Analyst - Business Analytics

Role & Responsibilities

Lead and mentor a team of data engineers, ensuring high performance and career growth.

Architect and optimize scalable data infrastructure, ensuring high availability and reliability.

Drive the development and implementation of data governance frameworks and best practices.

Work closely with cross-functional teams to define and execute a data roadmap.

Optimize data processing workflows for performance and cost efficiency.

Ensure data security, compliance, and quality across all data platforms.

Foster a culture of innovation and technical excellence within the data team.

• Fresher/ Sales Experience in Market Research
• Excellent Communication Skills, Public Speaking Skills, Selling Skills, Convincing and Negotiation Skills.
• Should have passion for working in Sales, and meeting desired targets.
• Excellent Customer Service Skills.
• Undergraduate/Bachelor’s degree

Job Summary: We are looking for a skilled SQL Developer to join our team. The ideal candidate will have a strong understanding of database management systems, experience in writing complex SQL queries, and a solid understanding of data structures and algorithms. The SQL Developer will be responsible for designing, developing, and maintaining SQL databases, ensuring their performance, availability, and security.

Key Responsibilities:

• Design, develop, and optimize SQL databases, tables, views, stored procedures, and triggers.
• Develop efficient and complex SQL queries for data extraction, transformation, and loading (ETL).
• Create and maintain database schema designs, data models, and ER diagrams.
• Analyze and optimize complex SQL queries for better performance.
• Implement indexing strategies, query optimization techniques, and other performance tuning practices.
• Ensure data integrity and security by designing and implementing database constraints, data validation rules, and security policies.
• Work with software developers, data analysts, and system administrators to integrate SQL databases with other applications and systems.
• Collaborate with business stakeholders to understand data requirements and provide solutions.
• Document database designs, stored procedures, and other database-related activities.
• Maintain accurate records of database changes, optimizations, and configurations.

Eligibility Criteria:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 3 to 5 years of experience as an SQL Developer or in a similar role.
• Proven experience in database design, development, and management.
• Experience with SQL Server, MySQL, PostgreSQL, or other relational database management systems.
• Proficiency in writing complex SQL queries, stored procedures, functions, and triggers.
• Strong understanding of indexing, query optimization, and performance tuning.
• Familiarity with database security best practices.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.
• Attention to detail and commitment to quality.
• Ability to work independently and in a team environment.
• Experience with cloud-based databases (e.g., AWS RDS, Azure SQL Database).
• Experience with NoSQL databases.

What We Offer:

·        Competitive salary and performance based incentives.

·        Comprehensive benefits package, including health

·        Opportunities for professional growth and career advancement.

·        A collaborative and innovative work environment.

Job Summary: As a Customer Support Executive , you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner. You will work closely with customers and internal teams to ensure exceptional service delivery and customer satisfaction.

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a courteous and professional manner.
• Identify customer needs and recommend appropriate solutions.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
• Keep records of customer interactions, comments, and complaints.
• Ensure customer satisfaction and provide professional customer support.

Requirements:

• Proven customer support experience or experience as a client service representative.
• Excellent communication and problem-solving skills.
• Ability to multi-task, prioritize, and manage time effectively.
• High school diploma or equivalent; college degree preferred.

Preferred Skills:

• Experience in a call center or BPO environment.
• Knowledge of customer relationship management (CRM) systems.
• Fluency in English.

Note: Cab facility (only drop) available for female candidates.

Job Type: Full-time

Pay: ₹13,000.00 - ₹22,000.00 per month

Shift:

• Night shift
• US shift

Benefits:

• Health insurance
• Life insurance
• Provident Fund

Other Benefits:

• Performance bonus

What you need to have:

Great opportunity to work in Roots Innovations Pvt.ltd., We simplify the RPA (Robotic Process Automation) platform with AI-powered Bots to manage business processes & compliance for all types of industry sectors.

Profile – Backend Developer (Node JS)

Educational Qualification: BE/B.Tech/BCA/BCS/MSC/MCA/MCS/M.Tech(Certification course will be Advantage)

Experience - Fresher

Job Description:

· Implement a robust set of services and APIs to power the back-end application

· Optimize application for maximum speed and scalability

· Implementation of security and data protection

· Follow and understand architecture design and implementation on
development, testing, implementation, and documentation.

· Conduct reviews and conduct team training on the complex features of NodeJS.

· Analyze business/functional requirements and translate them into
concrete tasks

· Manage Product releases

Skill Set Required:

· Knowledge on NodeJs or any NodeJS frameworks

· Good knowledge of Relational and NoSQL databases (MongoDB)

· Exposure to Cloud Environments like AWS, MS Azure or Google Cloud

· Knowledge of an interest in Agile Methodologies, such as Extreme Programming (XP) and Scrum

· Knowledge of software best practices, like Test-Driven Development (TDD) and Continuous Integration (CI)

Responsibilities of the PHP Developer Role:

• Proficient in Laravel or other similar framework
• Knowledge of web technologies including HTML, CSS, Javascript, AJAX etc.
• Knowledge of relational databases, version control tools and of developing web services.
• A senior member of a team responsible for the development of the back office system.
• Write code to a high standard, in a timely and scalable way.
• Ensure that code is well structured and documented in best practice.
• Assist in writing development specs to enhance the system and to allow for more efficient work practices.
• Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality
• Create a test environment and roll out rigorous user testing practices.
• Assist senior management in evaluating and prioritizing system enhancements.