
- Manage all quality standards and ensure all the processes laid down are well executed and monitored
- Handle all RBI/Internal Audits
- Handle all customer grievances escalated to RBI
- Coordinate with various teams - Operations, Business, Finance, Treasury, Secretarial, Compliance, IT, Customer Experience, etc.
- Act as the first point of contact for all regulatory & compliance advice to the business
- Revise SOPs periodically to identify hidden risks or non-conformity issues
- Draft, modify and implement company policies
- Assess the business's future ventures to identify possible compliance risks
- Keep abreast of regulatory developments within or outside of the company as well as evolving best practices in compliance control
- Prepare and present reports for senior management and external regulatory bodies as appropriate.
Key Skills Required
- Chartered Accountant or MBA (Finance) with 7+ years of Audit and Compliance experience in the retail and institutional Lending domain
- In-depth knowledge of regulatory norms for Lending
- Should have strong communication (verbal written) presentation skills
- Should possess strong networking relationship building skills
- MIS & Analytical skills
- Strong interpersonal/ conflict management/ negotiation and feedback providing skills

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▪ Design, build, and maintain scalable data pipelines for structured and unstructured data sources
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About the organization:
Our client is a leading B-school offering hands on education in business where the classes are led by top industry leaders and practitioners. The school aims to prepare students to be successful professionals in today's fast-changing economy by offering insights from leaders in various fields.
Roles and Responsibilities:
- Providing counseling sessions to advise the student and their parents about their learning needs.
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- Handling objections and negotiating prices to generate sales revenue.
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Requirements:
- Knowledge in E-Learning from K -12 to working professional courses
- Experience working with sales tools - CRM
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We are a dynamic and innovative technology company dedicated to delivering cutting-edge solutions that empower businesses and individuals. As we continue to grow and expand our offerings, we are seeking a coding fanatic, who is interested in working on and learning new technologies.
Position - Backend developer
Job type - Freelance or on contract
Location - Remote
Roles and Responsibilities:
- Plan,create and test REST APIs for back-end services such as authentication and authorization.
- Deploy and maintain backend systems on the cloud.
- Research and develop solutions for real life business problems.
- Creating and maintaining our apps' essential business logic, providing correct data processing and flawless user experiences.
- Database design, implementation, and management, including schema design, query optimisation and data integrity.
- Participating in code reviews, providing constructive input, and ensuring that code quality standards are met.
- Keep abreast of industry developments and best practices to bring new solutions to our initiatives.
Required skills and experience -
Must have skills : -
- Bachelor’s degree in computer programming, computer science, or a related field.
- 3 + years of experience in backend development.
- Proficient in Python,Mongodb,postgres/sql,Django and Flask
- Knowledge on nginx.
- C++/C +Cython for creating python modules
- Knowledge on Redis
- Familiarity with using AI provider apis and prompt engineering
- Experience in working with linux based instances on the cloud.
- Strong problem solving and verbal and written communication skills.
- Ability to work independently or with a group.
Good to have skills :-
- Experience in node.js and Java
- AWS and Google cloud knowledge.
We're looking for Node js developers with over 2+ years of experience and strong expertise in Javascript based development using Node js and Express. We are looking for cadidates who are go-getters and are leaning towards leadership positions. Candidates must have a proven history of building, scaling, optimising and securing
We would prefer candidates who can join immediately or are currently serving their notice period.
Key Skills Required :
Node.js Developer :
duties and responsibilities
- Work as part of a team developing applications and services using Agile development methods
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- Build customer-facing UI and back-end services for payment processing administration and management
- Code, teste and operate node.js based services
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requirements and qualifications
-
- Previous working experience as a Node.js Developer for 2 years
- BE /B.Tech in computer science or similar relevant field
- In depth knowledge of Node.js
- Hands on experience with HTML, CSS, and AJAX
- Development experience designing object oriented JavaScript and SVG
- Applicable knowledge of web libraries and frameworks such as AngularJS, Polymer, and Closure
- Familiarity with the whole web stack, including protocols and web server optimization techniques
- Strong analytical skills and problem solving aptitude
- Attention to details


The ideal candidate is a highly resourceful and innovative developer with extensive experience in the layout, design, and coding of websites specifically in PHP format. You must also possess a strong knowledge of web application development using PHP programming language and MySQL Server databases.
