
- Manage all quality standards and ensure all the processes laid down are well executed and monitored
- Handle all RBI/Internal Audits
- Handle all customer grievances escalated to RBI
- Coordinate with various teams - Operations, Business, Finance, Treasury, Secretarial, Compliance, IT, Customer Experience, etc.
- Act as the first point of contact for all regulatory & compliance advice to the business
- Revise SOPs periodically to identify hidden risks or non-conformity issues
- Draft, modify and implement company policies
- Assess the business's future ventures to identify possible compliance risks
- Keep abreast of regulatory developments within or outside of the company as well as evolving best practices in compliance control
- Prepare and present reports for senior management and external regulatory bodies as appropriate.
Key Skills Required
- Chartered Accountant or MBA (Finance) with 7+ years of Audit and Compliance experience in the retail and institutional Lending domain
- In-depth knowledge of regulatory norms for Lending
- Should have strong communication (verbal written) presentation skills
- Should possess strong networking relationship building skills
- MIS & Analytical skills
- Strong interpersonal/ conflict management/ negotiation and feedback providing skills

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- Minimum of 4 years of experience as a Java Developer.
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- Good problem-solving and analytical skills.
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In Depth understanding of at-least two blockchain network like Rust, Substrate, Polkadot Solana, Hedera Hashgraph, Tezos, BlockApps, Algorand, Corda, Lambda, Cargo etc
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Familiarity with basic cryptography to understand the essentials of blockchain systems.
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Hands on in Rust
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Designing and writing well-structured APIs in Node.js and MongoDb to connect to Blockchain infrastructure
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Staying up to date with new developments and news in integrated chains.
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Past experience with Wallets or Crypto Exchanges would be a major plus.
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Experience with third-party libraries and APIs.
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Experience working in an agile development process.
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Documenting architecture and guidelines.
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Be proficient in using version control and continuous integration, with tools such as Gitlab, Git and Jenkins.
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Write clear, maintainable and testable code that you are proud of.
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Attend training and education where necessary to up-skill themselves.
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Experience in writing smart contracts for large-scale production blockchain applications.
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Cross-team contribution whenever required.
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You’ll be our: Interaction Design Manager
You’ll be based at: IBC Knowledge Park, Bengaluru
You’ll be aligned with: Customer Experience Lead
You’ll be the member of: Customer Experience Team
What you’ll do :
As a design leader, you will be working with Product managers, Experience managers and Engineering teams to define strategies and lead the creation of great unparalleled customer experiences
You will be owning & driving the quality of Customer and Business-facing interfaces designed across customer journeys
You will be designing how designers design. Dream, explore, create, and nurture other designers’ skills and processes, identifying areas for improvement through collaborating across functions at company
Involve yourself in increasing the effectiveness of the entire team by helping to define and adapt design processes that elevate the productivity and well-being of the Interaction Design Team
Manage communication and documentation within the interaction design team, partner with other functions, external contacts, and contribute to a company-wide understanding of the role of design
Introduce new ideas, new processes, and new tools to best support an efficient process, creative work, and consistently high-quality execution
Facilitate project scheduling, establish deadlines, ensure the team is aware of key milestones, lead team meetings, and coordinate creative/design reviews throughout the entire product lifecycle
Here’s what we are looking for:
6-9 years in Interaction Design, with an emphasis on digital product design
Experienced in managing design team and comes with a deep understanding of design methodology and the creative process
Experienced in collaboration and building relationships - interfacing with Research, Product, Marketing, and Engineering teams
Experienced in scoping, managing, and facilitating design sprints and workshops with large interdisciplinary teams
Must be driven by outcomes and committed to continuous learning
Experience in working with rapid-growth companies or startups is an added advantage
What you'll bring :
Degree in design from Tier 1 Design schools would be preferred but is not a mandate
6-9 years of relevant experience
Profile: To find and service new export, import clients for their freight forward needs. Managing transporters, and CHAs.
B2B sales calls.
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Graduate , diploma in import, export.
Good communication skills, can speak English
Basic skills in Microsoft Office
|
Title: |
Assistant Manager HR |
|
Location: |
Vikhroli |
|
Experience: |
1-3 years |
Job Description:
We are looking for an Assistant Manager in our HR Team (for Employer Branding and Internal Communication) to develop and deliver innovative and effective Employer Branding roadmap and action plans to promote the company as an employer of choice to prospective hires through social media, print and other communication formats and programs. We are looking for someone who can engage well with existing employees and play an important role in internal communication.
This role reports to Head of Human Resources.
KRA:
- Developing a comprehensive and sustainable employee engagement roadmap.
- Identifying and working / liaise with third party vendors to establish an overall all framework to continuously enhance and upgrade the Employer Branding and employee engagement to the current and future requirements.
- Planning, establishing, and collaborating with stakeholders to keep the social media presence and channels related to recruitment and employer branding fresh and relevant.
- Responsible for Employee Engagement, Employee Brand Management, Event Management related to employee engagement.
- Leading the development and delivery of internal communication plans and materials and managing events and engagement plans.
- Improving the Employee Engagement Index by conceptualizing and implementing various employee development and engagement initiatives.
- Expanding the company's online presence and developing creative ways to draw prospective employees to the company's website and identifying new recruitment opportunities through social media.
- Acting as Subject Matter Expert within Employer Branding by providing the best knowledge, best practices and innovative solutions to support the business.
- Establish campus connections and drive campus engagement / relationships to build a sustainable employer Brand.
- Identify gaps and early signals of engagement interventions [through L&D, upskilling and other HR interventions] basis the engagement surveys.
Desired Skills and Competencies:
- Passionate about creating an impact in the lives of employees.
- High energy, flexible and Independent/Enthusiastic, work well with internal & external teams and be able to adapt quickly to a fast-moving environment.
- Experience and strong understanding of stakeholder management.
- Fluent in English communication (verbal & written expression).
Responsibilities
- Manage incoming calls, chat and emails from customers in a timely manner
- Identify & assess customers’ needs, clarify information and provide solutions and alternatives wherever applicable
- Manage and resolve customer complaints, escalate to Customer Support Head when necessary
- Build sustainable relationships and trust with customers through an open communication
- Provide accurate & complete information to improve customer satisfaction leading to noticeable results
- Maintain records of every interaction and forward to concerned team member whenever necessary
Apply only if you have
- Proven experience in a customer support role
- Track record of over-achieving performance
- Strong listening, written and verbal communication skills
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- Must be fluent in English & Hindi
- Ability to work in shifts
Bonus
- If you have worked in a fin-tech company
- If you have worked in a B2C tech startup











