Analyst - Business Analytics

We are seeking Surat based skilled and detail-oriented QA Automation Tester to ensure the quality and reliability of our software products. The ideal candidate will work closely with the development team to identify, document, and resolve defects while maintaining high testing standards.

Key Responsibilities:

• Review and analyze system specifications to understand testing requirements.
• Design, develop, and execute test cases, both manual and automated, to ensure product quality.
• Identify, document, and track bugs or issues to resolution using bug tracking tools (e.g., JIRA, Bugzilla).
• Collaborate with cross-functional teams to understand requirements and provide feedback on product design.
• Perform regression, functional, integration, and performance testing.
• Prepare detailed test reports, summaries, and logs for stakeholders.
• Ensure compliance with quality standards and best practices throughout the development lifecycle.

Requirements:

• Bachelor's degree in Computer Science, Engineering, or a related field.
• 2-4 years of experience in software testing or QA roles.
• Proficiency in testing tools (e.g., Selenium, Postman) and bug-tracking software.
• Strong understanding of software development lifecycles and testing methodologies (e.g., Agile, Scrum).
• Hands-on experience with manual and automated testing.
• Excellent analytical and problem-solving skills.
• Good communication and teamwork abilities.

Preferred Skills:

• Experience with API testing and performance testing tools (e.g., JMeter).
• Familiarity with programming languages such as Python, Java, or SQL for test scripting.
• Knowledge of CI/CD processes and tools like Jenkins or Git.

-Design and maintain efficient database solutions using RDBMS.

-Write complex SQL queries for data extraction and manipulation.

-Implement and optimize AWS services for scalable application deployment.

-Develop server-side logic using PHP and integrate front-end elements with JavaScript.

-Collaborate with teams to design, develop, and deploy web applications.

Key Responsibilities:

• Rewrite existing APIs in NodeJS.
• Remodel the APIs into Micro services-based architecture.
• Implement a caching layer wherever possible.
• Optimize the API for high performance and scalability.
• Write unit tests for API Testing.
• Automate the code testing and deployment process.

Skills Required:

1. At least 3 years of experience developing Backends using NodeJS — should be well versed with its asynchronous nature & event loop, and know its quirks and workarounds.
2. Excellent hands-on experience using MySQL or any other SQL Database.
3. Good knowledge of MongoDB or any other NoSQL Database.
4. Good knowledge of Redis, its data types, and their use cases.
5. Experience with graph-based databases like GraphQL and Neo4j.
6. Experience developing and deploying REST APIs.
7. Good knowledge of Unit Testing and available Test Frameworks.
8. Good understanding of advanced JS libraries and frameworks.
9. Experience with Web sockets, Service Workers, and Web Push Notifications.
10. Familiar with NodeJS profiling tools.
11. Proficient understanding of code versioning tools such as Git.
12. Good knowledge of creating and maintaining DevOps infrastructure on cloud platforms.
13. Should be a fast learner and a go-getter — without any fear of trying out new things Preferences.
14. Experience building a large-scale social or location-based app.

We are looking for an iOS developer responsible for the development and maintenance of applications aimed at a range of iOS devices including mobile phones and tablet computers. Your primary focus will be development of iOS applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and the creation of quality products is essential.

Responsibilities:-

• Design and build applications for the iOS platform
• Ensure the performance, quality, and responsiveness of applications
• Collaborate with a team to define, design, and ship new features
• Identify and correct bottlenecks and fix bugs
• Help maintain code quality, organization, and automatization

Skills:-

• Proficient with Objective-C or Swift.
• Familiarity with RESTful APIs to connect iOS applications to back-end services
• Knowledge of other web technologies and UI/UX standards
• Understanding of Apple’s design principles and interface guidelines
• Knowledge of low-level C-based libraries is preferred
• Familiarity with cloud message APIs and push notifications
• Knack for benchmarking and optimization
• Proficient understanding of code versioning tools (such as Git, Mercurial or SVN)
• Familiarity with continuous integration

Education Qualification:-

• Undergraduate in Engineering related to Computer Science and Information Technologies and Postgraduate in Computer Science
• Shouldn’t have Backlog or Arrear.

• Create website layout/user interface by using standard HTML/CSS practices
• Deep expertise and hands-on experience with Web Applications and programming languages such as HTML, CSS.
• The candidate must have a strong understanding of UI, cross-browser compatibility, general web functions, and standards.
• Candidate must have knowledge of standards used for creating a responsive website.
• The candidate will be able to edit digital images with photoshop.

