Analyst - Business Analytics

Technical Skills – Must have  

 Lead the design and development of AI-driven test automation frameworks and solutions.

 Collaborate with stakeholders (e.g., product managers, developers, data scientists) to understand testing requirements and identify areas where AI automation can be effectively implemented.

 Develop and implement test automation strategies for AI-based systems, encompassing various aspects like data generation, model testing, and performance evaluation.

 Evaluate and select appropriate tools and technologies for AI test automation, including AI frameworks, testing tools, and automation platforms.

 Define and implement best practices for AI test automation, covering areas like code standards, test case design, test data management, and ethical considerations.

 Lead and mentor a team of test automation engineers in designing, developing, and executing AI test automation solutions.

 Collaborate with development teams to ensure the testability of AI models and systems, providing guidance and feedback throughout the development lifecycle.

 Analyze test results and identify areas for improvement in the AI automation process, continuously optimizing testing effectiveness and efficiency.

 Stay up-to-date with the latest advancements and trends in AI and automation technologies, actively adapting and implementing new knowledge to enhance testing capabilities.

 Knowledge in Generative AI and Conversational AI for implementation in test automation strategies is highly desirable.

 Proficiency in programming languages commonly used in AI, such as Python, Java, or R.

 Knowledge on AI frameworks and libraries, such as TensorFlow, PyTorch, or scikit-learn.

 Familiarity with testing methodologies and practices, including Agile and DevOps.

 Working experience on Python/Java and Selenium also knowledge in prompt engineering.

Company: UpGrad

Position

Academic Counselor

Location

Gurgaon

Salary

Gurgaon INR 3.15 LPA to 6 LPA (Based on skills,interview, experience)

Working days :

 6 days

 4 days inside sales (work from office)

2 days field sales (expenses would be reimbursed by the company)

Working hours : 10am to 7pm

Experience Required

Minimum 1 Year in ED TECH Sales

About the Role

We are looking for passionate and highly driven Academic Counselors to join our dynamic team. The ideal candidate will play a pivotal role in guiding students in their upskilling journey by recommending suitable courses in Data Science and other emerging Tech.

domains. If you have a flair for sales, excellent communication skills, and a passion for education, we'd love to meet you.

Key Responsibilities

- Counsel prospective learners via phone, email, or in-person to help them understand the value and benefits of our tech programs.

- Drive sales conversion by identifying student needs and recommending suitable programs.

- Manage the complete sales cycle: lead qualification, counseling, follow-ups, and closure.

- Maintain accurate records of leads, interactions, and outcomes using CRM tools.

- Meet or exceed monthly targets and KPIs.

- Provide detailed course information, industry insights, and address queries effectively.

Required Skills & Qualifications

- Bachelor's degree in any field.

- Minimum 1 year of experience in a Ed-Tech Sales 

- Excellent verbal and written communication skills in English.

- Strong interpersonal skills with the ability to influence and negotiate.

- Self-motivated and target-driven with a problem-solving attitude.

- Tech-savvy and comfortable working in a fast-paced environment.

Preferred Qualifications

- Prior experience in selling Data Science, Tech, or Professional Certification Courses is a plus.

- Knowledge of CRM software (e.g., Salesforce, Zoho) preferred.

What We Offer

- Opportunity to work with a high-growth and mission-driven team.

- Continuous learning and growth opportunities in the ed-tech space.

- A vibrant and collaborative work culture.

Call to Action

Apply now if you're ready to transform careers and make a lasting impact in the tech education ecosystem!

• Managing large amounts of calls and emails, and social media, if required
• Identifying and assessing customer’s needs to achieve satisfaction
• Handling customer complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution
• Building sustainable relationships and trust with customers through open and interactive communication
• Providing accurate, valid and complete information by using the right methods/tools
• Following communication procedures, guidelines and policies
• Taking the extra mile to engage customers

Desired Candidate Profile

• Strong customer handling skills on phone and email
• Familiarity with CRM systems and practices
• Prior experience with Freshdesk and Magento would be a plus
• Customer orientation and ability to adapt/respond to different types of people
• Excellent communication skills ( both written and verbal)
• Ability to multitask, prioritize and manage time effectively
• Empathy and compassion
• Punctuality
• Ability to stretch long hours and work for the bigger vision of the company
• Experience with Microsoft Office and G-suite (google)
• Knowledge of basics of Microsoft Excel for reporting purposes is a MUST
• Comfort with technology and data
• Good hold on English Grammar
• Problem identification and solving attitude
• Ability to listen
• Customer obsession
• High integrity
• Decisiveness    

Role: Zoho Technical Executive

Experience: Minimum 1 Year

Main Responsibilities will be to:

• Provide Support to me for Plant's Zoho Activities
• Data Entry skillset for mass data related tasks at Engage Portal
• Need to be proficient in Microsoft Excel
• Experience in Zoho will be preferable.
• Zoho CRM, Zoho Books, Zoho Inventory, Zoho Creator (Any Experience on these Applications)
• Knowledge of Common IT Troubleshooting

• Creating a WordPress plugin with WordPress coding standard and themes, contributed plugins over wordpress.org is a big plus.
  

• Knowledge of how to interact with RESTful APIs and formats (JSON, XML).
  

• Proficient understanding of code versioning tools such as Git, Mercurial.
  

• Strong Knowledge in Woo commerce, Yost SEO, ACF.
  

• Strong understanding of PHP back-end development.  
  

• Job Title:- HR – Executive
• Experience:- Min. 2 years’ experience
• Job Location:- Opp. Sola over bridge, Ahmedabad
• Number of Vacancy:- 01, Sunday week off
• Notice Period:- Can join less than a month

Job Description:-

• Reviewing resumes and applications.
• Conducting recruitment interviews and providing the necessary inputs during the hiring process.
• Working with recruitment agencies to source for candidates for specific job positions.
• Coordinating with consultants and candidates for scheduling appointments with the management team for sourcing.
• Conducting first round of telephonic interview for the candidates to schedule interviews.
• Maintaining HR records, such as those related to compensation, Personnel files, etc.
• Communicating and explaining the organization's HR policies to the employees.
• Follow up of confirmation records statutory obligations - PF, ESIC, taxes, gratuity, LTA, bonus, etc.
• Preparation of salary statement.
• Handling the full and final settlement of the employees.
• General Administration.
• Preparing and submitting all relevant HR letters/documents/certificates as per the requirement of employees in consultation with the management.
• Recording, maintaining and monitoring attendance to ensure employee punctuality.
• Conducting employee orientation and facilitating newcomers joining formalities.
• Maintaining and regularly updating the master database (personal file, personal database, etc.) of each employee.
• Resolving grievances or queries that any of the employees have.
• Escalating to the right level depending on the nature of the grievance or issue.
• Conducting exit interviews for employees and recording them accordingly.
• Reviewing job descriptions for all positions at regular intervals and updating them in consultation with the respective managers.
• Engaging with employees on a regular basis to understand the motivation levels of people in the organization.