Responsibilities
Perform a mix of maintenance, enhancements, and new development as required
Work in a data analyst role and with business intelligence applications
Document features, technical specifications & infrastructure Responsibilities
Work cross-functionally to convert business needs into technical specifications
Qualifications
1+ years of experience in web development and software design
Expertise in front-end technologies (HTML, JavaScript, CSS), PHP frameworks, and MySQL databases
Position Overview:
We are seeking a dedicated and experienced Customer Relationship Manager to join our team. The ideal candidate will have 2 to 5 years of hands-on experience in customer relationship management and will be responsible for building and maintaining strong, long-lasting relationships with our clients. As a Customer Relationship Manager, you will play a pivotal role in ensuring exceptional customer experiences and driving customer satisfaction. If you have a passion for customer-centricity and the skills to back it up, we'd like to hear from you.
Responsibilities:
● Develop and implement an end-to-end CRM campaign/journey to drive user acquisition and engagement.
● Proactively communicate with customers to gather feedback, address inquiries, and improvise the strategy.
● Monitor and analyse customer behaviour and feedback to identify opportunities for improvement.
● Track and report on key performance metrics related to CRM campaigns and journeys
Ideal Candidate:
● 2-5 years of experience in handling CRM tools
● Strong understanding of CRM software like Hubspot, Clevertap, Gupshup etc.
Skills Required -
- No handholding
- Logical thinking (scenario)
- API testing (POSTMAN)
- Database SQL (think of null & able to write join query)
- Why & when regression and different types of testing
- Able to write test case
- Web testing
Roles & Responsibilities :
- Responsible to cross check and vet facts on the fundraiser
- Responsible to check the content quality of sponsored campaigns
- Responsible to cross check and vet creative assets
- Collaborating with multiple teams, understanding the process and seamlessly delivering results
- Communication & Coordinate with patients for health updates through series of actions (either via phone calls, emails or chats)
- Follow SOPs and adapt new processes
- Multitask with several tasks
Basic Qualification :
- Bachelor’s Degree or Post Graduate Degree in Literature/ English.
- 1 or 2 years of experience in sales executive ,customer service executive ,or operations associate
- Experience in handling customer calls
- Experience working on CRM’s
Desired Skills
- Impeccable written & oral communication skills in English & Local Language
- Target oriented & hunger for personal growth and overall development
- Strong Organizational and interpersonal skills
- Should have worked in a team environment
- Ability to communicate to customers convincingly
- Ability to multitask
- Excellent time management skills
- Basic Knowledge of Microsoft tools (excel, word, PowerPoint etc.)
- Extreme level of flexibility and adaptability to new tasks & environments
- Responsible, Capable & has ability to work independently
- Logical Thinker and look to solve problems in strategic way
- Basic Analytical skill will be added bonus
- Basic Understanding of what we do at Impact Guru
- Manage sales operations in assigned district to achieve revenue goals.
- Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
- Identify skill gaps and conduct trainings to sales team.
- Work with team to implement new sales techniques to obtain profits.
- Assist in employee recruitment, promotion, retention and termination activities.
- Conduct employee performance evaluation and provide feedback for improvements.
- Contact potential customers and identify new business opportunities.
- Stay abreast with customer needs, market trends and competitors.
- Maintain clear and complete sales reports for management review.
- Build strong relationships with customers for business growth.
- Analyze sales performances and recommend improvements.
- Ensure that sales team follows company policies and procedures at all times.
- Develop promotional programs to increase sales and revenue.
- Plan and coordinate sales activities for assigned projects.
- Provide outstanding services and ensure customer satisfaction.