• Proven experience of at least 1 year as a Web developer.
• Proficiency in front-end development web programming languages such as HTML and CSS, JQuery, and JavaScript.
• Proficiency in graphic design software including Adobe Photoshop, Adobe Illustrator, and other visual design tools.
• Excellent visual design skills.
• Creative and open to new ideas.
• Adaptable and willing to learn new techniques.
• Analytical mind and problem-solving aptitude

Quoality- A Modern Operating Infrastructure for Hospitality Businesses to help them improve the guest experience and generate additional revenue.

Launched in 2021, Quoality is a Hospitality Tech company backed by a US-based Newchip Accelerator. Our mission is to equip businesses with the tools they need to grow. 

By providing tools, insights, and education with minimal effort on the business's part, the barrier to making actionable business decisions is lowered dramatically. Everything we do is driven by this mission. Everything we do needs to positively answer the question, "Does this help businesses grow?"

Product Demo: https://www.youtube.com/watch?v=gKklkRYKkC4" target="_blank">https://www.youtube.com/watch?v=gKklkRYKkC4

Quoality Blogosphere: https://medium.com/quoality" target="_blank">https://medium.com/quoality

Oh, this is our favorite part. We’ve seen companies that write 'templatized' BS for this section; stuff that’s never followed in reality.

Not us. Here are some of our core values to give you a sense of who we are as a team:

• First and foremost, we’re super transparent. We all know what everyone’s working on, how’s the company doing, and the whole shebang.
• We’re all super chill. 
• Work time ain’t playtime. We take our work very seriously. We’re a small bunch on a mission to change the guest experience in the hospitality industry, once and for all.
• Deadlines are a thing for us. We are super punctual.
• We know what we are working on and aren’t clueless.
• We’re more friends than colleagues.
• Monthly 1:1s with the founders where you can directly share & receive feedback.

Not convinced yet? Okay, here’s the fun stuff:

• Flexible leave policy. Yeah, it’s truly flexible. We trust you.
• We have a flexible remote work policy in India.  Work from the beautiful beaches of Goa or the stunning mountains of Manali, and we’re all good.
• Annual workstations at exotic destinations. Subject to change and hitting milestones.
• Allowances to choose your coworking space (if you want), courses & any tool that you think is beneficial to succeed in this role.

• Write code that will impact the businesses of thousands of hotels, hostels, and vacation homes across the globe.
• Collaborate with Frontend to spec, write, test, and deploy API endpoints.
• Implementation of a robust set of services and APIs that work on our data pipelines.
• Build all support infrastructure to scale our data delivery pipelines - endpoints, security, logging, messaging.
• Product development activity includes data querying from our various stores, real-time analytics, and ML algorithms.
• Developing & Integrating of the front-end and back-end aspects of the web application
• Optimization of the application for maximum speed and scalability.
• Brainstorm features with the product team and guide decisions based on your knowledge of the codebase.
• Take full ownership of the module starting from architectural and design decisions to shipping.
• Like the work you do, enjoy collaborating with your coworkers, communicate as much as you can, and have fun. 

• 2+ years of relevant work experience
• You are well versed in building scalable, understandable, and testable code with an eye toward maintainability.
• You have a good understanding of multi-process architecture and the threading limitations of NodeJs and ReactJs.
• Understanding of fundamental design principles behind a scalable application.
• You have good knowledge of relational databases as well as key-value databases and are capable of designing scalable database models based on the product requirements.
• Familiarity with REST API development standards, protocols (HTTP, WebSockets and more), and GraphQL.
• Understanding differences between multiple delivery platforms (such as mobile vs, desktop), and optimizing outputs.
• You possess strong computer science fundamentals: data structures, algorithms, distributed systems, and information retrieval.
• You’re comfortable picking up new stacks and choosing the right tool to get the job done.
• You are open to learning new stuff and avoiding internal politics. (super important).
• You are humble, kind, and open to feedback. (super duper important).

• Entrepreneurial spirit, Product Thinker, and ‘Can-Do' attitude.
• Passionate about leveraging technology for supporting product delivery in the Hospitality space.
• The operating style is suited to working in a startup environment, where teamwork and resourcefulness are highly valued.
• Excellent leadership skills, including the ability to manage multiple assignments at a time.

