Analyst - Business Analytics

Now Hiring: Process Trainer – Domestic BPO Operations | Location: Gurugram (Onsite)

Designation: Process Trainer

Department: Training & Development – Domestic BPO

Location: Gurugram (Onsite)

Relevant Experience Required

• Minimum 4 years of on-paper experience as a Process Trainer in the Domestic BPO sector
• Total experience: 4+ years in Training & Development roles preferred

Key Responsibilities

• Deliver end-to-end new hire training aligned with client processes and organizational standards
• Conduct refresher training for existing team members to ensure continuous performance improvement
• Develop and manage training modules, PPTs, and learning materials prior to training sessions
• Handle mock calls, live call barging, and post-training handover assessments to the Process Head
• Conduct feedback sessions, assess training effectiveness, and take corrective actions as needed
• Create engaging and instructional content using a variety of training formats and techniques
• Provide training on objection handling, rebuttal strategies, and customer interaction excellence
• Act as a single point of contact for managing process updates and disseminating information across teams
• Maintain and update training manuals, SOPs, process documents, and course content regularly
• Prepare detailed training performance reports and present them to HOD and Senior Management on a weekly/monthly basis
• Drive result-oriented improvement programs for existing staff to enhance efficiency and quality

Qualifications & Skills

• Graduate degree in any discipline
• Proven experience in training and development within Domestic BPO environments
• Excellent verbal and written communication skills in English and Hindi
• Strong presentation, content development, and feedback skills
• Ability to analyze training outcomes, modify methodologies, and ensure measurable improvements
• Proficiency in MS PowerPoint, Excel, and digital learning tools

Wissen Technology is Hiring for React Developer

About Wissen Technology:

At Wissen Technology, we deliver niche, custom-built products that solve complex business challenges across industries worldwide. Founded in 2015, our core philosophy is built around a strong product engineering mindset—ensuring every solution is architected and delivered right the first time. Today, Wissen Technology has a global footprint with 2000+ employees across offices in the US, UK, UAE, India, and Australia. Our commitment to excellence translates into delivering 2X impact compared to traditional service providers. How do we achieve this? Through a combination of deep domain knowledge, cutting-edge technology expertise, and a relentless focus on quality. We don’t just meet expectations—we exceed them by ensuring faster time-to-market, reduced rework, and greater alignment with client objectives. We have a proven track record of building mission-critical systems across industries, including financial services, healthcare, retail, manufacturing, and more. Wissen stands apart through its unique delivery models. Our outcome-based projects ensure predictable costs and timelines, while our agile pods provide clients the flexibility to adapt to their evolving business needs. Wissen leverages its thought leadership and technology prowess to drive superior business outcomes. Our success is powered by top-tier talent. Our mission is clear: to be the partner of choice for building world-class custom products that deliver exceptional impact—the first time, every time.

Job Summary:

We are seeking highly motivated React Developer

Experience: 8+ Years

Location: Pune/ Mumbai

Mode of Work: Full Time

Key Responsibilities:

• Should have 8+ years hands on experience in web technologies like JavaScript, HTML5 & CSS.

• Expert level knowledge of JavaScript including latest edition(s) of JavaScript (ES2023). Knowledge of typescript is a plus.

• Hands on experience with JavaScript frameworks like React 17 and above versions

• Good understanding of asynchronous request handling, partial page updates like Promises, RxJS

• Proficient in advanced CSS3, HTML5 and Bootstrap. Exposure to css-in-js libraries like styledjs or others is beneficial.

• Able to translate mockups in figma or illustrator to actual working components.

• Working experience on testing tool like karma/jasmine/enzyme.

• Basic understanding of nodejs is beneficial.

• Proficient understanding of code versioning tools, such as Git

• Excellent analytical/reasoning skills

• Good team player

• Excellent written and verbal communication skill

Job Title: Senior AIML Engineer – Immediate Joiner (AdTech)

Location: Pune – Onsite

About Us:

We are a cutting-edge technology company at the forefront of digital transformation, building innovative AI and machine learning solutions for the digital advertising industry. Join us in shaping the future of AdTech!

Role Overview:

We are looking for a highly skilled Senior AIML Engineer with AdTech experience to develop intelligent algorithms and predictive models that optimize digital advertising performance. Immediate joiners preferred.

Key Responsibilities:

• Design and implement AIML models for real-time ad optimization, audience targeting, and campaign performance analysis.
• Collaborate with data scientists and engineers to build scalable AI-driven solutions.
• Analyze large volumes of data to extract meaningful insights and improve ad performance.
• Develop and deploy machine learning pipelines for automated decision-making.
• Stay updated on the latest AI/ML trends and technologies to drive continuous innovation.
• Optimize existing models for speed, scalability, and accuracy.
• Work closely with product managers to align AI solutions with business goals.

