Business Development Associate

Role & Responsibilities

We are looking for a hands-on Camunda Developer with strong experience in workflow orchestration and backend development. The ideal candidate should be able to design, build, and optimize end-to-end business processes using Camunda (preferably Camunda 8) and work closely with engineering and business teams to implement scalable and resilient workflows.

Key Responsibilities:

• Translate business requirements into BPMN workflows using Camunda (preferably Camunda 8)
• Design and implement end-to-end process orchestration across systems
• Build and manage service integrations (REST APIs, event-driven systems)
• Develop and maintain Zeebe workers / microservices (Python)
• Collaborate with stakeholders to refine workflows and handle edge cases
• Implement error handling, retries, and compensation mechanisms
• Analyse and improve workflows for scalability, reliability, and performance
• Ensure data consistency and idempotent process execution
• Work with cross-functional teams including data and analytics for process observability

Ideal Candidate

• Strong Senior Camunda Developer / Workflow Orchestration Engineer Profiles
• Mandatory (Experience 1) – Must have 4+years of hands-on experience in backend development and workflow systems, demonstrable through production-grade work on business process automation or backend service development.
• Mandatory (Experience 2) – Must have strong hands-on experience with Camunda and BPMN 2.0, including designing, building, and deploying end-to-end business process workflows in production.
• Mandatory (Experience 3) – Must have hands-on experience with Zeebe workers and the Camunda 8 stack, built and maintained as part of real orchestration systems.
• Mandatory (Experience 4) – Must have strong production-level coding skills in Python, used for building and maintaining Zeebe workers and microservices.
• Mandatory (Experience 5) – Must have experience designing and working within microservices architecture and distributed systems, with clear understanding of service decomposition, inter-service communication, and distributed system failure modes.
• Mandatory (Experience 6) – Must have hands-on experience building and consuming REST APIs and working with event-driven systems (message brokers, pub/sub, event streams).
• Mandatory (Skills) – Must have strong debugging and problem-solving skills in production workflow environments, with specific examples of resolving complex issues such as stuck processes, race conditions, or data inconsistency bugs.
• Preferred (Experience 1) – Exposure to cloud platforms (AWS / GCP / Azure) and experience with data platforms (e.g., Snowflake).
• Preferred (Experience 2) – Understanding of finance-related workflows (billing, reconciliation, etc.).

Job Title: Backend Developer (Full Time)

Location: Remote

Interview: Virtual Interview

Experience Required: 3+ Years

Backend / API Development (About the Role)

• Strong proficiency in Python (FastAPI) or Node.js (Express) (Python preferred).
• Proven experience in designing, developing, and integrating APIs for production-grade applications.
• Hands-on experience deploying to serverless platforms such as Cloudflare Workers, Firebase Functions, or Google Cloud Functions.
• Solid understanding of Google Cloud backend services (Cloud Run, Cloud Functions, Secret Manager, IAM roles).
• Expertise in API key and secrets management, ensuring compliance with security best practices.
• Skilled in secure API development, including HTTPS, authentication/authorization, input validation, and rate limiting.
• Track record of delivering scalable, high-quality backend systems through impactful projects in production environments.

The candidate would be responsible for ascertaining the working of various asset classes basis

market research (both primary and secondary)– with focus being on retail centric development.

Key asset classes that would be covered are- retail, offices, hospitality, warehousing and

residences.

1. Market research report – primary survey, secondary survey, data collation by self/agency

2. Viability study – Rent /income benchmarking

KEY ACCOUNTABILITIES/ KEY RESPONSIBILITIES

1. Market Research – Retail centric development predominantly. Would also include hospitality,

commercial developments, warehousing, residences, helping certain retail brands to enter macro

and micro.

Market Research- non operational assets : To undertake

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City Analysis

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Site / Project Analysis

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Catchment Analysis (Demographics)

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Retailer Trading Density Analysis

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Competition Benchmarking

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Best Use Analysis on the site / project

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Feasibility Assumptions & Monitoring

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Proposals, IM, Reports & Presentations

Market Research- Operational assets:

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Catchment Analysis

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HN1 – Data

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Catchment Profiling –Demographics/ Psychographics (The candidate would be expected to be

hands on in the beginning – and later create a template for the local teamplate to follow for

periodic data update)

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No of House hold

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Income

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Age

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Occupation /Education

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Understand the attitude/ loyalty -Tools/ Resource

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Brand affinity

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Shopping Habits

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Cultural Influences

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Understanding competitions and profiling the activations conducted by them

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Problems/ Opportunities

a) Relative to Market

b) Relative to consumption

c) Relative to Centre/competition

d) Relative to retailers/ customers relationship

Development:

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Business Development with Investors, Developers, Retailers & Landowners

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Site / Project Analysis

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Proposals & Presentations

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Research Analysis

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Design Development Process Management

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Tenant Mix Process Management

General Business Development:

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International Relationship Initiations (new partners, vendors, suppliers)3

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Draw up project proposals

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Engage with prospective clients for appointment closure

Managerial

1. Analytical abilities

2. Logical / practical / time conscious – able to plan and work to deadlines.

3. Good presentation skills

4. Ability to adhere to timetables and meet deadlines

5. Initiative, drive and judgement

6. Drive decision making

Behavioural

1. Good communication skills

2. Strong team player

3. Ability to work as a team as well as independently

4. Ability to handle confidential information

5. Integrity

6. POSITIONREQUIREMENTS

Level of Education

B.Arch

M. Arch- Urban Planning or any other relevant/equivalent field

Experience

5+ years of experience in research and business development

7. COMPETENCIES

Functional

MS Office- proficient in MS Power point and Excel

Skills Required:

- 4+ years of technical experience in a developer role

- Strong proficiency with Core Java

- Database experience preferably with DB2, Sybase, or Oracle

- Complete SDLC process and Agile Methodology (Scrum)

- Strong oral and written communication skills

- Excellent interpersonal skills and professional approach

- Bachelor’s degree in Computer Science, MIS, or other technology/engineering discipline

Skill Desired:

-Strong proficiency with Scala on Spark

- Previous experience in front office and back office reports

- Strong understanding Order Life Cycle management from Equities or Listed derivatives perspective

- Previous experience in Trade Surveillance or working with data from the order lifecycle

- Good to have knowledge on Hadoop Technologies

- High quality software architecture and design methodologies and patterns

- Work experience as level-3 support for applications

- Layered Architecture, Component based Architecture

- XML-based technologies

- Unix OS, Scripting, Python or Perl

- Experience in development on other application types (Web applications, batch, or streaming)

1. Lead Nurturing and Qualification

• Engage with inbound leads from various channels such as website inquiries, social media, email campaigns, and referrals.
• Qualify leads based on their business needs, project scope, and budget.
• Identify key decision-makers and establish rapport with them.

2. Proposal Creation and Customization

• Understand client requirements for website development and digital marketing services, such as SEO, PPC, social media marketing, or branding.
• Work with internal teams to craft customized proposals that outline strategies, deliverables, timelines, and costs.
• Clearly articulate the value proposition of the company’s services to address client pain points and goals.

3. Effective Sales Meetings and Pitches

• Conduct virtual or in-person meetings to present proposals, demonstrate capabilities, and address client queries.
• Build trust and establish the company as a strategic partner for the client’s digital transformation journey.

4. Negotiation and Deal Closure

• Negotiate contracts and pricing to create win-win solutions while ensuring alignment with the company’s profitability targets.
• Overcome objections and instill confidence in clients to proceed with the project.
• Ensure timely closure of deals to meet sales targets.

5. Sales Pipeline Management

• Maintain an updated CRM system with all sales activities, follow-ups, and client interactions.
• Monitor and manage the sales pipeline to ensure a steady flow of opportunities and closures.

6. Collaboration and Handover

• Work closely with the technical and project management teams to ensure smooth handover of new clients and alignment of deliverables.
• Ensure clients’ expectations are clearly communicated to internal teams for flawless execution.

7. Client Relationship Building

• Foster strong client relationships to encourage repeat business and referrals.
• Serve as a point of contact for clients during the onboarding phase and ensure a positive experience.

Knowledge of CPAAS,A2P, MNO, Monetization, Network Protection, Firewall, Anti-fraud mitigation

Creating custom decks and delivering product presentations to customers and leads'

Lead qualification with understanding customer requirements and consulting the right product fit

Documentation - technical & Commercial proposals, one pagers, concept papers, questionnaire

Disruptive business modelling with merger of 2-3 products and services

Liaise with vendor for coordinating technical demos with customers

Educating sales with new GTS products with pitch decks, opportunity identification & sizing

Lead follow-up with sales and tracking progress

Bid management

Product strategy planning with sales for closure

Liaise with Legal and finance teams for MoU, Contracts, etc..

Research

Exploration of new initiatives in ICT space

New product development based on the market insights shared by sales teams

Managing POC to meet success criteria

We are seeking a highly motivated and skilled Customer Service Executive to join our dynamic team. As a Customer Service Executive, you will be responsible for managing and maintaining positive relationships with our customers, stakeholders, partners, and bank management. You will play a vital role in ensuring customer satisfaction, resolving issues, and enhancing overall customer experience.

