Our client is a call management solutions company, which helps small to mid-sized businesses use its virtual call center to manage customer calls and queries. It is an AI and cloud-based call operating facility that is affordable as well as feature-optimized. The advanced features offered like call recording, IVR, toll-free numbers, call tracking, etc are based on automation and enhances the call handling quality and process, for each client as per their requirements. They service over 6,000 business clients including large accounts like Flipkart and Uber.
What you will do:
- Targeting a specific pool of low and medium usage from the existing set of clients and ensuring to maximise their product usage and call volume
- Conducting regular QBR with the clients being targeted for the expansion or product usage and call volume
- Maintaining the retention rate of the existing clients as per the company benchmark
- Sharing weekly and monthly reports with the reporting manager
- Getting case studies and testimonials from the targeted pool of clients
- Coordinating with the other departments to meet the allotted benchmarks
- Working on the product metrics to get better understanding of the clients to be contacted
- Providing advanced training to the clients for the advanced and targeted features
- Meeting/ E-meeting clients depending on the client requirements for product training or any additional requirements
- Sharing weekly and monthly reports with the Reporting Manager
What you need to have:
- Proven experience as a Sales Executive or relevant role
- Proficiency in English
- Excellent knowledge of MS Office
- Hands-on experience with CRM software is a plus
- Thorough understanding of marketing and negotiating techniques
- Passion for sales
- Self-motivatation with a results-driven approach
- Aptitude in delivering attractive presentations
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Requirements
Core skills:
● Strong background in Linux / Unix Administration and
troubleshooting
● Experience with AWS (ideally including some of the following:
VPC, Lambda, EC2, Elastic Cache, Route53, SNS, Cloudwatch,
Cloudfront, Redshift, Open search, ELK etc.)
● Experience with Infra Automation and Orchestration tools
including Terraform, Packer, Helm, Ansible.
● Hands on Experience on container technologies like Docker,
Kubernetes/EKS, Gitlab and Jenkins as Pipeline.
● Experience in one or more of Groovy, Perl, Python, Go or
scripting experience in Shell.
● Good understanding of with Continuous Integration(CI) and
Continuous Deployment(CD) pipelines using tools like Jenkins,
FlexCD, ArgoCD, Spinnaker etc
● Working knowledge of key value stores, database technologies
(SQL and NoSQL), Mongo, mySQL
● Experience with application monitoring tools like Prometheus,
Grafana, APM tools like NewRelic, Datadog, Pinpoint
● Good exposure on middleware components like ELK, Redis, Kafka
and IOT based systems including Redis, NewRelic, Akamai,
Apache / Nginx, ELK, Grafana, Prometheus etc
Good to have:
● Prior experience in Logistics, Payment and IOT based applications
● Experience in unmanaged mongoDB cluster, automations &
operations, analytics
● Write procedures for backup and disaster recovery
Core Experience
● 3-5 years of hands-on DevOps experience
● 2+ years of hands-on Kubernetes experience
● 3+ years of Cloud Platform experience with special focus on
Lambda, R53, SNS, Cloudfront, Cloudwatch, Elastic Beanstalk,
RDS, Open Search, EC2, Security tools
● 2+ years of scripting experience in Python/Go, shell
● 2+ years of familiarity with CI/CD, Git, IaC, Monitoring, and
Logging tools
We are seeking a skilled React.js Developer to join our team. The successful candidate will be responsible for developing and maintaining web applications using React.js. You will work with a team of developers to create interactive web interfaces, ensure high performance and scalability of our applications, and collaborate with cross-functional teams to deliver high-quality products.
Key Responsibilities:
- Develop and maintain web applications using React.js
- Write high-quality, reusable code for UI components
- Collaborate with designers, product managers, and other developers to implement new features and improvements
- Ensure the performance, scalability, and maintainability of web applications
- Participate in code reviews and provide constructive feedback to peers
- Identify and troubleshoot issues with web applications
- Keep up-to-date with industry trends and best practices
Requirements:
- Strong experience with React.js and its core principles
- Strong proficiency in JavaScript and its core concepts
- Experience with popular React.js workflows (such as Redux)
- Familiarity with RESTful APIs
- Knowledge of modern web development tools and frameworks (such as Webpack, Babel, etc.)
- Strong understanding of HTML, CSS, and web standards
- Ability to write efficient, scalable, and maintainable code
- Experience with version control systems such as Git
- Excellent problem-solving and analytical skills
- Good communication and collaboration skills
Education and Experience:
- Bachelor's degree in Computer Science or related field (or equivalent work experience)
- At least 3 years of professional experience as a React.js Developer or similar role
We offer a competitive salary, comprehensive benefits package, and a dynamic and supportive work environment. If you are a talented React.js Developer looking for a new challenge, please apply today!
Position : Software Test Engineer
Location : San Francisco, USA
REQUIRED CITIZENSHIP / WORK PERMIT / VISA STATUS: USA with Valid work visa
The ideal candidate must have at least "3” years of active and recent experience with coding in Java to automate and as well as executing those scripts in an effort to test the functionality. Must be comfortable as a consultant, and have strong written and verbal communication skills.
Job Qualifications:
- · 3+ Years of hands-on Experience on Java with strong knowledge of OOPs
- · in computer science, software engineering, computer engineering, electrical engineering, or related area of study
- · Experience with Automation testing tool, preferred experience with Selenium Web Driver or custom test tool
- · Adequate working knowledge of JUnit or TestNG
- · Basic knowledge of SQL and/or any RDBMS
- · Knowledge of defect tracking and test management tools is desirable
- · Understanding of source code repositories and branching and merging strategies.
- · Awareness to Software Development and Testing life-cycle
- · Strong communication and problem-solving skills desired
- · Well versed with Internet technologies and infrastructure
- · Outstanding written and oral communication skills
- · Demonstrated analytical and problem-solving skills.
