Business Development Executive

Job Title: Customer Service Representative – Healthcare – FEMALE

Location: Vasanthnagar, Bangalore (Female, Onsite, Full time)

Department: Customer Service

Reports To: Operations Manager

About Miror

Miror is India’s leading FemTech platform transforming how women experience peri-menopause and menopause. In just a year, we’ve built India’s largest menopause-focused WhatsApp community, partnered with the National Health Mission and the Indian Menopause Society, and launched category-defining nutraceutical products and digital health services. Our app blends science and technology—offering personalized care pathways, symptom tracking, diagnostic links, games, AI-powered chat, expert consultations, and more. We're proud recipients of the Innovation in Menopause Care award at the Global Women’s Health Innovation Conference 2024 and are rapidly scaling toward our $1B+ vision. Learn more: www.miror.in

Summary

We are seeking a motivated, customer-focused professional to join Miror Therapeutics Pvt. Ltd. as a Customer Service Representative. The ideal candidate will be responsible for handling customer interactions, supporting patients, and promoting Miror’s healthcare products and services with empathy, efficiency, and professionalism.

Key Responsibilities

·        Handle inbound calls and make outbound calls to prospective and existing customers/patients to promote Miror’s healthcare products and services.

·        Provide accurate and detailed product information, address customer queries, and deliver high-quality service with empathy and understanding.

·        Communicate with customers through phone calls, WhatsApp, email, and SMS.

·        Execute and manage WhatsApp and email marketing activities.

·        Record, update, and maintain accurate customer information, interactions, and feedback in the system.

·        Follow up with customers to ensure satisfaction and support patient engagement.

·        Collaborate with internal teams to ensure smooth communication and customer experience.

Requirements

·        Bachelor’s degree in any discipline; candidates with healthcare-related qualifications or experience will be preferred.

·        3–5 years of experience in customer service, inbound/outbound calling roles; healthcare industry experience is highly desirable.

·        Strong verbal and written communication skills with persuasive ability.

·        Proficiency in MS Office and basic computer applications.

·        Customer-oriented mindset with strong problem-solving skills.

·        Ability to multitask and work in a fast-paced environment.

Key Skills

·        Customer Service Excellence

·        Healthcare Product Knowledge

·        Strong Communication & Relationship Management

·        Empathy, Patience, and Active Listening

·        Attention to Detail

·        Time Management

Why Join Us?

·        Work at the intersection of healthcare, community, and technology

·        Directly impact the lives of women across India and beyond

·        Flexible work environment and collaborative team

·        Opportunity to grow with a purpose-driven startup

How to reach me?

Message me here

Check us out on – www.miror.in

Best Regards,

Indrani Dutta

Senior HR Manager

www.miror.in

College Profile: The main objective of KGiSL Institute of Technology is to

provide industry embedded education and to mold the students for leadership in

industry, government, and educational institutions; to advance the knowledge

base of the engineering professions; and to influence the future directions of

engineering education and practice. The ability to connect to the future

challenges and deliver industry-ready human resources is a credibility that

KGISL Educational Institutions have progressively excelled at. Industry -

readiness of its students is what will eventually elevate an institution to star

status and its competitiveness in the job market. Choice of such an institution

will depend on its proximity to industry, the relevance of its learning

programme to real-time industry and the active connect that a student will have

with industry professionals.

Job Title: Assistant Professor

Departments:

● CSE- Assistant Professor

Qualification: 

● Ph.D /NET/SET

Experience:

● 1 - 5 Years

Candidate Profile:

● Candidate should complete their Ph.D/PG in the relevant discipline

● Candidate should have Good Communication Skills

● Commitment towards work

Job Details

- Job Title: Director of Product Design

- Industry: SAAS

- Function – Designer

- Experience Required: 7-10 years

- Working Days: 6 days

- Employment Type: Full Time

- Job Location: Bangalore

- CTC Range: Best in Industry

Preferred Skills: Figma, WebGL, UX methodology, Product design, 3D tools

Criteria

Should have at least 7+ years of product design experience, including 2+ years in a design leadership or management role

Deep expertise in UX methodology: end-to-end design process from discovery through delivery and iteration

Mastery of Figma and modern design tooling

Experience designing complex, data-rich, or technical products - SaaS platforms, developer tools, or productivity applications

Candidates should be from SAAS/Software/IT Services based startups or scaleup companies only

Job Description

Role Overview:

Company is redefining how the world creates, experiences, and interacts with 3D and spatial content. We're looking for a visionary Director of Product Design to lead the design function at one of India's most ambitious spatial computing companies. This is not a role for someone who manages design from a distance — you will shape the design culture, drive the product experience across our AI-powered 3D platform, and get into the craft alongside your team.