Responsibilities:

Provide exceptional customer service:

·     Handle incoming inquiries, complaints, and requests via multiple channels (phone, email, chat, etc.

·     Respond promptly and effectively to customer concerns, striving to exceed their expectations.

Manage customer relationships:

·     Develop a deep understanding of customer needs, preferences, and pain points.

·     Build and maintain strong relationships with customers, stakeholders, partners, and bank management.

·     Regularly communicate with customers to ensure their satisfaction and identify areas for improvement.

Resolve customer issues:

·     Investigate and troubleshoot customer complaints and concerns, providing accurate and timely solutions.

·     Collaborate with relevant departments to address complex issues and ensure prompt resolution.

·     Follow up with customers to ensure their concerns are fully resolved and provide necessary assistance.

Coordinate with internal teams:

·     Liaise with various internal departments to gather information, escalate issues, and facilitate problem-solving.

·     Collaborate with sales, marketing, and technical teams to provide customers with relevant information and updates.

·     Share customer feedback with relevant teams to contribute to product/service enhancements.

Excellent communication skills:

·     Exceptional verbal and written communication abilities.

·     Active listening skills to understand customer needs and concerns.

·     Ability to articulate complex ideas and solutions in a clear and concise manner.

·     Strong interpersonal skills:

Passionate about delivering exceptional customer service and exceeding customer expectations.

Ability to empathize with customers and provide tailored solutions to their unique needs.

Problem-solving and conflict-resolution skills:

Willingness to work in a fast-paced and dynamic environment.

Ability to adapt to changing priorities and handle unexpected situations with composure.

Previous customer service experience is preferred but not mandatory.

If you possess excellent communication skills, strong interpersonal abilities, and a passion for providing exceptional customer service, we encourage you to apply for the Customer Service Executive position. Join our team and contribute to enhancing customer satisfaction, building lasting relationships, and promoting our brand's reputation.

Responsibilities

• Plan, develop and implement large-scale projects from conception to completion.
• Interface with clients and gather business requirements and objectives.
• Translate clients’ business requirements and objectives into technical applications and solutions.
• Understand and evaluate complex data models.
• Design, develop and implement new integration.
• Execute system development and maintenance activities.
• Develop solutions to improvise performance and scalability of systems.
• Mentor junior and mid-level engineers.

Minimum Requirements

• 3-5 years of relevant experience, working in Java related technologies.
• A Good Engineering or Masters degree from a reputed university
• Should have strong technical skills with a good grasp of OO concepts and design patterns

• Good knowledge of SQL database ( MySQL, Oracle, etc )
• Good understanding of frameworks like Spring, Hibernate, etc.
• Good understanding of spring boot and microservices.
• Exposure to AWS services - S3, SQS, Lambda, DynamoDB, API Gateway, etc.

Good to have

• Knowledge of No-SQL DBs like mongo, dynamoDB, etc.
• Knowledge of message brokers/queuing services like SQL, rabbitMQ, Kafka, etc.

Are you looking for a promising career with a well known ed-tech brand, which is looking to make life easier for kids and parents to understand basic concepts of learning? Then read on.

Our client aspires for equity in education along with profound, measurable societal impact. The company provides learning solutions such as digitalized educational contents, English speaking, school infrastructure, improvement and management solutions etc. for a spectrum of audiences ranging from children in schools and informal setting, to teachers, adults, and corporate. They've created significant reach and impact at scale; through their presence across 32 States and Union Territories and 478 districts of India, in 36,000 schools and with a network of around 300 Institutes of Skills, and 100 industrial clusters, they directly impact 15 million people on a daily basis.

Globally, they deliver programmes in 17 countries of Africa, Middle East and South East Asia. As catalysts, they facilitate education to transform and create a sustainable impact. They improve the quality, reach and delivery of education to the masses using pedagogy and technology. Their partnerships with the government, educational institutions, and international agencies ensure maximum reach and hence, impact.

As a Project Manager, you will be responsible for entirely managing and delivering the project.

• Managing the process of ensuring the timely completion of project deliverables
• Understanding stakeholder needs of the project and business
• Coordinating between different teams for program management within the company and customer
• Meetings and presentation with the customer on continuous project review
• Supporting and managing the existing Ed-Tech portfolio to grow and be more impactful through continuous strategic support

Desired Candidate Profile

• Strong experience and expertise with modern, cloud-based project-management software or platform or LMS based software
• Excellent communication, interpersonal, organizational and team-building skills
• Strong presentation and written/ oral communication skills
• Startup mentality
• Knowledge of business functions and understanding of business operations, strategies and objectives
• Experience in an Ed-Tech company or Education industry
• Certification in project management would be an added advantage
• Experience in driving/ supporting sales and marketing for products with revenue goals