Business Development Associate (IT Staff Augmentation)

In this dynamic role, you will be the crucial interpreter, ensuring a seamless flow of communication between our world-class cybersecurity engineers and strategic business stakeholders. You will leverage your technical acumen to produce clear, authoritative technical content, drive impactful marketing campaigns that highlight our security solutions, and build meaningful relationships within the wider cybersecurity developer ecosystem. This is your chance to turn deep technical understanding into clear, market-ready business value.

We are looking for an ideal candidate who is a creative problem solver at heart who thrives in a team environment.

You will work with the marketing and business development team to work on technical content, manage and oversee relationships with new and existing partners through high-touch networking, lead generation, and market research. Candidate is responsible to work with the Managing Partner and marketing team to scale the business and also help organize the internal processes. The role requires planning, direction, and most importantly execution to develop and grow revenue in accordance with targets.

Key Responsibilities:

• Liaisoning technical + business.

Create detailed and precise documentation including functional specifications, use cases, process flows, and system design documents.

Collaborate with technical team to generate content and marketing collaterals

Conduct thorough assessments to understand current business processes and identify areas for improvement.

Maintain and update documentation as project requirements evolve.

• Collaboration and Communication:
• Act as a liaison between technical teams and business stakeholders, ensuring a clear understanding of requirements and       expectations.
• Facilitate meetings, workshops, and presentations to communicate project status, findings, and recommendations.
• Solution Evaluation:
• Evaluate technical solutions to ensure they meet defined business requirements and objectives.
• Conduct thorough testing and validation to confirm the quality and functionality of developed solutions.
• Continuous Improvement:
• Stay updated on industry trends, best practices, and emerging technologies relevant to our business processes.
• Proactively identify opportunities for process optimization and system enhancements.
• Working with the executive team to develop a comprehensive digital business strategy and assisting with its execution.
• Establishing a pipeline of core digital marketing activities and ensuring that the pipeline is aligned with the company’s revenue targets and digital marketing goals.
• Maintaining metrics and quality service by establishing and enforcing organization standards.
• Assessing new business opportunities with a strong revenue target in mind.
• Identifying, exploring, and evaluating business opportunities, performing risk assessment, and mitigating potential risks.
• Gathering market and customer information.
• Engage with the technical team to identify new opportunities within existing client businesses or contacts. Maintain strong and prosperous working relationships with key clients.

Contact - Subhra

They consult with clients to determine the scope of website development projects, implement SEO strategies to increase traffic flow to websites, and maintain websites.

To manage customer queries and cold calling for a B2B Website Process in International Market.

Will be responsible for new business development (Acquiring new business ) and maintain relationship with new and existing clients.

Would be dealing in Web/Mobile App and Digital Marketing Domain.

Preparing progress updates and documenting website development processes.

Desired Candidate Profile

Fluency in English is mandatory

Should have minimum 6 months experience in Website process.

Basic knowledge in computer operation.

Learning mindset.

Perks and Benefits

Five days working, saturday & sunday fixed off

Fixed Salary with huge incentive

Growth Opportunity Skills:- Communication Skills, Outbound marketing and International sales

About Us

Rezo.AI is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.

How do we do it

Rezo's AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing customer-agent conversations across multiple channels including voice, email, chat/ Whatsapp, and social media, whilst coaching them.

Introduction:

We are looking for a knowledgeable, detail-oriented person to help us test our code. As a QA Tester, you will work alongside our engineering team to ensure that our code is top-notch. By performing tests on our code and communicating the results with our engineering team, you can help us produce the most effective products that delight our clients. Your expertise will be crucial to help us identify and resolve bugs, glitches, and any other issues.

Responsibilities:

In this role you will collaborate with the engineering team and shall be responsible for:

• Test new and existing features (units and integration) and report errors and failures

• Work collaboratively with the developing team to correct errors and participate in testing for product releases

• Gathering requirements

• Test automation and test methodology (ex: TDD or BDD)

• Expertise in Test case design and test case execution.

Qualifications:

• 2+ years of experience as a QA Manual Tester

• Experience in Manual testing dashboards and chatbots shall be a plus.

• Bachelor's degree in Computer Science or Engineering or college diploma in QA Testing

• Keen attention to detail

• Ability to solve complex problems

• Determination and tenacity to commit to the end when solving issues

• Defects triage and follow up on the defects fixes.

• Worked with the developers and the functional team

• Understanding of Business Logic

Time management

• Concise writing

• Flexibility

• Critical thinking skills

• Understanding of User Experience

Cultural fitment

Work at the heart of AI and customer engagement.