You will own design strategy from first principles, working across the full spectrum of our product: from the initial blank canvas of a 3D scene editor to AI-assisted creation workflows, from enterprise dashboards to consumer-facing AR previews. You care deeply about how things feel, not just how they look — and you know that the best design decisions are rooted in user empathy, rigorous research, and iterative validation.

What you will own:

Design Vision & Strategy

● Define and own the product design vision across all of company’s surfaces — editor, platform, APIs, and consumer touchpoints

● Translate complex product and business goals into coherent, elegant design strategies that scale

● Drive a consistent, high-quality design language and evolve company’s design system as the product grows

● Lead long-term UX strategy for AI-native interaction paradigms — designing for uncertainty, latency, and generative outputs

● Establish and champion a design culture of rigour, craft, and user advocacy across the company

Team Leadership & People Management

● Hire, mentor, and grow a team of UX designers, UI designers, and user researchers

● Create clear growth paths and foster a feedback-rich culture that makes designers better every quarter

● Conduct regular design reviews, provide high-quality critique, and set the bar for what great looks like

● Partner with design leads to delegate ownership without losing coherence across the team's output

● Champion psychological safety and inclusion in design decision-making

Hands-On Design & Craft

● Lead design for flagship features and complex UX challenges — actively contributing wireframes, prototypes, and spec-ready flows

● Own the design of core 3D and AI-powered workflows: AI scene generation, asset manipulation, real-time previewing, and spatial editing

● Produce and review high-fidelity prototypes to validate interaction patterns before engineering investment

● Maintain and evolve company’s component library and design system in Figma, ensuring adoption across teams

● Design for accessibility (WCAG 2.1 AA) as a baseline standard, not an afterthought

User Research & Insight

● Define and drive a mixed-methods user research practice: usability testing, contextual inquiry, surveys, and analytics-led discovery

● Synthesize qualitative and quantitative signals into clear, actionable design insights

● Partner with PMs to establish success metrics for design: task completion, error rates, time-on-task, CSAT, and NPS

● Embed continuous feedback loops from production usage into the design iteration cycle

● Conduct competitive UX audits across 3D creation tools, AI productivity apps, and enterprise SaaS platforms

Cross-Functional Collaboration & Leadership

● Partner deeply with Product Management to co-own the product roadmap — design should shape prioritisation, not just execute it

● Collaborate with Engineering to ensure design feasibility, maintain quality during implementation, and influence frontend architecture decisions

● Communicate design decisions and tradeoffs clearly to executive stakeholders — with rationale grounded in user data

● Represent design strategy in investor, partner, and enterprise customer conversations

● Drive launch readiness from a design perspective: documentation, handoff quality, and post-launch design QA

Tools and Technical Stack:

Design & Prototyping

● Figma (primary) — components, auto-layout, variants, Dev Mode, and collaborative design workflows

● Framer, ProtoPie, or Principle for advanced interaction prototyping

● Adobe Creative Suite (Illustrator, Photoshop) for visual asset creation

● Spline or equivalent for 3D design exploration and web-ready 3D UI elements

Research & Testing

● UserTesting, Maze, Hotjar, or FullStory for usability testing and session analytics

● Dovetail or Notion for research synthesis and insight management

● Mixpanel, Amplitude, or PostHog for behavioural analytics and funnel analysis

Design Systems & Handoff

● Figma Tokens or Style Dictionary for design token management

● Storybook for design-engineering alignment on component behaviour

● Zeroheight or Notion for design system documentation

Collaboration

● Linear for project and sprint tracking

● Slack, Loom, and Notion for async communication and documentation

● GitHub (read-level comfort) — able to review implementation and file design-related issues

What we are looking for:

Must-Haves

● 7+ years of product design experience, including 2+ years in a design leadership or management role

● A portfolio that demonstrates both exceptional craft and strategic design thinking — at system level and interaction level

● Proven experience building and scaling design teams — hiring, mentoring, and growing designers at different career stages

● Deep expertise in UX methodology: end-to-end design process from discovery through delivery and iteration

● Mastery of Figma and modern design tooling — you are faster and more thorough with tools than most

● Strong written and verbal communication — you can defend design decisions with clarity and receive critique constructively

● Experience designing complex, data-rich, or technical products — SaaS platforms, developer tools, or productivity applications

● Track record of partnering with PMs and engineers at a senior level, influencing roadmap and technical decisions through design

● Comfort with ambiguity — you know how to make principled design decisions in fast-moving environments with incomplete information

Highly Desirable

● Experience designing 3D tools, WebGL interfaces, spatial computing products, or AR/VR applications

● Familiarity with AI-native product design — crafting UX for generative outputs, uncertainty states, and model latency

● Exposure to real-time or collaborative product experiences (e.g., Figma-like multiplayer, live preview environments)

● Background in e-commerce, retail tech, or product visualisation at scale

● Experience contributing to or building open-source design systems

● Prior startup experience: comfort with zero-to-one design at speed alongside structured scaling

● Basic front-end literacy (HTML/CSS/JS) — enough to understand implementation constraints and engage meaningfully with engineers

● Published writing, talks, or portfolio case studies that demonstrate thought leadership in UX or product design

Design Challenges you will Tackle:

● Designing intuitive UX for 3D scene editing — making spatial manipulation accessible to non-technical users without sacrificing power

● Building AI-native interaction patterns for generative 3D: prompt inputs, output previews, iteration loops, and error recovery

● Scaling a design system that works across a 3D web editor, a mobile AR viewer, an enterprise dashboard, and developer-facing APIs

● Designing for trust in AI-assisted workflows — where the model may produce surprising or imperfect outputs

● Balancing visual fidelity and real-time performance constraints in WebGL and spatial environments

● Creating design processes that support a fast-moving engineering team without becoming a bottleneck

● Establishing UX standards for a category that is still being defined — there are no obvious playbooks for AI-powered 3D creation

Why Join Company

● Own the entire design function — from team building to design culture to product craft — not just a slice of it

● Work at the frontier of 3D + AI, one of the most technically exciting intersections in consumer and enterprise software today

● Your design decisions are experienced by millions of customers and some of India's largest enterprise brands

● Collaborate directly with a senior team with deep domain expertise in 3D, AI, and spatial computing

● Access to frontier tools, real user data at scale, and the freedom to evolve how design works at company

● Direct collaboration with investors from NVIDIA, Microsoft, and Google

● A craft-forward culture where great design is celebrated and given the space and resources to be exceptional

Job Title: Python Developer

Location: Bangalore

Experience: 5–7 Years

Employment Type: Full-Time

Job Description:

We are seeking an experienced Python Developer with strong proficiency in data analysis tools and PySpark, along with a solid understanding of SQL syntax. The ideal candidate will work on large-scale data processing and analysis tasks within a fast-paced environment.

Key Requirements:

Python: Hands-on experience with Python, specifically in data analysis using libraries such as pandas, numpy, etc.

PySpark: Proficiency in writing efficient PySpark code for distributed data processing.

SQL: Strong knowledge of SQL syntax and experience in writing optimized queries.

Ability to work independently and collaborate effectively with cross-functional teams.

Selected intern's day-to-day responsibilities include:

1. Work with the on-site Social Media Manager to create and implement campaigns
2. Develop content calendars on a weekly and monthly basis for company brands
3. Monitor analytics with social media team to identify viable ideas
4. Create engaging blog and social media content
5. Assist in the general distribution of press releases and media alerts
6. Provide support to our marketing team at live and online events

• Build efficient, testable, and reusable PHP modules
• Write all clean object-oriented PHP as well as efficient SQL
• Integrate features and improvements that can support our large-and-growing SAAS product.
• Take initiative and contribute to technical solutions, R&D.
• Contribute to internal tools/processes that help us manage the product and QA cycle
• Perform Unit testing.
• Opportunity to learn and work on interesting solutions like Application Scaling, Microservices, Batch Processing, Javascript frameworks like ReactJS.
• Keep abreast of new trends and best practices in web development
• Adhere to milestones assigned

