain and LlamaIndex.

 - Integrate AI models with external services, databases, and other backend systems to create end-to-end solutions.

Collaboration with Cross-Functional Teams

 - Collaborate with data scientists, machine learning engineers, and product teams to define project requirements, technical feasibility, and timelines.

 - Work with front-end developers to integrate AI-powered functionalities into web applications.

Model Optimization and Fine-Tuning

 - Fine-tune and optimize pre-trained Generative AI models to improve accuracy, performance, and scalability for specific business use cases.

 - Ensure efficient deployment of models in production environments, addressing issues related to memory, latency, and resource management.

Documentation and Code Quality

 - Maintain high standards of code quality, write clear, maintainable code, and conduct thorough unit and integration tests.

 - Document AI model architectures, APIs, and workflows for future reference and onboarding of team members.

Research and Innovation

 - Stay updated with the latest advancements in Generative AI, LangChain, and LlamaIndex, and actively contribute to the adoption of new techniques and technologies.

 - Propose and explore innovative ways to leverage cutting-edge AI technologies to solve complex problems.

Required Skills and Experience

Expertise in Generative AI 

Strong experience working with Generative AI models, including but not limited to GPT-3/4, LLaMA, or other large language models (LLMs).

LangChain & LlamaIndex 

Hands-on experience with LangChain for building language model-driven applications, and LlamaIndex for efficient data indexing and querying.

Python Programming 

Proficiency in Python for building AI applications, working with frameworks such as TensorFlow, PyTorch, Hugging Face, and others.

API Development with FastAPI 

Strong experience developing RESTful APIs using FastAPI, with a focus on high-performance, scalable web services.

NLP & Machine Learning 

Solid foundation in Natural Language Processing (NLP) and machine learning techniques, including data preprocessing, feature engineering, model evaluation, and fine-tuning.

Database & Storage Systems Familiarity with relational and NoSQL databases, data storage, and management strategies for large-scale AI datasets.

Version Control & CI/CD 

Experience with Git, GitHub, and implementing CI/CD pipelines for seamless deployment.

Preferred Skills

Containerization & Cloud Deployment 

Familiarity with Docker, Kubernetes, and cloud platforms (e.g., AWS, GCP, Azure) for deploying scalable AI applications.

Data Engineering 

Experience in working with data pipelines and frameworks such as Apache Spark, Airflow, or Dask.

Knowledge of Front-End Technologies Familiarity with front-end frameworks (React, Vue.js, etc.) for integrating AI APIs with user-facing applications.

Wissen Technology is now hiring for a Java Developer

Location : Bangalore (The candidate must be based in Bangalore, as an in-person interview is a mandatory part of the selection process)

Notice Period: Immediate to Serving Notice Period & Up to 30 Days max

Skills: Hands-on experience in Core Java, Spring Boot, Microservices, Algorithms, Data Structure and SQL

Note: Bachelor's or Master's degree from a top-tier college or university is must.

Key Responsibilities:

• Design, develop, and test low-latency, high-volume client-facing applications.
• Develop and maintain enterprise-scale, n-tier applications for the investment banking/capital markets domain.
• Implement microservices-based solutions using Spring Boot and other modern frameworks.
• Work extensively with Core Java 5.0 and above, Spring Framework, and CXF
• Optimize applications for multi-threading and high-performance server-side development
• Collaborate with cross-functional teams to design and implement scalable, secure, and efficient solutions
• Work with RDBMS (preferably Sybase) to handle large-scale data processing.
• Develop and maintain applications on Unix/Linux environments
• Utilize enterprise application design patterns to build robust and scalable solutions.
• Troubleshoot and resolve complex technical issues while ensuring application stability and performance.

Required Skills & Experience:

• 1 to 6 years of hands-on experience in Java development
• Strong knowledge of microservices architecture and cloud-based deployment.
• Expertise in Spring Framework, Spring Boot, and CXF
• Experience in developing and optimizing applications for high-volume, multi-threaded environments
• Solid understanding of financial domain applications, sales, and trading platforms
• Proficiency in working with relational databases (Sybase preferred)
• Familiarity with Unix/Linux environments and shell scripting.
• Strong analytical, problem-solving, and communication skills.
• Ability to articulate and present design ideas effectively.
• Education: Bachelor's or Master's degree from a top-tier college or university is must.

Overall responsibility:

• Drafts, implements, and executes policies and procedures to facilitate a quality customer service experience.
• Establishes performance metrics for customer service representatives. Establishes service levels and requirements for the department.
• Develops and implements methods to record, assess, and analyse customer feedback.
• Develops and implements training and quality assurance programs for new hires and experienced employees.
• Identifies and recommends or acquires updates and expansions to technology, equipment, and policies that may improve customer service and retention. Acts as a liaison between the customer service department and other divisions in the company.

