- Min 1 year recent working experience in Business development domain
- Prior experience of bidding for web and mobile app projects on Upwork or similar platforms
- Understanding of client requirements and providing solutions
- Experience of handling international clients and leading project to conversions
- Candidate should have good communication skills both written and Oral
- Candidate should be a self-learner with strong desire to grow in an organization.
- Should have a professional sales approach with a zeal to generate business
Roles and Responsibilities:
- Place bids on online portals like Upwork, Freelancer, Guru etc. using company account
- Placing genuine and relevant data on bids as per the requirements specified by the client
- Managing accounts on these platforms and optimizing the company profile
- Generating leads from these portals and handling the communication with the client during pre-sales stage
- Providing estimates to clients and leading project towards closure
- Daily reporting to manager for work done and defining strategies
Shubham Vishwakarma
Full Stack Developer - Averlon
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About MyOperator:
MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.
Job Summary:
The Team Lead Customer Success will lead a team of Customer Success Representatives, ensuring high levels of customer satisfaction, retention, and growth. This role involves managing team performance, driving process improvements, and fostering strong customer relationships.
Responsibilities:
Revenue Growth and Retention:
- Drive upsell and cross-sell initiatives to maximize customer value.
- Implement strategies for revenue retention and expansion within the existing customer base.
- Monitor and improve product adoption rates among customers.
- Develop and execute churn management strategies to minimize customer attrition.
Team Leadership and Management:
- Lead, mentor, and develop a team of Customer Success Representatives
- Set team goals, monitor performance, and provide regular feedback and coaching.
- Conduct performance reviews and identify training needs.
- Ensure team adherence to established processes and best practices.
Customer Relationship Management:
- Oversee and manage key customer relationships.
- Address and resolve escalated customer issues in a timely and effective manner.
- Proactively identify and mitigate potential customer risks.
- Drive customer satisfaction and loyalty initiatives.
Client Onboarding:
- Oversee the onboarding process for new clients, ensuring a satisfactory experience.
- Develop and refine onboarding procedures to facilitate future upsell and cross-sell opportunities.
Process Improvement and Optimization:
- Identify areas for process improvement within the Customer Success department.
- Develop and implement strategies to enhance efficiency and effectiveness.
- Monitor key metrics and generate reports on team and customer performance.
- Utilize data to make informed decisions and drive continuous improvement.
Collaboration and Communication:
- Collaborate with other departments, including Sales, Product, and Support, to ensure a seamless customer experience.
- Communicate effectively with team members, management, and customers.
- Participate in meetings and provide updates on team activities and customer issues.
Requirements:
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- 4+ years of experience in customer success and account management.
- 2+ years of prior experience in a team lead or management role.
- Proven experience in customer success, account management,
- Proven team management experience.
- Strong communication, interpersonal, and problem-solving skills.
- Proficiency in CRM software and other relevant tools.
- Experience in the cloud telephony or SaaS industry is a plus.
- Key Skills:
- Leadership and team management
- Customer relationship management
- Process improvement
- Communication and interpersonal skills
- Problem-solving
- Data analysis
- CRM software proficiency
Benefits:
- Competitive salary and benefits package.
- Opportunity for growth and advancement.
- Dynamic and collaborative work environment
- Chance to work with cutting-edge technology and solutions.
Python
Javadata domain.
● Should have experience in architecting data ecosystem for streaming data and
analytical platforms.
● Expert level experience in building fault-tolerant & scalable big-data platforms and
big-data solutions primarily based on the Hadoop ecosystem.
● Expert level experience with Java, Python or Scala programming.
● Expert level experience designing high throughput data services.
● Familiarity with machine learning and AI.
● Experience with Big-Data Technologies (Hive, HBase, Spark, Kafka, Storm,
MapReduce, HDFS, Zookeeper, Scylla, Cassandra, Yarn), understands the
concepts and technology ecosystem around both real-time and batch processing in
Hadoop.
● Strong spoken and written communication skills.
● B.E/B.Tech/MS in Computer Science (or equivalent).
● Effective listening skills and strong collaboration
PHP
Laravelinterchange of data between the server and the users. Your primary focus will be the
development of all server-side logic, definition and maintenance of the central database, and
ensuring high performance and responsiveness to requests from the front-end. You will also be
responsible for integrating the front-end elements built by your co-workers into the application.
Therefore, a basic understanding of front-end technologies is necessary as well.