Skills:

• Must require solid programming proficiency with Core PHP.
• Strong knowledge of OOPS and how to apply it in application code is a must.
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
• Familiarity with SQL databases and their declarative query languages.
• Exposure to designing and building APIs (REST/HTTP/Soap) is highly preferred.
• Understanding the fully synchronous behavior of PHP
• Experience with any MVC framework is an added advantage.
• Proficient understanding of software testing
• Understanding of code versioning tools, such as Bitbucket, Git is an advantage
• Understanding of product development environments and methodologies like Agile highly preferred
• Good problem-solving skills.

Desired Profile:

• Minimum 1.5 years of experience developing web applications and understanding modern PHP standards.
• The candidate should be willing to work with a startup/mid-size company.
• The candidate must love to code and must possess a thorough knowledge of web technologies.
• Motivated and ambitious to learn new technologies, grow as a leader in quick time.
• Good communication skills - must be able to explain work and provide answers in English

Senior Manager - Research

About Us

upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale.

upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.

• upGrad was awarded the Best Tech for Education by IAMAI for 2018-19
• upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India
• upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany.
• We were also covered by the Financial Times along with other disruptors in Ed-Tech
• upGrad is the official education partner for the Government of India - Startup India program
• Our program with IIIT B has been ranked #1 program in the country in the domain of
• Artificial Intelligence and Machine Learning

Role Summary

As a User Research Professional you will establish UX Research practice for your pods and collaborate closely with the product and tech leadership to shape our products. You will work with your peer(s) to set clear methods, standards and metrics for gathering qualitative and quantitative insights to continuously deepen the actionable knowledge of our product teams.

You will work with teams to develop research awareness, skills for engaging learners, community and experts, also knowledge for discerning what is important to take into product or innovation practices. You will maintain the highest level of research rigour across all types of studies and constraints. In addition to laying the foundation for user research for your pods, you will conduct and lead key research activities, applying quantitative or qualitative research methodologies to generate actionable insights for our products, brand and strategic direction. Your success will be the team’s commitment to research practices and knowledge of deep learning practices which are hidden in plain sight from across India's hinterland to metros.

Roles & Responsibilities

• Lead and coach team of UX researchers across any one of the Discovery and Growth, Learning experience, Careers, and Breakout pods
• Partner with User Researchers, Design Leads, Product Managers, and Engineering managers to drive all stages of research from early product direction through summative validation in an Agile work environment
• Lead prioritization about what we research, when to research it, and how that research is conducted; This might mean working with cross-functional teams, multiple devices, brands, and platforms, in order to find opportunities to further improve the user experience
• Influence a diverse set of stakeholders through excellent relationship building, and crisply providing insight and deep domain expertise in research practices and product development
• Put the needs of our varied set of users front and center and driving, through influence and well-constructed presentations of insights, the user experience strategy of our many products
• As a voice of the user, effectively challenge and elevate the customer experience in a data-driven environment
• Design, recruit and moderate research studies regularly (both in-person and remote)
• Use a variety of research methods and tools to best reach the goals of each project in order to provide rich, actionable insights
• Communicate research findings and prioritized recommendations to internal stakeholders in a clear and compelling way

Skills Required

• You have 6+ years of experience as a User Research Leader with experience building successful practices inside of companies
• You have to lead a team of at least 4 people
• You have deep knowledge of qualitative research methods and tools across the Indian diaspora, as well as knowledge of quantitative methods
• You know how to analyze and work with design, business, and product data tracking
• You have an excellent knowledge of UX standards, and bring a deep background in psychology, social sciences, or anthropology to the practice
• You have strong oral and written communication skills in both Hind, English, and ideally one other language relevant to our deep reach in India. Any other language is a bonus.
• Your excellent presentation skills will help you collaborate with team members from a wide range of teams and geographies across India.
• You have experience in working in an agile environment and the ability to adapt quickly to changing product priorities
• BA or MS in Psychology, Anthropology or Design with a strong focus on User Research is an added bonus