Community Manager

Roles & Responsibilities:

- Manage multiple software development projects simultaneously.

- Define project scope, goals and deliverables.

- Plan and schedule project timelines.

- Coordinate internal resources and third parties/vendors.

- Measure project performance and report to management.

- Identify and manage project risks.

- Ensure resource availability and allocation.

- Ensure adherence to project delivery schedules.

Responsibilities

• Will design & build property and casualty Insurance product using Duck Creek tool • Document technical / solution approach

• Will perform Coding, Unit Testing and Code Review In Duck Creek platform • Coach and help team members for their delivery Technical Expertise

• Must have deep understanding of Duck Creek Claim Administration System configuration.

• Ability to understand business needs and translate them into manuscript inheritance and group structure, including design of technical components.

• Experienced in Manuscript Coding & Configuration using Author, Product Studio, Express, Server and User Admin.

• Hands on experience in Claims Desktop, Console modules, Party Module, Task Creation, Claim Configuring, Extension and Advanced Extension points, Auto Reserves,

• Integration and configuration with Claim related third party

• Experience with SQL Server, customizing and Debugging SQL store, Triggers, User defined Functions / Types, Cursors and XQueries.

• Hands on development experience in Microsoft .NET including C#, ASP.NET and SQL Server

• Must be experienced in DCT debugging Tools (TraceMonitor, ExampleUtil, TSV Monitor and Data Tester).

• Must have XML and XSLT programing experience

• Must have working experience in Duck Creek product versions 4.x , 5.x, 6.x, 7.x Or latest Professional Attributes

• Should have good communication and team building skill

• Good to have knowledge in Insurance

• Ability to work in a team environment which will include but is not limited coaching team, help to fix issues,

• Full knowledge of software development life cycle using Agile methodology

Company Background:

Founded in 2016, they are one of the leading online scheduling software companies in the world, with over 200,000 customers globally. They are a profitable, high-growth bootstrapped platform-as-a-product company with 50+ team members looking to grow to $50M in revenue in the next 3 years. 

Loction: Remote (Expenses paid quarterly travel to Head Office)

About this job 

We are looking for a Senior Software Engineer with 5+ years of experience in Angular and frontend application development. You will work with a team of problem solvers working collaboratively to build custom solutions. If you are excited to learn new things and thrive in a team-based culture, and if you are looking for hyper-growth in your career then this could be a place for you! 

What will you do 

- Work with the team to break user stories into tasks and delegate them to the team members. 

- Write code that meets standard and delivery guidelines. 

- Mentor other engineers on the team to develop high-quality software (including the use of static analysis tools, Testing frameworks, and code reviews) 

- Analyze solutions and help implement engineering best practices. 

- Work with Project Managers for timely delivery and forecast. 

- Lead and mentor junior engineers on technical issues. Perform blameless RCAs when issues occur and take ownership to resolve issues. 

- Work closely with backend engineers, DevOps, and QA teams for seamless delivery.

What you should have 

- Strong experience with front-end technologies including Angular, Javascript and gRPC, RESTful APIs, etc 

- Ability to write efficient, secure, well-documented, and clean code 

- Proven ability to work with multiple teams, multitask and prioritize. 

- Experience with Git, JIRA, and Agile working methodology 

Benefits 

- Competitive compensation 

- A chance to work and contribute to company's low-code platform which is soon to be open-source. 

- Endless career opportunities and multiple paths for career development - Paid parental and maternity leave 

- Hospitalization, health, and life insurance, and accident coverage 

- Flexible hours 

- Remote working flexibility 

- Transparency and visibility throughout a fast-paced, successful growth organization 

So what happens next? 

Once we receive your application our recruitment team will go through it personally and will set up a chat to know more about your experience and interests. If we think you could be a good addition to our company, we will connect you to our team including managers so you can learn more about the life at the company and your responsibilities. We always try to give candidates a smooth onboarding experience.

Roles and Responsibilities :

• Design, Develop, test and maintain software applications with MVC architectures, Microservices and scalable cloud-native apps.
• Perform hands-on coding and provide thoughtful code reviews
• Mentor and lead team members to continuously improve the quality and productivity of deliverables
• Demonstrate ability to work within an agile team as well as collaborate with many other teams on design and implementation strategies. Follow SCRUM Agile Development methodology
• Effective Communication Skills- An ability to express your ideas to the recipient & Co-ordinate and communicate with the cross-functional team along with the client's team
• Problem Solving, Hustler - Get Stuff Done, Self-Disciplined Open-minded, User-Focused, Adaptive
• Lean Principles & Analytical Thinking
• Project planning, timelines and milestones for execution and deliverables
• Participate in the Evaluation Review of your team member

Primary Skills

• Expert in Python with experience on Django.
• Expert in server programming, you should be able to implement complex business logic.
• Good understanding of the threading limitations of Python, and multi-process architecture.
• Good understanding of fundamental design principles behind a scalable application.
• Knowledge of event-driven programming in Python.
• Experience with python packages like Numpy, pandas, flask, Pyspark, pymongo, os, logging, re, pyyaml.
• Experience with swagger io module to expose API
• Strong unit test and debugging skills.
• At least 2 years of experience in RESTful API/HTTP/JSON`
• Knowledge of AWS cloud and python Boto lib.
• Proficient understanding of code versioning tools Like Git.
• Good understanding of Linux OS.

Secondary Skills:

• AWS Kinesis
• Web Sockets
• RAbbitMQ
• AWS Cloud formation

• Troubleshooting/Implementation Experience on Avaya Aura UC Portfolio – Communication Manager, Messaging, Session Manager, System Manager, AES, SBCE, Utility Services, ADS, AADS, AMS, Avaya Control Manager anchoring professional services team whenever any work assignment is delegated
• Troubleshooting/Implementation Experience on Avaya Aura CC Portfolio – AAEP, DSS, BRE, POM, CMS, WFO, AWFO, Breeze, Oceana and advance level troubleshooting to make project cut-overs successful.
• License Installations/Swap-out from RFA and PLDS) SIP line configuration and porting a new number from SMGR to CM
• Updating firmware and patch on phones and MG's
• Server restarts that require deeper analysis of logs and further troubleshooting,
• IP Phone registration issues due to network/firmware issues
• Troubleshooting intermittent Server restarts, Call drops and Network-triggered voice quality issues that require traces to be setup at multiple end-points and deep analysis of all collected traces to come up with resolution plan
• Installs the software/firmware/patches/Service packs on the server
• Configures the system as per customer requirement and established project SOW
• Analyzes call flow and works on dial-plan optimization and specific routing requests as defined by requests
• Troubleshooting SIP Server and Session Border Controller
• Informs the customer of any system anomalies, alarms and system administration freeze for the upcoming maintenance activity
• Troubleshooting Media processor errors resulting in poor voice quality

• Excellent Written and Spoken Communication Skills
• Ability to work under pressure and deliver results with no or minimal escalations with focus on customer excellence.
• Comfortable to work in US shifts
• Strong technical skills/domain expertise

• 10+ years of experience in entire gamut of Accounts
• Regular accounting and periodical finalization
• Internal financial controls, systems & processes implementation, fine-tuning & adherence
• Decent Communication Skills and close interactions with all the Depts
• Budgeting, cash flow & MIS besides responsible for all statutory compliances which includes Taxation
• Immediate joiners are preferred