Responsibilities :
- Integration of user-facing elements developed by front-end developers
- Build efficient, testable, and reusable PHP modules
- Solve complex performance problems and architectural challenges
- Integration of data storage solutions
Skills And Qualifications :
- Strong knowledge of PHP web frameworks especially Laravel
- Understanding the fully synchronous behavior of PHP
- Understanding of MVC design patterns
- Understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
- Knowledge of object oriented PHP programming
- Understanding accessibility and security compliance
- Strong knowledge of the common PHP or web server exploits and their solutions
- Understanding fundamental design principles behind a scalable application
- User authentication and authorization between multiple systems, servers, and environments
- Integration of multiple data sources and databases into one system
- Familiarity with limitations of PHP as a platform and its workarounds
- Creating database schemas that represent and support business processes
- Familiarity with SQL/NoSQL databases and their declarative query languages
- Proficient understanding of code versioning tools, such as Git
Experience :
- 3-7 yrs of work experience
- IT service background is plus
PHP
Javascript
Jenkins
DockerDevOps Engineer
Notice Period: 45 days / Immediate Joining
Banyan Data Services (BDS) is a US-based Infrastructure services Company, headquartered in San Jose, California, USA. It provides full-stack managed services to support business applications and data infrastructure. We do provide the data solutions and services on bare metal, On-prem, and all Cloud platforms. Our engagement service is built on the DevOps standard practice and SRE model.
We are looking for a DevOps Engineer to help us build functional systems that improve customer experience. we offer you an opportunity to join our rocket ship startup, run by a world-class executive team. We are looking for candidates that aspire to be a part of the cutting-edge solutions and services we offer, that address next-gen data evolution challenges. Candidates who are willing to use their experience in areas directly related to Infrastructure Services, Software as Service, and Cloud Services and create a niche in the market.
Key Qualifications
· 4+ years of experience as a DevOps Engineer with monitoring, troubleshooting, and diagnosing infrastructure systems.
· Experience in implementation of continuous integration and deployment pipelines using Jenkins, JIRA, JFrog, etc
· Strong experience in Linux/Unix administration.
· Experience with automation/configuration management using Puppet, Chef, Ansible, Terraform, or other similar tools.
· Expertise in multiple coding and scripting languages including Shell, Python, and Perl
· Hands-on experience Exposure to modern IT infrastructure (eg. Docker swarm/Mesos/Kubernetes/Openstack)
· Exposure to any of relation database technologies MySQL/Postgres/Oracle or any No-SQL database
· Worked on open-source tools for logging, monitoring, search engine, caching, etc.
· Professional Certificates in AWS or any other cloud is preferable
· Excellent problem solving and troubleshooting skills
· Must have good written and verbal communication skills
Key Responsibilities
Ambitious individuals who can work under their own direction towards agreed targets/goals.
Must be flexible to work on the office timings to accommodate the multi-national client timings.
Will be involved in solution designing from the conceptual stages through development cycle and deployments.
Involve development operations & support internal teams
Improve infrastructure uptime, performance, resilience, reliability through automation
Willing to learn new technologies and work on research-orientated projects
Proven interpersonal skills while contributing to team effort by accomplishing related results as needed.
Scope and deliver solutions with the ability to design solutions independently based on high-level architecture.
Independent thinking, ability to work in a fast-paced environment with creativity and brainstorming
http://www.banyandata.com" target="_blank">www.banyandata.com
Founded by two MDI alumnus, it is a student centric and personalised learning platform that delivers enjoyable learning content as per the state boards. This ed-tech provides a solution which is easy to use, lets students enjoy learning, makes life easy for a teacher and delivers learning in the language that students are most comfortable. The organisation has worked in 14 states across India and awarded Google India under "Impacting Change through Digital".
- Writing blogs, write-ups and various contents for marketing and communications
- Ideating and writing content/ script for success stories in the form of writing, visual content and audio-visual outputs
- Posting on various channels and managing social media handles
- Designing using tools
Desired Candidate Profile
What you need to have:- Focus and Discipline
- Analytical, problem solving and calculative attitude
- Humility to learn, share & keep improving
- Excellent and proactive communication in all formats
Craft Sales Pitches for Sales Team
Assist Sales Team in Qualifying Prospects
Provide Product Knowledge Support to Sales Team
PHP
NodeJS (Node.js)PHPPythonJavascript
Ruby on Rails (ROR)
JavascriptNodeJS (Node.js)
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Full Stack Developer - Averlon