HR Generalist

Skills We Require:- Dev Ops, AWS Admin, terraform, Infrastructure as a Code

SUMMARY:-

• Implement integrations requested by customers
• Deploy updates and fixes
• Provide Level 2 technical support
• Build tools to reduce occurrences of errors and improve customer experience
• Develop software to integrate with internal back-end systems
• Perform root cause analysis for production errors
• Investigate and resolve technical issues
• Develop scripts to automate visualization
• Design procedures for system troubleshooting and maintenance

Have good hands on experience on Dev Ops, AWS Admin, terraform, Infrastructure as a Code

Have knowledge on EC2, Lambda, S3, ELB, VPC, IAM, Cloud Watch, Centos, Server Hardening

Ability to understand business requirements and translate them into technical requirements

Experience:

- 2-5 years

Requirements:

- strong backend knowledge in Node.js

- knowledge in typescript would be an added advantage

- frontend tech: React, Vue(Optional)

- familiar with Redux, RTK

- knowledge in db: MySQL, PostgreSQL, MongoDB(Optional)

- experience in git

- familiar with linux systems

- familiar with hosting web servers and technologies like nginx, apache

- familiarity with docker is an added advantage

Responsibilities:

- building microservices, REST APIs

- adhering to best security, performance and scalability techniques

- coding complex modules

- code reviews- enforcing best practices

- implementing better application architectures

- strong interest to learn new technologies and adapt

- agile methodology project experience

- experience in estimating projects

- assist in preparing technical documentations

- passion for team work and innovation

Industry

Information Technology & Services

Employment Type

Full-time

Job Type: Full-time

Pay: ₹10,000.00 - ₹30,000.00 per month

Schedule:

• Day shift

Ability to commute/relocate:

• Kozhikode, Kozhikode - 673019, Kerala: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Angular: 1 year (Preferred)
• total work: 2 years (Required)
• Java: 2 years (Required)

Company: MyOperator

Location: Noida Sector 2

About Us:

MyOperator is a leading provider in the customer experience space, dedicated to transforming how businesses interact with their customers. We are seeking a strategic and visionary Customer Success Team Manager to spearhead our customer success department and drive impactful, long-term relationships with our valued clients.

Role Overview:

As the Customer Success Team Manager, you will be the strategic leader responsible for overseeing the entire customer success department. Your primary goal will be to design and execute customer success strategies that align with our company's business objectives, ensuring exceptional customer satisfaction and retention. You will lead a high-performing team of customer success professionals, identify process gaps, and implement innovative solutions to enhance the customer journey.

Requirements

Key Responsibilities:

Strategic Development and Execution:

Develop and implement comprehensive customer success strategies that align with MyOperator's business goals.

Set clear customer success targets and KPIs, establish processes and policies, and monitor key metrics to drive team and customer success.

Design and roll out programs that enhance customer experience, boost revenue potential, and minimize churn.

Team Leadership and Management:

Lead, mentor, and manage a team of customer success professionals, setting performance goals and providing ongoing coaching and feedback.

Conduct performance reviews and implement development plans to ensure team effectiveness and professional growth.

Customer Satisfaction and Retention:

Drive initiatives to maximize customer satisfaction and loyalty through proactive engagement, issue resolution, and the development of customer loyalty programs.

Analyze customer feedback and data to identify trends and areas for improvement, ensuring the team effectively addresses customer needs and concerns.

Operational Excellence:

Identify and address process gaps, implementing scalable solutions to improve the customer experience and operational efficiency.

Utilize data-driven insights to track progress towards success goals and inform decision-making.

Cross-Departmental Collaboration:

Collaborate with Sales, Marketing, Product, and other departments to ensure alignment with the company’s overall strategy and enhance the customer journey.

Share customer insights and feedback to drive product improvements and refine marketing strategies.

Recruitment and Training:

Oversee the hiring process for customer success professionals, ensuring the team is equipped to meet revenue goals and customer expectations.

Develop and deliver training programs to enhance team skills and knowledge, ensuring high standards of customer support.

Requirements:

Experience: 4-9 years of experience in customer-facing roles, including customer service, technical support, or sales, with a proven track record of managing and leading teams.

Leadership: Demonstrated experience in leading teams, setting strategic goals, and driving performance metrics.

Technical Proficiency: Strong understanding of technical concepts and the ability to communicate them effectively to both team members and customers.

Communication Skills: Excellent verbal and written communication skills, with the ability to engage effectively with customers, team members, and stakeholders.

Analytical Skills: Proven ability to use data to drive decisions, optimize performance, and identify areas for improvement.

Strategic Thinking: Ability to develop and implement strategies that align with company goals and enhance customer success.

Why Join Us:

At MyOperator, you’ll be at the forefront of customer success innovation, leading a dynamic team and driving meaningful change. We offer a collaborative work environment, opportunities for professional growth, and a commitment to your career development.

Apply Now:

If you’re a strategic leader with a passion for customer success and a track record of achieving results, we’d love to hear from you. Apply today to join our team and make an impact at MyOperator!

YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation.

At YASH, we’re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future.

We are looking forward to hire ABAP On HANA Professionals in the following areas :

• Minimum of 2-10 years - Hands-on experience on HANA ABAP/ABAP Objects, Dialog programming, User-exits, BADI, Smart Forms, ALV, RFCs, and other SAP development tools.

• Knowledge of best practices with ABAP programming.