Requirements:

• Minimum 4-6 years of experience in AIML, with a focus on AdTech (Mandatory).
• Strong programming skills in Python, R, or similar languages.
• Hands-on experience with machine learning frameworks like TensorFlow, PyTorch, or Scikit-learn.
• Expertise in data processing and real-time analytics.
• Strong understanding of digital advertising, programmatic platforms, and ad server technology.
• Excellent problem-solving and analytical skills.
• Immediate joiners preferred.

Preferred Skills:

• Knowledge of big data technologies like Spark, Hadoop, or Kafka.
• Experience with cloud platforms like AWS, GCP, or Azure.
• Familiarity with MLOps practices and tools.

How to Apply:

If you are a passionate AIML engineer with AdTech experience and can join immediately, we want to hear from you. Share your resume and a brief note on your relevant experience.

Join us in building the future of AI-driven digital advertising!

We are looking for an Android Developer who possesses a passion for pushing mobile technologies to the limits. This Android app developer will work with our team of talented engineers to design and build the next generation of our mobile applications. Android programming works closely with other app development and technical teams.
Responsibilities

• Design and build advanced applications for the Android platform
• Collaborate with cross-functional teams to define, design, and ship new features
• Work with outside data sources and APIs
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Work on bug fixing and improving application performance
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency

• Developing, maintaining, and managing advanced reporting, analytics, dashboards and other BI solutions.
• Performing and documenting data analysis, data validation, and data mapping/design.
• Reviewing and improving existing systems and collaborating with teams to integrate new systems.
• Conducting unit tests and developing database queries to analyze the effects and troubleshoot any issues.
• Creating tools to store data within the organization.

About SaaS Labs US, Inc: We’re a Palo Alto & Noida-based product company building SaaS products for sales, support & success roles. Our popular products are https://justcall.io/">JustCall, https://helpwise.io/">Helpwise & https://easycalendar.com/">EasyCalendar. We’re 5th fastest growing in India & 54th in APAC as per Deloitte in 2019 & 2020. Bootstrapped our way to >$7mil ARR and targeting $50mil ARR by 2023 end. Closed a large venture funding round in Jan 2021 (yet to be announced). We’re going to grow team size from 70 to 150 in 2021 and 500 by 2023. Our team members are from India, US, Bulgaria, and Philippines.

Job Title:  UI/UX Designer

Exp- 3 years and above

Responsibilities

1.Gather and evaluate user requirements in collaboration with product managers and       engineers

1. Illustrate design ideas using storyboards, process flows and sitemaps
2. Design graphic user interface elements, like menus, tabs and widget
3. Build page navigation buttons and search fields
4. Develop UI mockups and prototypes that clearly illustrate how sites function and look like
5. Create original graphic designs (e.g. images, sketches and tables
6. Prepare and present rough drafts to internal teams and key stakeholders
7. Identify and troubleshoot UX problems (e.g. responsiveness)Conduct layout adjustments based on user feedback
8. Adhere to style standards on fonts, colors and image

Requirements

1. Proven work experience as a UI/UX Designer or similar role.
2. Portfolio of design projects.
3. Knowledge of wireframe tools (e.g. Wireframe.cc and InVision)
4. Up-to-date knowledge of design software like Adobe Illustrator and Photoshop.
5. Team spirit; strong communication.
6. Conduct layout adjustments based on user feedback.
7. Adhere to style standards on fonts, colors and images.

MINIMUM REQUIREMENTS

TECHNOLOGIES YOU’LL NEED TO KNOW

Duties & Responsibilities:

• Design and build advanced applications for the Android platform.

• Collaborate with cross-functional teams to define, design, and ship new features

• Work with outside data sources and APIs

• Unit-test code for robustness, including edge cases, usability, and general reliability

• Work on bug fixing and improving application performance

• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.

• Strong knowledge of Android SDK.

• Proficient in different versions of Android, and know how to deal with different screen sizes.

• Strong technical expertise on Android device platforms.

• Good exposure to custom UI development.

• Candidate should be responsible for Design applications around natural user interfaces.

• Familiarity with Restful APIs to connect Android applications to back-end services.

• Strong knowledge of Android UI design principles, patterns, and best practices.

• Ability to understand business and technical requirements.

• Familiarity with cloud message APIs and push notifications.

• Proficient understanding of code versioning tools, such as Git.

• 5-Days a week working

• Regular Refreshments

• Trips and Activities