If you are fascinated by AI and looking to work with the latest AI technologies, in a fast-growing and flexible work environment with immense growth opportunities, come and join us.

Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.

Culture/Values

We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.

FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Visit our website: https://rezo.ai/ for more information

Please find the Job Description for C/C++.

Mandatory Skills

-Must have experience and Good understanding about pointers & memory in C/C++

-Must have experience in Unix/Linux IPC (semaphore, shared memory, socket, multi thread)

-Must have Debug skills : gdb, coredump analysis, network packet analysis

-Must have experience in Source code syntax parser (Preferably lex, yacc, bison, etc.)

-Must have worked on build tools : Makefiles, make, etc.

-Database : Preferably Oracle Good at SQL and stored procedures

Optional Skills

-Telegram development using C/C++

-Finance/Industry domain knowledge

-Japanese speaking skills

• Responsibilities:Troubleshoot and report RCA, propose solutions(how to fix)
• Debug identified problems and provide fixes swiftly
• Ability to write clear and concise documentation
• To understand and maintain legacy codebase
• Individual contributor, but also works closely with junior developers
• Review source code developed by peers
• Proactive to suggest and implement improvements on current products
• Design and develop new features based on requirement document

Location-Bangalore

Please share your updated resume to proceed further.

Thanks & Regards

Shruti(Assistant Executive-HR)

Nichi-In Software Solution Pvt Ltd

URL:- www.nichi.com

• Generating leads for SMS and Email marketing.
• Increase sales & revenue. Achieve goals and targets.
• Preparing Sales and Marketing Strategy.
• Report on a daily/weekly basis.
• Coordination and communication with internal and external customers for enquiry generation & enquiry handling.
• Excellent communication skills and efficiency in MS-Excel, MS-Word & MS- PowerPoint.
• Strong in Client interaction.
• Enter and update customer information in the database.
• Answer questions about products or the company.
• Keep records of calls and sales and note useful information.

Role: Appian/Unqork Senior Solution Architect/Practice Lead

Experience: 5+ Years

Location: Trichy / Bangalore /Chennai (Post Covid)

Shift: US EST or CST

Responsibilities

• Provide pre-sales technical/functional support to prospective clients and customers with minimal supervision
• Work with sales to create and submit proposals, promote sales effort by helping customers leverage low code/no code tools for software development life cycle
• Build a solution delivery team
• Provide day-to-day guidance and technical leadership to a team of Appian/Unqork (or other low code/no code platform) Administrators, Developers, and Data Architects.
• Act as the technical lead, leading interactions with customer business and technical teams
• Work closely and collaboratively with the project team to deliver on project scope
• Works collaboratively with the Client and Team to articulate the vision and outcomes of the project and each release, and translating that vision into an actionable plan; Effectively manage customer expectations
• Develop guidance on Release Management process, working with Team and Client
• Serve as the day-to-day Technical POC for VDart team
• Plan and coordinate release logistics with other application teams and Stakeholders, identifying and accounting for dependencies
• Contribute with original, creative thinking related to solving customer issues, creating relevant features, and advancing Appain/Unqork low code/no code automation tool strategy
• Lead detailed discovery and scoping calls
• Work closely with sales to review requirements and develop value-focused proposals
• Describe the benefits and value of integrating Appian/Unqork low code/no code tools to integrate into a customers’ SDLC

Skills and Qualifications

• Bachelor (BS) of Science degree in Computer Science, Engineering, Mathematics, Business, Management or equivalent disciplines.
• Certification in Appian or Unqork
• 7+ years of IT experience, including full cycle software/web development and release management/implementation knowledge
• 4+ years' experience in a technical leadership position with prior experience supervising  and leading teams
• 2+ years' experience of successful implementations of very large Appian or Unqork solutions
• Technical leadership in implementing enterprise-class application delivery
• Experience with Agile development methodologies
• Excellent writing, presentation, negotiation and communication skills
• Strong analytical and organizational skills
• Ability to manage and prioritize multiple tasks simultaneously
• Ability to explain technical content to non-technical, business stakeholders
• Prior experience developing proposals to respond to customer needs preferred

Skills Required

• Must demonstrate exceptional verbal and written communication skills
• Must demonstrate ability to communicate effectively at all levels of the organization
• Proven ability to design and implement new processes and facilitate user adoption.
• Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
• Strong understanding of Salesforce.com best practices and functionality
• Strong data management abilities
• A documented history of successfully driving projects to completion
• A demonstrated ability to understand and articulate complex requirements
• Experience with nonprofit processes preferred
• Previous experience working in a SCRUM or agile environment preferred

Organizational Alignment

• Reports to the Senior Manager of Business Systems
• Supports full Sales and Sales Operations staff