Day to day responsibilities :

• Managing the customer support department’s day-to-day functions. Responding to escalated customer support issues.
• Implementing customer support processes to enhance customer satisfaction.
• Formulating and revising customer support policies and promoting their implementation. Informing the team of all new information related to products, procedures, and trends.
• Assessing support statistics and preparing detailed reports on the findings.
• Interviewing and hiring new employees. Overseeing and evaluating the team's ongoing training efforts.
• Delivering performance evaluations and following the disciplinary process according to company policy. Managing the budget of the customer support department

Mandatory Certifications:

• ISO
• Six Sigma BB

Why Join Us : 

1. Start-up Environment - Work with a passionate and energetic team that is driven by hustle, comradeship, and togetherness

2. Compensation & Benefits – Best-in-class salaries to highly competitive ESOPs along with great learning work environment, we offer you a place full of opportunities to customize your career trajectory

3. An Environment for Innovation - We create a culture for innovation by giving an employee the prowess to create, make and innovate.

4. We've got you covered - From medical insurance, well-defined policies to flexi WFH options, scrumptious lunch to some amazing learning and development sessions- we've got your back!

5. Cool Perks – Come and get to join us for in-house events, team outings, dinner catchups, and much more

Job Description:

We are looking for a talented UI/UX Designer to join our team. As a UI/UX Designer, you will be responsible for creating intuitive and visually appealing user interfaces and experiences for our digital products. You will work closely with product managers, developers, and other stakeholders to understand user needs, translate requirements into wireframes and prototypes, and design user-friendly interfaces that enhance user satisfaction and engagement. The ideal candidate should have a strong portfolio showcasing their design skills, creativity, and attention to detail.

Responsibilities:

1. Collaborate with cross-functional teams to understand user requirements, business objectives, and technical constraints.
2. Conduct user research, usability testing, and analysis to gain insights into user behaviors, preferences, and pain points.
3. Create wireframes, user flows, and prototypes to visualize and communicate design concepts and interaction patterns.
4. Design user interfaces and experiences that are intuitive, responsive, and aesthetically pleasing across various devices and platforms.
5. Develop high-fidelity mockups and interactive prototypes using design tools such as Sketch, Adobe XD, Figma, or InVision.
6. Iterate on designs based on feedback from stakeholders, usability testing, and data analysis to continuously improve the user experience.
7. Collaborate with developers to ensure the feasibility and implementation of design solutions while maintaining design integrity.
8. Create and maintain design systems, style guides, and UI components to ensure consistency and scalability across products.
9. Stay updated on industry trends, best practices, and emerging technologies in UI/UX design.
10. Advocate for user-centered design principles and contribute to a culture of design excellence within the organization.

Requirements:

1. Bachelor's degree in Graphic Design, Interaction Design, HCI, or related field.
2. Proven experience as a UI/UX Designer or similar role, with a strong portfolio showcasing design projects and process.
3. Proficiency in design tools such as Sketch, Adobe XD, Figma, or InVision.
4. Solid understanding of user-centered design principles, usability heuristics, and design thinking methodologies.
5. Experience conducting user research, usability testing, and analysis to inform design decisions.
6. Strong visual design skills, with an eye for typography, color, layout, and iconography.
7. Knowledge of responsive design principles and mobile-first design approach.
8. Excellent communication, collaboration, and presentation skills.
9. Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously.
10. Familiarity with front-end development technologies (HTML, CSS, JavaScript) is a plus but not required.

Automation QA Engineer

This position will play a primary role in planning, implementing, leading, and executing all aspects of Quality and Testing. The role requires hands-on QA expertise, ability to take initiative, develop, and evolve our QA processes. The right candidate will be able to analyze the systems to determine what to test, the priority of those tests and the best way to test.

• Perform impact/test analysis for the new features, feature-enhancements, and bug fixes.
• Conduct test design and test execution for functional/non-functional aspects of features / product.
• Hands-on execution for functional/non-functional aspects of features / product.
• Automate the tests to ensure repeatability of tests.

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• 7+ year's experienced software quality professional.
• Experienced developing and executing test cases, scripts, plans and procedures to support various development methodologies.
• Familiarity with entire software development life cycle and test cycles (Unit, Regression, Functional, Systems, Performance and Volume, User Acceptance).
• Knowledge & experience on java or python, selenium, Appium, etc. to perform the automation of websites and apps on desktop/handheld devices.
• Knowledge & experience on tools like JMeter, Gatling, locust to perform non-functional tests.
• Detailed and effective written communication skills for documenting the features tested and bugs found.
• Highly organized, detail oriented, extremely responsive candidate who would like to take up technical challenges.
• Self-motivated, works well independently and with others.