• Having experience in ABAP - Reports, Interface ( BAPI, RFC, ALEIDOC), Conversions - BDCS, Enhancements - BADI,Impliciti / explicit enhancements, Forms - Adobe forms, and CDS Views.

About us

Blitz is into Instant Logistics in Southeast Asia. Blitz was founded in the year 2021. It is in the business of delivering orders using EV bikes. Blitz not only delivers instant orders through EV Bikes, but it also finances the EV bikes to the drivers on lease and generates another source of revenue from the leasing as well apart from delivery charges. Blitz is revolutionizing instant coordination with the help of advanced technology-based solutions. It is a product-driven company and uses modern technologies to build products that solve problems in EV-based Logistics. Blitz is utilizing data sources coming from the EV bikes through IOT and smart engines to make technology-driven decisions to create a delightful experience for consumers

We are looking for a talented Backend Engineer with a strong proficiency in Go/Golang development to join our team. As a Backend Engineer, you will play a crucial role in designing, implementing, and maintaining scalable backend systems that power our

Applications. You will collaborate closely with cross-functional teams to deliver robust and efficient solutions that meet our business requirements

Responsibilities

1. Design, develop, and maintain backend services and APIs using Go/Golang.
2. Collaborate with product managers and front-end engineers to understand requirements and translate them into technical solutions.
3. Architect scalable and high-performance systems to handle large volumes of traffic.
4. Implement security best practices to ensure the confidentiality, integrity, and availability of our systems and data.
5. Write clean, efficient, and maintainable code following coding standards and best practices.
6. Optimise database queries and data access patterns for maximum performance.
7. Implement automated tests to ensure the reliability and stability of the backend services
8. Monitor and troubleshoot production systems to identify and resolve issues in time.
9. Participate in code reviews to maintain code quality and provide constructive feedback to peers. 
10. Stay up-to-date with the latest backend technologies, frameworks, and industry trends.

Requirements

1. Bachelor’s degree in Computer Science, Engineering, or a related field.
2. Minimum of 3 years of professional experience in backend development.
3. Proficiency in Go/Golang programming language for at least 2 years.
4. Solid understanding of data structures, algorithms, and computer science fundamentals.
5. Experience with building and deploying microservices architectures.
6. Strong knowledge of database systems, including SQL and NoSQL databases.
7. Familiarity with cloud computing platforms such as AWS, GCP, or Azure.
8. Experience with containerization technologies such as Docker and container orchestration tools like Kubernetes
9. Understanding of RESTful APIs and web services.
10. Excellent problem-solving and analytical skills. 
11. Ability to work effectively both independently and as part of a team.
12. Strong communication skills and ability to collaborate effectively with cross-functional teams.

Preferred Qualifications

1. Experience with distributed systems and messaging queues (e.g., Kafka, RabbitMQ).
2. Knowledge of GraphQL and GraphQL query language.

Company's website - https://rideblitz.com/

JD:

- 12 + Yrs of total experience along with knowledge and hands-on experience in MERN (Mongo db, Express js, React js and Node js) stack.

- Experience to unblocking and helping technical teams.

- Experience in application architecture design and development

- Expertise in designing scalable applications.

- Experience in working on deployments, cloud infra and CI/CD.

- Full stack development experience 

- Hands on experience in MERN stack.

Position: Lead Gen / Telemarketing Executive

Exp: 0.6 - 3 years.

Identifies prospects by generating leads

Calls prospective customers

Influences customers to buy services and products by following a prepared sales talk to give service and product information a

Completes orders by recording names, addresses, and purchases; referring orders for filling.

Secures information by completing database backups.

Maintains a safe and clean working environment by complying with procedures, rules, and regulations.

Maintains operations by following policies and procedures; reporting needed changes.

Contributes to team effort by accomplishing related results as needed.

We are looking to hire a talented PHP developer to manage our back-end services and ensure a seamless interchange of data between the server and our users. As a PHP developer, you will be responsible for developing and coding all server-side logic. You will also be required to maintain the central database and respond to requests from front-end developers.

To ensure success as a PHP developer, you should have in-depth knowledge of object-oriented PHP programming, an understanding of MVC designs, and working

Knowledge of front-end technologies including HTML5, JavaScript, and CSS3. Ultimately, a top-level PHP Developer can design and build efficient PHP modules while seamlessly integrating front-end technologies.

• Analyzing website and application
• Writing back-end code and building efficient PHP modules.
• Developing back-end portals with an optimized
• Troubleshooting application and code
• Integrating data storage
• Responding to integration requests from front-end developers.
• Finalizing back-end features and testing web
• Updating and altering application features to enhance

• Bachelor’s degree in computer science or a similar
• Knowledge of PHP web frameworks including Yii, Laravel, and CodeIgniter.
• Knowledge of front-end technologies including CSS3, JavaScript, and
• Understanding of object-oriented PHP
• Previous experience creating scalable
• Proficient with code versioning tools including Git, Mercurial, CVS, and
• Familiarity with SQL/NoSQL
• Ability to project
• Good problem-solving skills

We are seeking a passionate DevOps Engineer to help create the next big thing in data analysis and search solutions.

You will join our Cloud infrastructure team supporting our developers . As a DevOps Engineer, you’ll be automating our environment setup and developing infrastructure as code to create a scalable, observable, fault-tolerant and secure environment. You’ll incorporate open source tools, automation, and Cloud Native solutions and will empower our developers with this knowledge. 

We will pair you up with world-class talent in cloud and software engineering and provide a position and environment for continuous learning.