- · Can do attitude; yet challenges status quo
- · Works independently under minimal direction with strong work ethics
- · Desired experience in Mobile Automation or exposure to Mobile testing
- · Must have a BS or MS Degree in Computer Science or related field of study.
Preferred / Good to have skills :
*
- · Knowledge of Perfecto or Mobile Cart device cloud
- · Knowledge of Appium
- · Knowledge of SOAP or REST API Services
- · Banking domain knowledge
Job Responsibilities:
- · Hands-on experience coding in Java
- · Work in highly collaborative teams that strive to build quality code and provide business value.
- · Should have a proven track record for quality and performance of code deliverable, strong communication and client-facing skills with the ability to work in a consulting environment.
- · Develop and provide recommendations to the existing framework for highly visible mission critical applications.
- · Utilize BDD part of your testing and should have previous BDD experience
- · Expertise in writing complex SQLCommand for backend testing and good knowledge of web application
- · Develop a repeatable process for designing, developing, and executing scripts. - Conduct tests, document and analyze test results and present findings to development teams.
- · Utilize Selenium, Java, Maven, Eclipse IDE, GitHub, Appium, , DevTest, TestNG , Junit and Jenkins to automate and virtualize applications
- · Create Test Plans, Cases and Scripts for UAT, functional and regression testing on Web applications, client applications and products.
- · Strong in any scripting language.
We are looking for a lean MERN Stack developer who is specialized in developing JavaScript-based technologies i.e. MongoDB, ExpressJS, ReactJS, NodeJS. If you have that energy and passion to create impacts, we have the perfect job for you! Job has flexible or temporary work from home options.
Job Responsibilities-
- Requirement gathering, UML & Database modelling and documentation
- Building interactive consumer data from multiple systems and RESTfully abstract to the UI through a Node.js backend
- Defining code architecture decisions to support a high-performance and scalable product with a minimal footprint
- Address and improve any technical issues
- Collaborate well with engineers, researchers, and data implementation specialists to design and create advanced, elegant and efficient systems.
Requirements-
- BSc degree in Computer Science or similar relevant field
- Previous working experience as a MERN Stack Developer for 3+ years
- Experience with modern frameworks and design patterns
- In depth knowledge of NodeJS, ExpressJS or Restify
- Experience of implementing applications using Angular or React
- Experience for creating front end applications using HTML5, CSS3 Angular, LESS/SASS
- Hands on experience with JavaScript Development on both client and server-side
- Knowledge of Functional Testing regarding Unit Testing, Integration Testing & End-to-End Testing is required
- Strong knowledge of Testing tools is required with subject to Jest and Enzyme, React Testing Library, Puppeteer (or PhantomJS, Nightmare or Headless Chrome) and Selenium WebDriver
- Rest API development, documentation and testing using tools like Postman
Knowledge of the following will be considered as an advantage-
- Requirements gathering, modeling, documentation and project management using Visual-paradigm.com
- Javascript based workflow engines and Flow-Based Programming
- Consumer Web Development Experience for High-Traffic, Public Facing web applications,
- Experience with cloud technologies
- Creating secure RESTful-based web services in XML and JSON, JavaScript, JQuery,
- Continuous integration (Jenkins/Hudson) and version control (SVN, Git).
- Converting UI and website designs (.psd, .xd, etc) into react components using Storybook.js and creating test cases with scripts; including documentation and automated visual testing
- React with WordPress Headless CMS using frameworks like Frontity.org
- org for authorization and access control models
- io microfrontend’s architecture framework for highly modular fully flexible applications
- Speech Recognition , voice interface , and other AI functionility
- React native mobile, Electron desktop application conversion
- Heroku Pipelines, Heroku: Browser and UAT, Heroku CI, DevOps tools and processes.
Job brief
We are looking for a Java Developer with experience in building high-performing, scalable, enterprise-grade applications.
You will be part of a talented software team that works on mission-critical applications. Java developer roles and responsibilities include managing Java/Java EE application development while providing expertise in the full software development lifecycle, from concept and design to testing.
Java developer responsibilities include designing, developing and delivering high-volume, low-latency applications for mission-critical systems.
Responsibilities
- Contribute in all phases of the development lifecycle
- Write well designed, testable, efficient code
- Ensure designs are in compliance with specifications
- Prepare and produce releases of software components
- Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review
Requirements
- BS/MS degree in Computer Science, Engineering or a related subject
- Proven hands-on Software Development experience
- Proven working experience in Java development
- Hands on experience in designing and developing applications using Java EE platforms
- Object Oriented analysis and design using common design patterns.
- Profound insight of Java and JEE internals (Classloading, Memory Management, Transaction management etc)
- Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate)
- Experience in the Spring Framework
- Experience as a Sun Certified Java Developer
- Experience in developing web applications using at least one popular web framework (JSF, Wicket, GWT, Spring MVC)
- Experience with test-driven development
- Manage sales operations in assigned district to achieve revenue goals.
- Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
- Identify skill gaps and conduct trainings to sales team.
- Work with team to implement new sales techniques to obtain profits.
- Assist in employee recruitment, promotion, retention and termination activities.
- Conduct employee performance evaluation and provide feedback for improvements.
- Contact potential customers and identify new business opportunities.
- Stay abreast with customer needs, market trends and competitors.
- Maintain clear and complete sales reports for management review.
- Build strong relationships with customers for business growth.
- Analyze sales performances and recommend improvements.
- Ensure that sales team follows company policies and procedures at all times.
- Develop promotional programs to increase sales and revenue.
- Plan and coordinate sales activities for assigned projects.
- Provide outstanding services and ensure customer satisfaction.