You will work with a top-notch tech team and report to the engineering head.

A wholesome opportunity in a fast-paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. However, we assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

We are looking for a React Native developer who can build a performant mobile app on both the iOS and Android platforms. We’re looking to take our dashclicks.com web app and turn portions of it into an amazing mobile app.

You will be responsible for architecting and building this app, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

Responsibilities:

• Transition existing React web apps to React Native.
• Build pixel-perfect UIs across both mobile platforms (iOS and Android).
• Design and develop highly complex application components, and integrate software packages, programs and                reusable objects 
• Leverage native APIs for deep integrations with both platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• Maintain code and write automated tests to ensure the product is of the highest quality.
• Make use of additional JavaScript libraries such as Redux to make asynchronous API calls as well as improve the           performance of the apps
• Perform real-time monitoring and fixing crashes.
• Plan the data and presentation layer of the applications’ front-end Implement pixel-perfect UI's that match designs.    
•  Implement clean, modern, smooth animations and transitions that provide an excellent user experience.
• Write unit and integration tests. Work with native modules when required.

Skills:

• 3+ years of experience in React Native (iOS and Android).
• Have a deep knowledge of Redux architecture
• Must have worked with Firebase Database and Firm grasp of the JavaScript language and its nuances, including ES6+ syntax
• Strong understanding of back-end and front-end technologies such as NodeJS, React.JS, Web Socket, Pub-Sub, TypeScript, HTML5, CSS and CSS-In-JS.
• Knowledge of object-oriented programming
• Ability to write well-documented, clean JavaScript code
• React assumptions concepts like Virtual DOM, JSX, Component State and component lifecycle 
• Rock solid at working with third-party dependencies and debugging dependency conflicts
• Familiarity with native build tools, like XCode, Gradle, Android Studio, IntelliJ
• Understanding of REST APIs, the document request model, and offline storage
• Knowledge of monitoring tools like crash reporting and analytics
• Knowledge of functional or object-oriented programming
• Experience with automated testing suites, like (Jest or Mocha)
• Understanding of mobile UI frameworks like Native Base, UI Kitten, Material Kit etc.
• Experience implementing authorization and authentication workflows using JWT, OAuth2 etc.

Things that make us the World’s leading white-label marketing software development company:

• We do not outsource any of our fulfillment services.
• We offer a fully white-labeled dashboard allowing our users’ clients to log in and see their accounts’ progress.
• We offer educational and prospecting tools to help businesses generate growth and revenue.

What do we bring to the table?

• Competitive base pay and benefits package with exciting growth plans.
• A chance to work with professionals across various areas of expertise on a product loved by 30,000+ marketing agencies worldwide.
• 9 hours a day & 5 days a week working structure.
• A chance to learn & grow in a fast-paced environment, driving transformational growth for our brand.
• Fully remote work offers you the chance to balance your professional and personal life.

Come join us on this journey, we're looking forward to talents like you.

• Java
• Springboot
• REST API
• Microservices

Must Have Skills

• AWS Solutions Architect and/or DevOps certification, Professional preferred
• BS level technical degree or equivalent experience; Computer Science or Engineering background preferred
• Hands-on technical expertise on Amazon Web Services (AWS) to include but not limited to EC2, VPC, IAM, Security groups, ELB/NLB/ALB, Internet gateway, S3, EBS and EFS.
• Experience in migration-deployment of applications to Cloud, re-engineering of application for cloud, setting up OS and app environments in virtualized cloud
• DevOps automation, CI/CD, infrastructure/services provisioning, application deployment and configuration
• DevOps toolsets to include Ansible, Jenkins and XLdeploy, XLrelease
• Deploy and configuration of Java/Wildfly, Springboot, JavaScript/Node.js and Ruby applications and middleware
• Scripting in Shell (bash) and Extensive Python
• Agile software development
• Excellent written, verbal communication skills, presentation, and collaboration skills - Team leadership skills
• Linux (RHEL) administration/engineering

Experience:

• Deploying, configuring, and supporting large scale monolithic and microservices based SaaS applications
• Working as both an infrastructure and application migration specialist
• Identifying and documenting application requirements for network, F5, IAM, and security groups
• Implementing DevOps practices such as infrastructure as code, continuous integration, and automated deployment 
• Work with Technology leadership to understand business goals and requirements
• Experience with continuous integration tools
• Experience with configuration management platforms
• Writing and diagnosing issues with complex shell scripts
• Strong practical application development experience on Linux and Windows-based systems