HR Generalist

Job Title: Customer Support Executive

Job Type - Full Time

Location – Indore

Job Summary:

The Customer Support Executive is entrusted with the responsibility of delivering outstanding customer service and support to our clients. This role involves handling customer inquiries, resolving issues, and ensuring overall customer satisfaction through effective communication and problem-solving.

Responsibilities/Duties:

1.   Prompt Customer Response:

·        Respond promptly and professionally to customer inquiries via email and chat, addressing questions related to products, orders, and special orders.

2.   Record Keeping:

·        Maintain accurate records of customer interactions, transactions, comments, and issues to ensure a comprehensive understanding of customer needs.

3.   Product and Service Information:

·        Provide customers with detailed product and service information, troubleshoot issues effectively to ensure customer satisfaction.

4.   Collaboration:

·        Collaborate with other departments to ensure a seamless customer experience, addressing and resolving issues that may require cross-functional coordination.

5.   Order Updates:

·        Communicate with customers through email to provide timely updates on their orders and address any inquiries they may have regarding the status of their purchases.

6.   Issue Resolution:

·        Proactively identify customer issues and provide effective solutions, escalating complex problems to the appropriate departments for resolution.

7.   Team Collaboration:

·        Work closely with the Sales and Support Team to address customer queries related to products, services, and order fulfillment, fostering a collaborative team environment.

8.   Continuous Improvement:

·        Continuously identify opportunities for process improvements within the customer service function, recommending changes to enhance overall efficiency and customer satisfaction.

Qualifications/Requirements:

Education:

·        Graduate/ Post Graduate.

Experience:

·        Minimum 1 year of experience in customer service or a related field, showcasing a proven track record of effectively addressing customer needs.

·        Knowledge of jewelry products is good to have.

Skills:

·        Excellent written communication skills (English) to effectively interact with customers through email and chat.

·        Strong interpersonal skills with the ability to work well in a team, fostering a positive and collaborative work environment.

·        Strong attention to detail, ensuring accuracy in recording customer interactions and addressing inquiries with precision.

·        Ability to learn and adapt quickly to new systems and procedures, staying current with product knowledge and company policies.

What You’ll Do

As an SAP CPI Senior Consultant, you will:

 Develop and implement integration strategies and architectures utilizing SAP CPI (Cloud Platform Integration)

 Lead analysis and design sessions to create requirements to develop client solutions

 Aid in designing, developing, and configuring SAP CPI functions to meet client business requirements, including integration points with other modules and systems

 Manage and oversee the design and development of customized RICEFW (Reports, Interface, Conversion, Enhancements, Forms and Workflows) objects

 Provide general technical support for our clients and lead other consulting resources

What We’re Looking For

 4-8 years of experience in SAP CPI

 Minimum of 2 full-lifecycle SAP CPI projects

 Team lead experience

 Expertise in integrating SAP with 3rd party systems

 Flexibility and adaptability - Our seniors work on everything from design to hands-on development and can stretch into new roles

 High-level expertise with core SAP modules, including SD, FICO, EWM, MM, PP, TM

 Thorough client services orientation and accustomed to taking an active role in executing engagements and project plans/tasks

 Willingness to support both project-based work as well as application-managed services (AMS)

 Ability to support a hybrid-working model at home and in the local office

 Strong analytical skills and problem-solving skills and the ability to present and communicate findings and recommendations

 4-year degree in Business Administration, Computer Science, Information Systems, Engineering, or an equivalent discipline

Full Stack Developer responsible for managing back-end services and the interchange of data between the server and the users.

Your primary focus will be the development of all server side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the frontend elements built by your co-workers into the application. Therefore, a basic understanding of frontend technologies is necessary as well.

We are looking to recruit a candidate for a role that will require:

• Create and consume restful APIs
• Design, develop, and maintain internal and external applications
• Build efficient, testable, and reusable modules
• Write high quality, structured application/interface code and documentation
• Identify solutions through research and collaboration that resolves the root of problems as they arise
• Define functional and technical requirements for application software to develop skills and knowledge
• Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality
• Contribute in all phases of the development lifecycle

Requirement

∙ Proficient in Node.JS and ReactJS development stack

∙ 2+ years’ experience designing, querying, and updating databases in MySQL/nosql

∙ Basic understanding of web technologies including HTML, CSS, JavaScript, AJAX etc.