Yes, we do have a process, and it’s simple.

• Step 1: You apply for the job.
• Step 2: Quick intro call with the founders.
• Step 3: Solve an assignment.
• Step 4: A round where we evaluate your assignment along with you.
• Step 5: One round of interviews to gauge if you are a good culture fit.
• Step 6: Job Offer (contingent on the above steps).
• Step 7: Welcome to the Quoality! 🙂

About Us

We have grown over 1400% in revenues in the last year.

Interface.ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell.

Our IVA is transforming financial institutions’ call centers from a cost to a revenue center.

Our core technology is built 100% in-house with several breakthroughs in Natural Language Understanding. Our parser is built based on zero-shot learning that helps us to launch industry-specific IVA that can achieve over 90% accuracy on Day-1. 

We are 45 people strong with employees spread across India and US locations. Many of them come from ML teams at Apple, Microsoft, and Salesforce in the US along with enterprise architects with over 20+ years of experience building large-scale systems. Our India team consists of people from ISB, IIMs, and many who have been previously part of early-stage startups. 

We are a fully remote team.

Founders come from Banking and Enterprise Technology backgrounds with previous experience scaling companies from scratch to $50M+ in revenues.

As a SDE III, you will be :

1. Designing and implementing FullStack applications of interface.ai’s conversational AI platform and playing a significant role in evolving them.
2. Working with a team of driven and passionate engineers working on cutting edge technology, who take pride in solving complex problems.
3. Engaging in cross-functional team discussions on Product, design, QA, deployment and maintenance,  in a fast-moving collaborative set up.
4. Building reusable code and libraries for future use
5. Analyzing high level requirements, breaking it down into workable/demoable tasks, estimating them and delivering with high quality.
6. Contributing to improve our engineering processes, tooling, and standards.

1. Are extremely self motivated
2. Have ability to learn quickly
3. Have a growth Mindset (read this if you don't know what it means - https://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322" target="_blank">link)
4. Have Emotional Maturity (read this if you don't know what it means - https://medium.com/@krisgage/15-signs-of-emotional-maturity-38b1a2ab9766" target="_blank">link)
5. Are Passionate about the possibilities at the intersection of AI + Banking
6. Have worked in a startup of 5 to 30 employees
7. Have outstanding problem-solving abilities
8. Have proactive outlook for ways to make the solution better
9. Have 5+ years of experience in delivering scalable complex technical products
10. Have Good knowledge of distributed technologies, low latency, and highly scalable systems. 
11. Have Expertise in JavaScript and Node.js
12. Have Hands-on experience in Node.JS / Express.JS / Hapi.js / Koa.js (or any other Web Framework), and Relational Databases (preferably PostgreSQL)
13. Have Expertise with unit testing & Test Driven Development (TDD)
14. Have Hands-on experience in Mocha or other Javascript testing frameworks
15. Have experience working with react, python (Nice to have)
16. Have hands-on experience in developing applications using microservices, container technologies, container management systems such as Kubernetes
17. Have a strong understanding of systems using real-time interactions (web sockets, long-polling, server-sent events)
18. Have hands-on experience in the Implementation of security and data protection
19. Are eager to learn new technologies
20. Have excellent written and verbal communication skills, including the ability to write detailed technical documents.
21. Are passionate about helping teams grow by inspiring and mentoring engineers

• Connect closely with our team for creation of effective solutions to The Why, What and How Digital Marketing and implementation of the same to create enthusiastic and efficient marketing campaigns for existing and new clients
• A combination of reaching out to prospective clients, who need Digital Media Marketing as well as servicing the existing clients with zeal and energy for extension of period of service.
• Formulating attractive and trendy Social Media Campaigns for the clients and do research on current trends of Social Media for an effective actualization of the formulated plans for extensive reach.
• Analysing and monitoring the effectivity of the social media campaigns and finding newer methods of presenting the same to the clients for their understanding.
• Doing extensive market research and finding the problematic areas and solution to the offerings of the company. Helping in creation of meaningful content for promotion of different offers and other creative of the clients on social media handles.
• Developing an exhaustive content calendar on a weekly/monthly basis for our clients as well as other vital in-house projects .
• Providing unconditional support to our digital marketing team and helping them out in their day to day activities.