∙ Passion for best design and coding practices and a desire to develop new bold ideas

∙ Good to have knowledge of AWS, Redis, ElasticSearch

Job Title: Sales Associate – VADAI (Value-Aided Delta with Artificial Intelligence)

Location: South India – Preferably Chennai, Bangalore, or anywhere in Tamil Nadu

Type: Full-Time

Compensation: Fixed Monthly Pay + 10% Commission from Second-Month Revenue of Each School Closed

About VADAI

VADAI is an AI-powered education engine designed to transform school learning across India. By measuring a student’s understanding and adapting to their individual pace, VADAI enhances academic growth, ethical learning, and career readiness — far beyond what traditional ERPs or LMS platforms can provide.

Our mission is to make this advanced, AI-driven learning accessible to all — from urban metros to rural and government schools — through smartphones, tablets, and desktops. We're here to build a stronger educational foundation for the future of India.

Key Responsibilities

Identify and visit schools within your territory; pitch to principals or decision-makers in person.

Professionally present printed brochures, demo kits, agreements, and your company credentials during visits.

Clearly explain the benefits of VADAI in a calm, simple tone and secure demo appointments or agreements.

Follow up diligently and help schools feel confident about onboarding.

Maintain and regularly update visit details, status, and contact information in a shared Google Sheet.

Coordinate with internal teams to ensure smooth onboarding and implementation for every school.

Be available on-site during Demo Days, addressing questions from students and teachers.

Incentives & Career Growth

Fixed Monthly Salary to support basic travel and field expenses.

10% Commission on the second-month revenue from each school deal you close.

Top performers will receive a Certificate of Excellence based on number of schools closed, timeline, and rank.

Opportunity to be promoted to Head of Sales or Regional Sales Lead as the company expands into new territories, including universities and pan-India K-12 schools.

What We’re Looking For

Strong verbal communication and interpersonal skills.

Ability and willingness to travel extensively within South India.

Basic comfort with digital tools like Google Sheets, Email, and mobile apps.

A sincere, mission-driven attitude — we want people who believe in improving education in India through innovation and action.

Join Us

Be part of the change. Join VADAI to transform schools, empower students, and build the future of AI in education — one school at a time.

Apply here: https://grnh.se/04111a9b4us

Drive growth at one of the fastest-growing companies in America. 

Fresh Prints is an NYC-based custom apparel brand. We find incredible students and give them training and support to build the business at their schools. We have 600+ students who will do $40+ million in sales over the next 12 months. 

You’ll be focused on the next $100 million. How do we create unique value propositions? How do we optimize the existing revenue channels and develop additional revenue channels? How do we usher in the next stage at Fresh Prints? 

Those are the questions the members of our cross-functional Growth Team work on every day. They do so not as developers, designers, or marketers but as entrepreneurs determined to drive the business forward. 

This role is perfect for someone with 2+ years of experience in marketing, project management, data, and related roles. For the right person, this role offers an uncapped opportunity. With time, the role will develop into a higher-level role, and you’ll be given the opportunity to be a leader in the space.

We’re looking for someone willing to take ownership of projects, demonstrate resourcefulness, be super attentive to details, be proactive, stay calm under pressure, and execute on tight deadlines. The ideal candidate should love taking on new challenges.

Needless to say, you’ll grow as Fresh Prints grows. You’ll get the time and support you need to learn, develop professionally, and have a big impact. 

Description of the Role 

• Design and implement revenue-generating initiatives, including campaigns, promos and workflows.
• Coordinate campaign launches and ensure timely execution.
• Collaborate with creative teams to develop compelling marketing materials and content.
• Create personalized marketing programs that enhance customer experience at various stages of the customer lifecycle.
• Work with channel managers to plan, execute, and optimize multi-channel marketing campaigns (email, SMS, Ads, etc.)
• Monitor campaign performance and implement improvements to maximize ROI, engagement, and retention.
• Utilize customer data and analytics to inform marketing strategies and decisions.
• Regularly report on key metrics related to revenue, campaign performance, and engagement.
• Work closely with Sales, Product, Tech, and the rest of the Growth team to align on goals and strategies.

Requirements 

• 2+ years of experience in marketing, project management, data, or related roles.
• An MBA or relevant advanced degree is a plus.
• Demonstrated experience in effectively leading and managing teams, fostering collaboration, and driving team performance towards shared goals.
• Proven track record of developing and executing successful revenue strategies.
• Strong analytical skills with the ability to interpret data and make data-driven decisions.
• Excellent project management skills, with the ability to manage multiple projects simultaneously.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and requirements.
• Super detail-oriented and meticulous with work
• Strong time management & prioritization skills
• Excellent communication and collaboration skills.
• Self-motivated and excited to work on different projects

Personal Attributes 

• Proactive. You believe it’s always on you to ensure that anything you do is a success
• In love with a challenge. You revel in solving problems and want a job that pushes you out of your comfort zone
• Goal-oriented. You’re incredibly ambitious. You’re dedicated to a long-term vision of who you are and where you want to go
• Open to change. You’re inspired by the endless ways in which everything we do can always be improved
• Calm under pressure. You have a sense of urgency but channel it into productively working through any issues
• Super attentive to detail. You have an eagle’s eye for detail and can catch any mistake within seconds

Compensation & Benefits 

• 14 lakhs (per annum) 
• Health Insurance 
• Mental Health Benefits
• The opportunity to learn a lot rapidly 
• Working with a talented and busy team dedicated to building a business together

Details 

• This is a WFH role and could be based anywhere in India
• Hours are Monday - Friday, 12:30 PM IST - 9:30 PM IST 

Fresh Prints is an equal employment opportunity employer and promotes diversity; actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply.

• Cold-calling to prospective leads and maintaining an Excel sheet with customer details and calling status.
• Generate new leads from existing clients.
• Independently handle the first level of conversation on chosen services
• Send mail regarding product descriptions and product white papers to prospects.
• Follow-ups over the phone and emails to win opportunities/sales.
• Convert hot leads into face-to-face or telephonic meetings.
•  Assign converted meetings to sales team members by sending meeting calendars and customer credentials.
• Take the meeting status from the concerned account manager.
• Log all lead and meeting-related data and status in CRM/Tools.
• Maintain bills and coordinate with the Accounts department regarding the same.
• Maintain office supplies by checking inventory and preparing the required items list monthly. 

Selected intern's day-to-day responsibilities include:

1. Work with the on-site Social Media Manager to create and implement campaigns
2. Develop content calendars on a weekly and monthly basis for company brands
3. Monitor analytics with social media team to identify viable ideas
4. Create engaging blog and social media content
5. Assist in the general distribution of press releases and media alerts
6. Provide support to our marketing team at live and online events

JD for NodeJS

Mandatory Skills - Nodejs, Javascript, Express.js, MongoDB, Data Structures, Algorithms. 

Please find the JD below:-

• Expertise in Node.js Web frameworks like Meteor, Express, and Kraken.JS
• Expertise in building highly scalable web services using Node.js, Create REST API with the help of Node middleware
• Deep understanding of REST and API design
• Experience designing APIs for consistency, simplicity, and extensibility.
• Expertise with JavaScript testing frameworks like Jasmine, Quit, Mocha, Sinnon and Chai. 
• Expertise with build tools like Web pack, gulp, and grunt.
• Integration of various application components
• Experience in various phases of Software Development Life Cycle (SDLC) such as requirements analysis, design, and implementation in an agile environment, etc.

About Us :-

Mobile programming LLC is a US based digital transformation company. We help enterprises transform ideas into innovative and intelligent solutions, governing the Internet of Things, Digital Commerce, Business Intelligence Analytics and Cloud Programming. Bring your challenges to us, we will give you the smartest solutions. From conceptualizing and engineering to advanced manufacturing, we help customers build and scale products fit for the global marketplace.

Mobile programming LLC has offices located in Los Angeles, San Jose, Glendale, San Diego, Phoenix, Plano, New York, Fort Lauderdale and Boston. Mobile programming is SAP Preferred Vendor, Apple Adjunct Partner, Google Empaneled Mobile Vendor and Microsoft Gold Certified Partner. 

Moreover We have our presence in India with 7 locations i.e Gurgaon, Mohali, Panchkula, Pune, Bangalore, Dehradun & Chennai.

For more information please visit to our website link below:-

https://www.mobileprogramming.com/">https://www.mobileprogramming.com